Why Your Personal Injury Law Firm NEEDS Core Values to Succeed w/ Greg Ward

Core values are vital to the success of your law firm, but as you scale, hire more employees, and gain new clients, core values become more and more crucial.Today on Hot Docket, we’re joined by Greg Ward, Founding Partner of The Ward Law Group, to talk about why core values are so important for personal injury law firms. Greg shares the core values that have helped him grow and scale his firm, tips for hiring and onboarding with core values in mind, and even how to integrate them into your marketing strategy.This is a juicy episode with so many incredible pieces of advice, you might want to have a pen and paper ready to take notes!Plus, be sure to stick around to the end for a tricky game of Good Value, Bad Value!In this episode of Hot Docket, Bobby, Andrew, and Greg discuss:7 core values that have helped Greg scale up his law firm5 universal core value every personal injury law firm should haveHow to hire staff that aligns with your core valuesTips for integrating your core values into your marketing strategyThe benefits of hiring offshore VAs & How to make them feel like part of your teamWhy empathetic attorneys get better results for clientsMarketing strategies for scaling a personal injury law firmAdvice on maintaining the quality of legal operations as your volume of cases increasesKey Actionable Takeaways for Law Firms:Service to the client should be the #1 core value of your law firm.To onboard employees based on core values, ask them questions geared around each of your core values. Then, ask them to dive deeper into their experiences that demonstrate those values. Whether your employees are domestic or abroad, give them shoutouts for their achievements, productivity, and their commitment to your firm’s core values.If you’ve had a bad experience with VAs, reevaluate your screening and onboarding processes. They’re not the same as hiring domestically.Empathy is such a big part of practicing personal injury law and understanding clients that Greg’s law firm tests for empathy as one of their hiring criteria.To maintain the quality of your legal operations as your volume of cases increases, track your time on desk and settlement per case values (excluding the outlier cases). If your values are trending down, you should reevaluate your legal ops.Important Links and Resources:Website - https://www.855dolor55.comSocial - IG: @thewardlawgrouppl FB: /TheWardLawGroup YT: @thewardlawgrouppl LinkedIn: /in/gwardlawTools/Resources - Listen to Ep 2 with Eric BaumLitify: Legal Operating PlatformIf you have guest ideas or questions you would like our hosts to cover, please email [email protected] in to The Hot Docket Podcast with Bobby Steinbach and Andrew Nasrinpay on Apple Podcasts, Spotify, Google Podcasts, Amazon Music, Audible, Radio Public and more!