Your Gym Is Intimidating & the Customer Service Sucks

It can be hard to realise how scary it is for a newbie walking into your gym… It’s a second home for your OG’s. But for an outsider, it all kinds of intimidation. Even for me as a gym owner, gym goer and certified savage, approaching a new space always makes me a little nervous. Hospitality is at the heart of today’s chat. We talk about how vitally important it is that your staff make newbies welcome in your space. As well as the role the design of your gym and it’s appearance to the street plays in this equation. Learn more about the Jungle Alliance Follow Joey Follow Pauly