Why You Should Reach Out Before You Need Something
from #HowIPM - Bi-Weekly Product Management Tips and Tricks Hosted by Jeremy Horn
Most product managers default to transactional relationships with their cross-functional partners. The first message is always attached to a need. The relationship never develops a foundation independent of the work. What changes when you reach out before there is anything to ask for? Ben Chamberlain, Principal Product Manager at Mon Ami, shares his approach to building trust through non-transactional outreach. Listen for personal details. Follow up on them later. No agenda. The trust compounds over time, and when the hard conversation arrives, there is something underneath it. Ben previously served as Product Manager at Prezzi, building products and developing his cross-functional approach. The How I PM collection includes 50 strategies from practicing product leaders. Most are available exclusively to Product Way members. Browse the collection: https://www.patreon.com/collection/816470?view=expanded Join The Product Way for the full collection, plus PM Select, exclusive introductions between PMs and hiring managers: https://patreon.com/theproductway/membership
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