Zendesk: AI-Powered Employee Service: Leveraging AI to Transform HR Service Delivery

from Employee Engagement Examples of Excellence · host EngageEmployee.com

Recorded live at our recent Employee Engagement Summit, this inspiring session explores how artificial intelligence is reshaping the world of HR service delivery. Join Darren Parker and Ona Morris from Zendesk as they reveal how AI can streamline support, free up time for human connection, and drive deeper employee engagement. Discover practical insights, success stories, and fresh thinking on what it takes to deliver truly people-centred experiences in a digital workplace.

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This episode is 15 minutes long.

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This episode was published on October 28, 2025.

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