Claims Never Sleep

This week, Claims Never Sleeps welcomes Awais Farooq, CPCU®, AIC®, AIC-M®, LPCS, who serves as Chief Claims Officer at Venbrook, where he leads claims strategy and operations, focusing on modernization, talent development, and delivering strong client outcomes. 

This week's guest is Jason Novak, a Senior Litigation Specialist II at CapSpecialty

This week, Meghan and Jen are joined by Susan Quagliato, Vice President Regional Claims at Sedgwick 

This week's guest is Amy Fitzpatrick 

This week, Meghan and Jen welcome Kathleen D'Andraia and Lizzie Thoman

This week, Meghan and Jen welcome Courtney Allen, Vice President of Claims at CorVel Corporation

This week, Meghan and Jen chat with COO Donna Markus 

This week, Meghan and Jen welcome Rebecca Gregg, Director of Claims at Entrusted Administrators & Subrogation

This week, Meghan and Jen host the Women's Quarterly Initiatives. She's joined by Evelyn Eury, Dr Claire Muselman, Kirsten Kaiser Kus and Dawn-Ann Dykes to discuss ways to empower women. 

This week, Meghan Henry is joined by her guest co-host Laura Moffett as they welcome David Milton, founder and CEO of Telaclaims. 

This week, Meghan and Jen welcome William Peters a Claims Examiner at Network Adjusters

This week, Meghan and Jen welcome Dana Applegate, SR VP Claims and Operations Executive

This week, Meghan and Jen welcome Kristen O Reilly, a personal manager for "prime private client high net worth" for One Digital Insurance, which is an insurance broker. 

This week, Meghan and Jen welcome Joseph Stathius, In-House Casino and Gaming Attorney for Parx Casino, the #1 casino in Pennsylvania. 

This week, Meghan and Jen chat with Russell Paul Rousseau Jr., Claims Specialist III, Commercial Property Agribusiness - Large Loss Adjuster for Nationwide 

This week, Meghan and Jen chat with Jacob Hilbig Sr. Claims Manager at Reserv

This week, Meghan and Jen are joined by Ali Swiatkowski, an Insurance Professional Fueling Success Through People-Focused Approach. She's also an Animal Welfare Advocate & Volunteer and a Wedding Officiant. 

This week, Meghan Henry is joined by Valerie Katz Head of Claims Emerald Bay Risk Solutions, who shares 25 years of experience in the Insurance world. 

This week, Meghan is joined by Mary Rossi, President Rossi Claim Services Corporation, an elite independent adjuster firm based out of Northern California.

This week, Meghan and Jen welcome Alexandra Santo, a claims consultant at Golden Bear Insurance

This week, Meghan and Jen welcome Claudia Oliveri Assistant Vice President -- EPL at Starr Companies to CNS Podcast 

This week, Meghan Henry flies solo, and welcomes Meghan Fountain, Assistant Vice President—Claims at Velocity Risk Underwriters, LLC

This week's guest on Claims Never Sleep is Rene Tomlinson Litigation Adjuster at Kin Insurance specializing in claims management

This week, Meghan and Jen welcome Jessica Casey AVP, Associate General Counsel

This week, Meghan and Laura talk to Michelle Azize, a Claims Manager at United Automobile Insurance Company

On this week's show, Meghan and Jen are joined for Part 2 of Women's Quarterly Initiative by Evelyn Eury, Claire Muselman, Kirsten Kaiser Kus, and Dawn-Ann Dykes

This week, Meghan Henry welcomes Sharon Hartley Ferris Senior Counsel AIPSO.. Sharon is a licensed attorney, with 20+ years of insurance, government and law firm experience.

On this episode, Meghan and co-host Kyle talk to Walter Nelson, Claims Manager at TSIB. Walter has 30 years of experience as an insurance specialist. He began his career as an auto and homeowner’s adjuster with SAFECO in Fountain Valley, CA.  Within a year, he was moved into commercial lines focusing primarily on construction defect claims.  Most of his career has focused on the direct handling and management of multi-million-dollar exposure complex litigated residential and commercial construction defect, and general liability claims with an emphasis on coverage, contract, and damages analysis.

This week, Meghan and Jen chat with Kay Lewis, a Claims Supervisor at Gallagher Bassett

This week, Meghan and Jen chat with Laura Huffman, AIC Vice President - Casualty Operations at Engle Martin & Associates

This week, Meghan and Jen chat with Nathan Hess, a Claims Specialist at AXA XL

On this week's episode, Meghan and Jen chat with Erin Pfeiffer, Director of Claims at the Baldwin Group

This week, Meghan and Jen are joined by Cade Williams, Assistant Vice President, Risk Management at Marriott Vacations Worldwide.. and his unusual journey into the world of claims! 

This week, Meghan and Jen talk with Samantha Ostreicher, AIC Senior Claims Specialist, Professional Liability Claims about her journey. 

This week, Meghan hosts the first in a series of Women's Quarterly Initiatives. She's joined by Evelyn Eury, Dr Claire Muselman, Kirsten Kaiser Kus and Dawn-Ann Dykes to discuss ways to empower women. 

This week, Meghan talks to Attorney, Claims and Risk Specialist Rebecca Adelman, Esq. an attorney, entrepreneur, influencer and thought leader in healthcare, senior living and risk management. 

This week, Meghan and Jen talk to Cait Mayet, Vice President of Claims for Tivra Management LLC.

On this weeks episode, Meghan and Jen chat with Rachel J. Thuerk Director, Risk Management at Vicinity Energy

This week, Meghan and Jen welcome to the Claims Never Sleep Podcast, Megan Eckstrom, CPCU, MSIM  Vice President, Head of Claims at The Philadelphia Contributionship | Claims Management | Operational Efficiency | Optimizing Outcomes through Building Relationships and Strategic use of Data

This week, Meghan and Kyle talk to Christopher Dickerson is a Senior Insurance Claims Specialist at the NYC Law Department

This week, Meghan and Jenn talk to Monica Logan, Chief Claims Officer of D&O and Financial Lines. Monica is an experienced claims handler with a demonstrated history of strong litigation and negotiation skills . Skilled in Professional Liability, Risk Management, Litigation Management, Commercial and Specialty Insurance, Mediation and Case Resolution and Litigation. 

Today's guest is Michelle S. Raue SVP, Claims at Preferred Mutual Insurance CompanyMichelle is responsible for implementing and executing effective claim strategies that deliver an innovative and differentiated claims experience for the agents and policyholders.Michelle has over 30 years of significant claims, operational and leadership experience and knowledge. She brings to Preferred Mutual a contemporary vision of the future and a proven track record for enhancing processes and delivering new solutions to drive the customer experience.

Today's guest is Krista Glenn, Executive Vice President and Chief Claims Officer for Westfield Specialty and brings 30 years of insurance claims and management experience to the role. At Westfield Specialty, Ms. Glenn is building a new, full-service claims organization in order to support all of Westfield Specialty's lines of business which currently include E&S Casualty; E&S Property; Financial Institutions; Management Liability and Westfield Pro (Cyber, E&O and Professional Liability).     Prior to joining Westfield Specialty, Krista spent five years as EVP, Chief Claims Officer at a North Carolina-based insurance carrier.  Krista also spent more than 21 years at the ACE/Chubb companies where she held many roles in Chubb, ACE North America and ACE Group Claims.  She ended her career at Chubb as the Head of Multinational Claims with dual reporting to the Global Accounts underwriting division.  Krista began her career handling claims and declaratory judgment actions at AIG in New York.Krista is a member of Chief, a 2019 Women to Watch and a 2015 Woman on the Move award winner, a member of the Federation of Defense & Corporate Counsel and APIW, and an advisory board member for the CLM.  She is a graduate of Seton Hall University and Delaware Law School and is admitted to the bar in Pennsylvania and New Jersey.  In her most important role, Krista is the proud mother of two adult daughters.

This week, Meghan and Jenn welcome Sarah Abrams Head of Claims for Baleen Specialty (a division of Bowhead Specialty). Sarah is a Chief Claims Officer with nearly 20 years of professional experience. Identify areas of growth and pain points stemming from regulatory and litigation landscape. Lines of insurance oversight include Commercial and Professional liability.

This weeks' guest is Kari Adams, a Senior Vice President of Claims, who leads Physician Insurance’s claims team guided by a simple philosophy: Do what’s in the best interest of our policyholders, and defend the practice of quality medicine. With this as our guide, and under Kari Adams’s leadership, we have achieved an enviable 10-year average of 97% defense verdicts out of a total of 80 jury trials.

This week's guest is Alex an American diplomat with a unique perspective on global affairs. Alex shares some wonderful stories from his distinguished career with Meghan and Robb, while also addressing Ray Bans v. Oakley's, tells an anecdote about Madeline Albright and the result from his running with the 78 year old German foreign minister. 

This week's guest is Caleb Thompson, a Casualty Adjuster at National American Insurance Company

This week, Meghan and Jenn talk to Sarah Cho, who handles Claims Advocacy & Management for Woodruff Sawyer. As one of the largest private insurance brokerage and consulting firms in the US, Woodruff Sawyer protects the people and assets of more than 4,000 companies.