PODCAST · business
Brain Chatter
by Derek Conrad Brown
In Brain Chatter, we interview organizational leaders in diverse industries and roles at the intersection of Leadership, Workplace Culture, Profit, and Sustainability. Each offers insights into how they effectively lead themselves, their teams, and their organizations through all the ‘daily noise.’ What works and what doesn’t? What are key questions to ask? What leadership skills are most vital? What are the most valuable lessons they’ve learned? Brain Chatter is a production of Ken Chapman and Associates, Inc. www.LeadersCode.com For episode notes visit www.BrainChatterPodcast.com
Episodes
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Trust In Two Languages: Leading A Multilingual Workforce
What is the connection between being able to communicate with someone and being able to build and maintain trust with that person? How do you overcome or mitigate the challenges related to trust, best effort, safety, and more in a multi-lingual workplace? In this 17-minute episode, Saúl Rodriguez...
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Engage & Retain: What Can You Do?
How can our organization retain our most valuable team members? The costs of turnover are startling and the benefits of key person retention are exponential. In this 23-minute episode, Ryan McShane explores what you or I can do to retain our best team members, through meaningful and practical...
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How To Get Promoted At Work
Getting promoted at work is not always straightforward. In this 28-minute episode, Alisa Patel, a VP of HR, talks candidly about what you need to do in order to be promotable, to learn about opportunities inside your company, and to effectively communicate your interest in the right way to the...
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Effective Workplace Feedback
The Effective Workplace Feedback episode of Brain Chatter explores the role of effective feedback in building strong workplace cultures and improving leadership. Organizational psychologist Dr. Ken Chapman, founder of Ken Chapman & Associates, Inc. and author of The Leader’s Code discusses why...
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Building Trust Across Generations in Your Workplace
Having challenges and lack of understanding or lack trust between different generations inside your company? This 22-minute episode explores why that may be and what can be done to close the potential gap of trust. Organizational development and HR expert Ryan McShane offers practical insights…
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Day #1 as a Supervisor: Avoiding Common Tripping Hazards
What advice do most people wish someone would have offered when they were first promoted to supervisor? What are common missteps and mistakes newly promoted supervisors often make that are avoidable? What are strategies for navigating a promotion when your peers, yesterday, are your direct…
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Onboarding + Career Pathing in Healthy Workplace Cultures
What impacts do effective onboarding and career pathing have on the health of a company culture? And what does such onboarding and career pathing look like? Patrick Frazier, Director of Organizational Development at ME Global (Tempe, Arizona) discusses the culture inside their foundries in…
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A Playbook for Success: Tim Duncan
KC&A's David Stanfield explores the life and career of one of the NBA all-time greats, Tim Duncan (San Antonio Spurs). The focus in this episode is on the 'walking the talk' examples Tim Duncan provided throughout his basketball career, by focusing on wins for the whole team and other teammates,...
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A Bull in the China Shop & Emotional Intelligence
Whitney Tate and Delcia Petersen explore the practical side of Emotional Intelligence as it is most often encountered in the workplace. What is the cost of being 'A Bull in the China Shop' as it relates to EIQ? How do we each avoid being that bull in the china shop in our own workplace…
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Stuckeys: A Story of Grit and Brand Revival
Stephanie Stuckey recently released her book "UnStuck: Rebirth of An American Icon". In this interview she discusses reviving and rebuilding one of the most iconic American roadside brands, "Stuckeys." This 25 minute episode explores grit and how it can be contagious in organizational leadership....
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Generative AI & Workplace Culture: The Right Choices Provide an Edge
Michael Mendola is leading the effort at a 75,000+ employee consulting firm to implement Generative AI strategies for the benefit of their employees and clients. In this episode, Michael shares his insights on the impact Generative Artificial Intelligence is having and will continue to have on...
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An AI Literacy Primer for Organizational Leaders
Randy Sparkman delves into what an organizational leader needs to know about Artificial Intelligence (AI) right away. Randy is the author of LANGUAGE AI: A Guide for Humans. It is an "amplifier of opportunity," as Randy puts it and he makes the case for why a leader needs competence on this...
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Digital Transformation & How Success Hinges on Organizational Culture
Tom McNany walks us through the role of organizational culture in adoption outcome (success or failure) of new technologies that transform an organization. Rolling out a new technology that changes how business is done is stressful and difficult for all involved. Whether it is an ERP system,...
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How To Find, Hire, Develop, and Empower Proactive Problem Solvers
Nisha Patel explores what it takes to populate an organization with problem solvers and how to be one. Problems at work are most often negatively associated with stress. Repeatedly, however, problems prove to be gates of opportunities for career catapults, entrepreneurial ventures, and other...
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Critical Mistakes to Avoid if You Serve on a Board of Directors (For-Profit or Nonprofit)
Many company leaders are asked to serve on boards of directors, whether with nonprofits or for-profits of various sizes. There are many questions and issues to consider before saying yes and after saying yes. It is always an honor to be elected to boards, and it allows someone to have…
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The Agent of Your Own Life
The Agent of Your Own Life episode contrasts the long-reaching negative impacts of perennial victimhood mentality, with the never-ending positive impact of being an individual who is 'the agent of their own life.' As agentic, this individual recognizes that they can take actions and make…
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Are Students Prepared for the Workforce? Insights from a School Principal
How are current high school students being prepared for the US workforce at a time when employers are desperate for qualified workers? What are the students' pathways and options? Are schools getting the input from local industry about what those companies need most in foundational skills as well...
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Practical Strategies for a Disability-Friendly Workplace
At the same time as historic unemployment, there has never been a greater number of well-qualified disabled people who want to work. These prospective employees are sitting on the sidelines. John D. Kemp, CEO of the Lakeshore Foundation and author of a new book entitled “Disability Friendly, How…
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Sustainability & Pivoting Required to Last 100 Years as an Organization
What does it take to last 100 years? Nancy Meadows, CEO of BridgeWays, shares her insights on how and why her organization has lasted almost a century. She discusses necessary organizational pivots of mission, programs, branding, and more that BridgeWays has made over the decades. So, how do you...
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Do Company Wellness Programs Work and Do We Need One?
How does absenteeism and presentism impact a company's effectiveness and sustainability? Does my company need a wellness program? What are the goals of company wellness programs? How do corporate wellness programs work? How do you create a workplace wellness program? What are the organizational...
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Safety Beyond The Numbers
Tony Orlowski provides an overview of the new book on workplace safety, Safety Beyond The Numbers, co-authored by he and Dr. Ken Chapman. The two of them wrote the book based on their 80+ years of leading change in workplaces in the US, Canada, and in locations across the globe. What can be...
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Mentorship: How to Find One & How to Be One
Shannon Allen walks through how mentorship works, sharing her experiences of both having mentors and serving as a mentor herself. What makes successful mentorships mutually beneficial to both participants? Who should seek out mentorships? What are the expectations of mentors and mentees? Should...
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Recipe for a Company Growth Culture: The Taziki’s and Greek Street Story
Keith Richards explores the importance of a strong company culture and purpose in building a strong restaurant and franchise business with unusually high team member retention. He and his wife Amy founded fresh-casual restaurant Taziki's in 1998, which now has 90 locations in 15 US states. More...
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Balance & Planning in Leadership and Life
Tommie Goggans III, husband, father of eight, president of The Goggans Group, Financial Advisor, active community volunteer, and dedicated physical fitness devotee, delves into the ever-challenging topic of "Balance & Planning in Leadership and Life." On a day-to-day basis, Tommie helps his…
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Chapter 4, Trust / from The Leader's Code
In this episode of Brain Chatter, Derek reads Chapter 4 (Trust), a chapter from the book The Leader's Code (2023 version) authored by Dr. Ken Chapman. The chapter identifies why trust it is critical to high functioning teams and organizations, provides examples, and outlines strategies for...
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Communication: Everybody’s Friend and Foe
Deborah Boswell, communication consultant, coach, and author, examines the practical side of effective communication in the workplace. Ask your peers and direct reports, 'do we do a good job with communication here?' How do they respond? Are you surprised? Ineffective communication costs...
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Through The Looking Glass
Dr. Ken Chapman discusses the imperative of accurate self-reflection in organizational leadership and success. In fact, at the heart of almost every leadership issue in an organization, is the lack of accurate self-reflection on the individual level. What is practical self-reflection? Why is it...
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A Giant Money Pit: Employee Turnover
Kyle Roed is Global HR Manager for CPM Holdings, based in Waterloo, Iowa. He discusses the massive costs of team member turnover. How can you start to measure these often unrecognized, un-reported, and siloed costs, both financial and cultural? How can you minimize them? What are some top...
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The Power of Thankfulness
Dr. Isabel Scarinci, Vice Chair for Global and Rural Health in the Department of Obstetrics and Gynecology at UAB, psychologist, and polio survivor, discusses The Power of Thankfulness. How powerful is a genuine sense of thankfulness in our daily lives with co-workers, friends, and family? How…
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On-The-Job Crisis Management Lessons of 2020
Nate Pizzini, Asst GM of Kennedy Valve Co. in Elmira, New York has spent 2020 leading a manufacturing plant through an unprecedented modern pandemic. What has he learned along the way? Where did he have to pivot? What did he do right from the start? Who have been his partners along the way? What...
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The Challenge of Change in the Workplace
Debra Miller examines why change implemented in the workplace is often difficult, resisted, and costly. She provides a clear 7-step process for leading change management effectively, replete with examples. Where must a leader start? What must be done along the way? Deb is the Managing Principal…
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Why I Want Disagreement On My Team
Kelly Caruso, the first CEO of Shipt under Target, wants constructive disagreement on her team. How does disagreement lead to better outcomes? How can true diversity of thought be cultivated? What is the most important question she asks? What happens when a leader prevents or quashes constructive...
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"How Can I Help You?" - A Grandparent's Example
Bari Watson Beasley, CEO of The Heritage Foundation of Williamson County (Franklin, TN) explores the impacts of her grandfather's example of active service to others. A simple question changes everything when there is follow through. "How can I help you?" How does his example impact how she leads...
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A Conversation with a Gen Z, Everyone's Newest Co-Worker
Grace Shim is at the beginning of the wave of Generation Z's joining the workforce. Gen Z's now replace Millennials as the newest generation in the workforce. How can an organization attract the best Gen Z talent and then retain them? What does a Gen Z look for in an employer? What do they value?...
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Remote Team Leadership in the Zoom Era
Cherri Lee, Director of Human Resources at Automation Personnel Services, Inc., shares takeaways from years of working with and leading remote teams. Automation is an industrial staffing company with thousands of team members based out of over 30 locations across the US from the Atlantic to the...
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Telling the Correct Story Is Critical to Workplace Safety
Anthony Orlowski, is the Executive Vice President, Plumbing Group of McWane, Inc. In this role he has overall responsibility of the AB&I Foundry and Anaco-Husky facilities in California, Texas-based Tyler Pipe & Coupling plants, and the Sri City, India, Coupling plant, which combined account for...
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8 Questions That Build Trust & Engagement
8 Questions That Build Trust & Engagement is approximately 14 minutes long and is an episode that explores eight key questions that any of us can actively ask to build engagement and earn trust. In the episode, the case is made for each question, and examples are given and background information....
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Debunking The Myth That Leaders Are Born
Whitney Tate tackles the perplexing myth that leaders are born, and not developed. She takes a look at all the negative and damaging implications for individuals and for organizations who operate under the assumption that people are either 'naturally born leaders' or 'not.' Where does this come...
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ABOUT THIS SHOW
In Brain Chatter, we interview organizational leaders in diverse industries and roles at the intersection of Leadership, Workplace Culture, Profit, and Sustainability. Each offers insights into how they effectively lead themselves, their teams, and their organizations through all the ‘daily noise.’ What works and what doesn’t? What are key questions to ask? What leadership skills are most vital? What are the most valuable lessons they’ve learned? Brain Chatter is a production of Ken Chapman and Associates, Inc. www.LeadersCode.com For episode notes visit www.BrainChatterPodcast.com
HOSTED BY
Derek Conrad Brown
CATEGORIES
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