Way of the Technician Podcast

In this episode of WOTPod | The Way of the Technician Podcast, we sit down with Hailey the Mechanic, a Ford Senior Master Technician who started in the automotive industry while still in high school and worked her way to one of Ford’s highest certification levels at a young age. This is a real conversation about what technician growth actually looks like early in your career.Not the polished version.The real version.Learning the basics.Struggling through tough jobs.Asking questions.Finding mentors.Dealing with shop politics.And slowly building confidence through experience.Getting started in automotive through trade schoolGrowing from entry-level technician to Ford Senior MasterFlat rate vs hourly technician lifeMentorship and asking questions in the shopShop culture and navigating politicsWorking as a female technician in the automotive industrySocial media and building a presence as a technicianWarranty work, diagnostics, and dealership lifeCareer growth and future goals in the tradeThis episode is for anyone who:Is new to the automotive industryFeels overwhelmed early in their technician careerWants to grow faster and avoid common mistakesIs mentoring younger techniciansIs considering a career in automotive repairOne of the biggest takeaways from this conversation:Every hard job becomes easier the next time.That’s how experience works.If you’re a younger technician trying to find your footing… this episode will hit.And if you’re a senior technician or leader, it’s a reminder that mentorship matters more than you think.Follow Hailey the Mechanic:Instagram: @haileythemechanicTikTok: @haileythemechanicFacebook: Hailey the MechanicWOTPod | The Way of the Technician PodcastReal conversations for real technicians.1% better every episode.automotive technician, technician life, Ford technician, senior master technician, female technician, dealership technician, mentorship in automotive, technician career growth, mechanic life, automotive careers, shop culture

In this episode of WOTPod | The Way of the Technician Podcast, we sit down with Chris, better known as TxToolGuy, for a real conversation about tools, technician life, and the financial realities that come with building a career in the automotive industry.If you’re an automotive technician, tools are part of the job.But what doesn’t get talked about enough is the financial pressure, buying mistakes, tool truck culture, and how those early decisions can impact your career long term.That’s exactly what this episode gets into.Tool truck culture in the automotive industryTool debt and common financial mistakes technicians makeSmart tool buying strategies for new techniciansBrand conversations around Snap-on, Matco, Mac, Milwaukee, and moreShop culture and peer pressure around toolsTechnician growth and long-term career decisionsSocial media and influence in the technician spaceThis episode is for anyone who:Is just getting started as an automotive technicianFeels overwhelmed by tool costsWants to make smarter career decisionsHas ever wondered if they’re buying the right tools for the jobOne of the biggest takeaways from this conversation:Tools can help build your career.But bad financial decisions can slow it down just as fast.Follow Chris / TxToolGuy:All Socials: @txtoolguyWOTPod | The Way of the Technician PodcastReal conversations for real technicians.1% better every episode.automotive technician, technician life, tool truck debt, Snap-on tools, Matco tools, mechanic tools, flat rate technician, dealership technician, automotive careers, mechanic life, technician growth

Automotive Technician Podcast | Technician Life | Flat Rate Technician AdviceIn this episode of WOTPod | The Way of the Technician Podcast, we sit down with Sam Craven, owner of The Garagisti, to talk about the reality of shop ownership, leadership, and what it actually takes to succeed in automotive technician life.This is not the highlight reel of owning a shop.This is the real version. From working on race teams… to building and selling a real estate company… to starting a shop from scratch, Sam breaks down the mistakes, failures, and lessons that shaped his path.🔧 What we cover:Why most automotive technicians struggle when starting a shopThe difference between being a great technician and a great leaderShop culture, accountability, and hiring the right peopleFlat rate technician pay structures and motivationBuilding efficiency systems inside a shopWhy leadership matters more than skill at higher levelsCustomer experience and how it drives higher repair ordersThe truth about running a profitable automotive business🔧 Who this is for:Automotive technicians at any levelTechnicians thinking about shop ownershipDealership technicians and flat rate techsShop foremen and service managersFixed Ops leadershipThis episode hits a truth most technicians don’t realize:Being great with tools doesn’t prepare you to lead people. And if you don’t learn that skill… It will cost you.One of the biggest takeaways from this conversation:Failure is not the opposite of success. It’s part of the process.If you’re trying to grow beyond just turning wrenches… Or you want to build something bigger in this industry… This episode will change how you think.Follow Sam Craven:Instagram: @therealsamcravenShop: @the_garagistiWOTPod | The Way of the Technician PodcastReal conversations for real automotive technicians.1% better every episode.

In this episode of WOTPod | The Way of the Technician Podcast, we sit down with Shelby Wrenches and JJ the Tech for a real conversation about technician life, shop culture, and what it’s like being a woman in the automotive industry.This episode is unscripted and honest. It’s a look inside the shop from two technicians who are actively working, growing, and navigating the realities of the industry every day. From hitting 100-hour weeks to dealing with criticism, social media, and workplace dynamics, this conversation covers the side of technician life that doesn’t always get talked about.🔧 In this episode, we cover:The reality of being a female automotive technicianShop culture and workplace challengesFlat rate technician life and performance pressureHitting big hours and dealing with backlashAsking for help vs ego in the shopBuilding a presence on social media as a technicianSide work, income gaps, and making ends meetDifferences between dealership and specialty shop environmentsThis episode is for anyone who:Works in the automotive industryIs trying to grow in technician lifeWants to understand shop culture from different perspectivesIs considering entering the industryOne of the biggest takeaways from this conversation:The environment you work in matters more than most people think.It can either accelerate your growth… or hold you back.Follow Shelby:Instagram: @shelbywrenchesFollow JJ the Tech:Instagram: @thegreasiestmonkeyWOTPod | The Way of the Technician PodcastReal conversations for real technicians.1% better every episode.automotive technician, technician life, female technician, women in automotive, flat rate technician, dealership technician, shop culture, automotive careers, service department, fixed ops, mechanic life

In this episode of WOTPod | The Way of the Technician Podcast, we sit down with Nick Robles, a Toyota technician and team leader, to talk about what it really takes to grow in technician life.Nick shares his journey into the automotive industry, from early inspiration working around cars as a kid… to going through training, working at multiple dealerships, stepping into the exotic world, losing motivation, and ultimately finding his way back into a dealership where he could rebuild and grow. This conversation is real and relatable for anyone in the shop.Not just about success… but about the setbacks, the frustration, and figuring things out along the way.In this episode, we cover:Getting started as an automotive technicianThe reality of technician training and UTIDealership life vs exotic shop experienceLosing passion and finding your way backMoving from lube tech to mainline technicianFlat rate technician mindset and payShop culture and team dynamicsLeadership, accountability, and developmentThis episode is for anyone who:Is trying to grow in technician lifeFeels stuck or behind in their careerWants to move from lube tech to mainlineIs learning how to balance production and teamworkOne thing this episode makes clear:You don’t become a great technician overnight.It takes time, the right environment, and the willingness to keep going when things aren’t clicking.Follow Nick Robles:Instagram: @nickrobles_WOTPod | The Way of the Technician PodcastReal conversations for real technicians.1% better every episode.automotive technician, technician life, flat rate technician, dealership technician, lube tech to mainline, shop culture, automotive careers, service department, fixed ops, mechanic life

In this episode of WOTPod | The Way of the Technician Podcast, we sit down with Brett (@themacdoctor101), a McLaren technician who shares what it really takes to reach the highest level in the automotive industry.This conversation goes beyond the highlight reel of working on exotic cars and gets into the reality behind it.Long drives every week just to get to work.Living out of a car while chasing certifications.Time away from family to stay on the path.This is what technician life can actually look like when you’re serious about leveling up.🔧 In this episode, we cover:The path from dealership technician to McLaren technicianWhat makes exotic car work different from traditional dealership workWhy precision matters more than speed at the highest levelThe sacrifices required to grow in the automotive industryThe reality of income and expectations for techniciansWhy new technicians need more transparency entering the fieldThis episode is for anyone who:Wants to work on exotic carsIs trying to level up as an automotive technicianIs struggling early in their careerWants a real look at what it takes to succeedOne of the biggest takeaways from this conversation:Be comfortable being uncomfortable.If you’re willing to do what most won’t, you can get where most don’t.Follow Brett (The Mac Doctor):Instagram: @themacdoctor101WOTPod | The Way of the Technician PodcastReal conversations for real technicians.1% better every episode.

In this episode of WOTPod | The Way of the Technician Podcast, we sit down with JJ the Tech (@thegreasiestmonkey) to talk about the real side of technician life that most people don’t see.JJ shares her unconventional path into the automotive industry, starting with zero experience and working her way into shops like Tesla, Volvo, and now Galpin Autosports.This conversation dives deep into what it actually feels like to grow as an automotive technician, especially when you’re struggling, learning, and trying to find your place in the industry.🔧 In this episode, we cover:What technician life really looks like behind the scenesFlat rate vs hourly and how it impacts techniciansStruggling early in your career and pushing throughFailure, imposter syndrome, and learning on the jobShop culture and the importance of leadershipWhy mindset matters more than most technicians thinkUsing social media to grow in the automotive spaceThis episode is for any automotive technician who has ever:Felt behindStruggled to hit hoursQuestioned if they belong in the industryWanted to improve but didn’t know howOne of the biggest takeaways from this conversation:Failure is not the end. Failure is part of becoming a better technician.Follow JJ the Tech:Instagram: @thegreasiestmonkeyListen to her podcast: Flag Time | Podcast on RSS.comWOTPod | The Way of the Technician PodcastReal conversations for real technicians.1% better every episode.

Flat Rate vs Hourly Pay | Technician Life | Automotive Technician AdviceIs flat rate pay actually better for automotive technicians?In WOTPod Episode 024, we sit down with Manny (@MannyMechanics), a Volvo master technician who shares why he prefers flat rate pay and how he has built a successful career in the automotive industry by maximizing efficiency, mindset, and work ethic.This episode dives deep into technician life inside a dealership, including the realities of flat rate vs hourly pay, technician productivity, shop culture, and what it actually takes to consistently flag high hours.Manny breaks down why many technicians struggle in flat rate systems, how mindset and organization directly impact performance, and why taking ownership of your career is critical in today’s automotive industry.We also talk about:• Flat rate vs hourly pay for automotive technicians• How to flag more hours consistently in a dealership• Technician mindset and daily work habits• Why organization and efficiency matter in the shop• Shop culture, technician complaints, and accountability• Mentorship and learning from top-performing technicians• Building multiple income streams outside of wrenching• Long-term career growth in the automotive industry• Why passion alone isn’t enough to succeed as a technicianManny also shares insights from over 20 years in the trade, including his experience with Volvo training programs, dealership dynamics, and how technicians can position themselves to earn more and grow faster.If you're an automotive technician, mechanic, apprentice, dealership tech, or someone considering a career in automotive repair, this episode gives real-world insight into how to succeed in today’s industry.WOTPod is where technicians talk honestly about the trade, the mindset, and the systems that shape their careers.1% better every episode.Follow Manny-Instagram: https://www.instagram.com/mannymechanics/YouTube: @Manny_MechanicsSupport WOTPod on Patreon for early access, live recordings, and bonus contenthttps://www.patreon.com/wotpod

What is it really like working as an automotive technician today?In WOTPod Tech Panel 2, we bring together another technician panel discussion where working techs share their real experiences inside dealership and independent repair shops. This conversation dives into the realities of flat rate pay, technician shortages, shop culture, productivity expectations, and what it actually takes to survive and grow in the automotive industry.Panel episodes like this are where honest technician conversations happen. We talk about efficiency, diagnostic thinking, training, mentorship, career longevity, and the challenges technicians face every day in modern service departments. From younger technicians entering the trade to experienced techs navigating the pressures of flat rate, this discussion highlights the mindset and habits required to build a sustainable career in automotive repair.If you're an automotive technician, mechanic, apprentice, shop foreman, service advisor, or dealership leader, this episode offers real perspectives from people working in the industry right now.WOTPod exists to give technicians a voice and help the next generation of technicians build stronger careers in the automotive industry.1% better every episode.Support the show and access live recordings, bonus conversations, and behind-the-scenes contentPatreon:https://www.patreon.com/wotpod

WOTPod EP 023 | Porsche Technician Life & Career Advice Automotive Technician Podcast | Technician Life | Flat Rate Technician AdviceWhat does it take to become a Porsche technician and build a long-term career in the automotive industry?In this episode of WOTPod – The Way of the Technician Podcast, we talk with Stephen (@Wrenching_Throttle), a Porsche technician who shares his journey through the automotive trade, from working tire shops and parts stores to eventually landing a position inside a Porsche dealership.Stephen opens up about the early challenges many technicians face: toxic shop environments, low starting pay, learning the business side of automotive repair, and figuring out how to grow in the industry while building real technical skills.We also discuss how working at a performance brand like Porsche changes expectations around quality, precision, and technician professionalism inside the shop.This episode dives into real technician life inside the automotive industry, including:• Becoming a Porsche technician and working in a luxury dealership• Differences between tire shops, independent shops, and dealerships• Automotive technician career growth and training paths• Porsche technician certification and manufacturer schooling• Hourly pay vs flat rate pay for technicians• Automotive shop culture and technician retention• Mental stress technicians face in the industry• Why passion matters for long-term technician success• Social media for technicians and building an automotive platform• Advice for new technicians entering the automotive tradeStephen also talks about Porsche training programs, technician certification levels, and how working on luxury performance vehicles changes the way technicians approach diagnostics and repair work.If you're an automotive technician, mechanic, dealership technician, apprentice technician, or someone thinking about becoming a technician, this episode provides real insight into building a career in the automotive industry.1% better every episode.Follow StephenInstagram: https://www.instagram.com/wrenching_throttle/YouTube: https://www.youtube.com/@WrenchingThrottle92Support WOTPod on Patreon for early access and behind-the-scenes conversationshttps://www.patreon.com/c/WOTPod

Mercedes-Benz Shop Foreman Joey B joins WOTPod to break down technician development, flat rate vs hourly pay systems, dealership leadership, and what real mastery looks like inside a service department.If you’re an automotive technician, dealership tech, shop foreman, or fixed ops leader, this conversation dives deep into:• How to become a shop foreman• Flat rate vs hourly pay for technicians• Why certifications don’t always equal real skill• Automotive technician mentorship systems• Training entry-level techs without burning them out• Building efficiency inside a dealership shop• Creating a growth culture in the service departmentJoey shares how he structures pay progression, mentors young automotive technicians, balances productivity with development, and leads inside a Mercedes-Benz dealership environment.This episode is for technicians who want to grow, leaders who want to retain talent, and shops that want long-term performance — not short-term production spikes.1% better every episode.Join us on Patreon for exclusive automotive leadership content and behind-the-scenes conversations: https://www.patreon.com/c/WOTPod

In this episode of WOTPod, we sit down with Keith “Verge”, a 40-year industry veteran, shop foreman, and technician who has seen this trade evolve from carburetors and distributors to hybrids, ADAS, and modern diagnostics.This conversation is about longevity.Verge shares his journey from sweeping floors at 13, serving in the Army, working independent shops and multi-brand dealerships, stacking master certifications, and building a career that has supported his family for decades.We talk about:• Surviving and thriving in flat rate for 30+ years• Why mindset matters more than the job you get• Efficiency, production, and the real math of dealership life• Beating flat rate times without cutting corners• The difference between experts and true masters• Why you must love this trade to survive it• Tool debt, shop culture, and training the next generationVerge also breaks down his “Rules of Auto Repair”... a set of hard-earned principles that every young technician should hear.If you're serious about building a long-term career in automotive, this episode delivers real perspective from someone who has lived every phase of this industry.Support WOTPod on Patreon and subscribe for more conversations that push technicians forward.https://www.patreon.com/c/WOTPod1% better every episode.

In Episode 020 of WOTPod, we sit down with Chris, better known as Dr. AMG, to talk about what it really takes to reach the highest levels as a Mercedes-Benz technician.Chris walks us through his journey from community college to becoming one of the most recognized Mercedes master technicians in North America. We dive into the Centralized Diagnostic Technician path, what elite-level diagnostics actually demand, and why discipline matters more than raw talent in the long run.This conversation goes beyond certifications and titles.We talk about:• The grind of the first five years in the automotive industry• Financial discipline and working through flat rate pressure• Mastering automotive diagnostics and electrical troubleshooting• Communication skills and technician professionalism• Shop culture and accountability• Why comparison destroys growth in flat rate environments• Building a personal brand while staying grounded in the tradeChris also shares stories from working on high-performance Mercedes and AMG platforms, becoming an AMG Product Expert, and how social media unexpectedly expanded his influence within the automotive industry.If you’re an automotive technician looking to sharpen your diagnostic skills, elevate your mindset, and build long-term credibility in the shop, this episode delivers real perspective from someone who has lived it.Follow Chris:Instagram: https://www.instagram.com/doctoramg/TikTok: https://www.tiktok.com/@doctor_amgYouTube: https://www.youtube.com/@DoctorAMGSupport WOTPod on Patreon for early access and extended conversations, and subscribe for more discussions that push technician growth forward.https://www.patreon.com/c/WOTPod1% better every episode.

In this episode of WOTPod, we sit down with Paul Dosescu, a national training consultant with a deep background in fixed operations, to break down one of the most overlooked skills in the automotive industry: communication.Paul shares his journey from sales into service advising, management, and training, and explains why the advisor–technician relationship is the backbone of a successful service department. We talk about how diagnostics are presented to customers, how to build value in technician time, and why educating customers is more effective than simply quoting prices or saying “we couldn’t duplicate it.”This conversation dives into real-world scenarios advisors and technicians face every day, including customer objections, AutoZone code scans, warranty concerns, and internal friction between the service drive and the shop. Paul explains how better communication improves efficiency, trust, technician morale, and long-term customer loyalty.If you’re a technician, service advisor, manager, or fixed ops leader looking to improve workflow, reduce friction, and build stronger teams, this episode delivers practical insight you can apply immediately.Support the show by subscribing and consider joining Patreon (https://www.patreon.com/c/WOTPod) for extended conversations and behind-the-scenes discussions.1% better every episode.Follow and Connect with Paul:Linkedin- https://www.linkedin.com/in/pauldosescu/Instagram- https://www.instagram.com/pauldosescu/TikTok- https://www.tiktok.com/@pauldosescu

This episode is different.For the first time on WOTPod, we brought together an all-star panel of master technicians across multiple brands to have an honest, unfiltered conversation about what actually separates average technicians from top earners and why so many techs are leaving the industry.We dive deep into the non-mechanical skills that matter most at the master level: communication, mentorship, accountability, mindset, organization, and leadership. The panel doesn’t sugarcoat the realities of flat rate, warranty work, shop politics, or burnout, but they also break down what actually works for technicians who want long, sustainable careers.This conversation covers:• Why culture keeps technicians in the trade, not passion alone• The real reasons young techs struggle in flat rate systems• How mentorship shapes technician confidence and growth• What high-earning techs do differently every day• Why accountability and mindset matter more than chasing gravy work• How leadership inside the shop impacts retention and performanceIf you’re a technician, foreman, service manager, or fixed-ops leader, this episode is required listening. These are the conversations the industry avoids, but desperately needs.Support the show and join the conversation on Patreon and don't forget to subscribe to  ⁨@WOTPod⁩  to help raise the standard for technicians.Patreon- https://www.patreon.com/c/WOTPodCurtis' Site- https://stan.store/techgnarrJalid's Instagram- https://www.instagram.com/nobucks_js/1% better every episode.

In this episode, we sit down with Eric, better known as @SerratedMobius, to have one of the most honest conversations we’ve had yet about flat rate, technician burnout, pay transparency, and what happens when passion runs head-first into a broken system.Eric shares his journey through multiple dealerships, becoming a Mercedes master technician, and how flat rate, warranty times, and management culture can quietly drain motivation and mental health. We talk about what it feels like to give maximum effort and still fall behind, why so many skilled technicians feel trapped, and what actually brings motivation back when money, stress, and workload collide.This episode isn’t about complaining. It’s about telling the truth, understanding your value, and pushing the industry toward better systems that keep good technicians in the trade instead of burning them out.If you’ve ever questioned flat rate, struggled with slow weeks, or felt like your effort wasn’t matching your paycheck, this conversation will hit home.Eric on YT- @SerratedMobiusEric on Instagram-https://www.instagram.com/serratedmobius/Also check out Eric’s show: https://linktr.ee/flagtimepodcast

There’s a real gap between knowing procedures and consistently performing at a high level in today’s automotive shops.In this WOTPod episode, we sit down with Perfect Performance Brandon (PPB) to break down what technician performance actually means in the real world. Not just speed, but repeatability, workflow, training, accountability, and process. The fundamentals that separate technicians who struggle from those trusted with complex diagnostics and high-responsibility work.We talk about technician development, shop standards, efficiency, quality control, and why performance breaks down when structure, coaching, and clear expectations are missing. Brandon shares insight into how mindset, preparation, and disciplined processes directly impact flat rate performance, consistency, and long-term career growth.If you’re focused on improving as an automotive technician, building reliable shop performance, or developing stronger teams, this episode is worth your time.Find PPB on Instagram- https://www.instagram.com/perfect_performance_brandon/Support WOTPod on Patreon- https://www.patreon.com/c/WOTPodConnect with Curtis- https://stan.store/techgnarrJalid's Instagram- https://www.instagram.com/nobucks_js/

This episode of WOTPod features an important conversation with Dave Johnson, President and CEO of ASE, about the past, present, and future of technician certification and professional development in the automotive industry.Dave shares his journey from turning wrenches on the farm to leading global service operations and ultimately stepping into his role at ASE. We talk openly about the purpose of ASE certification, common criticisms from technicians, and why certification is meant to reflect technician competence, not define it.We dive into real data around ASE certification, including higher productivity, fewer comebacks, improved retention, and increased earning potential. Dave explains how ASE tests are built using working technicians as subject matter experts, how relevance is maintained, and how feedback from the field directly shapes future test content.The conversation also explores where the industry is headed, including EVs, hybrids, ADAS, vehicle calibration, locksmith and key programming certification, and how technicians are already working on rolling robots whether they realize it or not. We discuss technician shortages, education pipelines, brand-to-brand mobility, and how ASE Connects is helping bridge the gap between schools, shops, and dealerships.This episode is essential listening for technicians, shop leaders, educators, and anyone who cares about the credibility, sustainability, and future of this trade.1% better every episode.Connect with Dave on Linkedin: David J. Johnson | LinkedInASE Website: Home - Automotive Service Excellence

In this episode of WOTPod, we sit down with thePOVmechanic to talk about real technician life inside the shop. From coming into the industry with little to no formal training to navigating flat rate, brand changes, and dealership culture, this conversation hits on the realities most technicians experience but rarely talk about openly.We cover what it’s like learning on the fly, switching brands, and adapting to a new environment. We also dive into flat rate pressure, slow periods, warranty labor times, and how pay structure affects mindset, motivation, and long-term sustainability in this career.The conversation goes deeper into technician mental health, burnout, and the stress that comes with being responsible for safety-critical work while trying to provide for a family. We also talk about video MPIs, the value they bring, why technicians feel undervalued at times, and how humor and content creation have become an outlet to connect with other techs going through the same challenges.We wrap up with advice for new technicians on finances, tools, brand switching, mentorship, integrity, and why playing the long game matters more than chasing fast money early.If you’re a technician trying to find your place in the industry, stay motivated through flat rate cycles, or understand that you’re not alone in the challenges you face, this episode is for you.1% better every episode.Connect with or Follow thePOVmechanic:Instagram- https://www.instagram.com/thepovmechanic/TikTok- https://www.tiktok.com/@pointofviewmechanicFacebook- https://www.facebook.com/profile.php?id=61576899360085Youtube- (2) POVMECHANIC - YouTube

In this episode of WOTPod, we break down the real reality of flat rate pay, slow seasons in the shop, and how automotive technicians can stay mentally and financially prepared when work slows down.We talk honestly about what happens when bays go empty, how slow weeks affect morale and income, and why many technicians struggle during industry cycles. We also cover warranty pressure, shrinking labor times, dispatch challenges, and the responsibility leadership has in supporting technicians when volume drops.This episode is about understanding the long game. Flat rate has highs and lows, and the technicians who last are the ones who manage money well, continue learning during slow periods, and stay disciplined when things are quiet so they are ready when work returns.If this podcast helps you think differently about your career as a technician, consider joining the WOTPod Patreon. Patreon members help keep these conversations going and get early access, bonus discussions, and behind-the-scenes content focused on real technician growth.Subscribe to the channel for more conversations about technician life, flat rate, shop culture, and career development.1% better every episode.WOTPod Patreon- https://www.patreon.com/cw/WOTPodTechGnarr Training- https://stan.store/techgnarrJalid's Instagram- https://www.instagram.com/nobucks_js/

In this episode of WOTPod, we sit down with Nhu Nguyen (@dear_nhu) to talk about her journey into the automotive industry, her experience in dealerships and independent shops, and how pay structure, shop culture, and environment directly affect a technician’s passion for the trade.Nhu shares how she entered the industry later in life, spent years at a Porsche dealership, and eventually transitioned into high-end independent and classic vehicle work. We talk openly about flat rate struggles, warranty pressure, quality versus speed, and why certain pay models push technicians away from the work they originally loved.We also discuss classic car restoration, independent shop life, moving countries for work, how social media unexpectedly opened doors, and why mentorship, environment, and leadership matter more than brand names or certifications.This episode is for technicians who feel burned out, are questioning flat rate, or are trying to find a path that allows them to enjoy the work again without sacrificing their livelihood.Hosted by: Curtis Gardner (@techgnarr) and Jalid Guerrero (@nobucks_js)Follow Nhu: https://www.instagram.com/dear_nhu?utm_source=ig_web_button_share_sheet&igsh=ZDNlZDc0MzIxNw==1% better every episode.

In this episode of WOTPod, Curtis and Jalid sit down with Austin Conroy ( @DealerPlateGuy ) to talk about the real stories behind his viral skits and what they expose about life in the service department. We dive into flat rate pressure, technician shortages, service advisor communication, and why shop culture is breaking down in so many dealerships today.We also break down:• Why flat rate hurts young techs more than anyone• How leadership decisions affect technician performance• The truth behind labor times, customer expectations, and workflow• How Austin grew as a leader and promotes techs inside his store• Why his content resonates with techs, advisors, and managers• The future of his platform and message for the industryIf you work in a dealership or care about fixing this industry, this episode is going to be for you.Hosted by: Curtis Gardner (@techgnarr) and Jalid Guerrero (@nobucks_js)Follow Austin: IG- https://www.instagram.com/dealerplateguy/TikTok- https://www.tiktok.com/@Dealerplateguy Youtube- https://www.youtube.com/@DealerPlateGuy/shortsLinkedin- https://www.linkedin.com/in/austin-conroy-05b4795a/

This episode features Wayne Bridges, Director of Technician Training at Toyota of Puyallup and one of the most respected voices in automotive technician development. With over fifty years in the industry and thirty years teaching, Wayne has helped shape hundreds of technicians through structured training, real mentorship, and a dealership culture focused on long term success.We break down the technician pipeline, ASE preparation, flat rate challenges, apprentice development, and why so many new technicians fail early in their careers. Wayne explains what dealerships get wrong about technician training and how the shops that invest in their people end up keeping them for decades. He also shares insight from building an in-house technician training program that has become a model for the industry.This episode is packed with practical advice for anyone in the automotive world. Whether you are an apprentice, a flat rate tech, a service advisor, or a manager trying to reduce turnover, Wayne’s lessons will change the way you see technician growth and shop culture.🔧 In this episode:• Understanding flat rate and why new techs struggle• How to train technicians from the ground up• The gap between ASE certification and real world shop skills• Why mentorship is essential for technician success• How in-house dealership training programs keep techs long term• Building efficiency, confidence, and professional habits• What every young technician must know to grow their careerIf you want to improve technician performance, reduce turnover, and build a stronger career in the automotive industry, this conversation is a must watch.WOTPod Patreon: patreon.com/cw/WOTPodCurtis' Website: stan.store/techgnarrJalid's Instagram: instagram.com/nobucks_jsConnect with Wayne: https://www.linkedin.com/in/wayne-bridges-auto

In this episode of WOTPod, we sit down with Chris Craig, content creator and Tech School Project Manager at RockEd, to talk about the real challenges and opportunities happening in automotive service today. Chris breaks down the truth about technician turnover, the massive shortage hitting the industry, and why shops lose their best talent in the first 6–12 months. We also talk about how RockEd is changing training with micro-learning, industry-recognized certifications, and real mentorship from creators and subject-matter experts across the country. Chris also shares powerful insights on:• The soft skills that determine technician success• Why advisors + techs must partner, not compete• How customer experience impacts flat rate and shop culture• The value technicians bring to safety, repairs, and the industry• Leadership gaps in dealerships and how to fix them• Why service professionals need to reinvent themselves and keep growingWhether you’re a technician, advisor, or leader, this episode is loaded with mindset, data, and career strategy for growing in the industry and leveling up as a professional.Want to Connect with Chris?YouTube- https://www.youtube.com/@chris_mf_craigTikTok- https://www.tiktok.com/@chris_mf_craigInstagram- https://www.instagram.com/chris_mf_craig/LinkedIn- https://www.linkedin.com/in/chris-topher-craig/

In this episode of WOTPod, we sit down with Marco Zwanenburg - Mercedes Master Tech turned Mentor to Technicians and Founding Father of the Fixed Ops RoundTable.We talk about what flat rate success really looks like. Not the excuses. Not the shop gossip. The mindset, discipline and financial awareness that keep you winning when the work is good and when the bays are empty.Marco breaks down the shift techs must make to control their careers:• Treat flat rate like a business, not a gamble• Build efficiency without cutting corners• Maintain productive habits during slow seasons so you don’t fall off• Stop letting the tool truck drain your future• Choose better role models and mentors intentionally• Stay focused on your goals, not the guy complaining in the corner• Turn every job — even warranty — into a skill and speed builder.If you’re tired of hearing “flat rate is broken,” Marco brings the counter-argument: flat rate rewards the tech who prepares, stays sharp and plays the long game.Connect with Marco on LinkedIn: https://www.linkedin.com/in/marco-j-zwanenburg-a132174a/🎙 Hosted by: Curtis (@TechGnarr) & Jalid (@NoBuck_JS)Watch more episodes:  @WOTPod  Follow us on Instagram: @techgnarr | @nobuck_js

WrenchWay’s Jay Goninen joins WOTPod to talk about the future of the technician career path, the Voice of the Technician survey, and what it will take to fix the industry. This is the conversation every tech, shop leader and educator needs to hear.In this episode of WOTPod, we sit down with Jay Goninen, founder of WrenchWay, to talk about his journey from turning wrenches to building one of the most influential platforms in the automotive industry. Jay shares how he entered the field, why life as a tech didn’t work out long-term, and how those early experiences shaped the mission behind WrenchWay.We discuss the importance of the Voice of the Technician Survey, the challenges facing the industry today, and how WrenchWay is creating mentorship opportunities, stronger career paths, and real support for new and veteran technicians. This episode is all about elevating the trade and giving technicians a true voice.Complete The Voice of the Technician Survey: https://cmjzn04.na1.hubspotlinks.com/Ctc/W1+113/cMJZN04/VVD1nD5MDV21W8C_hMp5nz7xHW76My975FKkJ4N4lQrK62_3wqW69sMD-6lZ3nmN81j2ls6mkC2W2jHYzZ36VKvmW18lw57219wFtVdfTqg2Db5QYW91cYnw97splZW41jFMw6-hHltW8cRwp15BTL0fW8J9_Cm828HjdW6DGkdw5QPJ4tW2BqjRW36JZSVW1Fq05R3D2KY5Vv8Gl41fCtZDW5GnZQT7L95KWVWHC-q2lQLqQVY-59n1bjQl8W19mz8b9b9QTNW5bVYKy5D4hsdW310CWV2y44kMW72ZmWy5qfy0vN8y1zWMg1VCXf1V5Qzs04Connect with Jay on LinkedIn: https://www.linkedin.com/in/jaygoninen/Hosted by: Curtis (@TechGnarr) & Jalid (@NoBuck_JS)Watch more episodes:  @WOTPod  Follow us on Instagram: @techgnarr | @nobuck_js

This episode is about what it really takes to build a successful career as a technician. Not just big paychecks, but discipline, smart decisions, and planning for the long game.Curtis and Jalid dive into the mindset and habits that separate techs who burn out from techs who build something that lasts.In this episode we get into:• Why success as a tech starts with how you manage your money• Tool trucks vs smart buying — Amazon, Harbor Freight, used tools, and patience• The danger of blowing your first big flat rate check on car parts and payments• How to prepare for slow weeks, comebacks, debt, and flat rate droughts• Organizing your toolbox, your workflow, and your headspace• Benefits no one pays attention to — 401Ks, OEM incentives, insurance, bonuses, paid training• What leadership actually looks like in the shop — and how Jalid builds up newer techs instead of just bossing them aroundThis one’s for techs who want more than a paycheck. The ones who want stability, growth, and a reason to keep showing up when things get hard.🎙 Hosted by: Curtis Gardner (@TechGnarr) & Jalid (@NoBuck_JS)Follow us on Instagram: @techgnarr | @nobuck_js💬 Drop a comment below and tell us about your development as a Successful Technician📅 Subscribe and join the movement to Raise the Standard for technicians.

In this episode of The Way of the Technician Podcast, we sit down with ShelbyWrenches, a technician who’s redefining what it means to push through barriers and chase a dream.Shelby shares her journey from working in the food industry to finally landing a spot at a Honda dealership and the uphill climb that came with being a woman in a male-dominated trade. From rejections and self-doubt to turning wrenches and creating content that inspires thousands, her story is all about perseverance, passion, and proving you belong in the shop.What we cover:⚙️ Shelby’s early path from Waiting Tables to Honda Technician🚗 How COVID shifted her career and opened doors in the automotive world📱 The move from TikTok to Instagram and how her content empowers other technicians💪 The real challenges women face in the industry and how she’s tackling them head-on🔥 Encouragement for every aspiring technician: take the leap, find your shop, and never give up🎙 Hosted by: Curtis Gardner (@TechGnarr) & Jalid (@NoBuck_JS)Guest: Shelby (@ShelbyWrenches) - On InstagramFollow us on Instagram: @techgnarr | @nobuck_js

Gary (EliteVoice) has lived just about every side of the service lane — technician, advisor, and now, creator. In this episode, we dive deep into his story: how he got his start changing oil and working his way up to service advisor, learning the ropes, building relationships, and finding his place in an industry that doesn’t always make it easy to stand out.He shares how a simple idea with a friend turned into one of the most recognizable fixed ops comedy pages online. When his co-founder stepped away, EliteVoice doubled down, creating his own brand, his own voice, and a platform that’s made technicians, advisors, and even managers laugh, think, and see themselves in every skit.But it’s not all comedy. This episode dives into the serious side of shop life. We talk about the communication gap between advisors and technicians, the challenges of bridging those two worlds, and the leadership lessons that come from understanding both sides. We discuss what management can do better, how ego gets in the way of teamwork, and why empathy is the most underrated skill in any service department.We also get personal, from family and motivation to his long-term goal of creating a business platform for advisor training. It’s about growth, ownership, and pushing the industry forward in a way that’s real, relatable, and just a little bit hilarious.Gary proves that you can make an impact without losing your humor, and that sometimes the best way to change the industry is to make it laugh first.🎙 Hosted by: Curtis Gardner (@TechGnarr) & Jalid (@NoBuck_JS)Guest: Gary (@EliteVoice_) - On all platformsFollow us on Instagram: @techgnarr | @nobuck_js

In this episode of The Way of the Technician Podcast, we sit down with Adrian (@HondaTech371) to unpack what it really means to grow in this industry, from the early days as a young tech to mentoring the next generation.We cover a ton of ground in this one, including:🔧 How Adrian got started as a technician and built the HondaTech371 brand📈 The importance of training, mentorship, and leadership in the shop💰 The evolution of the flat rate system and how California’s hybrid base pay model might set the new standard⚙️ The struggles every flat rate tech faces, from burnout to balance🏠 How the job impacts family, relationships, and home life🎯 Our goals, roadblocks, and the sacrifices it takes to grow as technicians and creatorsIf you’re a technician chasing growth, balance, and purpose, this episode is for you.🎙 Hosted by: Curtis Gardner (@TechGnarr) & Jalid (@NoBuck_JS)Guest: Adrian (@HondaTech371) - On all platformsFollow us on Instagram: @techgnarr | @nobuck_js

The Way of the Technician Ep 002 — Featuring Ted IngsIn this episode, we sit down with Ted Ings, Founder of the Fixed Ops Round Table (www.fixedopsroundtable.com) and the Center for Performance Improvement, a true force for positive change in the automotive industry.Ted opens up about his personal journey with leukemia, his mission to raise awareness through the Leukemia & Lymphoma Society, and how that fight has deepened his purpose to uplift others across Fixed Ops.We dive into:• How the Fixed Ops Round Table began and why it’s grown into one of the most respected movements in the industry• The impact of video inspections and how technicians are becoming the new face of trust in service• Why communication, transparency, and leadership are shaping the next generation of Fixed Ops professionals• How awareness and innovation go hand in hand in building stronger teams and healthier communitiesTed’s story is about more than business. It’s about purpose, resilience, and leading through service.

The automotive industry is facing its biggest shift since the Model T.In this episode of The Way of the Technician (‪@WOTPod‬) we dive into the realities and opportunities shaping the trade today. From a nationwide tech shortage to the rise of EVs, from supporting our families to growing lifelong careers, this conversation is built for anyone curious about the future of being an automotive technician.Topics We Cover🔧 The Labor Market Reality – What the technician shortage means for new and current techs (10 to 15 minutes)⚡ Electrification and Tech Evolution – How EVs are reshaping the landscape of automotive repair💡 The Human Side – Life changing benefits of the trade including helping family, friends, and even home projects🚀 Career Growth and Future Proofing – From lube tech to master tech to foreman and beyond