Which 6 customer touchpoints with your business will impact your reputation?

Get Noticed! Send a text.If you are a customer, and let's face it we all are sometimes, then how do you feel when the PR is great but the actual experience is terrible? In this episode, I walk through a recent experience with a U.K high street brand and explain which of the 6 customer journey touchpoints they got right, and which they didn't so that you can think about how you take your customers through their experience with you. Talkwalker article here:Customer Thermometer hereBrilliant copy writing toolAI copywriting tool to generate unique copy, predict performance and increase conversions.Get Otter with 1-month FREE Pro LiteGenerate rich notes for meetings, interviews, lectures, and other important voice conversations.Vidyard - Use Video In Your EmailsVidyard is the easiest way to record and send videos that build personal connections.Prowly - the media relations platformProwly has everything you need to get your PR work done.Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the showSubscribe to my free newsletterhttps://www.theunnoticedentrepreneur.com/