PODCAST · business
Claim to Fame
by NikoHealth
Go behind the scenes with the leaders shaping the DME industry.Claim to Fame is where the DME community comes to talk shop. Hosted by NikoHealth, we spotlight the builders, leaders, and operators driving the future of this rapidly evolving industry. Hear the inside stories, lessons, and wins from the people leading the future of DME.
Episodes
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Rehab Medical President Kevin Gearheart on CRT Complexity, Patient Outcomes, and Technology
On the Claim to Fame DME podcast, Kevin Gearheart, president and partner of Rehab Medical, explains how complex rehab technology (CRT) differs from other DME because it is highly specialized, involves many stakeholders (patients, physicians, caregivers, therapists, ATPs, and insurers), and…
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Jeff Baird on DME Industry Evolution, Compliance Landmines, and Competitive Bidding Risks
On the Claim to Fame DME podcast, hosts Alex and Wayne interview healthcare attorney Jeff Baird of Brown & Fortunato, who describes his firm’s nationwide work with DME suppliers and other providers across regulatory counseling, litigation defense, employment, and M&A. Baird traces the DME...
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QP3’s BJ Anderson on Winning Referrals: Ask for the Business, Sell Outcomes, and Build Clean, Billable Processes
On the Claim to Fame DME podcast, Alex and Wayne interview BJ Anderson, president of QP3 Training Systems, a second-generation family business specializing in growing organic DME and CRT revenue through referral sales training. Anderson says many teams fail to grow referrals because reps don’t...
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Parachute Health CEO David Gelbard on Killing the Fax, Trust, and the Next Wave of DME e-Prescribing
On the Claim to Fame DME podcast, hosts interview David Gelbard, CEO and co-founder of Parachute Health, about building a national DME e-prescribing network. Gelbard explains Parachute was inspired by his father not receiving a post-surgery walker due to a failed fax process, and describes the...
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Motif Medical’s Jason Ivey on Building a Strong Maternal Health Program in DME
On the Claim to Fame DME podcast, Alex and Wayne interview Jason Ivey, National Accounts Manager at Motif Medical, a maternity-focused manufacturer offering breast pumps plus pregnancy supports, postpartum recovery products, milk storage bags, and billable resupply parts. Ivy explains that…
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DME Audits, UPICs, Extrapolation, and AI: Legal Insights with Stephen Bittinger
On the Claim to Fame DME podcast, healthcare attorney Stephen Bittinger of Polsinelli explains how he defends providers against payer audits and sues payers for unpaid or denied claims. He says DME suppliers are frequent audit targets due to complex, changing rules, often identified through payer...
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Patty Gatter of The Breastfeeding Shop: Building a Direct-to-Consumer Maternal Health DME Brand
On the Claim to Fame DME podcast, Patty Gatter, founder of The Breastfeeding Shop, shares how she started the company in 2015 as a mom and breastfeeding advocate after recognizing that the Affordable Care Act would make breast pumps a covered insurance benefit starting January 2015. Drawing on...
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From Basements to Boardrooms: Gemcore's CEO, Matt Edwards, on Revolutionizing Diabetes Tech
On the Claim to Fame DME podcast, Alex and Wayne interview Matt Edwards, CEO of Gemcore, a second-generation family business founded in 1992 that evolved from an over-the-counter mail order catalog into diabetes supply distribution after seeing demand and limited distribution for diabetes…
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XRHealth’s Eran Orr on VR as Medicare-Reimbursable DME for Rehab, Pain, and Mental Health
On the Claim to Fame DME podcast, Eran Orr, founder of XR Health and former Israeli F-16 pilot, explains how a whiplash injury led him to build a VR therapy company that now offers 150+ FDA Class 2 applications across physical therapy, occupational therapy, mental health, and pain management. He...
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NikoHealth CEO and Founder, Michael Kutsak on Modernizing DME Software, Simplifying DME Operations, and Preparing for the Future
In the 50th episode of the Claim to Fame DME podcast, hosts Alex and Wayne interview Michael Kutsak , CEO and founder of NikoHealth, who previously owned and operated a DME and experienced frustrations with outdated, fragmented software and workflows. Kutsak explains how legacy systems force...
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CCS Medical CTO Richard Mackey on AI, Data, and the Future of DME in Chronic Care Management
On the Claim to Fame DME podcast, hosts Alex and Wayne interview Richard Mackey, CTO of CCS Medical, a 30+ year company evolving from traditional DME into chronic care management, especially for diabetes. Mackie describes how AI and analytics can digitize patient interactions, connect fragmented...
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Bellevue Healthcare CEO Joel Gallion on Advocacy, Organic Growth, and AI in DME
This week Alex and Wayne are joined by Joel Gallion, President and CEO of Bellevue Healthcare, discusses the company’s evolution and the broader DME landscape. Founded in 2000, Bellevue now has 23 locations across Washington, Oregon, and Idaho, and Gallion shares how early “wear many hats”...
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Daybreak’s Eric Mongeau on the Shift Beyond CPAP: Reducing Abrasion, Scaling DME, and At-Home Oral Appliance Therapy
On this week's episode of the Claim to Fame podcast, Eric Mongeau shares his 16-year sleep industry path from ResMed to scaling Aeroflow and now leading commercial strategy at Daybreak, arguing the industry is entering a major shift with more diagnostic and therapy options. He credits Aeroflow’s...
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Med-South’s Lisa Wells on DME Compliance, Provider Enrollment, Culture, and the Future of Home-Based Care
On the Claim to Fame podcast, Alex and Wayne interview Lisa Wells, Senior Vice President at MedSouth Inc., a multi-state home medical equipment provider based in Alabama and licensed in over 40 states, with physical presence in Alabama, Florida, and South Carolina and recent acquisition-driven...
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ACHC on CMS Final Rule: Annual DMEPOS Accreditation, Survey Readiness, and Ownership Changes
This week on the Claim to Fame podcast, Alex and Wayne interview ACHC's Kris Rivotti (clinical compliance educator for DMEPOS) and Deborah Panza (associate program director for DMEPOS, and sleep) about ACHC’s education-focused accreditation approach and recent CMS Final Rule changes. They explain...
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Mathew Mammen on Fixing DME Decisioning with Ashvin AI’s Financial Operating System
On this episode Alex and Wayne interview Mathew Mammen of Ashwin AI, who shares his background as a software engineer, longtime DME owner, founder of a sleep diagnostics software platform, and leader at Prochant, and explains how DME “decisioning” from referral to cash is broken by portals,...
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Bradley Smith on DME M&A: When to Sell, How to Grow via Acquisition, and What Drives Valuations
Alex and Wayne interview Brad Smith of Vertes, a healthcare M&A firm focused on DME/HME, to discuss the grow-vs-sell decision and current market dynamics. Brad shares his background building a Texas DME company, expanding from mobility into oxygen via acquisition, completing a private equity…
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How Mask Fit AR Uses Facial Scanning and AI to Improve CPAP Mask Fit and Compliance, with Wade West
In this episode for the Claim to Fame podcast, Alex and Wayne interview Wade West, Vice President of MaskFit AR, about the company’s facial scanning technology designed to help CPAP patients find the right mask and size the first time. West explains MaskFit AR’s origins (about 14 years in...
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Growth Without Adding Cost in DME: Lowering Cost to Serve, Focused Growth, and Proving Value
Alex and Wayne interview Wes Hopper of Why Success Happens about helping DME providers grow without adding costs. Hopper shares his 30-year background across distribution, manufacturing, and consulting and says leaders are overwhelmed by fires, regulatory change, and profitability pressures while...
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Clean Data, Interoperability, and Scaling DME Operations with Dewey Roof of Valere Health
On the Claim to Fame podcast, Dewey Roof of Valere Health shares his 30-year DME/HME background, including selling an HME to Adapt Health in 2021, and explains how Valer Health emerged from internal software built around 2016–2017. After shifting strategy with CTO Doug Thornton, Valere adopted a...
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HME News Editor Liz Beaulieu on DME Trends, Medtrade Takeaways, and the Shifting Payer Landscape
Alex and Wayne interview Liz Beaulieu, editor of HME News, about her background in trade publishing and how HME News covers the home medical equipment industry through print, a daily-updated website, and newsletters produced largely by a two-person editorial team. Liz discusses what has and…
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From Pharmacy to Respiratory Care: Casey Toomajian's Inspiring Journey with Hometown Healthcare
In this episode of Claim to Fame, Alex and Wayne interview Casey Toomajian from Hometown Healthcare. Casey shares the compelling origin story of his family-owned, respiratory-focused DME company in upstate New York, which has grown to serve 14 counties with a core product line including CPAP,...
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Bringing AI Into DME with Ben Nadeau, Co-Founder of Celeritas and Owner of Bedard Pharmacy
Ben Nadeau joins Claim to Fame to talk about what it really takes to bring AI into pharmacy and DME operations. As the owner of Bedard Pharmacy, a family-run business dating back to the 1960s, and the co-founder of Celeritas, Ben shares how he’s balancing legacy workflows with modern AI…
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Transforming Healthcare Sales: AI, Partnerships, and Industry Evolution with Yelena Brusilovsky
In this episode of the Claim to Fame podcast, Alex and Wayne host Yelena Brusilovsky, National Vice President of Commercial Sales for Edgepark and Advanced Diabetes Supply Group at Cardinal Health. Yelena shares her expansive journey in the healthcare industry, including insights into the…
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Scaling Healthcare Distribution Without Losing the Human Touch, with JJ Pistoor
In this episode of the Claim to Fame Podcast, Alex and Wayne engage in a detailed conversation with JJ Pistoor, Vice President of Revenue at Geriatric Medical and DDP Medical Supply. JJ shares his professional journey from the rental car business to spearheading revenue operations at two…
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Innovating Orthopedic DME with AI: An Interview with Sarah Staley
In this episode of Claim to Fame, Alex and Wayne interview Sarah Staley from Synergy Orthopedics to discuss her journey from DME coordinator to leading smart care and AI digital solutions. Sarah shares insights into the operations of Synergy Orthopedics, including their focus on orthotics,...
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Managing DME Operations: Insights from Keith Steichen of Royal Apex Solutions
In this episode of the Claim to Fame, Alex and Wayne welcome Keith Steichen, founder of Royal Apex Solutions, a DME consulting firm. Keith talks about his 25 years of experience in the DME industry, focusing on revenue cycle management (RCM), compliance, and payer relationships. He highlights the...
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Transforming Sleep Health with Joe Megibow
In this episode of the Claim to Fame Podcast, Alex and Wayne interview Joe Megibow, CEO of cpap.com. Joe shares his journey from being a technologist in the automotive sector to leading consumer-centric retail and travel companies. He speaks about his deep-rooted passion for sleep health, his...
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David Siegel, CEO of Nationwide Medical, on DME Growth, Technology, and Private Equity
David Siegel, CEO of Nationwide Medical, joins Claim to Fame to reflect on more than 23 years of building one of the most recognizable names in sleep and respiratory care. He shares the customer follow-up strategies that helped Nationwide stand out early, how lessons from the life insurance...
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Understanding DME Payer Strategy with Heather Davis, Founder of Visionera
Heather Davis, Founder of Visionera, joins Claim to Fame to break down how DME providers should really be thinking about payer strategy. We talk through common misconceptions about payers, the KPIs that actually matter, and the mindset shifts required for providers entering a more value-based...
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Medtrade 2026 Special Edition: How DME Providers Get Real Value from the Show with Taylor Williams
In this special edition of Claim to Fame, Taylor Williams from Emerald joins us to share what providers should actually focus on this year. We cover the most important sessions, trending categories on the expo floor, and the topics shaping conversations, from policy updates and competitive…
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Innovation in Healthcare: AI in DME with Ben Nadeau
In this episode of the Claim to Fame podcast, Ben Nadeau, from Bedard Pharmacy and Celeritas AI, discusses his journey in revolutionizing the pharmacy and DME industry using AI technology. Ben details the history and evolution of Bedard, a family-owned business since the 1960s, and introduces…
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Audits, Appeals, and Staying Ahead of CMS with Wayne Van Halem
Former CMS insider Wayne Van Halem joins Claim to Fame to talk audits from the inside out. We cover what auditors are really looking for, common mistakes that lead to denials, and how DME providers can prepare before an audit ever lands. Wayne also shares his take on AI, evolving audit…
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Transforming Home-Based Care: A Conversation with Vijay Kedar from Tomorrow Health
In this episode of the Claim to Fame podcast, Alex and Wayne welcome Vijay Kedar, co-founder and CEO of Tomorrow Health, who delves into his journey from investing in healthcare to founding a company that aims to revolutionize home-based care. Vijay shares personal experiences that inspired the...
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How PPM Fulfillment Scaled a Smarter Supply Chain for DME | Chris Hoffman
In this episode of the Claim to Fame podcast, Chris Hoffman from PPM Fulfillment shares insights on the journey of building a fulfillment company from 2009 to now. Chris discusses his experience in supply chain distribution, the evolution of the CPAP supplies market, and the importance of being...
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Optimizing DME Operations with Miriam Lieber: Insights on Leadership, Automation, and Industry Evolution
In this episode of the Claim to Fame podcast, hosts Alex and Wayne interview Miriam Lieber, a well-known expert in the DME industry. Miriam shares her extensive background, including how she started in the field, grew her company, and moved into consulting and coaching. She emphasizes the...
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Creating Lasting Customer Relationships with Louis Feuer
In this episode of the Claim to Fame podcast, Louis Feuer, celebrated speaker and expert in sales and customer service, shares his journey from social work to becoming a renowned consultant. He emphasizes the importance of customer service, building relationships, and understanding the true value...
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Innovating Respiratory Care with Telehealth Pioneer Justin Hawley
In this episode of the Claim to Fame podcast, Alex and Wayne interview Justin Hawley, co-inventor of tele respiratory care and a leader at rtNOW. Justin shares his journey from a communication professional to pioneering telehealth solutions in respiratory care. He explains the evolution and...
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How Trevor Theriot Turned Athletic Grit Into Med-Tech Breakthroughs at ManaMed
In this episode of Claim to Fame, Alex and Wayne sit down with Trevor Theriot, founder of ManaMed, to unpack his journey from standout UCLA athlete to med-tech innovator. Trevor shares how he built ManaMed from the ground up in 2015, growing it into a self-funded, entrepreneurial powerhouse known...
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From Aerospace to AI: Elad Ferber, CEO of Synthpop, on Slashing Healthcare Admin With AI
In this episode of the Claim to Fame podcast, Alex and Wayne sit down with Elad Ferber, CEO of Synthpop, to discuss his path from aerospace engineering to healthcare and how that journey shaped his mission to fix the industry’s administrative burden. Elad breaks down how Synthpop uses AI to...
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Inside Gem Health: CEO Brian Sauer on Fixing the Broken Sleep Apnea Journey
In this episode of the Claim to Fame podcast, Alex and Wayne sit down with Brian Sauer, CEO of Gem Health and a 40-year veteran of the healthcare industry. Brian shares the personal and professional experiences that inspired him to launch Gem Health, a virtual clinic focused on modernizing sleep...
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Building ‘Nora’: How Morgan Mancada, CEO of Neru Health, Is Transforming Sleep Apnea Care With AI
In this episode of the Claim to Fame podcast, hosts Wayne and Alex sit down with Morgan Mancada, CEO of Neru Health, to talk about his unique dual role as both a sleep apnea patient and a health tech entrepreneur. Morgan breaks down Neru Health’s mission to reinvent healthcare through AI…
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Innovating Sleep and Safety Solutions with Caleb Polley of Cubby Beds
In this episode of the Claim to Fame Podcast, Caleb Polley, CEO and founder of Cubby Beds, discusses his journey from a teenage entrepreneur to creating innovative smart safety beds designed to support children with disabilities. Caleb shares the inspiration behind Cubby Beds, driven by the need…
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Advocacy and Advancement in DME with Stephanie Legree from AAHomecare
In this episode of Claim to Fame podcast, we chat with Stephanie Legree from AAHomecare. Starting her journey in a family-owned DME business, Stephanie shares her lifelong experiences in the industry and her transition to a national advocacy role with AAHomecare. Stephanie highlights the…
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Fixing the DME Staffing Gap: How Todd Usher Built Tactical Back Office
In this episode of the Claim to Fame podcast, Todd Usher, founder of Tactical Back Office, shares his extensive journey through the healthcare and DME space. Todd talks about his early beginnings as a delivery technician, his transition into management, and the eventual founding of his companies:...
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Faith, Data, and the Future of Respiratory Care: A Conversation with Zach Gantt of Encore Healthcare
In this episode of the Claim to Fame podcast, we speak with Zach Gantt of Encore Healthcare, who shares his journey from a family-rooted career in DME to pioneering data-driven respiratory care. Zach delves into the creation of Encore and its Nexus platform, highlighting the transition from...
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Breaking Barriers in DME: Insights from Kerriann Catlaw of Proxy DME
In this episode of the Claim to Fame podcast we talk with Kerriann Catlaw from Proxy DME to discuss her extensive 25+ years of experience in the DME industry. Kerriann shares her journey from academia to founding OrthoCare in 2004 and eventually launching Proxy DME in 2019. She delves into the...
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Educating in the DME Space: Insights from Ronda Buhrmaster
In this episode of the Claim to Fame podcast, hosts welcome Ronda Buhrmaster from VGM to discuss her 13-year journey in the DME industry. Ronda elaborates on her role as Senior Director of Payer Relations and the extensive support VGM offers to its members. She shares anecdotes about…
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Innovating Sleep Therapy: Jamie Caputo on SaaS Solutions and HME Industry Insights
In this episode of the Claim to Fame podcast, hosts Alex and Wayne engage in a comprehensive conversation with Jamie Caputo, a seasoned professional with nearly 30 years of experience in the HME industry and a specialization in SaaS products for sleep therapy management. Jamie details his career...
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Automating the Future of DME: Insights from Notable Systems' Brian Nannie
On this episode of the Claim to Fame podcast, Alex and Wayne interview Brian Nannie from Notable Systems. Brian shares his extensive experience in the DME and HME sectors, including his 14-year tenure at Lincare, where he served as Chief Data Officer. Brian discusses the transformative power of…
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ABOUT THIS SHOW
Go behind the scenes with the leaders shaping the DME industry.Claim to Fame is where the DME community comes to talk shop. Hosted by NikoHealth, we spotlight the builders, leaders, and operators driving the future of this rapidly evolving industry. Hear the inside stories, lessons, and wins from the people leading the future of DME.
HOSTED BY
NikoHealth
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Frequently Asked Questions
How many episodes does Claim to Fame have?
Claim to Fame currently has 60 episodes available on PodParley. New episodes are automatically indexed when they're published to the podcast feed.
What is Claim to Fame about?
Go behind the scenes with the leaders shaping the DME industry.Claim to Fame is where the DME community comes to talk shop. Hosted by NikoHealth, we spotlight the builders, leaders, and operators driving the future of this rapidly evolving industry. Hear the inside stories, lessons, and wins from...
How often does Claim to Fame release new episodes?
Claim to Fame has 60 episodes. Check the episode list to see recent publication dates and frequency.
Where can I listen to Claim to Fame?
You can listen to Claim to Fame on PodParley by clicking any episode. We provide an embedded audio player for direct listening, and you can also subscribe via your preferred podcast app using the RSS feed.
Who hosts Claim to Fame?
Claim to Fame is created and hosted by NikoHealth.
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