EPISODE · Apr 8, 2021
小さな本屋さんの集合体「ブックマンション」が届けるCXに注目④
from KARTE CX VOX
今週は、棚ごとに本の"売り主"が異なる、小さな本屋さんの集合体「ブックマンション」が届けるCXに注目してきました。みんなで店をシェアする「ブックマンション」運営する中西功さんは、この仕組みを使って、全国に本屋さんを増やそうと取り組んでいます。中西さんに詳しくお話を伺いました！
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小さな本屋さんの集合体「ブックマンション」が届けるCXに注目④
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