Better Understanding with Susan MacKenty Brady

In this timely episode of the Better Understanding Podcast, host Susan MacKenty Brady sits down with globally recognized leadership expert and bestselling author Dr. Margie Warrell for a powerful conversation about courage, presence, and what leadership requires in today’s uncertain world. Drawing from her bestselling book The Courage Gap, Margie shares why courageous leadership is not about eliminating fear, but about learning to lead through it with greater intention, emotional awareness, and authenticity. Together, Susan and Margie explore how fear quietly shapes workplace cultures through avoided conversations, softened feedback, hesitation, and self-protective behaviors that limit trust, connection, and growth. The conversation offers practical insights for leaders navigating pressure, complexity, and change, including how to challenge limiting narratives, regulate your internal state, speak up with greater confidence, and lead from your values rather than your fears. At the heart of the episode is a reminder that leadership is deeply human. As Margie shares, “The world doesn’t need your perfection. It needs your presence. It needs your courage.” This episode is for any leader who wants to lead with greater courage, clarity, connection, and impact in the moments that matter most.

In this episode of the Better Understanding Podcast, Susan MacKenty Brady sits down with leadership strategist and author Andrés Tapia to challenge leaders to rethink how they lead in a rapidly changing world. His core idea: inclusive leadership drives performance. When people feel seen, valued, and challenged, they contribute more and unlock discretionary effort that fuels stronger individual, team, and organizational results. Andrés encourages leaders to treat talent as a generative asset, not a fixed resource, and to focus less on control and more on creating environments where people can thrive—especially during times of disruption. He also introduces his “Character GPS,” a framework of seven traits—authenticity, purpose, courage, resilience, kindness, humility, and gratitude—that help leaders stay grounded, navigate uncertainty, and lead with humanity.

Difference is everywhere in today’s workplace - competing priorities, different interpretations of data, generational expectations, risk tolerance, speed versus caution. The real leadership challenge isn’t understanding differences. It’s leading through it. In this episode of The Better Understanding Podcast, Susan MacKenty Brady sits down with her All the Difference co-authors, Stuart Kliman and Lieutenant General (Ret.) Leslie C. Smith, to explore why leaders struggle to turn difference into value - and what happens when they don’t. Drawing on decades of experience across business, negotiation, government, and the military, Stu, Les, and Susan unpack how leadership landmines show up in everyday moments and why silence, false alignment, and missed perspectives quietly drain performance. Together, they explore: Why modern leadership is defined by competing perspectives, not just competing priorities What the “landmines of managing difference” look like in real leadership moments Why silence in meetings is often the most expensive signal leaders ignore How strong leaders unintentionally shut down the perspectives they need most The six Target Actions that help leaders convert difference into trust, alignment, and performance Because difference doesn’t create value on its own. Leadership does.

Women’s sports are no longer a niche story — they’re a masterclass in leadership, resilience, and authentic growth. In this episode, Susan MacKenty Brady welcomes Simmons Professor of Practice Justine Pouravelis and former NHL executive Bryant McBride to explore what leaders in every industry can learn from the explosive rise of women’s sports — from the structural impact of Title IX to the visibility revolution fueled by social media, to the WNBA’s bold embrace of authenticity and community. This conversation goes beyond metrics and KPIs. It’s about humility. Humanity. The long game. And the magic that happens when a collective truly has each other’s backs. Together, they unpack: Why sports are one of the most powerful real-time leadership laboratories The difference between good teams and great teams — and the role of selfless accountability How trust breaks down (and how to rebuild it) Why resilience — the ability to get back up — matters more than talent What businesses can learn from the WNBA’s deep connection to its fanbase Why joy may be the most underrated leadership advantage of all If you’ve ever asked how to build teams that last, create cultures of trust, or lead with both performance and purpose — this episode is your playbook.

Leadership that transforms organizations and communities is both visionary and deeply human — and Sandi Fenwick exemplifies it. As the first female CEO of Boston Children’s Hospital, Sandi led a $2.8B global healthcare and research enterprise through growth, innovation, and unprecedented challenges, including the pandemic. In this episode of Better Understanding, Sandi shares the lessons that guided her journey: the power of preparation, courage, and character; how to cultivate teams that thrive; and the importance of leading from your best self. She reflects on building cultures of dignity and connection, investing in relationships that matter, and navigating high-stakes decisions with clarity and care. Listeners will come away inspired to: Lead with passion, courage, and morality in complex organizations Create environments where teams feel valued, empowered, and connected Approach leadership as a journey of significance, balancing impact with personal growth. Sandi’s story is a masterclass in purposeful leadership, showing how intentional, human-centered decision-making elevates both people and performance.

In this episode of The Better Understanding, leadership expert Juliet Funt shares a simple but powerful idea: doing less can help you achieve more. Today’s leaders are ambitious and hardworking, but constant busyness can drain energy, creativity, and focus. Juliet explains why the “always-on” mindset - made even more intense by AI and nonstop communication - keeps many leaders stuck in reactive mode. She offers practical ways to reclaim your time and headspace, including: Building white space wedges—small pauses between meetings to reflect, process, and plan. Cutting out tasks, meetings, and obligations that aren’t adding value. Simple strategies for managing email, meetings, and endless to-dos. Tips for leaders at every stage—from those just starting out to senior executives under heavy pressure. Juliet shows how giving yourself even a few minutes of margin each day can boost clarity, creativity, and influence. This episode is packed with actionable insights for any leader who wants to work smarter, not just harder.

In this episode of the Better Understanding Podcast, host Susan MacKenty Brady sits down with Kim Davis, Senior Executive Vice President of the National Hockey League and the 2026 Helen G. Drinan Visionary Leader Award recipient. Kim reflects on a career shaped by disruption—from navigating mergers early in financial services to leading large-scale cultural change in professional sports. She shares how learning to operate amid ambiguity prepared her to balance results and humanity, accountability and connection. Throughout the conversation, Kim offers practical leadership wisdom, including her “Three P’s” framework—Preparation, Passion, and Purpose, her distinction between mentors and sponsors, and her conviction that inclusion is not charitable—it is a growth strategy. She speaks candidly about patience, resilience, and protecting personal energy, as well as what it means to lead authentically as a woman of color in traditionally homogeneous executive spaces. This episode is a masterclass in values-based leadership—illustrating how trust is built through vulnerability, how influence compounds over time, and why connection is not a soft skill, but a core leadership capability tied directly to performance.

Too often, men want to support women in the workplace—but don’t know how. In this episode, Brad Johnson and David Smith break down the myths, fears, and missed opportunities that hold men back from being effective allies. They share data-driven insights and real stories about what women say makes the difference, and how mentorship and sponsorship can open doors that change careers—and cultures.3 Takeaways You’ll Learn:Why allyship isn’t just good for women—it makes organizations stronger.How to move past fear and hesitation to take meaningful action.Simple, powerful practices of listening, humility, and courage that all leaders can adopt.This conversation is a call to action for leaders everywhere: to listen with humility, lead with courage, and actively create workplaces where women can thrive.

As the 19th Chief Master Sergeant of the U.S. Air Force, JoAnne Bass made history as the first woman and the first person of Asian American descent to serve as the highest-ranking noncommissioned officer in any U.S. military branch. In this powerful conversation, she shares the lessons that helped her rise to the top — from embracing every season as preparation for the next, to leading with humility and character, to building teams that thrive on trust and accountability.You’ll walk away inspired to:Lead from your best self by aligning strengths with purposeInvest in mentorship and strategic relationships that expand your impactRecognize the power of mindset in navigating change and career transitionsRemember that true legacy is about how you make people feelWhether you’re charting your next leadership move or simply looking for the motivation to keep going, JoAnne’s story offers both wisdom and encouragement for every modern leader.

In this candid conversation, Susan MacKenty Brady sits down with Mark Servodidio—CEO, cofounder of PGP Solutions, and former global CHRO and Fortune 300 President—to explore how real transformation happens when leaders double down on people. From building community through teams to creating cultures of trust and accountability, Mark shares powerful lessons from his leadership journey—where humility meets high performance and purpose drives results.

What does it really take to lead with impact in a world full of change? In this episode, Tamla Oates-Forney—change-maker, people-centered executive, and advocate for inclusive leadership—joins Susan MacKenty Brady for a candid conversation about leading from your Best Self, even in uncertain times. Tamla shares how a personal health scare transformed her outlook, deepening her commitment to joy, purpose, and people. She opens up about how leaders can rediscover themselves, show up more authentically, and build workplaces rooted in empathy, trust, and belonging.

In this episode of the Better Understanding podcast, change maker Lori Spicer Robertson invites us to live in our vision, not our circumstances. She shares how returning to your Best Self—especially during times of uncertainty—is a daily practice rooted in calmness, curiosity, and joy. From redefining emotional expression in leadership to building intentional work tribes and setting personal boundaries, Lori offers practical wisdom on how to lead with authenticity, create inclusive environments, and source joy even in the toughest moments.

Dr. Astrid Sheil, Dean of the Simmons University School of Business and former Fortune 500 executive, shares how leading from your Best Self means embracing humility, learning from mistakes, and building trust. In this short episode, she reflects on personal growth, leadership challenges, and what it takes to inspire others while staying grounded in your values.

In this episode of the Better Understanding podcast, Susan MacKenty Brady interviews Pete Church, a driving force behind the culture at Point32Health. Their conversation dives deep into what it means to lead inclusively and authentically in today’s workforce—especially in a complex, ever-evolving healthcare landscape. Pete shares powerful reflections from his own leadership journey, drawing from 30 years of experience creating work cultures where employees feel seen, valued, and heard. From supporting caregivers to navigating burn out, Pete reminds us that thriving teams are built through intention, empathy, and a shared sense of purpose.

Susan MacKenty Brady welcomes Dr. Astrid Sheil, Dean of the School of Management at Simmons University. A former Fortune 500 executive and government affairs specialist, Dean Sheil has expertise in corporate communication, corporate social responsibility, strategic planning, board development, fundraising, crisis communication, and negotiation and bargaining. Astrid discusses the importance of leading from your "best self," drawing on her experiences of both wins and setbacks. She emphasizes the value of humility and trust in leadership while encouraging others to own their mistakes and learn from them. Astrid offers practical insights on fostering a collaborative, value-driven environment, especially in academic settings. Tune in for wisdom on leadership, personal growth, and how to ignite passion in those you lead.

Sophia Kianni, founder of Climate Cardinals and the youngest UN advisor in U.S. history, shares her journey in climate activism, offering insights into her work and leadership approach. She discusses Climate Cardinals, which focuses on making climate education accessible across languages, highlighting challenges while sharing success stories. Throughout the conversation, Sophia provides actionable insights and inspiration for young people passionate about climate activism and leadership.

We were born for this. In this episode, Dr. Nadya Zhexembayeva, "The Reinvention Guru," shows us why reinvention is the key to thriving in today’s constantly changing world. She explains that by adopting an adaptation mindset, tools, and skills, we can navigate both big and small disruptions in our daily lives. Nadya challenges us to quiet our minds, stay flexible, and identify adaptations to excel in every area of life by focusing on what energizes us and our teams, and celebrating every win as a way to lead more effectively in volatile times.

In S3, Ep. 2, innovator and social entrepreneur Jessica O. Matthews, the self proclaimed "love child" of Bill Nye the Science Guy and Beyoncé, explores the power of innovation as a lifestyle, emphasizing how embracing creativity and a growth mindset can lead to personal and professional transformation. She shares stories from her journey, including challenges faced while developing innovative solutions and lessons learned from overcoming obstacles. Through candid discussions on topics like imposter syndrome, leading through uncertainty, and the importance of radical transparency, Jessica encourages listeners to take bold action, believe in their abilities, and create lasting impact by continuously innovating in all aspects of life.

Our featured guest, Lindsey Otradovec, is an esteemed leader making a significant impact at Intuitive, a leading robotic surgery and biotechnology company. As the Regional Vice President of Sales, she leads a $3 billion business with a diverse team of over 500 employees. In this episode, Lindsey opens up about her journey of courageous leadership, sharing how she has led authentically during one of the most challenging times in her career and personal life. She reflects on leading by example from a place of humanity, embracing vulnerability, and the importance of celebrating both wins and our shared human experiences. In this episode, Lindsey opens up about her journey of courageous leadership, sharing how she has led authentically during one of the most challenging times in her career and personal life. She reflects on leading by example from a place of humanity, embracing vulnerability, and the importance of celebrating both wins and our shared human experiences.

In the final episode of season two of the Better Understanding podcast, Tiffany Dufu, founder and CEO of The Cru and the author of the best-selling Drop the Ball, joins host Susan MacKenty Brady for a compelling conversation about what employers need to do to retain women in their organization and make them feel valued, how to boldly inspire a vision, and what it means to thrive. Don't miss Tiffany's epiphanies!

In the 11th episode of season two of the Better Understanding podcast, Sally Helgesen, a renowned expert on women’s leadership, shares insights on how the landscape for women leaders has changed since the 1990 publication of her seminal book, The Female Advantage: Women’s Ways of Leadership. She and host Susan MacKenty Brady discuss leadership challenges in new normal of the peri-pandemic world and how leaders need to be curious and imaginative as they work to build inclusive relationships, teams, and workplaces and navigate the intricacies of language.Sally is the author of the internationally best-selling How Women Rise: Break the 12 Habits Holding You Back from Your Next Raise, Promotion, or Job and her recent follow up, Rising Together: How We Can Bridge Divides and Create a More Inclusive Workplace.

Dr. Richard Safeer, Chief Medical Director, Employee Health and Well-being, at Johns Hopkins Medicine, and the author of A Cure for the Common Company: A Well-Being Prescription for a Healthier, Happier, and More Resilient Workforce, shares his six building blocks that help leaders create a well-being culture in their organization.

Amy Purdy is a 3-time Paralympic medalist and trailblazer in Paralympic Snowboarding, a New York Times best-selling author, and the host of a critically-acclaimed podcast about resilience called “Bouncing Forward.” She and host Susan MacKenty Brady discuss her remarkable journey, grit, and courage that has propelled her to success in every aspect of her multifaceted career.

Masih Alinejad, the Iranian-born activist, journalist, and author, shares her extraordinary story of advocating for women’s rights, freedom, and political change in Iran—at great personal risk.

In the seventh episode of season two of the Better Understanding podcast, Dorie Clark, Wall Street Journal best-selling author and expert at self-reinvention, and host Susan MacKenty Brady discuss how thriving in leadership shifted during the pandemic — and in the post-pandemic world. Dorie encourages listeners to flex their muscles of reinvention to remain fresh and innovative and avoid stagnation.

Whitney Johnson shares how she made the leap from surviving in leadership to thriving — with resilience and support. She also brilliantly explains how the S Curve of learning allows people to continually experience personal growth. Learning, she says, is the "oxygen of human growth," and if "you're not learning, you're dying." Listen and learn!

In the fifth episode of season two of the Better Understanding podcast, guest Natalie Martinez, CEO of Strong Women, Strong Girls, a non-profit organization that champions the next generation of female leaders through innovative, multi-generational mentoring programs, shares how she defines courage, the strategies she draws on to thrive in leadership, and the importance of helping girls to build confidence from a young age and encouraging them to lean into their greatness.

In the fourth episode of season two of the Better Understanding podcast, guest Lt. Gen. Leslie Smith, the 66th Inspector General of the U.S. Army, explains why it's critical for leaders to build trust within their team. Trust, he says, is the bedrock of any organization and is key to success. How to build that trust? Lt. Gen. Smith emphasizes that embracing one's authenticity, listening, and investing in people cultivates an environment where people are comfortable taking risks and sharing new ideas.

In the third episode of season two of the Better Understanding podcast, guest Molly Fletcher, renowned speaker, author, and former sports agent, reflects on how she built her muscles of courage from a young age and shares with host Susan MacKenty Brady tips on how to manage demands placed on us to avoid burnout.

In the second episode of season two of the Better Understanding podcast, host Susan MacKenty Brady and Carla Harris, Senior Client Advisor at Morgan Stanley, discuss Carla’s new book, Lead to Win: How to Be a Powerful, Impactful, Influential Leader in any Environment, and her “pearls” of intentional leadership—qualities, including authenticity and inclusivity, that leaders must cultivate to maximize their impact.

In the first episode of season 2 of the Better Understanding podcast, Arrive and Thrive authors Lynn Perry Wooten and Janet Foutty reunite with Susan MacKenty Brady to discuss how their best-selling book and its 7 Impactful Practices have emerged as a timeless framework for women leaders on their leadership journey.

In the 11th episode of the Better Understanding podcast, I get to talk to retired Brigadier General Tom Kolditz. Tom is the Founding Director of the Doerr Institute for New Leaders at Rice University and one of the top leadership experts in the world.

In the 10th episode of the Better Understanding podcast, I get to talk with DEI legend Dani Monroe. Dani serves as a trusted advisor and thought leader to chief diversity officers and senior executives, including leaders at MetLife, Novartis, Pfizer, and even the CIA. Dani believes in and encourages taking risks because only by taking action can we move forward.

In the 9th episode of the Better Understanding podcast, I'll introduce you to Sonya Jacobs. Sonya is the Chief Organizational Learning Officer for the University of Michigan and the Senior Director for Faculty and Leadership Development at Michigan Medicine. She is also Special Advisor to the President of the University on culture. She believes that leading inclusively means building relationships with people you don't know. And that starts with listening to and understanding their unique stories.

In this episode of the Better Understanding podcast, I'll introduce you to Stuart Kliman, a Partner at Building Industry Partners, which is a leading private equity investment firm. Stuart talks about inclusion as both an objectively good end and also as a necessary means to better business results. He believes industries will lose if they can't attract and retain a diverse workforce that can help them better serve an ever more diverse customer set.Download episode transcript

In this episode of the Better Understanding podcast, Liberty Mutual Executive Vice President of Global Diversity, Equity and Inclusion Dawn Frazier-Bohnert acknowledges that as adults we’re often rewarded for what we know versus our willingness to be open to learning. She shares that being open to learning and growing unlocks new ideas and possibilities.

In this episode of the Better Understanding Podcast, Deloitte’s Vice Chair of External DEI, and member of Deloitte’s Management Committee Terri Cooper asks listeners to take inventory of the people in our inner circles and to reflect on how we can embrace more diversity within our personal and professional inner circles.

In this episode of the Better Understanding Podcast, Chief Human Resources Officer and Organizational Change and Culture practice lead for Hudson-Lake Kim Cerda asks listeners to be willing to hold up the mirror. This, at the end of the day, is what it takes to lead inclusively.

In this episode of the Better Understanding Podcast, Simmons University President Lynn Perry Wooten shares how the power of stories and agility might just be the secret sauce to leading inclusively.

In this episode of the Better Understanding Podcast, Moet Hennessy‘s Head of Diversity, Equity and Inclusion & Regional Director of Human Resources Asia Greg Morley suggests it’s ok to get it wrong – and – curious conversations are essential to developing a culture of inclusion.

In this episode of the Better Understanding Podcast, Dell Technologies Vice President of Diversity & Inclusion Asha George shares her passion about changing hearts & minds at scale and how getting comfortable being uncomfortable might just lead to a better place for all.Download Episode Transcript

In this episode of the Better Understanding Podcast, March of Dimes Chief People Officer and Chief Diversity Officer Darlene Slaughter shares the “place” we need to come from to create learning and ultimately shared understanding. Download Episode Transcript

TAKING THE MYSTERY OUT OF INCLUSIVE LEADERSHIP It all begins with understanding ourselves and understanding others. This weekly podcast, hosted by Susan MacKenty Brady, is an invitation—a gentle and open-hearted extended hand—to increase our ability to work and live more effectively. Together we’ll explore how to embrace all dimensions of difference and foster inclusion. We’ll talk about the hard part of leading inclusively in our homes, our communities in our workplaces, and in our lives. At the core, leading inclusively starts with a desire to understand. Each episode is designed to spark something that leaves you wanting to know more. We will feature guests from all sectors and industries, thought leaders, academics, diversity & inclusion experts, executive champions for change—talking about what better understanding and leading inclusively means to them, why this is so critical at work, and learn how to practice living with more understanding.