Your next CMO will come from marketing operations episode artwork

EPISODE · Sep 9, 2026 · 17 MIN

Your next CMO will come from marketing operations

from Conversations with MarTech · host MarTech.org

Is the traditional, purely creative CMO becoming extinct? In this episode of Conversations with MarTech, we sit down with Valeria Balaro, CMO at the AI-native technology consulting firm Star, to discuss the big shift redefining marketing leadership. Driven by the rise of AU, increasing revenue accountability, and the absolute demand for clear ROI, the CMO role is rapidly transitioning from a creative focus to a critical technology leadership position. Because marketing leaders can no longer delegate technical data and infrastructure decisions, the path to the top is changing. Valeria shares insights from recent research conducted with Forrester, revealing why a formalized martech background is becoming mandatory and why the next generation of CMOs will inevitably rise from marketing operations.In this episode, we discuss: The shift to technical leadership: Why modern CMOs must personally master technical workflows and data architecture to survive.The CMO-CIO "power duo”: Exploring the shared ownership of technology investments, and navigating the friction between marketing's desire for speed and IT's focus on governance, security, and risk.The reality of data integration: Why only 8% of organizations have achieved seamless data integration with agency platforms.Automating vs. safeguarding: How Star uses AI agents to build a "go-to-market brain" for process automation, while fiercely safeguarding authentic human insight and thought leadership.The biggest lie in marketing: Why viewing AI as just a campaign tool — rather than a fundamental structural shift to the entire marketing function — is a critical mistake. If you are a marketing professional looking to future-proof your career or a leader navigating the intersection of data, AI, and corporate strategy, this conversation is a must-watch. About our guestValeria Balaro is the CMO at Star, an AI-native technology consulting firm. Bringing a unique background in innovation and a highly technical mindset, she leads a team of 20 marketers across brand, demand generation, and content from London.Don't forget to like, subscribe, and hit the notification bell for more insights from season 4 of Conversations with MarTech!This podcast is produced by MarTech, a Third Door Media property.

Episode metadata supplied by the publisher feed · Published Sep 9, 2026

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Is the traditional, purely creative CMO becoming extinct? In this episode of Conversations with MarTech, we sit down with Valeria Balaro, CMO at the AI-native technology consulting firm Star, to discuss the big shift redefining marketing leadership. Driven by the rise of AU, increasing revenue accountability, and the absolute demand for clear ROI, the CMO role is rapidly transitioning from a creative focus to a critical technology leadership position. Because marketing leaders can no...

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Your next CMO will come from marketing operations

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