Why You Don’t Really Own Your Medical Records (And How The Healthcare System Failed This Founder's Son)

What if a broken healthcare system cost you the most important thing in your life? For Chris Jones, founder of MatchRite Care, that nightmare became a reality when his 5-year-old son, CJ, missed a life-saving clinical trial because of delayed medical records. In this episode of The Disruption Lab, Chris shares how his personal tragedy fueled his mission to disrupt healthcare and put patients back in control of their own medical data. From his early career in tech to navigating the brutal realities of entrepreneurship, Chris opens up about the challenges of fighting industry red tape and what it really takes to drive innovation in a system designed to resist change. We explore: The moment everything changed—and why Chris refused to accept the status quo. Why you don’t really own your medical records (and how MatchRight Care is changing that). The hardest lessons in entrepreneurship—team building, tough decisions, and trusting your gut. Why disruption is uncomfortable—and necessary for real industry change. How startups survive against big industry players (even when the odds are stacked against them). If you've ever been frustrated by the healthcare system or wondered why you don’t have full access to your own medical records, this episode is a must-listen. This truly is a story about changing lives.