Why Online Reviews Are a KPI for Practice Success | 2025 Patient Perspectives Report

from Tebra Talks · host Tebra

In this episode of Tebra Talks, Miriam Datskovsky and Samantha Berquist from Tebra discuss the significance of online reviews in healthcare, emphasizing how patient feedback influences provider selection and loyalty. They explore trends in patient behavior, the importance of actively soliciting reviews, and the role of AI in managing online reputation. The discussion highlights the need for practices to engage with patient feedback to foster loyalty and improve their services, ultimately driving growth in a competitive healthcare landscape.

Episode metadata supplied by the publisher feed · Published Oct 10, 2025

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Why Online Reviews Are a KPI for Practice Success | 2025 Patient Perspectives Report

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