EPISODE · Sep 14, 2026 · 19 MIN
Your Feelings Are Costing Your Salon Money
from The Terra Harvell Show · host Terra Harvell
In this episode of The Terra Harvell Show™, Terra breaks down one of the most expensive habits salon owners have: letting emotion make business decisions.This episode unpacks:Why emotional leadership quietly costs salon owners moneyHow the need to be liked can weaken accountabilityWhy compensation, promotions, and firing decisions should be driven by standards, not guiltHow clear expectations and consistent leadership create stronger teamsThe shift from thinking like a stylist to leading like a CEOIf you’ve been avoiding a hard conversation, keeping someone because of history, or making decisions based on how they’ll make your team feel, this episode will challenge you to lead differently.Follow & Connect:Host: Terra Harvell | @theterraharvellshow | @theterraharvell | @stratasalonssystems
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Your Feelings Are Costing Your Salon Money
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