Supply Chain Transformation Isn’t Failing Because of Technology

Send me a messageWhat if the real reason transformation stalls isn’t the tech, but the fact that everyone is making decisions with a different rubric?And what happens when you start training AI on processes built 30 years ago?In this episode of the Resilient Supply Chain Podcast, I’m joined by Don Mahoney, Global Head of Products and Innovation at SNP Group. Don has had a ringside seat to some of the world’s largest enterprise transformations, and he brings a sharp perspective on what actually drives supply chain resilience, business agility, and better decision-making when the pressure is on.We get into why transformation is no longer a one-off event, but an ongoing capability, and why so many firms still get trapped between “lift-and-shift” modernisation that delivers weak ROI and greenfield ambitions that exceed what the business can absorb. You’ll hear how Don thinks about the sweet spot in the middle, why organisational change is often the real constraint, and why “your plan, my plan, our plan” matters far more than most people admit.You might be surprised to learn that 80-something percent of enterprise data sits outside ERP systems, much of it unstructured, which makes data quality, visibility, and trust far more strategic than they look on a slide. We also break down one of my favourite lines in the episode: the shift from running a transaction machine to building a decision machine. That’s where the real value is.🎙️ Listen now to hear how Don Mahoney and SNP Group are rethinking supply chain resilience, data, visibility, and transformation in an AI-driven world.Support the showPodcast supportersI'd like to sincerely thank this podcast's generous Subscribers:Alicia FaragKieran OgnevGary LynchAnd remember you too can become a Resilient Supply Chain+ subscriber  - it is really easy and hugely important as it will enable me to continue to create more excellent episodes like this one and give you access to bonus episodes of topical, timely supply chain resilience analysis.🎤 Looking for a keynote speaker on supply chain resilience, AI, and sustainability?I help leaders understand the forces reshaping global supply chains, from geopolitical disruption and climate risk to AI and real-time decision-making. Download my Speaker Pack: https://tinyurl.com/spkrpckFinallyIf you have any comments/suggestions or questions for the podcast - feel free to just send me a direct message on LinkedIn, or send me a message using this link.If you liked this show, please don't forget to rate and/or review it. It makes a big difference to help new people discover it. Thanks for listening.