PODCAST · technology
Appliance Retailer
by The Intermedia Group
We catch up regularly with the leading voices in Australia's appliance retail industry. From the latest in technology to the marketing initiatives that drive consumer interest, we keep you informed on all the latest from the people who know.
Episodes
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Industry sustainability insights from Winning Group
James Wells talks to Alice Keupper, Head of Sustainability at Winning Group. We explore sustainability initiatives from a retail perspective and how Winning is working to be a leader in the space while looking to share its insights and learnings with the wider industry.
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Inside the CoFoSS mission with Electrolux's Kurt Hegvold
We're back and we're talking to Kurt Hegvold, GM of Electrolux Australia and New Zealand. Kurt talks about what's new at Electrolux, offers frank insights into their SAP ERP transition, and talks about the value to the industry of the CoFoSS body and why getting sustainability right is crucial to…
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digiDirect GM shares business update
We speak to Haig Kayserian, general manager of digiDirect about the retailer’s expansion into broader consumer electronics categories beyond cameras and imaging products.He discusses the re-opening of digiDirect’s flagship Melbourne store including various upgrades and enhancements, as well as...
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Barbeques Galore CEO shares market insights
We speak to Angus McDonald, CEO of Barbeques Galore about the major trends in the BBQ market and recent shifts in consumer spending behaviour.He discusses how the business has adapted to changing market conditions by investing in enhanced order management capabilities and fulfilment, a new…
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Winning Group CMO explains growth strategy
In episode 25 of the Appliance Retailer Podcast, we speak to Sven Lindell, chief digital & marketing officer for Winning Group about the recent launch of online retail destination, Andoo and expansion into new categories including furniture and bedding. He discusses the recent acquisition of...
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ECOVACS discusses new flagship DEEBOT X1 OMNI
In episode 24 of the Appliance Retailer Podcast, we speak to Karen Powell, head of ECOVACS Australia and New Zealand about the home cleaning robotics category in Australia and how the brand is performing. She shares details about the new ECOVACS flagship robotic vacuum cleaner, the DEEBOT X1 OMNI...
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Schweigen shares details about new rangehood products
We speak to Anthony Fletcher, director of sales at Schweigen about how the company is responding to the increasing trend towards silent rangehoodsHe discusses the growing popularity of black appliances and in response, Schweigen has released a series of six undermount black rangehoods in 600mm,...
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LG marketing head discusses booming IT category
In episode 22 of the Appliance Retailer Podcast, we speak to Brad Reed, head of marketing for B2B business solutions at LG Electronics Australia about shifts in consumer behaviour within the IT category, including significant uptake in the premium monitor segment, and what it means for retailers....
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eBay director shares more details on local fulfilment program
In episode 21 of the Appliance Retailer Podcast, we speak to Hayat Horma, director of shipping at eBay Australia about eBay’s new local fulfilment program in partnership with global logistics experts, Orange Connex. She discusses the key benefits of the program including faster delivery, more...
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How GfK is shaping the future with data-centric decision-making
Takeaways: Dr. Morten Boyer elucidates GfK's evolution into a data-centric organization, emphasizing the significance of actionable insights. The podcast underscores the dramatic rise of online sales, which have surged by 32% globally in recent years. A notable trend towards premium products has...
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Spartan co-owner shares update on trade in SA
Takeaways: The trade environment in South Australia has shown resilience and growth post-2020, contributing positively to Spartan Electrical's business performance. Spartan Electrical successfully conducted a major sales event in October, which exceeded expectations and showcased strong consumer...
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Smeg MD reflects on 2021 highlights
Takeaways: Wayne Campbell commenced his role as Managing Director of Smeg Australia in February 2021, marking a significant personal milestone for him. Smeg Australia has expanded its workforce in 2021, enhancing key areas such as product sales and IT divisions. The company has prioritized…
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MyDeal CMO speaks about the brand’s journey
Takeaways: Over the past 18 months, there has been a significant shift towards online shopping, largely accelerated by the pandemic. MyDeal has experienced tremendous growth, with sales increasing nearly 200% during peak lockdown periods as consumers adapted to online purchasing. The recently...
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How Amazon Australia is preparing for the peak sales period
Takeaways: Craig Fuller discusses the significant operational changes Amazon Australia implemented in response to the pandemic. Amazon Australia has committed to hiring 1,000 seasonal workers to manage increased demand during the festive season. The upcoming Amazon Robotics Fulfilment Centre in...
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Bi-Rite CEO reflects on 2021
Takeaways: Over the past twelve months, Bi-Rite has experienced significant growth in membership, demonstrating resilience in a challenging market environment. The ongoing supply chain challenges, particularly affecting TVs and air-conditioning units, have necessitated agile responses from...
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Harvey Norman Commercial Victoria director shares her view of the market
Takeaways: Glenda Bailey articulates the significant challenges faced during the lockdowns, emphasizing the importance of maintaining staff support and customer relations. The Melbourne Quarantine Centre project represents a pivotal undertaking for Harvey Norman Commercial Victoria, reflecting...
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Rick Hart shares market insights from Western Australia
Takeaways: Rick Hart from Hart & Co reported that COVID-19 had a limited impact on trade in Western Australia, with only minor lockdowns affecting operations. The Hart & Co showroom features unique elements such as polished concrete floors and an impressive laundry lab that highlights their...
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Derek Haley discusses expanded role
Takeaways: Derek Haley has accumulated over 22 years of diverse experience at Electrolux, progressing through various roles. In his new position, he is tasked with establishing a project management office to enhance organizational focus. Electrolux aims to grow and become more relevant to…
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e&s MD discusses how the business is managing COVID
Takeaways: Rob Sinclair discusses how e&s has adapted its operations amidst the challenges posed by the pandemic, particularly during lockdowns. The importance of effective communication within the team was highlighted, leading to improved operational efficiency during the pandemic. Sinclair...
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How Leading Edge Group is supporting its members
Takeaways: Charlie Davey of Leading Edge Group emphasizes the importance of community support for independent retailers during the pandemic, highlighting the need for consistent communication and engagement. The increase in online shopping has significantly impacted regional retailers, with those...
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Moochies head of sales explains brand’s value proposition
Takeaways: Moochies was conceived to address the anxiety parents face regarding child safety, particularly for preteens. The company's core values emphasize providing peace of mind while ensuring children remain safe during vulnerable years. Moochies distinguishes itself through a strong value...
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Camberwell Electrics director reflects on responding to the challenges of COVID
Takeaways: Hans Vanderstadt emphasized the necessity of adaptability and agility in business operations during the tumultuous COVID-19 lockdowns, particularly in Melbourne. Camberwell Electrics undertook significant technological advancements prior to the pandemic, which facilitated a smoother...
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Retail Doctor shares his industry expertise
Takeaways: Brian Walker emphasizes that data has become the essential currency for the retail industry, driving strategic decisions and customer engagement. The shift towards mobile and social media commerce signifies a fundamental change in consumer behavior and interaction with brands. Future...
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Videopro CEO discusses latest trends and future predictions
Takeaways: Cameron Douglas reflects on his journey at Videopro, highlighting the evolution from his initial role to CEO. He emphasizes the increased significance of audiovisual technology as a necessity rather than a luxury in modern life. Cameron discusses the challenges facing the retail...
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Rawsons marketing manager reflects on retailer’s major milestone
Takeaways: Mick Bunt elaborates on Winning Services' strategic expansion into New Zealand, emphasizing its significance. The new distribution center in Victoria is equipped with advanced facilities, distinguishing it from other locations. Market trends indicate a growing consumer preference for...
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Winning Services GM explains expansion into New Zealand
Takeaways: Winning Services has expanded into New Zealand, establishing its first distribution center outside Australia, which is located in Auckland. The new distribution center in Victoria, Altona North, features advanced technology and state-of-the-art materials handling systems for improved...
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Fisher & Paykel COO shares his view on the market
Takeaways: The pandemic has significantly altered consumer purchasing behavior, leading to a surge in demand for premium appliances due to increased time spent at home. Consumers have shifted their focus towards upgrading their appliances, particularly in the laundry and refrigeration categories,...
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Magimix MD says retailers should educate not discount
Takeaways: The podcast emphasizes the significant surge in home cooking, a trend greatly accelerated by the pandemic, reflecting a consumers' preference for healthier, fresher food options. Waveena Chanalier discusses the importance of multifunctional appliances in modern kitchens, highlighting...
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The Z10: Jura's fully automatic coffee machine
We're joined by George Liakatos, managing director of Jura Australia, as he introduces the Jura Z10 fully automatic coffee machine to the Australian market. Takeaways: The Appliance Retailer Podcast aims to engage with industry leaders, sharing significant insights and trends across the appliance...
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ABOUT THIS SHOW
We catch up regularly with the leading voices in Australia's appliance retail industry. From the latest in technology to the marketing initiatives that drive consumer interest, we keep you informed on all the latest from the people who know.
HOSTED BY
The Intermedia Group
CATEGORIES
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