Within the Trenches Ep 577

Ep 577 features Kysheem, an Emergency Communications Officer-2 at Cobb County 911 out of GA. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Real-life experiences from Kysheem's first emergency calls Comparison of phone and radio roles in emergency communications Detailed overview of the extensive training process for dispatchers Importance of staying composed and understanding subtle communication cues in 911 If you have any comments or questions or would like to be a guest on the show, please email me at [email protected].