Within the Trenches Ep 674

Episode 674 features Mariah, a 911 dispatcher out of the SW part of Indiana. Episode topics – How childhood experiences and early influences led to a career in public safety Challenges and rewards of working in a small-town emergency services environment The realities of 911 call-taking, from life-or-death moments to routine requests The impact of critical incidents and the importance of mental resilience Details about the "Listen Again" initiative focused on improving emergency communication through curiosity and compassion If you have any comments or questions or would like to be a guest on the show, please email me at [email protected].