EPISODE · Apr 5, 2021
小さな本屋さんの集合体「ブックマンション」が届けるCXに注目②
from KARTE CX VOX
今週は、棚ごとに本の"売り主"が異なる、小さな本屋さんの集合体「ブックマンション」が届けるCXに注目していきます。 ブックマンションは、JR中央線、吉祥寺駅近くの書店。大手IT企業でEC＝電子商取引のコンサルタントをしていた、中西功さんが、2019年にオープンしました。 今朝はお店は本の販売だけでなく、コミュニケーションの場にもなっているそうです。ブックマンションが作り出すコミュニティについて代表の中西さんにお話をお聞きしました。
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小さな本屋さんの集合体「ブックマンション」が届けるCXに注目②
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