Wie künstliche Intelligenz die Customer Experience beeinflusst und warum Brand Personality wichtig ist

In dieser Episode dreht sich alles um das Thema Persönlichkeit und wie sie deine Marke und deine Kundeninteraktion beeinflusst. Peggy wird ihre Gedanken zu diesem Thema teilen, inspiriert von einem Kongress und dem Aufkommen künstlicher Intelligenz. Wer wird durch KI ersetzt? Wir? Oder ist es gerade die Persönlichkeit, die den Unterschied ausmacht? Wir werden auch einen genaueren Blick auf "Brand Personality" werfen und welche Rolle sie in der Zukunft spielen wird.[00:01:43] MyWay-Event: Strategie für Familienunternehmen in Berlin. Thema: AI, Kommunikation, Zuversicht. Persönlicher Wendepunkt: Personality und Marke. Folge informiert dazu mehr.[00:05:33] KI ist ein mächtiger Gegner, wird wichtiger.[00:10:08] Authentische Markenpersönlichkeit ist überlebenswichtig in KI-Ära.[00:11:35] Markenpersönlichkeit: Abenteuer oder Eleganz? Aufrichtigkeit oder Inspiration?[00:17:55] Drei Fragen zur CX-Fokussierung der Woche plus Kundengeschichte[00:22:39] Robot hilft uns, aber menschlicher Kontakt wichtig.Stay tuned for your customers! 🚀📩 : [email protected] 👉 Impulsvorträge CX/ Leadership👉 Customer Experience Coaching👉 Personal Coaching→Folge mir auf Instagram https://www.instagram.com/amelungandpartners/→Folge mir auf Twitter https://twitter.com/amelungpartners→Schick deine Fragen und Themen, die dich rund um CX bewegen mir bitte gern an:

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This episode was published on October 26, 2023.

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