A Better Place to Be - AI and the Law

In this episode of "A Better Place to Be, AI and the Law," Ian Hull and Suzana Popovic-Montag discuss the growing adoption of AI in legal practices. They highlight insights from the STEP Barometer survey, which identifies document drafting and review, administrative processing, and research as the top areas where AI is most useful for professionals.  The discussion also touches on concerns about AI replacing human roles in law, emphasizing that AI cannot replace the critical human elements of judgment, legal knowledge, and client interaction.  Guest Doug Higgins, from cnsl.ai, provides a hands-on demonstration of AI usage in legal practice with CoCounsel AI Transcript Analysis and a review of prompt scripts developed. They discuss key AI blind spots identified in a 2026 Thomson Reuters report regarding AI implementation in law firms. The main blind spots discussed included treating AI as a project rather than a strategic shift, ignoring cultural change requirements, missing business case benefits beyond legal work, confusing risk management with avoidance, and not being transparent with clients about AI usage.

In this episode of "A Better Place to Be, AI and the Law," hosts Ian Hull and Suzana Popovic-Montag welcome Doug Higgins, Chief Innovation Officer at cnsl.ai, to discuss practical considerations when implementing AI tools in a legal practice. Doug shares his transition from practicing law to advising on AI innovation.  Doug explains how cnsl.ai helps law firms evaluate and implement AI tools effectively touching on the consultation process, efficiency gains, tool selection, cost management, and data confidentiality. The conversation also addresses on the challenges of technology adoption in law firms, the role of legal education in AI, and how AI is becoming a talent management consideration for firms.

In this third episode of "A Better Place to Be, AI and the Law," hosts Ian Hull and Susanna Popovic-Montag, of Hull & Hull LLP, discuss their firm's adoption and implementation of AI tools. They share first-hand experience and practical learning.  Ian and Suzana discuss the evolution of the tools they use from notetaking to client management and the integration of these tools with their knowledge management system.  Issues of confidentiality, security and law society compliance are addressed. A Better Place to Be: AI and the Law is brought to you by CNSL.ai.

In this the second episode of "A Better Place to Be: AI and the Law", co-hosts Ian Hull, LSM, and Suzana Popovic-Montag, of Hull & Hull LLP, discuss their firm's experience implementing AI tools and use of closed-system AI tools like Co-Counsel and Copilot, emphasizing the importance of maintaining client confidentiality. They outline their firm's approach to tracking AI usage, providing in-house training through Monday morning sessions with Council AI, and integrating AI tools into their day-to-day operations through platforms like Slack and Monday.com. They stressed that successful AI adoption requires leadership buy-in, hands-on training, and a gradual approach to implementation, while addressing common concerns about AI "hallucinations" by emphasizing the importance of lawyers reviewing and verifying AI-generated work. A Better Place to Be: AI and the Law is brought to you by CNSL.ai.

Welcome to the inaugural episode of our podcast "A Better Place to Be: AI and the Law" with hosts Ian Hull, LSM, and Suzana Popovic-Montag of Hull & Hull LLP, brought to you by CNSL.ai. In this episode Ian and Suzana introduced their new podcast and discussed the current landscape of AI adoption in Canadian law firms and shared their firm's experience implementing AI tools. If you have any questions or comments, please contact our office at [email protected]. Thank you!