Why People Stop Trusting You (And How to Build It Back) episode artwork

EPISODE · Jul 11, 2026 · 25 MIN

Why People Stop Trusting You (And How to Build It Back)

from Beyond the Type: An Enneagram-Inspired Podcast about Being Human. · host Sandy Swanson, PCC, NBC-HWC, A-CFHC, Holistic Life and Leadership Coach

Trust isn't built in one big moment. It's built in hundreds of small ones.Trust is the foundation of every relationship, whether it's with a partner, a friend, a client, or a coworker. And it rarely disappears in one big moment.More often, it erodes through small ones: the phone glanced at mid-conversation, the plan canceled one too many times, the reasoning that was never quite explained.Those moments add up, and they leave people wondering: Do you care about me? Do I understand your thinking? Can I count on you?In this episode, Sandy explores a powerful framework for understanding trust through the Enneagram's three Centers of Intelligence: heart, head, and gut.   She also shares: Personal stories A trust framework inspired by Harvard Business School professor Frances Frei Coaching examples for coaches to consider How each Enneagram type might unconsciously skip over trust Practical ways to strengthen trust through empathy, clear communication, and follow-through. Whether you're a coach, a leader, or simply someone who wants healthier relationships, this episode offers a practical way to recognize where trust starts to wobble and what to do about it. ___ Frances Frei's TED talk on trust:https://www.ted.com/talks/frances_frei_how_to_build_and_rebuild_trust Beyond the Type Episode on Enneagram Stances:https://www.swansoncoaching.com/podcasts/beyond-the-type-an-enneagram-inspired-podcast-about-being-human/episodes/2149067197   ___ Are you a coach looking for support?  Check out my new small-group mentor coaching program: Patterns, Presence, and the Enneagram. NBHWC approved for 9 CEs (ICF CCEs pending approval). Learn more here:https://www.swansoncoaching.com/coaches-enneagram ___trust, building trust, rebuilding trust, trust in relationships, how to trust again, trust issues, broken trust, trust and communication, trust in coaching, coaching trust, empathy, active listening, emotional intelligence, communication skills, healthy communication, relationship communication, workplace communication, leadership communication, integrity, follow through, accountability, Enneagram, Enneagram types, Enneagram centers of intelligence, heart center, head center, gut center, personal development, self awareness, relationship advice, healthy relationships, coaching skills, life coaching, leadership development, Frances Frei, three legged stool trust, communication framework, relational trust, workplace trust, trust at work.

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This episode was published on July 11, 2026.

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