Within the Trenches Ep 623

Ep 623 features Mandi, a 911 professional out of Texas. Sponsored by INdigital - Facebook | LinkedIn | X | Web Episode topics – Mandi's journey from a small Texas town to nearly 25 years in public safety, including jumping into dispatch right out of high school The challenges of moving from a tiny agency to a much larger city call center Honest discussion about early on-the-job "training" and the growth that comes from hard calls Memorable and unusual calls from the field—like the elderly lady who took care of business with her shovel Why professional growth, stepping out of your comfort zone, and connecting with others in the industry really matter If you have any comments or questions or would like to be a guest on the show, please email me at [email protected].