EPISODE · Oct 21, 2021
ゼブラの「シャーボ シリーズ」が届けるCXに注目③
from KARTE CX VOX
ユーザーアンケートで判明した、実際の使われ方を受けた「進化」が施された新シリーズ「シャーボNu」が大ヒット！そのヒットの背景にある顧客満足度の高め方を探っていますが、こうした「進化」を遂げた「シャーボNu」に対し、ユーザーからどんな声が届いてるのでしょうか？「ゼブラ株式会社」 鈴木由佳さんにお話を伺いました！
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