You Own the Experience Podcast
by You Own the Experience Podcast
The Podcast that focuses on the People Experience in the Staffing and Recruiting Industry.
Episodes
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Real Tech Stack Talk with Bill Corwin
In this episode, Lauren and Rob are joined by Bill Corwin, a fractional CIO/CTO and long-time collaborator with the Leap team. The conversation kicks off with a discussion about the importance of aligning business solutions with technology roadmaps to avoid pitfalls. The trio delves into the...
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Is SPAM an acroymn or a Prospecting Tool? with Myla Ramos.
In our first episode of 2026, Lauren and Rob welcome Myla Ramos, CEO of Search Pros and an SIA Global 150 Woman in Staffing. Myla shares her incredible journey of building a successful staffing & recruiting business from scratch. She highlights the importance of technology, culture, and…
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Breaking down the Bullhorn Talent GRID Report 2025 with Bullhorn's Lia Taniguchi
In this episode, Lauren and Rob are joined by Lia Taniguchi to discuss Bullhorn’s Talent Grid Report 2025. The conversation highlights the challenges faced by Gen Z candidates, including low satisfaction levels and communication gaps with recruiters. The trio emphasizes the importance of AI in...
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Can Rapping about your Product get you a Sales Meeting with Jack Barnes
This week, Lauren and Rob are joined by their favorite Rec Tech Account Executive, Jack Barnes from Sourcewhale. Jack is known for his creative approach to prospecting-whether it’s dropping rap videos on LinkedIn or rapping about the product he sells on stage at conferences. The crew talks about...
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Digital Workers are here with Dries De Coster
This week, Lauren and Rob are joined by Dries De Coster, CEO of meetDwight. The discussion centers on the innovative concept of using digital workers in the staffing and recruiting industryparticularly in middle- and back-office roles. The conversation highlights various use cases for digital...
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AI is the ultimate 'Yes Man' with Lauren Miller
This week, Rob and Lauren sit down with fractional marketing leader Lauren Miller. Lauren shares insights into the modern world of marketing. Lauren emphasizes that the basics, like consistency in messaging and the 4 Ps (Price, Product, Place, Promotion), remain the most important. Lauren also...
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From Staffing Sales Strategies to AI Impact with Tom Erb
This week, LJ and Rob right a long-standing wrong of the podcast. They finally have Tom Erb, CEO and Founder of Tallann Resources, on the podcast. Tom has been the staffing sales consultant of choice for the staffing industry for 15 years. Tom shares with the crew: His thoughts and overall...
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Special Episode: Bullhorn acquires Target Recruit
Lauren and Rob wanted to break in to highlight the opportunity for healthcare staffing firms as Bullhorn officially acquired Target Recruit today. The crew thinks Bullhorn customers will benefit from Target Recruits suite of healthcare specific functions and Target Recruit customers will benefit...
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Navigating Compliance Challenges in Staffing: Insights from Brad Mayr
This week Rob Mann and Lauren Jones, are joined by Brad Mayr, Senior Business Consultant at Vensure Staffing Alliance. Brad discusses the challenges staffing executives face, transitioning from growth-focused entrepreneurs to dealing with compliance and regulatory issues that can impede business...
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Stop ignoring your Middle Office with Ellen Gomes
This week, Rob Mann and Lauren interview Ellen Gomes, Vice President of Marketing at Cartwheel, a company focused on automating accounts receivable (AR) for staffing agencies. Ellen discusses the importance of AR in overall business efficiency, the benefits of automation compared to increasing...
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Unpacking AI's Impact on Recruitment with Andy Jones
This week Lauren and Rob sit down with Andy Jones, CEO and Co-founder of Tracker-RMS. Andy and the crew continue the conversation on how AI is impacting the staffing and recruiting industry. Andy and the team talk about: 1. How AI and modern technology has completely shifted the power dynamic in...
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Evolving Commission Plans in Staffing with Carl Jones
In this episode, Lauren and Rob discuss the challenges and strategies around commissions in the staffing industry with guest Carl Jones, CEO and Founder of Konquest. Konquest is the first and only commission automation platform designed specifically for the staffing industry. Konquest aims to...
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The Power of Referrals and Building Community with David Folwell
In this episode, hosts Lauren Jones and Rob Mann welcome David Folwell, CEO of Staffing Hub and the host of The Staffing Show, to discuss the critical role of referrals in staffing. " Getting people to stay on contract longer. When you go work with a friend, you stay on contract longer, you...
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The Future of IT Staffing: Innovation and a Culture of Kindness with Lydia Wilson and Kip Havel
In this episode of 'You Own the Experience Podcast,' hosts Robert Mann and Lauren Jones sit down with Lydia Wilson and Kip Havel from Dexian to explore how forward-thinking concepts like 'Black Sky Thinking' and the 'Kindness Index' are shaping innovation in IT staffing. Lydia and Kip share...
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AI & Trust: Enhancing Recruitment and Marketing with Sabashan Ragavan and Leslie Vickrey
In this episode, Lauren and Rob discuss the vital role of AI in recruitment and marketing and recap all the AI updates announced during Bullhorn Engage Boston. Later in the episode, LJ and Rob are joined by industry experts Sabashan Ragavan, CEO and co-founder of Hey Milo, and Leslie Vickery, CEO...
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Simplifying Data-Driven Success in Staffing: Insights & Innovations with Dan Mori
This week, Lauren and Rob dive into the intricacies of data-driven strategies for staffing agencies with guest Dan Mori, Managing Partner of Staffing Mastery. The trio explores the necessity of forward-looking data analysis for better decision-making and operational efficiency. Dan has been a...
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An AI State of Emergency
This week, LJ and Rob are joined by staffing industry AI experts to declare: you need to start using AI. Staffing Engine's Matt Dichter, Jay Cutler, and Andrew Kimmell, along with Leap's Erin Pittman, highlight different ways AI is impacting the industry. We're all aware of how rapidly AI is...
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Celebrating Five Years of LEAP: Successes, Failures, and Lessons Learned
In this celebratory episode of the podcast, Rob and Lauren commemorate the five-year anniversary of Leap Advisory Partners, a technology consulting firm founded by Lauren in March 2020. They revisit the firm's journey, highlighting both its successes and failures. Lauren, self-dubbed the Chief...
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AI in Staffing: Navigating Ethics and Innovation with Chris Loope
This week, LJ and Rob sit down with industry veteran and legendary CTO, Chris Loope . Chris recently published an article on AI in Staffing (linked below,) and we dive deep into his insights. Chris is the former CTO of all of the BGSF brands and has helped companies grow using technology since...
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The Four Types of Sales Roles You Need to Know with Mark Winter
This week on the podcast, LJ and Rob host sales coach/trainer Mark Winter of the Winsource Group. Mark spoke at the Staffing Sales Summit last month about the truth that there are different types of sellers based on factors like the stage of your business and market conditions. Mark shares his...
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GRID Industry Trends 2025 Takeaways
This week, LJ and Rob sit down with Bullhorn's Senior Research Manager, Lia Taniguchi, to discuss key insights from the GRID Industry Trends 2025 report. Unsurprisingly, firms integrating AI and automation into their workflows experienced revenue growth in 2024 and are projecting continued...
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SIA Executive Forum 2025 Recap: AI, Technology, and the Staffing Industry Landscape with Ashley Bowlin
This week, LJ and Rob sit down to give a quick recap of the Staffing Industry Analysts Executive Forum 2025. The duo are joined by podcast friend, Ashley Bowlin of CloudCall. The trio highlight: the overall positive vibe of attendees and networking. a strong focus on AI and how it will…
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AI in Flexible Work Pools with Bryan Wilson
This week, LJ and Rob catch up with Bryan Wilson, Head of Product at StaffUp App (www.staffupapp.com), exploring innovative approaches to talent pool management and AI integration in staffing. Bryan, a staffing technology veteran, shares insights on enabling light industrial and high-volume…
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Staffing Innovations: AI’s Role in Modern Recruiting with Matt Dichter
This week, LJ and Rob catch up with longtime podcast friend, Matt Dichter. Matt, VP of Sales at Staffing Engine, shares insights about their AI acceleration platform for the industry. He provides an update on how staffing firms are gaining productivity through their solutions. Lauren and Rob…
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Building Trust with Technology with Joey Brodsky
This week, Lauren and Rob continue their focus on sales with a conversation with Joey Brodsky, Head of Go-To-Market at Stott and May. Joey, throughout his staffing and sales career, has used a lot of technology, so we picked his brain on what technologies move the needle. Things like AI to create...
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Account Management Mastery: tips to Grow Accounts with Carolyn Durant
This year, LJ and Rob kick off the podcast focused on sales, specifically account management. Carolyn Durant of TCP Software has been in the staffing and recruitment tech industry for a decade. She recently started creating content on LinkedIn to share what she's learned and is definitely on the...
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2024 Recap
Today LJ and Rob recap all the ups, downs, wins and loses of 2024. We also make a few predictions for 2024 and we will continue our predictions for marketing, sales, recruiting and staffing operations early next y ear. This episode is sponsored by Leap Advisory Partners. Please remember to rate,...
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AI Updates and Digital Adoption
This week, LJ and Rob cover the latest in Staffing Industry news, including the positive uptick in US Staffing according to the Bullhorn/SIA Indicator. The dynamic duo also cover the importance of upskilling your teams on AI and the fact that AI creates incredibly quick opportunities to create...
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PE in Staffing and across technologies
This week, LJ and Rob cover the latest news in the staffing industry, including updates from SIA's Healthcare Staffing Summit and the newest AI tools, including NotebookLM and Writer.com Studio. The dynamic duo also reviews a report on private equity investment that McKinsey released in July…
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Revolutionizing Recruitment with AI: Insights from Bullhorn's Nicole Krensky
This week, LJ and Rob sit down with Nicole Krensky, Product Marketing Manager at Bullhorn, to review the 2024 Talent GRID Report. Nicole reports that talent values the right jobs along with consistent and speedy communication. Not surprisingly, 81% of candidates say they are comfortable with AI…
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Did you say 800 hours saved? with Gorilla Works Alessandra Willsher & Steven Ng
This week LJ and Rob are joined by Gorilla Works' Alessandra Willsher and Steven Ng to talk about all the AI they are building into their Flexible Back Office and Front Office Solutions. The dynamic duo also cover the latest and greatest ai and atuomation news in the industry including the stat...
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Is Gen Z just on Miami Time?
This week on the podcast, LJ and Rob tackle the news from the past week including the report 6 out of 10 business leaders have let go of a new college graduate in the past year. LJ and Rob are both fans of Gen Z but know that showing up on time is a great start. The dynamic duo also cover what's...
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AI Agents took over Conference Season
This week on the podcast, LJ and Rob sit down to talk about the 2 big SaaS conferences of the year, Hubspot's Inbound and Salesforce's Dreamforce and the rise of AI Agents. The duo also highlights LJ's talk and the overall topics at last week's SIA's Collaboration in the Gig Economy Conference…
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What's new in Staffing & Recruiting for the week of Sept. 10th
This week, LJ and Rob sit down to discuss the latest news in the staffing and recruiting industry. The dynamic duo highlights: Manpower's test of setting up six branches in U.S. Walmarts. A discussion of the Staffing Indicator, which was down 0.1% week over week and hovering at 7% year over year....
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Leap with Empathy
This week, LJ and Rob sit down to discuss the 'why' behind Leap Advisory Partners and the weekly industry and AI news. On the AI front, a few notable AI businesses got behind California's SB 1047 to regulate AI. This bill did pass in California's legislature after the recording. Anthropic made...
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From White Glove to Tech-Driven: Modernizing your Staffing Business with Jeff Staats
This week, Rob and LJ sit down with Jeff Staats, fractional CRO. The trio discusses the importance of true differentiation in your staffing business and highlights what differentiators are and are not in 2024. The group also explores the role your business's Mission, Vision, Values, and…
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It's as simple as training your team with Erin Pittman & Maddie Walker
This week, LJ and Rob are joined by Erin Pittman & Maddie Walker of Leap Advisory Partners. Maddie & Erin are front, middle, & back office experts for staffing technology. The dynamic duo share with our crew common mistakes folks make when looking to optimize data flowing between the different...
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Grow with Thought Leadership with Kelli Schutrop
On this week's episode, LJ and Rob sit down to chat about: Grant Thornton's CFO survey that shows confidence returning to the market, which is backed up by a slight uptick in the Bullhorn & SIA Temporary Staffing indicator climbing from -11% to -9% year over year The duo also recognizes SIA's 40...
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Our First Live Episode
This week, LJ and Rob launch their new format. The show now combines Staffing Industry news, insights on technology, and interviews with industry leaders. Highlights: Bullhorn's acquisition of TextKernel and its implications for Bullhorn for Salesforce users SIA's 2024 Largest Staffing Firms list...
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Business Coaching with Erik Frank
This week LJ and Rob sit down with Erik Frank of Petra Coach. Erik is one of Newbury Partners business coaches, and in this episode, we'll delve into the key differences between Petra Coaching and EOS (Entrepreneurial Operating System). Erik's story is truly inspiring. A former competitive...
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Building the Perfect Tech Stack for Locum Tenens Staffing
This week on LJ and Rob tackle the complexities of building a tech stack specifically for Locum Tenens staffing companies. Locum Tenens refers to temporary staffing for qualified healthcare professionals like physicians, physician assistants, and nurse practitioners. They're joined by Rob's…
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Bullhorn Engage 2024 Takeaways
This week LJ & Rob sit down to share their takeaways from Bullhorn's Engage Boston 2024 conference. As expected the big focus of the week was AI, optimization and data quality. The duo also highlight a few events that went on like the Red Sox game on Monday night and the preconference ReEngage...
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Staffing Snack: What to Expect at Engage Boston with Bullhorn's Joe Wertz
For this week's Staffing Snack, LJ and Rob chat with Joe Wertz from Bullhorn about what excites him most at Engage Boston next week. The trio dives into the conference's perennial themes of tech stack optimization, AI, and collaboration. Tune in to hear LJ, Rob, and Joe predict the conference's...
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Simplify, Listen to your Customer and Sell, Sell, Sell with Chris Scowden
This week, we break new ground by interviewing our own boss, Newbury Partners' CEO Chris Scowden! Chris, a recognized expert on navigating challenging markets, shares his insights on helping businesses thrive during a period of soft growth. In this episode, you'll learn: Essential steps to…
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Our Top 10 Episodes
This week, LJ and Rob recap their top 10 all-time episodes by downloads. The YOE Podcast just celebrated its 4 year anniversary, and we decided to go back to highlight some of the best conversations we have had to date. Take a listen and don't forget to share your favorite with us .
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Thriving Beyond Burnout: Prioritize Joy & Unlock Productivity with Dana Mahina
Feeling burned out? You're not alone! This week, join LJ, Rob, and author and executive coach Dana Mahina for a powerful conversation about smashing burnout and reclaiming your energy. Dana, a 2x author (including her latest book, "B is for Burnout, Not B*tch: An A-Z Guide to Work-Life Design")...
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Jersey Roots and Being a Great Partner with Adam Butera
This week, LJ and Rob chat with Adam Butera, Head of Product at AI matching company Opus Match, to discuss the essentials of being a great business partner. Adam brings his 12 years of experience in staffing tech and technology leadership for staffing firms to the table. The episode dives into…
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Let's Prep to attend Conferences
This week, LJ and Rob sat down to discuss how to prepare to attend a show. LJ has shared her tips and tricks, which LJ affectionately calls putting together an attendees 'dance card'. LJ's Tips 1. Look at the agenda and plan your sessions 2. Who do you want to meet or connect with, especially...
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Bullhorn's 2024 GRID Industry Report Takeaways with Donny Payne
This week LJ and Rob dive into the staffing industry's future with Bullhorn's SVP of Field Sales, Donny Payne. They unpack the key findings from Bullhorn's 2024 GRID Industry Trends Report including some key takeaways for our industry friends. Key Takeaways: Learn how to prioritize a seamless...
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2023 Bullhorn GRID Industry Trends (Replay) with Gretchen Keefner
This week, we're throwing it back to last year's GRID Industry Trends Report. LJ and Rob sat down with Gretchen Keefner, SVP of Global Enterprise at Bullhorn. The trio discussed the results of the survey, highlighting key insights and changes observed in the industry, such as staffing sales...
About this show
The Podcast that focuses on the People Experience in the Staffing and Recruiting Industry.
Hosted by
You Own the Experience Podcast
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