Why Healthcare Needs a New Approach to Relationship Rounding

The Healthcare Experience Matters Podcast is back this week with a brand-new episode featuring Katie Owens, MHA, CPXP, and Kathleen Lynam, RN, MPA. In addition to their roles as Healthcare Experience Foundation (HXF) coaching faculty, Katie currently serves as HXF President and Co-Founder, while Kathleen is an Executive Coach and Senior Advisor with HXF. Both of today’s podcast contributors have played an integral role in building the learning objectives and agenda for HXF’s upcoming summer cohort of its Relationship Rounding Certificate Program. This course is delivered in a single 4-hour session over a period of one day as a virtual development session on June 14, 2024, and it will return for a fall cohort on October 11, 2024. Participants can expect to contribute to both large and small group discussions, as well as interactive learning opportunities.  Learn more and sign up here:  https://go.healthcareexperience.org/relationship-rounding