WOTPod 011 w/ Austin Conroy (@DealerPlateGuy)

In this episode of WOTPod, Curtis and Jalid sit down with Austin Conroy ( @DealerPlateGuy ) to talk about the real stories behind his viral skits and what they expose about life in the service department. We dive into flat rate pressure, technician shortages, service advisor communication, and why shop culture is breaking down in so many dealerships today.We also break down:• Why flat rate hurts young techs more than anyone• How leadership decisions affect technician performance• The truth behind labor times, customer expectations, and workflow• How Austin grew as a leader and promotes techs inside his store• Why his content resonates with techs, advisors, and managers• The future of his platform and message for the industryIf you work in a dealership or care about fixing this industry, this episode is going to be for you.Hosted by: Curtis Gardner (@techgnarr) and Jalid Guerrero (@nobucks_js)Follow Austin: IG- https://www.instagram.com/dealerplateguy/TikTok- https://www.tiktok.com/@Dealerplateguy Youtube- https://www.youtube.com/@DealerPlateGuy/shortsLinkedin- https://www.linkedin.com/in/austin-conroy-05b4795a/