ゼブラの「シャーボシリーズ」が届けるCXに注目③

ユーザーアンケートで判明した、実際の使われ方を受けた「進化」が施された新シリーズ「シャーボNu」が大ヒット！そのヒットの背景にある顧客満足度の高め方を探っていますが、こうした「進化」を遂げた「シャーボNu」に対し、ユーザーからどんな声が届いてるのでしょうか？「ゼブラ株式会社」鈴木由佳さんにお話を伺いました！

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This episode was published on October 21, 2021.

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