PODCAST · health
Caring Greatly
by Heart of Safety Coalition
Caring Greatly is a destination where listeners are inspired to grow, lead and drive transformation to improve healthcare. This interview-style podcast creates space for people to share their perspective and connect to human-centered stories that reveal solutions, spark innovation and provide hope for a safer and brighter future of caring. The podcast is hosted by Stryker's Heart of Safety Coalition, a national community healthcare leaders, learners and advocates working to improve the safety and wellbeing of all who work in healthcare.
Episodes
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Creating trust and psychological safety with new team members: Leadership lessons from a locum tenens emergency physician – Helena Halasz, MD
Emergency medicine requires clinicians to build trust quickly, often in high-stakes situations and under significant pressure. For locum tenens physicians, whose work assignments are temporary, the challenges with building trusted relationships with new team members can be compounded by the...
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The Pitt and the importance of protecting care team safety and humanity | Mel Herbert, MD, FACEP
Physicians, nurses and other care team members working in hospitals and health systems are often asked to move through trying and traumatic moments that put their emotional, psychological and physical safety at risk without having time or resources to fully process what they’ve experienced. In…
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Humans at the heart of healthcare: Why care team safety matters
Healthcare is built on science, technology, systems and processes, but at the heart of healthcare are humans. For more than three decades, Liz Boehm has studied healthcare organizations, spent hundreds of hours inside hospitals and spoken with thousands of clinicians and healthcare leaders.…
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Self-regulation: from individual skill to system-wide strategy | Jennifer Luer, DNP, RN, CPPS, CPHQ
Self-regulation is the ability to recognize and manage our emotional, mental and physical responses to stress so we can think clearly, make sound decisions, and engage effectively with others. In healthcare and other high-pressure environments, self-regulation helps individuals move beyond...
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Finding safety in the body: Trauma resilience support for care team members – Marie Nutter, BSN, RN, CNOR
At some point in their training or careers, most clinicians will experience intense stress, suffering, loss and critical incidents that can have lasting impacts on their psychological and emotional safety. Despite the prevalence of traumatic stress in healthcare settings, most care team members…
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The Emotional PPE Project: Improving care team members’ access to mental and emotional health resources – Daniel Saddawi-Konefka, MD, MBA
Healthcare professionals experience rates of burnout, depression, anxiety and other mental and emotional health challenges that often exceed those of the general population. Yet many clinicians never seek support due to stigma, concerns about confidentiality, logistical barriers, or fear of...
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Getting rid of stupid stuff (GROSS) at scale – Jennifer Bissram, MS, MBA, and Emily Kertcher, PhD, OTR/L
“Getting Rid of Stupid Stuff,” or GROSS, is a healthcare improvement approach first introduced by Dr. Melinda Ashton at Hawaii Pacific Health in a 2018 New England Journal of Medicine article. Originally focused on empowering clinicians to identify and eliminate unnecessary EHR tasks to reduce...
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Physician-led workplace violence prevention and response – Jason Stopyra, MD, MS
When a workplace violence (WPV) event occurs in a healthcare setting, physicians can be good de-escalation partners for nurses and other care team members. In this episode of Caring Greatly, Jason Stopyra, MD, MS, Enterprise Vice President of Public Safety at Advocate Health, talks about how his...
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Leading across the three pillars of care team safety – Deborah Visconi, MHA
Deborah Visconi, CEO of Bergen New Bridge Medical Center was one of the first healthcare CEOs to sign the Heart of Safety Declaration of Principles, which expands the definition of care team safety to include psychological and emotional safety, dignity and inclusion, and physical safety. In this...
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Safety and wellbeing transformation through the Workplace Change Collaborative – Lauren Muñoz, PhD, RN, FNP-BC
The Dr. Lorna Breen Health Care Provider Protection Act is a first-of-its-kind law that supports healthcare workers’ mental health and wellbeing. Since its enactment in 2022, the law has helped transform processes, improve systems and save lives. This law and the ongoing work by the Dr. Lorna…
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Illness does not equal impairment: Why care team members deserve a supportive path back to practice – Chris Bundy, MD, MPH
Having a mental health condition, including depression or substance use disorder, does not automatically mean that a physician, nurse or other healthcare professional is unable to provide patient care in a competent, ethical and professional manner. Chris Bundy, MD, MPH, FAPA, FASAM, and other...
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Protecting capacity to learn as a focus of wellbeing – Carlton Abner, DNP, RN, NBC-HWC
What if we could bridge the divide between healthcare leaders who understand that team member safety and wellbeing is essential and those who view it as nice-to-have with a small shift in focus? That’s what happens when Carlton Abner, DNP, RN, NBC-HWC, reframes wellbeing goals as protecting...
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Human-centered leadership: Reflections from a quality leader – Shannon Connor Phillips, MD, MPH
In this episode of Caring Greatly, Liz and Shannon revisit the mastery model of human-centered leadership in this new context. Shannon shares her views on what’s the same, what has changed, and how leaders can continue to find joy in their work and use that joy to help improve the safety and...
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Workplace violence prevention and recovery in the emergency department: A nurse’s perspective – Sarah-Marie Baumgartner, RN
In this episode of Caring Greatly, Sarah-Marie Baumgartner, RN, talks about ways nurses can protect themselves in the emergency department (ED )and other healthcare settings and how organizations can reduce the likelihood of both physical and verbal assault on care team members. She shares a...
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Six actions to break down barriers and be ALL IN for mental health care
Since 2020, the Dr. Lorna Breen Heroes’ Foundation (LBF) and members of its ALL IN: Wellbeing First for Healthcare Coalition have worked tirelessly to raise awareness about the mental health care needs and rights of healthcare workers. In this episode of Caring Greatly, Corey Feist, Co-founder…
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Preventing suicide among clinicians starts with understanding with Amanda Choflet, DNP
In this episode of Caring Greatly, Amanda Choflet, DNP, RN, NEA-BC, Dean of Nursing at Northeastern University, shares the path that led her to studying mental health, substance use and suicide risk among clinicians. Dr. Choflet’s research underscores the importance of creating access to mental...
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The Pitt and the truth about care team member safety and wellbeing – Mel Herbert, MD, FACEP
Since 2019, Caring Greatly has beena destination where listeners can be inspired to innovate and help transform healthcarefor the better. All 100 episodes have been thoughtfully created to bring morevisibility to the importance of care team safety and wellbeing, which the Heartof Safety Coalition...
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Validated measurement tool assesses care team wellbeing through a system lens - K. Elliott Higgins III, MD
In this episode of Caring Greatly, K. Elliott Higgins III, MD, is Director of Health and Wellbeing for UCLA’s Department of Anesthesiology and Perioperative Medicine, shares the origin of the Wellbeing Influencers Survey for Healthcare (WISH). The survey initiative began when Dr. Higgins and his...
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How authentic leadership fosters psychological safety, dignity and inclusion – Jeremy Segall, MA, RDT, LCAT, FPCC
In this episode of Caring Greatly, Jeremy Segall, MA, RDT, LCAT, FPCC, inaugural System Chief Wellness Officer at NYC Health + Hospitals, shares his personal journey of advancing into a health system leadership role with a unique background, learning to leverage skills from his diverse experience...
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Recovery techniques to turn trauma into growth – Terri Bogue, RN, MSN
In this Caring Greatly episode, Terri describes how overwhelming and difficult experiences get recorded in a person’s body and psyche as trauma. She explains how trauma coping skills such as compartmentalization and detachment can serve care team members in the short-term, but can lead to trauma...
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How systems and leaders can build and support a healthy nursing workforce – Pam Cipriano, PhD, RN, NEA-BC, FAAN
In this episode of Caring Greatly, Dr. Cipriano explains the 2025 International Nurses Day theme, “Our Nurses. Our Future. Caring for Nurses Strengthens Economies.” She describes ICN’s call to value, protect and respect nurses as a foundational requirement for patient safety and outcomes, as well...
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A nurse-security liaison supports safer healthcare environments – Mark Allred, MSN, RN, NPD-BC, CHSO
In this episode of Caring Greatly, Mark describes his career journey and what it means to be a liaison between the system’s security team and clinical professionals they help protect. He talks about day-to-day experiences of healthcare professionals as they learn new situational awareness,...
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Trauma-informed leadership as a foundation of care team safety and wellbeing – Sadie Elisseou, MD
In this episode of Caring Greatly, Sadie shares the core concepts of trauma-informed leadership and care, including realizing the prevalence of trauma, recognizing its signs and symptoms, responding in a trauma-informed way, and resisting re-traumatization. She talks about how embracing these...
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Nursing engagement in technology design and implementation is essential to safety and wellbeing – Molly K. McCarthy, MBA, BSN, RN-NI
In this episode of Caring Greatly, Molly talks about the importance of bridging perspective gaps between clinicians, technologists and business leaders. She describes how engineers need to see clinical workflows first-hand in different care settings to understand real-world applications for...
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Strategies to support and retain women physicians – Diane W. Shannon, MD, MPH, PCC
In this episode of Caring Greatly, Diane talks about the research exploring why women physicians tend to reduce work hours or leave their profession at higher rates than their male counterparts. The reasons are far more structural and cultural than biological, including differences in…
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Lessons from palliative care help leaders address team member suffering to support their wellbeing – Jennifer K. Clark, MD
In this episode of Caring Greatly, Jennifer talks about how the core concepts of training from med-peds (internal medicine plus pediatrics) hospice and palliative care have informed her systems thinking and transformation approaches. She shares how palliative care challenges the notion in…
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Psychological first aid as a remedy to reduce mental health stigma – Christina Watlington, PhD and Christine McGuire, MSc
In this episode of Caring Greatly, Christina and Christine share the details of the Psychological First Aid (PFA) training they created and launched at ChristianaCare. Their training, which has reached more than 50% of leaders at ChristianaCare, uses an easy-to-remember three-step model of...
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Culture and process change to support team member safety and wellbeing – Linda McHugh, MT, MBA, and Tria Deibert, MA
In this episode of Caring Greatly, Linda and Tria talk about how culture affects team member safety and wellbeing. They share specifics about recent process and technology changes that have helped to build trust, connection and belonging between leaders and team members across clinical…
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Making team member wellbeing a top strategic priority – Bryan Batson, MD
In this episode of Caring Greatly, Dr. Batson shares the changes he and his leadership team have made at Hattiesburg Clinic to support team member wellbeing. He talks about a physician onboarding process that supports new physicians through their first three years at the organization, the time…
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Supporting diversity, equity and inclusion at the systemic, institutional and individual levels – Daniele Ölveczky, MD
In this episode of Caring Greatly, Daniele talks about the small and large actions that create diversity, equity, inclusion and belonging at the structural, institutional and individual levels. She shares the ways that privilege, in any form, can be leveraged to undo structural inequities and to...
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Security personnel as an extension of the care team – Todd Miller
In this episode of Caring Greatly, Mr. Miller talks about the increase in workplace violence in healthcare settings and how he and his team of security professionals respond to the rising threat. He describes how the role and responsibilities of security professionals have evolved as our...
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Diversifying the field of anesthesiology – Wallena Gould, EdD, CRNA, FAAN
In this episode of Caring Greatly, Dr. Gould shares how and why she created the Diversity in Nurse Anesthesia Mentorship Program, a program designed to support nurses from under-represented groups as they learn about and pursue advanced anesthesia education and careers. She describes how the...
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Equipping frontline leaders to support team member wellbeing – L. Casey Chosewood, MD
In this episode of Caring Greatly, Dr. Chosewood talks about the critical role frontline leaders play in supporting team member safety and wellbeing. He delves into how frontline leaders play a role in the three P’s of total worker health – policies, programs and practices – both influencing…
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How science and stories support wellbeing transformation – Nadia Charguia, MD
Nadia Charguia, MD, is an associate professor and child psychiatrist with the Department of Psychiatry at the University of North Carolina at Chapel Hill. She is also the Director for the Taking Care of Our Own Program and serves as the Executive Medical Director for UNC Healthcare’s Integrated...
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A neurosurgeon’s view of compassion in action – Jody Stern, MD
Joseph “Jody” Stern, MD, is a board-certified neurosurgeon, author and speaker. In 2015, Dr. Stern lost his sister to a nearly year-long battle with leukemia. Through this loss, his encounters with medical professionals, and his own experience as a neurosurgeon, Dr. Stern realized the need to...
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The Impact Wellbeing™ Guide – John Howard, MD, and Stefanie Simmons, MD
John Howard, MD, MPH, JD, LLM, MBA, serves as Director of the National Institute for Occupational Safety and Health (NIOSH) and the Administrator of the World Trade Center Health Program in the U.S. Department of Health and Human Services in Washington, D.C. He first served as Director of NIOSH...
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The Power of Connected Leadership Jennifer Clark, MD
Educated at the University of Kansas School of Medicine and trained at the Medical University of South Carolina and the Harvard fellowship in Palliative Care Education and Practice, Jennifer K. Clark, MD, has been in the world of healthcare for more than 20 years. With Med-Peds training and board...
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Supporting nurse wellbeing across the career continuum – Robin Geiger
In this episode of Caring Greatly, Dr. Geiger talks about the need to support nurses holistically through an approach that Ingenovis calls ACT, which stands for Advocacy, Career, and Tools. Based on interdisciplinary research, Dr. Geiger and her team built the approach as a means of combatting...
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Downregulating the Nervous System as a Pathway to Wellbeing – Steve Forti
In this episode of Caring Greatly, Mr. Forti shares the science of autonomic downregulation as a focal point for individual wellbeing. While he is an advocate for system change, he believes that those in the healing profession also have a moral obligation to care for their personal wellbeing…
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Evidence-based Wellbeing Practices – J. Bryan Sexton
In this episode of Caring Greatly, Dr. Sexton talks about his team’s focus on providing accessible, evidence-based wellbeing practice to healthcare team members across the country. His five-part training covers gratitude, work-life balance, self-compassion, awe and wonder, and group-level...
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Minimizing Cognitive Overload to Support Team Member Safety and Wellbeing - Elizabeth Harry, MD
In this episode, Dr. Harry and I talk about the principles of cognitive load theory and how they apply to the practice of medicine. We discuss individual, team, and systems approaches to managing and minimizing cognitive load by removing extraneous load from system processes and technologies. We...
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The Transparency Conundrum with Danielle Ofri, MD
In this episode, Dr. Ofri and I talk about an article she recently published in the New Yorker titled, “The Curious Side Effects of Medical Transparency.” We delve into how the act of exposing medical notes to patients necessarily changes their purpose and their content, and how that, in turn,...
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The Mind-Heart Connection with Jonathan Fisher, MD
In this episode, Dr. Fisher and I talk about how he came to medicine and his experience of burnout, depression, and disillusionment in his early career. That experience led him to take a deep dive into ancient wisdom traditions, but with a scientist’s mind. We look at the seven traits of the…
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Creating an Ethical Practice Environment with Dr. Cynda Hylton Rushton
In this episode, Dr. Rushton and I talk about the concept of values discordance, and what happens when a person perceives their personal or professional values to be out of alignment with their organization’s values. We look at the ways values play out in an organization – through leadership,...
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Leading for Wellbeing and Resilience with Paul DeChant, MD
In this episode, Dr. DeChant and Liz Boehm talk about what’s different about workplace transformation in the trailing edge of the COVID-19 pandemic. We look at the need to rethink workload as an antidote to burnout, digging deeper than the concept of exhaustion into the causes of cynicism and...
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Eliminate Intrusive Questions in Licensure and Credentialing to Reduce Mental Health Stigma - Corey Feist, JD, MBA
In this episode, Mr. Feist and I talk about the factors that led to Dr. Breen’s death by suicide in 2020. Chief among these was a fear of losing her medical license if it became known that she had needed mental health support. This legacy is what has led the Foundation to launch a campaign to...
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Fundamental Changes to Work Structure as an Antidote to Burnout - Lisa Bukovac, DO
In this episode, Dr. Bukovac and I talk about the factors in obstetrics that lead to physician burnout – especially the way that clinical practice is structured in a way that creates conflicts of time, attention and clinical expertise. Dr. Bukovac advocates for a fundamental restructuring of...
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Managing the Polarity of Changing the System Versus Personal Resilience - Cynda Hylton Rushton, PhD
In this episode, Dr. Rushton and I talk about the current divide between advocates of system change to improve clinician well-being, and those promoting personal resilience and well-being training. We look at the challenges of managing polarities as leaders embrace a both/and approach to team...
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Linking Leader and Team Member Well-Being - Rosanne Raso, DNP, RN
In this episode, Dr. Raso and I talk about her latest research looking at authentic leadership, healthy work environment, team-member well-being, and nurse retention. In it, she uncovered a remarkable resilience of nurse leaders to continue leading with authenticity and humanity, even as the work...
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Trust as the Foundation for Safety and Well-being - Mike Woodruff, MD
In this episode, Dr. Woodruff and I talk about the central role that trust plays in supporting team member safety and well-being. While trust is not an unusual concept in leadership, Dr. Woodruff takes an expansive view, connecting it to every process that an individual interacts with within a...
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ABOUT THIS SHOW
Caring Greatly is a destination where listeners are inspired to grow, lead and drive transformation to improve healthcare. This interview-style podcast creates space for people to share their perspective and connect to human-centered stories that reveal solutions, spark innovation and provide hope for a safer and brighter future of caring. The podcast is hosted by Stryker's Heart of Safety Coalition, a national community healthcare leaders, learners and advocates working to improve the safety and wellbeing of all who work in healthcare.
HOSTED BY
Heart of Safety Coalition
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