EPISODE · Jul 11, 2025 · 25 MIN
Why Consumers Want More Service & How To Build Brand Loyalty
from Pull the Chute - Grow your People, Grow your Company Podcast · host Jeff Sesol and Janna Landry
Send us Fan MailPull the Chute podcast features Cairo Kenan Marsh, founder & Executive Partner of Tokyo-based marketing consultancy relativ*Cairo explores evolving consumer loyalty trends and relationship-driven marketing strategies. Drawing from his experience with Fortune 500 companies and independent brands, Cairo discusses the shift from transactional marketing to authentic brand relationships. He shares insights on balancing data science with creativity and demonstrates how relationship-focused strategies drive successful outcomes.
What this episode covers
Send us Fan Mail Pull the Chute podcast features Cairo Kenan Marsh, founder & Executive Partner of Tokyo-based marketing consultancy relativ* Cairo explores evolving consumer loyalty trends and relationship-driven marketing strategies. Drawing from his experience with Fortune 500 companies and independent brands, Cairo discusses the shift from transactional marketing to authentic brand relationships. He shares insights on balancing data science with creativity and demonstrates how relati...
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Why Consumers Want More Service & How To Build Brand Loyalty
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