Why You Shouldn’t Fear Automated Communication, with Andrew Kimmell

On this episode of the You Own The Experience podcast, Robert Mann and Lauren B. Jones RAP about how AI and automation can improve your speed to market and overall candidate experience. Later they are joined by Andrew Kimmell, a serial staffing entrepreneur responsible for the likes of Text Us and Staffing Engine. In a career that began by being smitten with the iPhone, and endlessly excited by the possibilities of apps, Kimmell organically made his way into staffing, having found an industry ripe for innovation. Focusing mainly on marketing and communication, he’s been helping the industry advance ever since. Here Mann, Jones, and Kimmel discuss automated communication, from SMS to chatbots to modern modal pop-ups. They talk about why this new world of bot-driven marketing and communication is here to stay, and why even the most hesitant of firms, particularly those that describe themselves as ‘white glove’ and ‘high touch’, should be investing in automated comms. The crew also chats about: Tips and tricks for increasing the chances of entrepreneurial success, and avoiding burnout. Why many of your staffing technology investments won’t be home runs (and that’s OK) The no-notification revolution How Domino’s can serve as inspiration for ‘high touch’ staffing firms. Check out the episode to learn more. This episode is brought to you by gigRonin & Able.