Women in Healthcare: Navigating Healthcare's Changing Landscape with Empathy and a Focus on Quality

This episode of the "MGMA Women in Healthcare Podcast" is the debut of MGMA consultant Adrienne Lloyd, MHA, FACHE, as the host of this show. The guest is Rhonda Buckholtz, CPC, CPMA, CRC, CDEO, CMPE, CHC, COPC, CGSC, CPEDC. Rhonda is a John Maxwell leadership coach and is also the President of the National Advisory Board for the AAPC. Rhonda’s current role is the Chief Compliance Officer for Vision Innovation Partners. Adrienne met with Rhonda to discuss healthcare quality and innovation, including challenges such as quality of care issues and managing cultural changes post-COVID. Rhonda also emphasized the importance of understanding the full global picture regarding quality of care and patient experience. Sources discussed: MGMA Book Club: community.mgma.com/communities/com…c7-018c7e8a233a MGMA Book for January: www.amazon.com/Insight-Self-Awar…eed/dp/0451496817 Big Idea Podcast: podcasts.apple.com/dk/podcast/big-…uy/id1456686937 Sponsor: Physician Business Training (physicianbusinesstraining.com/) This course is for early-career physicians or physicians who need a comprehensive understanding of the business of medical practices. The course is 7 hours long and broken into 9 modules. It was developed by Medical Group Management Association (MGMA) and leaders from Johns Hopkins University School of Medicine. This course awards 7 hours of CME credit. MGMA Resources: MGMA Stat: mgma.com/stat Ask an Advisor: www.mgma.com/ask-an-advisor MGMA Membership: www.mgma.com/membership MGMA Advocacy: www.mgma.com/advocacy MGMA Consulting: www.mgma.com/consulting/overview Music: "Pablito's Way" by Paolo Pavan courtesy of Free Music Archive, CC BY-NC-SA WE WANT TO HEAR FROM YOU Let us know if there's a topic you want us to cover or an expert you would like us to interview. Email us at [email protected]. Sponsors:Your staff is buried in phone calls. Patients are frustrated. And you're losing revenue to no-shows. There's a better way. GoTo Connect for Healthcare is a unified, AI-powered communication platform built to support your HIPAA compliance, streamline scheduling, reduce staff burden, and help your team do more with less. Because when communication works, care works. Learn more and get a personalized demo.Allied Medical Waste is the premier medical waste and document shredding company for medical groups all over the United States. On average, Allied helps medical groups save up to 50% on their monthly costs. Allied is known for their great service and impeccable response times. Reach out today for a free quote! Allied has a special offer for all MGMA members: the first 2 months FREE of charge! Connect with us at [email protected] or call (801) 328-8581.