Why Patients Quit Physical Therapy After Visit 3

Why do physical therapy patients stop showing up after only a few visits?Dave Kittle and Jimmy McKay discuss the “three visit” problem, inconsistent care, therapist switching, reimbursement pressure, cash-pay versus in-network models, and why patient expectations may matter more than clinics realize.Watch more from PT Pintcast →https://www.youtube.com/@PTPintcast---EPISODE BREAKDOWN[00:00] – Consistency Matters[01:18] – Insurance Questions[02:10] – Simple Reply Script[03:13] – Cost Concerns Explained[04:15] – Polite Close And Seed[05:41] – In Network Visit Dropoff[06:51] – The Visit Three Problem[09:04] – Quality Versus Cost Framing[10:22] – Expectations Versus Reality[11:35] – Who Owns The Blame[14:45] – Personal Training Comparison[15:52] – Volume Leads to Switching[21:17] – Acquisition Cost Math[23:02] – Reuse This ScriptFor the PTs:How often does one patient see the SAME therapist for their entire plan of care?And for patients:Would switching therapists unexpectedly make you less likely to keep going?I'm curious whether the bigger issue is price, results, or consistency.-Want to Connect with Dave?Book a strategy call:https://clarity.fm/davekittle/expertise/physical-therapy-merger-acquisitions-valuations-healthcare-marketing-salesThinking of selling your practice or partnering?https://www.fieldmakergroup.comConnect with Dave:Email: [email protected]: @davekittle https://www.instagram.com/davekittle/LinkedIn: https://www.linkedin.com/in/davekittle/orCall (646)-781-8884 Hosted on Acast. See acast.com/privacy for more information.