Car Sales: 101

Don’t be an order taker and be the true professional you are!

When faced whether to tell the customer the truth or lie to get them in the door 🚪 is 🆙 to you.

Had some thoughts 💭 on my mind 🧠 I thought I should share...

Smile 😃 and Dial 📱‼️ That is the key to winning at mastering phone calls‼️ Oh yeah, So will this Podcast‼️

Don’t think 🤔 you have to be a certain way to be successful‼️

You can dig a 10’ hole 🕳 with a spoon 🥄 but it is not the most effective way.

There is not one ☝️ size fits all but this is my take on it.

When a customer says something that makes no sense 🤔

Get the poison ☠️ out of your head and listen 👂 to this podcast to win the day‼️

Just wanted to update everyone. What to do about dealer adds and a rant to all you negative 👎 people.

My 1st ☝️ interview and it was awesome 😎 Big shoutout to Adam and sharing his journey in the car 🚗 business‼️

Just got promoted! Congratulations! Now this is how you do business in the Internet department.

You have to earn the gross that you think 🤔 you are entitled too‼️

Be proud of being what you are as a salesperson and the industry that you represent!!!

Learn to be better than your current position!

In these time and all others you need to run lean and clean 🧽

Get your feet 🦶 back on the ground and get back to work.

What is next for you and your dealership?

Celebrate the large victories and build your pipeline in the process.

Listen before you jump ship.

Maintain a positive mindset even when everyone is being negative.

Be proactive instead of being reactive!

When training go back to when you were a salesperson 👩‍💼 👨‍💼 When learning, learn with an open mind.

Believe in yourself first.

Lead by example and be patient.

Build a relationship and solve somebody’s problem along the way.

The simple and easy basics on how to follow up with a customer, with a little bonus piece at the end.

Keep yourself busy and other thoughts.

What to do when they don’t buy right away.

How to protect yourself from skating and no handshake 🤝 turn allowed‼️

Do what’s right when no one ☝️ is looking!

Should you or should you not text all the information???

What is the true objection? Once you find that out you can close the deal!

Make sure you are listening to listen and not listening to argue back.

Don’t be Sleezy be a Salesman 👨‍💼‼️

I promise your manager has your best interest in mind. Make sure you listen to them and utilize them when you can.

Where have I been? Also, why, when and how to use video. Lots of good stuff!!!

Don't settle for average or the bare minimum to perform. Go above and beyond and work harder than everyone else.

Training is so important for retention, culture, and customer service. Be a positive force during training. Also, sorry at the end for the interrupted recording.

You are your own worst critic... But you can be your very own cheerleader... That is up to you!

Create a workflow to maximize your time and database. Also, make sure to make videos for your customers so that you stand out amongst all the other salespeople.

Building Rapport is key to closing any customer.

Don’t get involved in all the drama and gossip! Rise above it.

Stop 🛑 making excuses for you complacency! Problem solve and make solutions instead!

When you get off track you have to go back to the basics!

Sometimes letting the customer talk is the best close ever. They will tell you how they want to buy the car. They will tell you all the reasons they want to buy. You just need to listen.

Instead of giving your major focus on the low hanging fruit 🍎 Focus on the deals that you have to plant seeds and work.

When starting out the month have full tank in your system and make sure to empty it out!

It takes hard work and dedication. I promise there is not secret sauce to selling cars.

I am back in two different ways. I am back at recording my podcast and back at Legacy Ford!