Why Facilities Is Everyone’s Business, from the C-Suite to the Store Floor

Paul discusses the evolving role of facilities management in retail and mutli-site operations. He talks about how facilities have shifted from being an “invisible engine room” to a highly visible, strategic function.Welcome to Elevating Brick and Mortar. A podcast about how operations and facilities drive brand performance.On today’s episode, we talk with Paul Walsh, CEO and Founder of Path2Max. Paul dedicates his time and expertise to mentoring others in the industry and helps them pursue excellence.TIMESTAMPS00:44 - About Paul06:51 - The built environment and retail13:55 - Where is the industry now?23:47 - Be proactive, not reactive30:37 - AI in the industry37:57 - Shifting consumer expectations41:34 - Avoiding burnout45:46 - Where to find Paul46:34 - Sid’s takeawaysSPONSORServiceChannel brings you peace of mind through peak facilities performance.Rest easy knowing your locations are:Offering the best possible guest experienceLiving up to brand standardsOperating with minimal downtimeServiceChannel partners with more than 500 leading brands globally to provide visibility across operations, the flexibility to grow and adapt to consumer expectations, and accelerated performance from their asset fleet and service providers.LINKSLearn more about Path2MaxConnect with Sid Shetty on LinkedinCheck out the ServiceChannel Website  Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.