PODCAST · business
AFSA Extra Credit Podcast
by American Financial Services Association
The AFSA Extra Credit Podcast is a quick take on the consumer credit industry from the professionals who work in it every day.
Episodes
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Modernizing Loan Payoffs: A Conversation with Lender Solutions at EPIC
In this episode of the AFSA Extra Credit Podcast, we welcome Tab Edmondson, Senior Director of Lender Solutions at Epic, a new business partner of AFSA. The discussion centers on modernizing loan payoffs and lien release processes, highlighting the challenges dealerships face with multiple…
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Rising Stars: How AFSA EF EDGE & Leadership Development Program Shape the Future of Finance
In this episode of the AFSA Extra Credit Podcast, host Dan Bucherer sits down with the elected presidents of the AFSA Education Foundation EDGE and Leadership Development Programs. Joining the conversation are Roman Roberts and Jasmine Carter from Republic Finance, along with Bobby McLendon from...
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Right-to-Cure and Repossessions: A Compliance Update with Covius
In this episode of the AFSA Extra Credit Podcast, AFSA SVP Danielle Arlowe is joined by Jennifer Keys and Matt Isaacson from Covius. The discussion centers on the complexities of vehicle recovery compliance, specifically focusing on proposed legislation in Massachusetts and Colorado and how these...
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Next-Gen Data/AI in Lending (2025 Annual Meeting Panel)
AFSA is tackling AI head on in a few short days at the 2026 Independents Conference & Expo – all of our sessions, committees and networking groups will revolve, even in a tangential way, around AI, how the consumer credit industry can get the most out of this emerging technology and what you need...
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Protecting Personal Data in the Age of AI w/ Ron Zayas of Ironwall by Incogni
How much of your personal information is available online—and who can access it? In this episode of the AFSA Extra Credit Podcast, Dan Bucherer sits down with Ron Zayas, CEO of Ironwall by Incogni, to discuss the growing risks tied to personal data exposure, cyber threats, and executive security....
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AI, Automation, and the Future of Lending with Andres Klaric
In this episode of the AFSA Extra Credit Podcast, host Dan Bucherer sits down with Andres Klaric, co-founder of Fuse, to explore how artificial intelligence is reshaping the future of lending, loan origination, and customer experience. Andres shares the story behind Fuse’s evolution—from a...
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AI in Financial Services w/ Sigmoid
Happy New Year! The AFSA Extra Credit Podcast is back with fresh perspectives, best practices and great conversations with consumer credit industry leaders In this episode of the AFSA Extra Credit Podcast, Dan Bucherer chats with Ravi Bajagur from Sigmoid to discuss the role of AI in the…
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What are Delays Costing Your Company? w/ DRN MVTRAC SCM
In this episode of the AFSA Extra Episode Podcast, Dan discusses delays and their costs with Adam Fader, Senior Manager, Business Development at MVTRAC and Sam Van Scoyoc, VP of Business Development for Secure Collateral Management (SCM), the combination of which forms AFSA Business Partner DRN...
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The Valid When Made Rule: A Decade After Madden
In this episode of the AFSA Extra Credit Podcast, Dan steps aside to let experts take care of a complex legal topic – the Valid When Made Rule. As the Madden v Midland Funding (2015) case turns 10, Steve Obermeier and Jeremy Broggi, Partners with Wiley Rein and Frank Borchert, former CLO/CAO/CRO...
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The Payments Lowdown w/ David Graves @ REPAY
In this episode of the AFSA Extra Credit Podcast, Dan chats with David Graves, VP of Sales with REPAY to get the lowdown on payments. They talk about where the industry stands, some interesting consumer preference trends, new security requirements and the role that AI is playing in the space. You...
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Waiting for Your Next Audit to Manage Risk? Too late...
In this episode of the AFSA Extra Credit Podcast, Dan chats with Brian Johnson, Vice President of Revenue Operations with DataScan on audits, how to manage risk and the importance of embracing real-time data. The upshot? If you're waiting for the next audit to manage risk, you're already behind....
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Action-ready Intelligence w/ Joe Farley & Damion English
In this episode of the AFSA Extra Credit Podcast, host Dan Bucherer chats with Joe Farley, Chief of Sales with DRN MVTRAC SCM & Damion English, Former Member of the Consumer Financial Protection Bureau. Damion and Joe share their expertise on the importance of up-to-the-second information and...
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F&I Sentinel's Stephen McDaniel on F&I Product Complexities
In this episode of the AFSA Extra Credit Podcast, host Dan Bucherer chats with Stephen McDaniel, CEO of F&I Sentinel, about a critical question: why do so many F&I product refund solutions fail? Stephen and Dan explore the complexities of the refund process and the real-world consequences for...
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Conversation w/ the 2025 AFSAEF EDGE& Leadership Program Presidents
In this episode of the AFSA Extra Credit Podcast, host Dan Bucherer chats with the Presidents of the AFSA Education Foundation EDGE and Leadership Development programs. Sandena Peterson, Chris Reyes and Alan Noel share their perspectives on the importance of both THE EDGE and Leadership…
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The Future of Dealer Commercial Lending: Transforming Challenges into Growth
In this episode of the AFSA Extra Credit Podcast, host Dan Bucherer chats with Brian Koprowski, CEO of DataScan, which works with finance companies on wholesale financing and inventory risk management across the entire loan lifecycle. See that title? Kind of right in the wheelhouse. Brian and Dan...
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The Future of the Direct-to-Consumer Model w/ Bryan Chance, Katie Johar & Eva Kellershof
It's been a minute, but the AFSA Extra Credit Podcast is back for 2025 with fresh takes, knowledgeable experts and crucial conversations on the consumer credit industry. In our first conversation of the year, Dan Bucherer chats with Bryan Chance and Katie Johar of Ernst & Young (EY) and Eva...
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The Payments Update w/ Steve Murphy, PayNearMe
In this episode of the AFSA Extra Credit Podcast, we're chatting with Steve Murphy, Director of Marketing with PayNearMe, who you may know as the sponsor of the puppies at AFSA conferences. Did you also know they do payments? Technology and the payments industry is moving so quickly that it's...
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Advances in Contracting w/ Dustin Wesner, VP Product Management, Odessa
In this episode of the AFSA Extra Credit Podcast, we're joined by Dustin Wesner, Vice President of Product Management with Odessa. With more than 25 years of auto experience, Dustin knows a thing or two about contracting and works closely with Odessa clients to joins us to share his best…
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AI - Boon or Bust? w/ David Ralstin, VP/CISO, Allied Solutions
In this episode of the AFSA Extra Credit Podcast, we're joined by David Ralstin, Vice President, Chief Information Security Officer for Allied Solutions. His role provides governance, accountability, and trusted advisory services for technology risk management and information security controls at...
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Industry Icon #9 | Suzi Straffon, Allied Solutions
The AFSA Extra Credit Podcast Industry Icon series continues, featuring outstanding female leaders in the consumer credit industry. This episode features Suzi Straffon, Director, Finance Company Markets with Allied Solutions Suzi has had a successful career because of her tenacity and importance...
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Industry Icon #8 | Rochelle McClanahan, Brundage Management/Sun Loan
The AFSA Extra Credit Podcast Industry Icon series continues, featuring outstanding female leaders in the consumer credit industry. This episode features Rochelle McClanahan, Chief Financial Officer/Compliance Officer with Brundage Management/Sun Loan. She chats with Danielle Fagre Arlowe, SVP of...
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Industry Icon #7 | Lisa Verdun, Point Perdictive
The AFSA Extra Credit Podcast Industry Icon series continues, featuring outstanding female leaders in the consumer credit industry. This episode features Lisa Verdun, Senior Fraud Consultant with Point Predictive. She chats with Danielle Fagre Arlowe, SVP of AFSA, on how she ended up in the...
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Industry Icon #6 | Ginger Herring, 1st Franklin Financial
The AFSA Extra Credit Podcast Industry Icon series continues, featuring outstanding female leaders in the consumer credit industry. This episode features Ginger Herring, President & CEO of 1st Franklin Financial. She chats with Danielle Fagre Arlowe, SVP of AFSA, on how she ended up in the...
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Industry Icon #5 | Darcy Locke, ACI Worldwide
AFSA is celebrating Women's History Month with a special Extra Credit Podcast series, Industry Icons, featuring outstanding female leaders in the consumer credit industry. This episode features Darcy Locke, Vice President, Head of Consumer Finance Sales with ACI Worldwide. She chats with Danielle...
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Industry Icon #4 | Mara McNeill, Toyota Financial Savings Bank
AFSA is celebrating Women's History Month with a special Extra Credit Podcast series, Industry Icons, featuring outstanding female leaders in the consumer credit industry. This episode features Mara McNeill, President & CEO of Toyota Financial Savings Bank. She chats with Danielle Fagre Arlowe…
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Industry Icon #3 | Marguerite Watanabe, Connections Insights
AFSA is celebrating Women's History Month with a special Extra Credit Podcast series, Industry Icons, featuring outstanding female leaders in the consumer credit industry. This episode features Marguerite Watanabe, President, Connections Insights. She chats with Danielle Fagre Arlowe, SVP of…
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Industry Icon #2 | Kristen Miller, Global Lending Services
AFSA is celebrating Women's History Month with a special Extra Credit Podcast series, Industry Icons, featuring outstanding female leaders in the consumer credit industry. This episode features Kristin Miller, SVP, General Counsel & Compliance Officer with Global Lending Services. She chats with...
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Industry Icon #1 | Tanya Sanders, Wells Fargo
AFSA is celebrating Women's History Month with a special Extra Credit Podcast series, Industry Icons, featuring outstanding female leaders in the consumer credit industry. Our first episode features Tanya Sanders, Head of Wells Fargo Auto. She chats with Danielle Fagre Arlowe, SVP of AFSA, on how...
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Ep. 55 | Alternative Data Download w/ Equifax
In this edition of the AFSA Extra Credit Podcast, we chat with Lena Bourgeois, SVP & General Manager of Automotive & Insurance with Equifax about alternative data. It's a term that gets thrown around a lot but Lena gives us the download on what it is, what it can do for your business and most...
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Ep. 54 | Changing Perspective on Auto Finance
In this edition of the AFSA Extra Credit Podcast, we chat with Robert Steenbergh, Founder & CEO of AutoPayPlus which offers consumers a flexible auto financing schedule that matches payments with paychecks. We have a broad conversation about Robert's journey, the benefits of changing the...
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Ep. 53 | Creating your company's value proposition
AFSA member companies are generally very good at marketing their own products and services. What about your company? Are you telling prospective hires and current employees why they should work with you? Terri Horn, Managing Director with People Strategies joins us again to share her findings and...
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Ep. 52 | Fair Lending Pt. 2 w/ CRA's Dr. Adam Gailey
This episode of the Extra Credit Podcast is Part Two of our conversation with, Philip Bohi, VP of Compliance Education and Dr. Adam Gailey, Principal in the Financial Economics Practice at Charles Rivers Associates, on getting your Fair Lending house in order. In the last episode, Dr. Gailey and...
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Ep. 51 | Fair Lending w/ CRA's Dr. Adam Gailey
In this episode of the podcast, Philip Bohi, VP of Compliance Education talks with Dr. Adam Gailey, Principal in the Financial Economics Practice at Charles Rivers Associates, on getting your Fair Lending house in order and looking carefully at questions surrounding things you can control like...
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Ep. 50 | Rick Hackett & Stephen McDaniel on F&I Compliance
In this episode of the AFSA Extra Credit Podcast, Dan chats with Stephen McDaniel, Co-founder & CEO with F&I Sentinel and Rick Hackett, Board Member with F&I Sentinel and former Assistant Director at the Consumer Financial Protection Bureau. We pick Stephen's brain on some of the strategies...
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Ep. 48 | The State of Vehicle Finance w/ Melinda Zabritski
In this edition of the AFSA Extra Credit Podcast, Dan chats with Melinda Zabritski, Senior Director for Experian's automotive financial services team. She swings by to give listeners a look into what we can glean from Experian's Q4 State of Automotive Finance report. She also looks at…
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Ep. 47 | Hudson Cook on FTC Safeguards Rule
In this edition of the AFSA Extra Credit Podcast, we tackle the soon-to-be-effective FTC Safeguards Rule. Dailey Wilson, Attorney with Hudson Cook joins us to give us the 35,000 foot view of the rule, some of the nitty gritty that companies will have to get into and who exactly is covered (hint,...
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Ep. 46 | Manatt Returns to Talk CFPB Registries
The experts from Manatt, Phelps & Phillips are back to discuss the Consumer Financial Protection Bureau's (CFPB) registries on terms and conditions and "bad actors." We dive deep on what each registry is, the motivation for their promulgation, the impact they could have on consumers who need…
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Ep. 45 | Affordability & Creditworthiness w/ Spencer Slade, PTS
Affordability and creditworthiness are two key factors - really the two key factors - that determine whether Americans can get access to the credit they need. Unfortunately, rate caps have made affordable credit, especially those who have a challenging credit report, far more difficult to get in...
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Ep. 44 | Olivia Moseley on the Power of The EDGE
In this episode of the AFSA Extra Credit Podcast Dan chats with Olivia Moseley, Distrct Manager with Heights Finance and the Year 1 President of AFSAEF's The EDGE program. Olivia shares how valuable the program was to her and highlights some of the key reasons she thinks all AFSA members should...
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Ep. 43 | Celia Winslow & Danielle Arlowe on the Auto Remarketing Podcast
AFSA SVPs Celia Winslow and Danielle Arlowe recently appeared on he Auto Remarketing Podcast with Nick Zulovich of Auto Finance News. Celia & Danielle discussed the latest developments on the federal and state level, respectively, in connection with actions by lawmakers and regulators. Special...
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Ep. 42 | Attracting Millennial + Gen Z Talent
In this episode of the AFSA Extra Credit Podcast Dan chats with Terri Horn, Managing Director of People Strategies, a boutique firm specializing in executive search, recruiting, and Human Resources consulting. We cover one of the hottest topics in financial services and the economy broadly right...
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Ep. 41 | Fraud Isn't What You Think
In this episode of the AFSA Extra Credit Podcast Dan chats with Justin Davis, VP of Product Delivery and Frank McKenna, Chief Strategist with Point Predictive about the uptick in fraud as we come out of the pandemic and the economy remains turbulent. They also talk about what kind of fraud we're...
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Ep. 40a | An Addendum on the 5th Circuit Decision w/ Manatt
Given the 5th Circuit's recent decision regarding the CFPB's funding, we thought it made sense to bring our experts from Manatt back to the pod give us an idea of what it all means. Bryan Schneider and Scott Pearson join us again to add on to our discussion on supervision and enforcement at the...
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Ep. 40 | Going Deep on CFPB Supervision & Enforcement w/ Manatt
The Consumer Financial Protection Bureau's supervisory and enforcement powers can be confusing and if your company is in the crosshairs, a bit unnerving. Luckily, we've got CFPB experts from Manatt, Phelps and Philips LLP, to help guide listeners through the experience. Bryan Schneider, Mehul…
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Ep. 39 | Talking VPPs w/ Tyler Gray
In this episode of the Extra Credit Podcast, Dan chats with Tyler Gray, Director of Sales with LCT on voluntary protection products. Lots of states, including most recently California, have instituted new voluntary protection product guidelines. Federal agencies are also looking at VPPs closely....
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Ep. 38 | The History of The Breakers
AFSA conferences take place in a lot of amazing resorts and hotels but nothing is quite as historic as The Breakers in Palm Beach, Florida where we'll be holding out 2022 Annual Meeting in a few short weeks. Dan Jenkins, Senior Manager of Sales at The Breakers joins the Extra Credit Podcast to…
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Episode 37 | The Importance of Neurodiversity
This edition of the AFSA Extra Credit Podcast is a bit of a teaser for our D&I session at the 2022 AFSA Annual Meeting where Anthony Pacilio, Vice President of Neurodiverse Solutions at CAI will talk about Neurodiversity. We wanted to prime the engine before we get to Palm Beach, so in this…
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Episode 36 | End-of-Summer Federal Affairs Update
In this episode of the AFSA Extra Credit Podcast, Dan speaks with Ann Harter and Michael Grimes from the Federal Government Affairs team on what's left for Congress to check off the to-do list before November's midterm elections. We also take a look at what to expect after election day. Don't...
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Philip & Dan Buy Cars | Episode 1: The Prep Work
We've got an special series of episodes for you here on the AFSA Extra Credit Podcast. Over the next three episodes or so, I'll be joined by my colleague Philip Bohi, AFSA's VP of Compliance Education to discuss our recent purchases of new vehicles. We thought, given our work with the vehicle...
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