Why You’re Losing Instructions (You’re Selling Wrong) episode artwork

EPISODE · Jun 22, 2026 · 8 MIN

Why You’re Losing Instructions (You’re Selling Wrong)

from The Estate Agent Consultancy Podcast · host The Estate Agent Consultancy

Most estate agents think their job is to tell people what to do…👉 What price to list at👉 What offer to accept👉 How the process should workBut here’s the truth:People don’t want to be told.They want to be understood.In this episode, I break down why consultative selling is the only approach that works in today’s market — and how you can start using it immediately to win more instructions, improve client relationships, and even manage your team more effectively.We cover:* Why “telling” kills deals (and what to do instead)* How to use questions to uncover what clients actually want* Real examples (valuations, staff pay, buyers & sellers)* How to guide conversations without being a pushover* Turning client answers into stronger, more aligned dealsOne of the biggest shifts you can make?👉 Stop guessing… and start asking.🏆 Nominations and tickets are now available for the first-ever Personal Estate Agency Awards!Join us on 22nd October 2026 in Birmingham as we celebrate the very best personal estate agents, brokerage businesses and brokerage teams from across the UK.Nominate yourself, nominate someone else, or book your tickets here: https://www.personalestateagencyawards.co.uk/ 📚Want a free copy of the ‘Your First £100,000 Estate Agency’ book?✅ DM me the word “BOOK” on Instagram https://www.instagram.com/estateagent.consultancy/ and I’ll send it straight over.📥 Want FREE materials to help get you your next instruction? Head to: https://www.estateagentconsultancy.com/freeintro💻 Want to launch or scale your own estate agency business?Book a free discovery call here: https://theestateagentconsultancy.as.me/sixty-consultation🎓 To access to our ‘Your First £100,000 Estate Agency’ video course. Head over to: https://www.estateagentconsultancy.com/your-first-100000-digital-course📅 Want to join our next free webinar?Get added to the VIP list to find out first: https://www.estateagentconsultancy.com/webinarAny questions? Just email: [email protected] or visit us at https://www.estateagentconsultancy.com

Most estate agents think their job is to tell people what to do… 👉 What price to list at 👉 What offer to accept 👉 How the process should work But here’s the truth: People don’t want to be told. They want to be understood. In this episode, I break down why consultative selling is the only approach that works in today’s market — and how you can start using it immediately to win more instructions, improve client relationships, and even manage your team more effectively. We cover: * Why “t...

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Why You’re Losing Instructions (You’re Selling Wrong)

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Frequently Asked Questions

How long is this episode of The Estate Agent Consultancy Podcast?

This episode is 8 minutes long.

When was this The Estate Agent Consultancy Podcast episode published?

This episode was published on June 22, 2026.

What is this episode about?

Most estate agents think their job is to tell people what to do…👉 What price to list at👉 What offer to accept👉 How the process should workBut here’s the truth:People don’t want to be told.They want to be understood.In this episode, I break down...

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