Why Would They Want You??
Episode 107 of the Service Without Excuses With Rob M Lyon podcast, hosted by Rob M Lyon, titled "Why Would They Want You??" was published on January 6, 2023 and runs 8 minutes.
January 6, 2023 ·8m · Service Without Excuses With Rob M Lyon
Summary
We All know that customers and clients having mountain of options when it comes to who they hire, you may have the best people in the world, you may be the most knowledgeable. But the end of the day that only goes so far if you are a jerk to them or unprofessional. I am currently in Chandler Arizona visiting relatives and I noticed while traveling around the many service companies had their vehicles clearly marked and appeared to be extremely professional. Now I don’t really know these people...
Episode Description
We All know that customers and clients having mountain of options when it comes to who they hire, you may have the best people in the world, you may be the most knowledgeable. But the end of the day that only goes so far if you are a jerk to them or unprofessional. I am currently in Chandler Arizona visiting relatives and I noticed while traveling around the many service companies had their vehicles clearly marked and appeared to be extremely professional. Now I don’t really know these people but yes I did look up the reviews and they seem very legit, but if people don’t like you they won’t buy from you.
The other day I was sitting in a conference run by the great Jay Abraham Along with the legendary Tony Robbins and Joe Polish. One of the service companies was a high-end HVAC service claiming that they do very strange and background checks on their employees and that was the main reason to charge higher prices because they were getting experienced and safe technicians. Your customers and clients already expect that the staff members they are gonna deal with in their homes or businesses are not three time felons or anything of the sort. They obviously expect you to send people that are competent enough to do the job, so these are never reasons customers and clients would choose you. I highly suggest you write down the five top reasons people would want to hire your service or buy your products, trust me it’s not as easy as you think and you have to make it somewhat unique to you. “Remember people are telling their customers And clients pretty much the same thing”
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