Why a Bad Approach to Deploying CRM will Crush Your Business episode artwork

EPISODE · Mar 12, 2024 · 20 MIN

Why a Bad Approach to Deploying CRM will Crush Your Business

from The ActivateCX Podcast · host Frank Rogers

OUR GUEST…Sherry Rajani is the CEO of CodeCreators and is a nationally recognized expert on Data Analytics, CRM, and CX.TO BE SURE…Being a modern CX leader means working across the organization to effect change and gain alignment on customer experience, messaging, and building business. This involves acquiring technology that supports a CX and EX Mission. Fun times, right!FIND OUT… how Sherry and Frank Rogers from Arroyo360 unpack common mistakes made with CRM acquisition and Implementation, a key component of the CX Ecosystem.WHAT IF…you are not ready to hit “go” on a new CRM or refactoring an existing one... take advantage of the power of the ActivateCX™ Framework at Arroyo360 as a way to gain clarity, identify direction, and unify your business silo’s when it comes to CX and your business’s need to convert, amplify engagement, and gain better data insights.TAKE AWAY…Expect to learn the best way to look at your CRM, implement the technology, iterate, and integrate…and much more.Extra Stuff:Learn more about deploying and integrating your CRM →https://activateCX.arroyo360.com/crmLearn more about the ActivateCX Framework → https://activateCX.arroyo360.com/ActivateCXtodayTo support me on Youtube (thank you):  * / activateCX@arroyo360#contact center, #cloud contact center, #contact center omnichannel, #microsoft dynamics, #salesforce, #salesforce sales cloud, #salesforce service cloud, crm for contact center, #salesforce contract center, #contact center consulting, #contact center consulting group, #crm consulting, #crm consulting group, #how to deploy a crm, #why crm’s fail

OUR GUEST…Sherry Rajani is the CEO of CodeCreators and is a nationally recognized expert on Data Analytics, CRM, and CX. TO BE SURE…Being a modern CX leader means working across the organization to effect change and gain alignment on customer experience, messaging, and building business. This involves acquiring technology that supports a CX and EX Mission. Fun times, right! FIND OUT… how Sherry and Frank Rogers from Arroyo360 unpack common mistakes made with CRM acquisition and Implementati...

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Why a Bad Approach to Deploying CRM will Crush Your Business

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This episode is 20 minutes long.

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This episode was published on March 12, 2024.

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OUR GUEST…Sherry Rajani is the CEO of CodeCreators and is a nationally recognized expert on Data Analytics, CRM, and CX.TO BE SURE…Being a modern CX leader means working across the organization to effect change and gain alignment on customer...

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