Digital Health Heavyweights

Discover how Embold Health is redefining healthcare quality through data, AI, and transparency, and why better care does not always mean higher cost. Join Norm Volsky as he interviews Dr. Daniel Stein, founder of Embold Health, on how employers and patients can make smarter healthcare decisions by focusing on outcomes, not reputation. “Quality and cost don’t always go together.”In this episode, you’ll learn:🔍 Why healthcare transparency is critical for improving outcomes and reducing costs📊 How Embold Health measures provider quality beyond brand names and assumptions🤖 The role of AI in guiding smarter healthcare decisions at scale🏥 Why provider quality varies more than most people realize💰 How employers can reduce waste by steering toward high-value care⚖️ The shift from fee-for-service to value-based care models🧠 How data analytics is transforming healthcare navigation🔥 The impact of provider burnout on quality and system performance🚀 Why employers are becoming key drivers of healthcare innovation🧘‍♂️ Dr. Stein’s approach to maintaining personal health and balance as a founderFollow, connect and subscribe:LinkedIn: https://www.linkedin.com/company/digital-health-heavyweights-podcastYoutube: https://youtube.com/@DigitalHealthHeavyweightsInstagram: https://www.instagram.com/digitalhealthheavyweights/TikTok: https://www.tiktok.com/@heavyweightspodcast

In this episode of the Digital Health Heavyweights podcast, host Norman Volsky sits down with Scott Kirschner, Senior Director of Global Benefits at Greystar, to unpack what it really takes to manage employee benefits at scale in today’s rapidly evolving healthcare landscape.With a career deeply rooted in benefits and healthcare strategy, Scott shares how leaders can navigate complexity, communicate effectively across diverse workforces, and drive meaningful innovation in digital health.From embracing experimentation to leveraging data for smarter decision-making, this episode is packed with real-world insights for anyone shaping the future of employee benefits.💬 As Scott puts it: “Not everything is going to be successful.”💡 Which is exactly why “you might as well try other innovative things.”🤝 And at the core of it all: “You have to do it together.”✨ Key Takeaways📚 Healthcare is a dynamic field that requires constant learning.📣 Effective communication is crucial for benefits leaders.🚀 Innovative strategies can significantly improve employee retention.📊 Understanding data is key to making informed decisions.🌍 Globalization is changing the landscape of employee benefits.📱 Digital health solutions must prioritize user experience.⚡ Early adoption of new technologies can lead to better outcomes.🎯 Accepting failure is part of the innovation process.💼 Employers have leverage to negotiate healthcare costs.🧘‍♀️ Well-being practices are essential for managing stress.🎙️ What You’ll Learn- How to manage benefits for a global, diverse workforce- Why communication can make or break your benefits strategy- The role of digital health in improving employee outcomes- How to balance innovation with operational realities- Practical ways to measure the success of benefits programs⏱️ Chapters00:00 Introduction to Scott Kirschner and His Background02:49 Navigating Employee Benefits at Greystar05:44 The Role of Communication in Benefits Management08:24 Challenges in Managing Global Benefits11:16 Innovations in Digital Health Solutions13:47 Balancing Innovation with Operational Realities16:19 The Importance of Early Adoption in Benefits Solutions23:06 Embracing Risk in the Workplace25:50 The Value of Employee Health Benefits28:51 Navigating Healthcare Complexity30:45 Best Practices in Communication33:54 Evaluating Benefits Program Effectiveness37:35 Advice for Benefits Leaders39:48 Personal Well-being and Stress ManagementIf you're a benefits leader, HR executive, or digital health operator—this episode will give you a practical lens into what’s working (and what’s not) in today’s benefits landscape.🎧 Don’t forget to like, comment, and subscribe for more conversations with leaders shaping the future of healthcare! Let's work together to bring down costs.Ending the podcast with 'Scott we need to talk' because we ALL need to be talking about these issues, on and off air. Follow, connect and subscribe:LinkedIn: https://www.linkedin.com/company/digital-health-heavyweights-podcastYoutube: https://youtube.com/@DigitalHealthHeavyweightsInstagram: https://www.instagram.com/digitalhealthheavyweights/TikTok: https://www.tiktok.com/@heavyweightspodcast

Building High-Performing Healthcare Teams with Isaac KassabDiscover how Pearl Talent is transforming healthcare hiring across borders and why talent strategy is crucial for scaling digital health companies. Join Norm Volsky as he interviews Isaac Kassab, co-founder of Pearl Talent, on building resilient, high-quality remote teams that accelerate growth and improve care delivery. "There are brilliant people overseas." In this episode, you'll learn:🌍 How Pearl Talent leverages international micro-communities to hire phenomenal healthcare professionals🧠 The key lessons learned from early career team building and hiring abroad🚀 Why talent strategy is as vital as product development in digital health🩺 The unique challenges in healthcare talent acquisition and how to overcome them🤝 Strategies for leaders to build inclusive, effective teams across different geographies⭐ The importance of quality over cost in hiring decision-making🤖 How to incorporate AI and technology into talent management and upskilling🌱 The role of community, culture, and mentorship in scaling healthcare organizations✅ Practical tips for avoiding common hiring mistakes and setting clear expectations📈 Isaac’s insights on leadership evolution as companies growTimestamps:00:00 - Welcome and introduction to Isaac Kassab02:00 - The origins of Pearl Talent and the healthcare hiring challenge05:30 - Why healthcare needs international talent more than any other sector08:45 - Lessons from early career hiring mistakes and insights12:10 - The impact of team quality on company success15:25 - How Pearl builds remote healthcare teams across borders20:00 - Differences in healthcare talent requirements versus other tech sectors24:10 - The importance of culture and community in healthcare hiring28:00 - Navigating challenges unique to digital health talent acquisition32:30 - The pitfalls of outsourcing and building sustainable teams36:50 - How leadership style adapts as organizations scale40:15 - Investing in team well-being, mental health, and personal growth44:00 - The future of Pearl Talent and healthcare talent global markets48:00 - How to connect with Isaac and follow his workResources & Links:Pearl TalentIsaac Kassab on LinkedIn-  https://www.linkedin.com/in/isaac-kassab/Book: "High Growth Handbook" by Elad GilFollow, connect and subscribe:LinkedIn: https://www.linkedin.com/company/digital-health-heavyweights-podcastYoutube: https://youtube.com/@DigitalHealthHeavyweightsInstagram: https://www.instagram.com/digitalhealthheavyweights/TikTok: https://www.tiktok.com/@heavyweightspodcast

In this episode of the Digital Health Heavyweights podcast, host Norman Volsky sits down with Ardie Sameti, CEO and founder of Scala AI. Ardie shares his journey through healthcare, including his experience at Accolade, and the leadership lessons that shaped his approach to building and scaling companies. The conversation explores the real challenges of scaling healthcare solutions, the importance of building a strong, empowered culture, and how AI is transforming patient engagement and operational intelligence. “AI is the new UI.” Ardie also dives into why trust and transparency are non-negotiable when implementing AI in healthcare—and how founders can maintain balance while building in high-pressure environments, with trust and transparency at the center. Learn this week about making sense of the data and operational intelligence! Subscribe and follow along for more.________________________________________🔑 Takeaways🚀 Ardie's journey in healthcare began with a focus on operational efficiency.🤖 AI's value lies in its ability to provide clarity and actionable insights.🏗️ Building a culture of empowerment and accountability is crucial for success.🔍 Trust and transparency are essential in healthcare AI applications.🧠 Successful AI implementations start with understanding operational problems.💬 Engagement is key to improving patient outcomes in healthcare.🔗 Scala aims to unify fragmented data for better operational intelligence.⚖️ AI should enhance human decision-making, not replace it.🏡 Healthy living and family time are important for maintaining balance in a startup.📈 Learning from challenges is vital for growth and innovation.________________________________________⏱️ Chapters00:00 Introduction to Healthcare Challenges and AI Solutions03:14 Lessons from Accolade: Building a Healthcare Navigation System06:02 Leadership Insights: Empowerment and Culture at Accolade09:15 Challenges in Scaling Operations and Data Fragmentation12:03 Core Principles for Success: Customer Obsession and Operational Clarity15:27 Building Scala: A New Approach to Operational Intelligence18:13 The Future of Scala: Transforming Healthcare Operations21:24 Identifying Ideal Customers for Scala's Solutions24:45 AI in Healthcare: Opportunities and Cautions27:21 Elevating Healthcare Through Automation29:16 Data-Driven Insights for Operational Efficiency32:15 Enhancing Patient Engagement and Trust36:02 AI's Role in Reducing Cognitive Load36:49 Transparency and Trust in AI Healthcare Solutions39:51 Empowering Care Navigators with AI41:13 Avoiding Common Pitfalls in AI Implementation44:38 Demystifying AI in Healthcare47:19 Balancing Work and Family Life51:32 OutroFollow, connect and subscribe:LinkedIn: https://www.linkedin.com/company/digital-health-heavyweights-podcastYoutube: https://youtube.com/@DigitalHealthHeavyweightsInstagram: https://www.instagram.com/digitalhealthheavyweights/TikTok: https://www.tiktok.com/@heavyweightspodcast

In this episode of the Digital Health Heavyweights podcast, host Norm Volsky sits down with Donovan Ryckis, Founder & CEO of Ethos Benefits, to break down one of the biggest challenges facing employers today: rising healthcare costs. “We can save 36% on drugs.”  They dive into the hidden forces driving healthcare inflation, why fiduciary responsibility matters more than ever, and how data transparency is reshaping the future of employee benefits. Donovan shares his journey into healthcare, how Ethos Benefits is helping employers take control of their spend, and why education is the missing piece in most healthcare strategies. Talking about other brokers Donovan stresses, “It does not make sense to hire someone to give you advice who refuses to act in your best interest.” Ethos is out to change that- they work purely out of results for the employer directly. If you're an employer, benefits leader, or healthcare innovator—this is a must-watch conversation. “We only want to do our best work.”________________________________________💡 Takeaways📈 Healthcare premiums have risen significantly, impacting both employers and employees.⚖️ The fiduciary standard is crucial for ethical practices in employee benefits.💸 Misaligned incentives in healthcare lead to increased costs for employers.🔍 Data transparency is essential for making informed healthcare decisions.🧠 Employers need to understand their healthcare problem to take action.🤝 Ethos Benefits focuses on working with clients who recognize their healthcare challenges.🚀 Innovative solutions can lead to significant savings in healthcare costs.📚 Education is key to helping employers navigate their healthcare strategies.📊 Measuring success involves tracking various metrics related to healthcare spending.⚠️ The healthcare industry is facing a tipping point due to rising costs and lack of transparency.________________________________________⏱️ Chapters00:00 Introduction to Ethos Benefits and Healthcare Challenges06:21 The Misalignment of Incentives in Healthcare11:41 Identifying the Right Clients for Ethos Benefits13:41 Fiduciary Standards and Ethical Practices16:40 Innovative Solutions and Data-Driven Decisions21:02 Educating Employers on Healthcare Strategies24:19 Measuring Success in Healthcare Plans25:11 The Evolution of Employer Demand27:11 Enhancing Employee Experience with Better Service31:41 The Challenge of Transparency in Healthcare34:04 Real-World Impact of Transparency and Fiduciary Practices38:48 The Documentary: It's Not Personal, It's Just Healthcare44:09 Opportunities in Digital Health Solutions48:59 Addressing Waste in Healthcare Spending51:02 Future Plans for Ethos Benefits53:33 Personal Well-being and Stress Management57:16 OutroCheck it all out and be sure to subscribe!Follow, connect and subscribe:LinkedIn: https://www.linkedin.com/company/digital-health-heavyweights-podcastYoutube: https://youtube.com/@DigitalHealthHeavyweightsInstagram: https://www.instagram.com/digitalhealthheavyweights/TikTok: https://www.tiktok.com/@heavyweightspodcast

In this episode of the Digital Health Heavyweights podcast, Norm Volsky interviews Ann Lewandowski, a leading healthcare advocate and founder of Equitable Evidence, to unpack the structural challenges driving rising healthcare costs. Anne shares her perspective on fiduciary duty, misaligned incentives, and the lack of transparency in employer-sponsored health plans. The conversation dives into the influence of PBMs, the complexity of drug pricing, and how employers can take a more active role in reducing waste and improving outcomes. Ann also explores the growing role of AI and data analytics in healthcare, while emphasizing the importance of trust, accountability, and system-wide reform. This episode is a powerful call to action for employers, advisors, and innovators looking to challenge the status quo.  Takeaways ⚖️ Fiduciary duty is critical for protecting employer and employee interests in healthcare. 💸 Misaligned incentives are a root cause of rising healthcare costs. 🔍 Transparency in pricing and contracts is essential for meaningful reform. 💊 PBMs play a significant role in drug pricing complexity and cost inflation. 📊 Data-driven decision making can help identify and eliminate healthcare waste. 🤝 Employers should engage independent advocates to evaluate healthcare strategies. 🏢 Employer-sponsored health plans are a key lever for system-wide change. 🤖 AI has strong potential but must be built on trust and accountability. 🚀 Challenging legacy systems requires collaboration and bold leadership. 🌱 Personal wellness and resilience are important when driving industry changes.  Chapters 00:00 Introduction to Healthcare Advocacy 02:10 Personal Journey into Healthcare Advocacy 04:24 Navigating the Healthcare System: A Personal Story 09:32 Understanding Healthcare Decision-Making 15:48 Fiduciary Duty in Healthcare 18:53 Denials and PBM Influence on Coverage 24:41 Understanding Healthcare Costs and Incentives 28:10 The Role of AI in Patient Care 31:56 Building the Healthcare Rebel Alliance 33:00 Challenging Existing Power Structures 38:27 Engaging Employers and Advisors 42:54 Evaluating Digital Health Solutions 45:13 Empowering Employers in Healthcare 46:15 The Importance of Trust in AI 49:28 Personal Well-being and Healthy Living 51:39 Outro Follow, connect and subscribe:LinkedIn: https://www.linkedin.com/company/digital-health-heavyweights-podcastYoutube: https://youtube.com/@DigitalHealthHeavyweightsInstagram: https://www.instagram.com/digitalhealthheavyweights/TikTok: https://www.tiktok.com/@heavyweightspodcast

Join us for another amazing episode of the Digital Health Heavyweights podcast where we interview the heaviest hitters in the Digital Health Industry and chat about the future of Digital Health!! This week we sit down with Justin Leader, CEO of BenefitsDNA! He shares insights on transforming employer benefits through transparency, fiduciary accountability, and innovative strategies to reduce healthcare costs and improve outcomes. Discover how his punk rock spirit drives systemic change in healthcare decision-making. “Overpayment recoupments happens all the time.” We chat through Misaligned incentives in healthcare, the need for transparency and fiduciary standards and hidden cost drivers that everyone should be thinking about. Let’s take a systemic approach to innovate benefits! Sit down with Justin this week and hear about their incredible work at BenefitsDNA, and more! Takeaways🔍 Transparency in benefits leads to better decision-making.📊 Fiduciary duty requires ongoing oversight, not a one-time check.💸 Hidden fees and shared savings fees inflate costs.🤝 Direct contracting and schedule-based care reduce expenses.🧠 Ego and lack of education hinder benefits decision-makingFollow, connect and subscribe:LinkedIn: https://www.linkedin.com/company/digital-health-heavyweights-podcastYoutube: https://youtube.com/@DigitalHealthHeavyweightsInstagram: https://www.instagram.com/digitalhealthheavyweights/TikTok: https://www.tiktok.com/@heavyweightspodcast

Welcome back for another great week on the Digital Health Heavyweights podcast with your host Norm Volsky, this week we sit down for a fascinating conversation with the wonderful Scilla Andreen, CEO and founder of Impactful Networks. Together we discuss her journey from the film industry to mental health education. She emphasizes the importance of storytelling in creating community and connection, the role of ethical AI in emotional wellness, and the need for empathy in mental health technology. Scilla shares insights on the evolution of her organization, the impact of their programs, and the future goals for making mental health education accessible to all. “We are human beings wired to connect.” The conversation highlights the significance of seeking help, building trust, and the power of community in addressing mental health challenges. Learn how they are transforming mental health education through the power of storytelling!Takeaways🎬 Scilla Andreen emphasizes the importance of storytelling in mental health education. 🌍 Impactful Networks aims to make mental health education accessible and engaging. 🌱 The organization has evolved from film to focus on emotional wellness and resilience. 🤝 Community and connection are vital for mental health support. 🛤️ Sheila's journey reflects the organic evolution of her career into healthcare. 🆘 The need for teaching people to seek help is crucial in mental health. 🤖 Ethical AI can support emotional wellness but should not replace human connection. ⚠️ There are risks associated with mental health technology built without empathy. 📱 Misunderstood trends in digital mental health include the reliance on AI as a therapist. 🎓 Success for Impactful Networks includes raising funds to provide free programs in schools. Chapters 00:00 Introduction to Impactful Networks02:25 Sheila's Journey from Media to Mental Health04:34 The Power of Storytelling in Mental Health08:48 Creating Change Through Community Engagement10:30 Evolving Focus on Mental Health Education17:20 Preventative Approaches to Emotional Wellness19:51 The Role of Storytelling in Behavior Change25:21 Ethical AI and Human Connection25:56 Balancing AI and Human Connection27:11 The Risks of Technology Without Empathy28:16 Misunderstood Trends in Digital Mental Health30:05 The Power of Storytelling in Mental Health33:58 Success Stories and Corporate Impact40:31 Personal Wellness Practices and Mindset47:24 Outro (1).mp4Follow, connect and subscribe:LinkedIn: https://www.linkedin.com/company/digital-health-heavyweights-podcastYoutube: https://youtube.com/@DigitalHealthHeavyweightsInstagram: https://www.instagram.com/digitalhealthheavyweights/TikTok: https://www.tiktok.com/@heavyweightspodcast

In this episode of the Digital Health Heavyweights podcast, Norm Volsky interviews Donovan Pyle, founder of Health Compass Consulting, to explore the growing movement of employer-led healthcare reform. Donovan shares his journey into healthcare and explains how hidden costs, misaligned incentives, and outdated consulting models continue to drive unnecessary spending across employer-sponsored health plans. The conversation highlights the need for unbiased, fiduciary-driven consulting and more transparent procurement strategies that empower employers to take control of healthcare costs. Donovan also discusses real-world examples of cost reduction, the evolving digital health vendor landscape, and why employers must rethink how they select benefits partners. This episode offers practical insights into reducing healthcare waste while improving outcomes for employees and organizations alike.  Takeaways 🏢 Employers have significant influence over healthcare costs but often underestimate their power. 💸 Hidden waste and inefficiencies drive a large portion of healthcare spending. ⚖️ Traditional consulting and broker models can contain conflicts of interest. 🔍 Fiduciary, unbiased advice is critical for smarter healthcare decision-making. 📊 Employers need transparent procurement processes for healthcare vendors. 📉 Strategic vendor selection can lead to meaningful healthcare cost reductions. 🚀 Emerging digital health vendors are reshaping the benefits landscape. 📘 Employers benefit from structured playbooks for managing healthcare strategy. 🔄 Reform in healthcare purchasing must be led by employers themselves. 🌱 Personal balance and wellness are essential when advocating for systemic change.  Chapters 00:00 Introduction to Health Compass Consulting 03:01 Donovan's Journey into Healthcare 06:05 Understanding Employer Influence in Healthcare 08:41 The Need for a New Consulting Model 11:38 Identifying Waste in Healthcare Spending 14:34 The Role of Employers in Healthcare Costs 17:34 Case Studies of Successful Cost Reduction 20:16 Emerging Vendors and Market Changes 23:11 Challenges in Managing Healthcare Costs 25:45 Conflicts of Interest in Traditional Consulting 27:01 Broker Incentives and Objectivity 30:52 The Role of Benefits Consultants 36:11 The Need for a Fiduciary Process 38:29 Creating a Playbook for Employers 42:51 Transforming the Healthcare System 45:09 Optimism for Employer-Led Reform 47:04 Disruption in the Digital Health Industry 48:27 Balancing Work and Advocacy 49:37 Healthy Eating and Family Recipes 50:50 OutroFollow, connect and subscribe:LinkedIn: https://www.linkedin.com/company/digital-health-heavyweights-podcastYoutube: https://youtube.com/@DigitalHealthHeavyweightsInstagram: https://www.instagram.com/digitalhealthheavyweights/TikTok: https://www.tiktok.com/@heavyweightspodcast

In this episode of the Digital Health Heavyweights podcast, Norm Volsky interviews Mark Mincy, Chief Commercial Officer of USRX, to unpack the complex and often opaque world of pharmacy benefit management. They discuss fiduciary risks, conflicts of interest within traditional PBM models, and the structural incentives that drive up pharmacy costs for employers and employees. Mark shares his career journey in the pharmacy benefits space and explains why transparency, accountability, and independent fiduciary oversight are essential to meaningful reform. The conversation also explores specialty drug cost drivers, high-deductible health plans, legislative shifts, and how employers can take greater control of their pharmacy strategy without relying solely on legacy PBMs.  Takeaways 💊 Pharmacy benefit management is one of the most misunderstood drivers of healthcare costs. ⚖️ Fiduciary risk in pharmacy benefits is growing and requires employer attention. 🏦 Traditional PBM models often contain structural conflicts of interest. 🔍 Transparency is critical for controlling pharmacy spending. 📈 Specialty drug costs are a major contributor to rising employer healthcare expenses. 🏢 Employers can reclaim control by reevaluating vendor relationships. 📜 Legislative reform may reshape the future of pharmacy benefit management. 🔄 Alternative PBM models are gaining traction as cost containment solutions. 💡 Evaluating pharmacy vendors requires deeper scrutiny beyond surface-level pricing guarantees. 🧘‍♂️ Maintaining personal wellbeing is crucial in a high-pressure healthcare industry.  Chapters 00:00 Introduction to Pharmacy Benefit Management 03:02 Mark Mincy's Journey in Pharmacy Benefits 05:51 Understanding the Corruption in PBM Systems 08:40 The Role of Fiduciaries in Pharmacy Benefits 11:41 Challenges in the Current PBM Model 14:28 Legislative Recommendations for Pharmacy Benefits 17:15 Innovative Approaches at USRX Care 19:43 The Conflict of Interest in Pharmacy Benefits 22:01 Strategies for Managing Specialty Drug Costs 23:37 Taking Control of Pharmacy Benefits 25:50 The Impact of High-Deductible Health Plans 27:38 Future of Pharmacy Benefit Management 31:01 Evaluating Pharmacy Benefit Vendors 33:50 The Shift Towards Alternative PBMs 37:36 Navigating Change in Pharmacy Benefits 38:28 Maintaining Personal Well-being in a Stressful Industry 42:16 Outro Follow, connect and subscribe:LinkedIn: https://www.linkedin.com/company/digital-health-heavyweights-podcastYoutube: https://youtube.com/@DigitalHealthHeavyweightsInstagram: https://www.instagram.com/digitalhealthheavyweights/TikTok: https://www.tiktok.com/@heavyweightspodcast

In this episode of the Digital Health Heavyweights podcast, Norm Volsky interviews Sims Tillirson, founder of Tillirson Consulting Group, about his unexpected entry into employee benefits and how his experience has shaped his approach to consulting, sales, and digital health innovation. The conversation covers the importance of storytelling, building relationships, and continuous coaching. Sims shares his views on what consultants and brokers need, how transparency can unlock progress in healthcare, and why vendors must deliver real ROI to stand out in today’s saturated market. They also explore strategies for cost containment, evolving buyer expectations, and the connection between personal wellness and professional success.  Takeaways 🧠 Sims entered the employee benefits industry by accident but saw its long-term potential. 📚 Continuous learning and coaching are essential for personal and career growth. 📖 Storytelling is a powerful tool for building trust in consulting and sales. 💡 Point solution fatigue is real brokers are looking for clarity, not clutter. 💰 Transparency in healthcare pricing is critical for market transformation. 📦 Vendors must guarantee ROI to earn buyer trust in a crowded landscape. 🧭 The employee experience—not just tech—should be the north star. 📉 Cost containment efforts need to focus on high-impact strategies. 🌐 Innovation can stall without real disruption or accountability. 🏃‍♂️ Community engagement helps reduce stress and maintain balance.  Chapters 00:00 Introduction to Sims Tillirson and His Journey 03:04 Career Path and Lessons Learned 05:51 Transitioning to Consulting and Overcoming Challenges 08:57 Identifying Ideal Clients and Business Adjustments 11:41 Insights from Experience in Employee Benefits 14:44 Challenges in the Employee Benefits Ecosystem 17:42 The Need for Transparency in Healthcare 20:18 Coaching Brokers and Consultants 23:18 Common Challenges for Vendors in Employee Benefits 27:42 Standing Out in a Crowded Market 32:11 Changing Expectations of Brokers and Consultants 36:14 The Importance of Results in Vendor Relationships 38:21 Identifying Promising Vendor Pitches 40:32 Hunger for Stability and Accountability 42:06 The Need for Transparency in Healthcare 44:57 Impact of Incentives on Behavior 46:07 Data-Driven Cost Containment Strategies 48:38 Stalled Innovation and the Need for Disruption 50:31 The Importance of Impact Over Intent 51:35 Personal Strategies for Reducing Stress Follow, connect and subscribe:LinkedIn: https://www.linkedin.com/company/digital-health-heavyweights-podcastYoutube: https://youtube.com/@DigitalHealthHeavyweightsInstagram: https://www.instagram.com/digitalhealthheavyweights/TikTok: https://www.tiktok.com/@heavyweightspodcast

In this episode of the Digital Health Heavyweights podcast, host Norman Volsky welcomes Lee Lewis, the Chief Strategy Officer and General Manager of Medical Solutions at the Health Transformation Alliance (HTA). They discuss the pressing issue of rising healthcare costs and the misconceptions that many leaders have about managing healthcare expenses. Lee shares his insights on the three major dogmas that hinder progress in healthcare cost management: the belief that costs are fixed, that saving money equates to harming people, and the notion that efforts to save money are not worth the trouble. He emphasizes the importance of understanding the disconnect between price and quality in healthcare, urging employers to take a proactive approach in managing their health benefits.Takeaways🔥 Healthcare costs aren’t fixed: the belief that “nothing can be done” is one of the biggest barriers to change🚫 Saving money does NOT mean hurting people: better outcomes often come from lower-cost, higher-value care⚠️ Doing nothing is the biggest risk: an 8–10% trend is far more disruptive than thoughtful change🎯 Incentives drive behavior: benefits leaders are punished for one bad call but barely rewarded for massive savings🧠 Employer decisions are rational… just misaligned: fear of disruption outweighs upside without leadership support🔍 Price ≠ quality in healthcare: some of the best outcomes come at the lowest prices🧾 Transparency without steerage can backfire: members may assume higher price means better care🤝 HTA’s power is benchmarking + real-world performance data: RFPs don’t predict outcomes, current results do🧪 Point solutions must earn their seat at the table: 1% impact, 2x+ ROI, clean math, and pay-for-performance only🧙‍♂️ The best point solutions are invisible: show up at the moment of need, solve the problem, then disappear🚪 Primary care is the front door to cost control: whoever controls primary care controls downstream spend🧭 Steer referrals with data:  aligned PCPs + high-value referral pathways can reset system incentives💰 Employers must reward value creators and punish profiteers: otherwise prices will keep rising💊 GLP-1s and specialty drugs are the next battleground: employers want direct purchasing at rational prices🧬 Cell & gene therapies need adult supervision — saying “yes” to any price sets a dangerous precedent👥 The right benefits team can flatten trend: talent + permission + incentives matter more than tools📉 Tie benefits leader comp to CPI:  hit CPI without cost shifting and eliminate constant plan design churn🚀 Healthcare innovation must break the “10% better for 10x cost” rule: real disruption requires order-of-magnitude value🧠 Culture change starts with rejecting bad dogma: flat trend is possible when leaders believe it isChapters00:00 Introduction to Lee Lewis and HTA01:37 The Fight Against Rising Healthcare Costs03:18 Misconceptions in Healthcare Management06:55 Understanding Price vs. Quality in Healthcare11:36 Employer Accountability in Healthcare14:37 The Role of HTA in Healthcare Solutions17:23 Structural Issues in Employer-Sponsored Healthcare20:54 Point Solutions: Successes and Failures31:15 The Importance of Advanced Primary Care35:41 Data Transparency and Performance Measurement46:57 Emerging Demands in Healthcare56:27 OutroFollow, connect and subscribe:LinkedIn: https://www.linkedin.com/company/digital-health-heavyweights-podcastYoutube: https://youtube.com/@DigitalHealthHeavyweightsInstagram: https://www.instagram.com/digitalhealthheavyweights/TikTok: https://www.tiktok.com/@heavyweightspodcast

In this episode of the Digital Health Heavyweights podcast, Norm Volsky interviews Anish Sebastian, co-founder and CEO of Baby Scripts, a digital health startup transforming prenatal care through technology and data. Anish shares his journey into healthcare, the founding vision of Baby Scripts, and how the pandemic accelerated innovation in maternal care. The conversation highlights alarming U.S. maternal mortality rates, the importance of virtual monitoring, and how digital tools empower both patients and providers. They also dive into how AI could shape the future of maternal health, the need for system-level collaboration, and the role of active listening in effective innovation. Takeaways🤰 Baby Scripts is focused on improving prenatal care through digital health.📉 Maternal mortality rates in the U.S. are alarmingly high and rising.📲 Virtual care models can enhance access and outcomes for expectant mothers.👂 Active listening is essential in healthcare product innovation.📈 The pandemic accelerated the adoption of digital maternal health solutions.🧠 AI has the potential to redefine how care is delivered and accessed.🌍 Healthcare transformation requires collaboration among providers, payers, and patients.📦 Product-market fit evolved as Baby Scripts responded to market needs.👩‍⚕️ Personal health stories drive innovation in maternal care.🥗 Nutrition and wellness practices are part of the prenatal care equation. Chapters00:00 Introduction to Baby Scripts and Anish Sebastian04:36 The Birth of Baby Scripts09:30 Early Days and Product Market Fit12:05 Addressing Maternal Mortality14:50 Virtual Care and Access to Outcomes15:51 Impact of COVID on Maternal Health18:50 Future Innovations in Maternal Health19:07 Understanding Racial Inequality in Maternal Health23:05 Obesity and Pregnancy Complications24:32 Evolution of Baby Scripts' Product26:53 Accessing Baby Scripts and Partnerships28:40 Accessing Baby Scripts: A Patient's Journey30:35 Impactful Patient Stories: Real-Life Transformations32:24 Improving Patient Outcomes: The Baby Scripts Advantage35:51 Healthcare Transformation: The Role of Startup Health36:58 Active Listening: Keys to Success in Healthcare39:02 The Future of Digital Health: AI and Beyond40:34 Next Decade in Maternal Care: Innovations Ahead43:12 Living Health: Personal Wellness Practices46:26 Healthy Eating: Recipes and Tips for FamiliesFollow, connect and subscribe:LinkedIn: https://www.linkedin.com/company/digital-health-heavyweights-podcastYoutube: https://youtube.com/@DigitalHealthHeavyweightsInstagram: https://www.instagram.com/digitalhealthheavyweights/TikTok: https://www.tiktok.com/@heavyweightspodcast

In this episode of the Digital Health Heavyweights podcast, host Norm Volsky speaks with Jacob Peters, founder of Superpower, and Prabhat Dhar, Executive Vice President of Enterprise at Superpower. They discuss their personal journeys into healthcare, the founding of Superpower, and the challenges and opportunities in the preventative health space. The conversation covers the importance of proactive healthcare, the need for actionable health data, and the role of technology in transforming the healthcare experience. They also touch on the challenges of scaling a health tech company, measuring success, and the importance of personal health intelligence. Takeaways🧠 Jacob Peters’ personal health journey was the catalyst behind founding Superpower.❤️ Prabhat Dhar emphasizes the humanity that must remain central to healthcare.🚀 Superpower is reimagining preventative health through a technology-enabled approach.🧪 The platform turns biomarker testing into clear, actionable insights.👥 Consumer education and awareness are critical drivers of enterprise health adoption.💪 Superpower’s model empowers individuals to take ownership of their health.📊 Digital health often prioritizes engagement metrics over true outcomes.🧩 Employers face point-solution fatigue across today’s healthcare ecosystem.📈 Preventative health ROI can be demonstrated through early risk identification.🧘 Stress management is essential for executives in high-pressure environment Chapters 00:00 Introduction to Superpower and Founders' Backgrounds02:08 Jacob Peters' Journey into Healthcare04:17 Prabhat Dhar's Perspective on Healthcare and Technology08:54 The Early Days of Superpower and Founding Vision12:44 Prabhat's Personal Experience and Motivation16:47 Investor Interest and the Future of Preventative Health19:25 Challenges in Preventative Healthcare21:28 The Need for Proactive Health Models24:13 Defining Success in Preventative Health26:22 Making Biomarker Data Actionable26:58 Transforming Healthcare with AI and Intelligence29:46 Navigating the Point Solution Landscape33:56 ROI in Preventative Healthcare Solutions37:53 Scaling Superpower: Challenges and Successes40:42 Measuring Impact: Success Stories from Superpower43:21 The Digital Health Ecosystem: What’s Missing?45:46 Managing Stress in a High-Stakes Environment48:26 Healthy Eating: Recipes for Optimal Health49:56 OutroFollow, connect and subscribe:LinkedIn: https://www.linkedin.com/company/digital-health-heavyweights-podcastYoutube: https://youtube.com/@DigitalHealthHeavyweightsInstagram: https://www.instagram.com/digitalhealthheavyweights/TikTok: https://www.tiktok.com/@heavyweightspodcast

In this episode of the Digital Health Heavyweights podcast, Norm Volsky interviews Kris Davis, the Chief Operating Officer at OneImaging. Kris shares his journey from Google to the startup world, discussing his experiences at Virta and Sword Health, and the lessons learned from each role. He emphasizes the importance of customer success, leadership styles, and the need for a strong product focus in the digital health space. Kris also highlights the unique value proposition of OneImaging, which aims to cut imaging costs significantly while improving patient care. The conversation touches on maintaining balance in high-stress environments and the importance of healthy living performance.  Takeaways 🚀 Kris transitioned from Google to startups for the thrill of building something valuable. 📈 At Virta, Kris focused on customer success and implementation, scaling the company significantly. 🧠 Leadership styles can greatly impact team motivation and performance. 🎯 A strong product focus and customer experience are crucial for success in digital health. 🩺 Kris learned the importance of clinical integrity from Sami at Virta. 🛠️ Building a customer success function from scratch requires a solid blueprint. 💸 One Imaging's value proposition is centered around significant cost savings in imaging. ⚖️ Maintaining balance in a high-stress startup environment is essential for long-term success. 🥗 Healthy living and nutrition play a key role in performance and stress management. 🤝 Collaboration and team dynamics are vital for startup success.  Chapters 00:00 Introduction to Kris Davis and OneImaging 02:07 Transition from Google to Startups 03:51 Joining Virta and Its Mission 06:16 Building Customer Success at Virta 09:51 Lessons Learned from Sami at Virta 13:27 Leadership Styles and Team Dynamics 17:12 The Importance of Product and Customer Experience 18:57 Scaling Customer Success at Sword 22:55 The Journey from Zero to One at Sword 26:36 Joining One Imaging and Future Aspirations 28:25 Choosing One Imaging: A Strategic Decision 32:51 Elan: A Visionary Leader in Radiology 38:53 Pivotal Year for One Imaging: Growth and Challenges 44:23 Innovative Technology: Beyond Radiology 51:34 Maintaining Balance in a High-Stress EnvironmentFollow, connect and subscribe:LinkedIn: https://www.linkedin.com/company/digital-health-heavyweights-podcastYoutube: https://youtube.com/@DigitalHealthHeavyweightsInstagram: https://www.instagram.com/digitalhealthheavyweights/TikTok: https://www.tiktok.com/@heavyweightspodcast

In this episode of the Digital Health Heavyweights podcast, Norm Volsky interviews Nandan Rao, CEO of Starlight, a virtual proactive care clinic. Nandan shares his background, including his experience founding Virtual Lab and his transition from international public health to digital health. He discusses the importance of culturally sensitive coaching, the mission of Starlight to improve patient adherence, and the successes the company has achieved in partnership with major health systems. Following the model of CMS ACCESS, Starlight coordinates closely with provider groups for referrals and co-management The conversation also touches on the challenges of navigating the healthcare system, the importance of technology in enhancing patient care, and the personal experiences that shape Nandan's leadership style.Check out their website here: https://hellostarlight.com/Takeaways🧠 Nandan Rao has a diverse background in public health and technology. 🌟 Starlight focuses on improving patient adherence through health coaching.🤝 Culturally sensitive coaching is crucial for patient engagement.💻 The integration of technology with healthcare can enhance patient outcomes.📉 Value-based care is essential for improving healthcare efficiency.🩺 Patient relationships with coaches drive better health outcomes.🏥 Starlight has successfully partnered with major health systems.🧩 Understanding patient behavior is key to increasing program participation.💰 The healthcare system often prioritizes profit over patient care.🧘‍♂️ Nandan emphasizes the importance of self-care and stress management for leaders. Chapters00:00 Introduction to Nandan Rao and Starlight01:27 Founding Virtual Lab and Its Impact04:41 Comparing International Public Health and Digital Health07:13 The Value of an Eclectic Career in Leadership12:17 The Inspiration Behind Starlight23:48 Starlight's Mission and Approach24:58 Success Stories and Outcomes from Starlight29:15 Enhancing Patient Engagement through Referrals32:15 The Balance of Technology and Human Touch in Healthcare36:06 Leveraging Technology for Better Patient Outcomes39:28 Creating Meaningful Patient Experiences40:23 Scaling Healthcare Solutions Across Diverse Populations44:14 Navigating the Financial Landscape of Healthcare55:30 Personal Well-being in a High-Stress EnvironmentFollow, connect and subscribe:LinkedIn: https://www.linkedin.com/company/digital-health-heavyweights-podcastYoutube: https://youtube.com/@DigitalHealthHeavyweightsInstagram: https://www.instagram.com/digitalhealthheavyweights/TikTok: https://www.tiktok.com/@heavyweightspodcast

In this episode of the Digital Health Heavyweights podcast, Norm Volsky interviews Dr. Kumar Dharmarajan, co-founder and chief medical officer of World Class Health. They discuss Dr. Dharmarajan's journey in healthcare, the challenges of patient experience, and the importance of technology in improving healthcare delivery. The conversation delves into the economics of employer-sponsored healthcare, the mission behind founding World Class Health, and the potential of direct contracting and global healthcare solutions. Dr. Dharmarajan shares insights on engagement strategies, innovations, shaping the future of healthcare, and his personal health practices. Takeaways 💡 Clinical inspiration matters in healthcare operations ⚙️ Building technology for doctors requires understanding their workflow 🧑‍⚕️ Patient experience is often poor and needs improvement 🏢 Employer-sponsored healthcare is the largest payer in the U.S. 💰 Direct contracting can lead to significant cost savings 🌎 Global healthcare can offer high-quality care at lower prices 📈 Engagement strategies must be tailored to the audience 🔍 Data transparency is crucial for innovation and accountability 📊 Incentives should align between providers, employers, and patients 🧘‍♂️ Wellness and personal health practices are vital for healthcare leaders Chapters 00:00 Introduction to Dr. Kumar Dharmarajan and World Class Health 02:40 Lessons from Clover Health: Clinical Inspiration and Successes 05:17 Building Tech for Doctors and Patients: Key Principles 07:27 The Importance of Reducing Friction in Healthcare 09:55 Transitioning to Global Care Delivery: Motivations and Market Opportunities 12:28 Understanding Cost Disparities in Healthcare 14:25 Challenges in the Healthcare System: Misalignments and Transparency 17:38 Founding World Class Health: Personal Stories and Market Gaps 29:06 Global Centers of Excellence: Engagement and Cost Reduction 31:37 The Role of Nurses in Patient Care 34:23 Cost Savings in Healthcare 36:36 Demand for Specific Healthcare Services 38:32 Misconceptions About International Healthcare 41:39 Innovations in Global Healthcare 44:58 Engagement Strategies in Healthcare 51:59 Personal Wellness PracticesFollow, connect and subscribe:LinkedIn: https://www.linkedin.com/company/digital-health-heavyweights-podcastYoutube: https://youtube.com/@DigitalHealthHeavyweightsInstagram: https://www.instagram.com/digitalhealthheavyweights/TikTok: https://www.tiktok.com/@heavyweightspodcast

In this episode of the Digital Health Heavyweights podcast, host Norm Volsky interviews Noah Kotlove, Founder and CEO of Berry Street, a virtual nutrition therapy platform connecting patients with dietitians for one-on-one personalized nutrition care across more than 25 conditions, and  leveraging AI to empower providers and patients . Noah shares his patient-first journey how working with a dietitian helped him lose weight and why nutrition counseling remains one of the most underutilized benefits in U.S. healthcare despite broad commercial coverage that is often $0 out of pocket. The conversation explores Berry Street’s rapid growth since January 2023, its $50M raise in 2025, the difference between dietitians vs. “nutritionists,” and how Berry Street supports patients navigating the GLP-1 era with sustainable nutrition and behavior change. Takeaways 🥗 Nutrition therapy is widely covered by commercial insurance, yet remains deeply underutilized. 🧠 Dietitians support behavior change beyond “eat this / don’t eat that,” including relationship-with-food work. ⚖️ “Food freedom” helps patients avoid guilt spirals and build sustainable habits. 🍿 Small guardrails (like portioning snacks into a bowl) can compound into major outcomes over time. 🏢 Large enterprises often struggle with zero-to-one innovation—startups thrive because they’re built for it. 🚀 Berry Street scaled rapidly after launching in January 2023, reaching tens of millions in annualized revenue (as shared on-air). 💰 Berry Street raised $50M in 2025, driven by growth, a massive market tailwind, and strong provider/patient experience. 🩺 Dietitians are credentialed clinicians who can bill insurance; “nutritionist” is not a standardized credential term. 💉 GLP-1s are a powerful tool, but dietitian support helps protect nutrient intake, adherence, and long-term sustainability. 🍌 A simple daily habit: pairing fruit (banana) with protein/fats (peanut butter) can improve satiety and energy stability. Chapters00:00 Introduction to Noah Kotlove and Berry Street 01:35 Noah’s Path into Healthcare: A Patient-First Story 04:10 How Dietitian Care Drives Sustainable Behavior Change 07:24 Principles Behind Noah’s 60–65 lb Weight-Loss Journey 11:41 Founding Sobriety Soft: Early Entrepreneurship in Health Tech 15:25 Lessons Learned Building a Product for a Sensitive Community 18:25 Accenture to Startup CEO: Lessons from Enterprise Innovation 21:11 The Origin and Meaning Behind the Name “Berry Street” 23:19 Why Nutrition Therapy Is Massively Underutilized 24:34 Fundraising Advice: Authenticity in a Tough Capital Market 26:20 What Drove Berry Street’s $50M Raise and Growth Strategy 28:35 Dietitian vs. Nutritionist: Credentials, Training, and Trust 31:00 Inside the Berry Street Patient Experience 33:26 Insurance Coverage Explained: Preventive vs. Medical Nutrition Care 35:11 Go-to-Market Strategy: From DTC Growth to Health Plans 35:58 Becoming In-Network: Scaling Provider Contracts Nationally 37:20 Clinical Outcomes and the GLP-1 Nutrition Pathway 39:13 The Role of Nutrition in a GLP-1-Driven Future 48:45 Managing Stress and Staying Centered as a Founder 50:12 Healthy Habits and Simple Nutrition Wins 53:01 Closing Thoughts and Final ReflectionsFollow, connect and subscribe:LinkedIn: https://www.linkedin.com/company/digital-health-heavyweights-podcastYoutube: https://youtube.com/@DigitalHealthHeavyweightsInstagram: https://www.instagram.com/digitalhealthheavyweights/TikTok: https://www.tiktok.com/@heavyweightspodcast

In this episode of the Digital Health Heavyweights podcast, host Norm Volsky interviews Karl Ulfers, Co-Founder and CEO of DUOS. They discuss Karl’s career journey from consulting to healthcare technology, his experiences at Optum and Rally Health, and the founding vision of DUOS, which aims to create a seamless system of aging for older adults. Karl shares insights on partnerships with health plans, the importance of addressing day-to-day needs for older adults, and the recent growth and investment in DUOS. He also emphasizes the significance of maintaining a work-life balance and shares personal anecdotes about healthy cooking and family life. Takeaways💼 Karl Ulfers emphasizes the importance of doing your job well as the foundation for career progression.  🎯 Taking risks in your career can lead to significant opportunities and growth.  🌐 Understanding market dynamics is crucial for success in healthcare innovation.  🤝 Building a strong, cross-functional team is essential for product development.  👵➡️👴 DUOS aims to create a seamless system of aging for older adults.  🍽️🛡️ The company focuses on addressing day-to-day needs of older adults, such as food and safety.  🏥🤝 DUOS partners with health plans to improve access to care for members.  📈💸 The recent investment in DUOS will support its growth and expansion efforts.  🧘‍♂️ Maintaining a routine is vital for managing stress as a CEO.  👨‍🍳❤️ Healthy cooking and family engagement are important aspects of Karl's life. Chapters00:00 Introduction to Karl Ulfers and DUOS01:33 Early Career and Consulting Insights04:38 Journey at Optum and Innovations in Healthcare11:04 Transition to Rally Health and Leadership Growth14:41 Career Progression and Promotion Strategies20:23 Building Teams and Company Culture25:43 Evolution of Products at Rally Health28:23 Founding DUOS and Personal Inspiration28:28 The Journey Begins: A Decade of Insight31:14 Vision for Aging: Building a System of Care34:11 Partnerships with Health Plans: Enhancing Member Care37:06 Securing Growth: Navigating Investment in a Tough Market42:37 Member Experience: Simplifying Access to Care50:50 Practicing What You Preach: Balancing Work and LifeFollow, connect and subscribe:LinkedIn: https://www.linkedin.com/company/digital-health-heavyweights-podcastYoutube: https://youtube.com/@DigitalHealthHeavyweightsInstagram: https://www.instagram.com/digitalhealthheavyweights/TikTok: https://www.tiktok.com/@heavyweightspodcast

In this latest episode of the Digital Health Heavyweights podcast, host Norm Volsky and guest Elan Adler, CEO and founder of OneImaging, dive into a dynamic discussion about their respective ventures. Elan shares insights on OneImaging's recent $31 million Series A funding round led by VY Capital, highlighting strategic growth plans and industry challenges. Meanwhile, Norm discusses the founding and mission of MVP Growth Partners, emphasizing the importance of investing in companies that deliver real value. Together, they explore the broader implications for the digital health industry, the role of behavior change, and the potential for significant market impact.Takeaways💰 Elan Adler discusses the successful $31 million Series A funding round for OneImaging and its strategic implications. 🤝 VY Capital's involvement is seen as a strategic advantage for OneImaging's growth. 🚀 Norm Volsky shares the vision behind MVP Growth Partners and its focus on value-driven investments. 🎯 The conversation highlights the importance of aligning with investors who share a company's vision. 🏥 Norm and Elan explore challenges in the healthcare industry, including cost and access. 🔄 The role of behavior change in improving health outcomes is emphasized. 🌐 Elan shares insights on the potential for digital health companies to achieve significant impact. 📈 Norm discusses the importance of investing in companies that drive real value for customers. 🔮 The episode explores the dynamics of the digital health ecosystem and its future potential. 🛤️ Elan and Norm reflect on their respective journeys and the impact of their companies on the industry.  Chapters00:00:00 Introduction and Welcome00:05:00 One Imaging's Series A Funding Success00:15:00 Strategic Partnership with VY Capital00:25:00 MVP Growth Partners: Vision and Strategy00:35:00 Healthcare Industry Challenges00:45:00 Behavior Change and Health Outcomes00:55:00 Future of Digital HealthFollow, connect and subscribe:LinkedIn: https://www.linkedin.com/company/digital-health-heavyweights-podcastYoutube: https://youtube.com/@DigitalHealthHeavyweightsInstagram: https://www.instagram.com/digitalhealthheavyweights/TikTok: https://www.tiktok.com/@heavyweightspodcast

In this episode of the Digital Health Heavyweights podcast, Norm Volsky interviews John Quinn, founder and CEO of Wellnecity. They discuss John's journey from financial services to healthcare, the evolution of Wellnecity data-driven benefits management platform, and the importance of data in transforming healthcare. John shares insights from his consulting experience, the mission of Wellnecity, and the company's approach to hiring and building a strong culture. They also explore client success stories, the significance of fiduciary duty, and the future trends in healthcare, emphasizing the need for convenience and better patient experiences. Takeaways💼 John Quinn transitioned from financial services to healthcare due to the inefficiencies he observed in the industry. 🧠 Wellnecity’s Smart Hub platform integrates data to simplify health plan management. 🔗 The healthcare system is complex, with many data silos and a lack of interconnectivity. 📊 John emphasizes the importance of actionable data over traditional reporting methods. 🎯 Wellnecity’s mission is to help employers deliver affordable health benefits. ⚙️ The company focuses on connecting point solutions to enhance health plan performance. 🤝 Hiring for curiosity and collaboration is crucial for building a strong company culture. 💪 John advocates for higher quality healthcare to reduce costs. 💻 The future of healthcare lies in virtual solutions and convenience for patients. 💡 Wellnecity aims to provide a better patient experience through data-driven insights. Chapters00:00 Introduction to Wellnessity and John Quinn01:55 John's Journey into Healthcare03:56 Insights from Consulting Experience06:54 Building Wellnessity: The Origin Story09:54 Evolution of Wellnessity's Product13:58 Mission and Vision of Wellnessity14:55 Company Building and Hiring Practices17:55 Successes and Lessons Learned19:54 Client Success Story and Impact21:20 The Dynamics of Competition in Healthcare23:05 Fiduciary Duties and Data Utilization24:37 Ensuring Data Accuracy and Integration26:40 Proactive Benefits Management for Cost Savings28:29 Performance Improvement Strategies30:23 Surprising Insights from Client Engagement32:46 Building a Mission-Driven Company35:40 Future Trends in Healthcare39:26 Enhancing Patient Experience in Healthcare44:38 Personal Health Practices and Lifestyle Choices Follow, connect and subscribe:LinkedIn: https://www.linkedin.com/company/digital-health-heavyweights-podcastYoutube: https://youtube.com/@DigitalHealthHeavyweightsInstagram: https://www.instagram.com/digitalhealthheavyweights/TikTok: https://www.tiktok.com/@heavyweightspodcast

In this episode of the Digital Health Heavyweights podcast, Norm Volsky interviews Brad Kreick, CEO of Access Hope, discussing his journey in healthcare, the evolution of cancer care, and the innovative solutions AccessHope provides to bridge the gap between cutting-edge oncology and local treatment. Brad shares insights from his extensive experience in healthcare management, consulting, and investment, highlighting the importance of collaboration between treating oncologists and specialized cancer experts. The conversation also touches on the future of digital health, the impact of AI, and the personal stories that drive the mission of AccessHope.Takeaways💡 Brad Kreick's journey into healthcare stemmed from a desire to be a doctor.🏥 Healthcare is a dynamic industry, constantly evolving yet facing persistent challenges.🎯 AccessHope aims to bridge the knowledge gap in cancer care between local oncologists and specialized experts.🤝 Collaboration between treating oncologists and AccessHope's specialists leads to improved patient outcomes.📈 The company is on track to achieve profitability while continuing to grow and expand its services.👥 Brad emphasizes the importance of building a strong team to drive the mission of AccessHope.🧬 The cancer care landscape is rapidly changing, with advancements in precision oncology and genetic testing.💼 AccessHope's model integrates into employer benefit plans, enhancing patient access to specialized care.🤖 The future of digital health will see consolidation and the impact of AI on operational efficiency.🌿 Personal well-being and healthy living are crucial for leaders in high-stress environments.Chapters00:00 Introduction to AccessHope and Brad Kreick01:33 Brad's Journey into Healthcare04:11 Experience at Apria and Perspective on Healthcare06:39 Consulting Career at BRK Ventures08:01 Notable Client Experiences and Lessons Learned12:01 Insights on Private Equity Deals13:51 Transition to Access Hope16:53 Achievements at Access Hope20:14 Understanding Access Hope's Mission24:52 Collaboration with Employers and Health Plans26:18 Collaboration in Oncology Care28:23 Clinical Outcomes and Effectiveness31:52 Future Directions for Access Hope34:43 Product Development and Customer Engagement36:59 Market Trends and the Role of AI40:34 Innovation and Evolution in Digital Health42:47 Patient Stories and Impact46:32 Cost Management in Cancer Care49:08 Personal Well-being and Healthy LivingFollow, connect and subscribe:LinkedIn: https://www.linkedin.com/company/digital-health-heavyweights-podcastYoutube: https://youtube.com/@DigitalHealthHeavyweightsInstagram: https://www.instagram.com/digitalhealthheavyweights/TikTok: https://www.tiktok.com/@heavyweightspodcast

In this episode of the Digital Health Heavyweights podcast, host Norm Volsky is joined by Kili Preitauer, CEO of Override Health, and Dr. Christina Le-Short, VP of Clinical Delivery. They discuss the innovative approaches of Override Health in managing chronic pain through a virtual, patient-centered model that emphasizes non-opioid solutions. The conversation explores the misconceptions surrounding healthcare providers and payers, the importance of whole person care, and the integration of AI in healthcare. Both guests share their personal journeys in healthcare, the challenges they face, and the successes they've achieved in improving patient outcomes. The episode concludes with insights on the future of healthcare and the importance of personal health practices for leaders in the industry. Takeaways💻 Override Health focuses on virtual chronic pain management. 🧩 Kili’s journey into healthcare began with problem-solving. 🤝 Christina Le-Short emphasizes the need for collaborative care. 💡 Misconceptions about payers include the belief that they don't care about patients. 🩺 Doctors often don't have all the answers for complex conditions. 👥 Building strong teams is crucial for success in healthcare. 🌿 Patients need whole-person care for effective pain management. 📈 Override Health has seen significant patient satisfaction and outcomes. 🤖 AI can enhance efficiency in healthcare without replacing human interaction. 🧘 Personal health practices are essential for leaders in healthcare. Chapters00:00 Introduction to Override Health and Its Mission01:43 Personal Journeys into Healthcare04:11 Misconceptions in Healthcare: Payers and Providers06:40 Building Teams and Leadership in Healthcare08:45 Accomplishments in Pain Management09:49 The Importance of Whole Person Care10:34 Startup Experiences and Lessons Learned11:56 Inspiration Behind Joining Override Health15:14 Hiring for Success: Key Traits16:59 Identifying Better Approaches to Chronic Pain22:46 Patient Experience and Success Stories26:47 Non-Opioid Approaches to Pain Management28:20 Partnerships with Payers for Cost Reduction29:38 Transforming Pain Management: A New Approach30:19 Understanding Opioid Side Effects33:34 The Role of AI in Healthcare39:08 Future of AI in Pain Management44:10 Major Accomplishments at Override45:20 Predictions for Digital Health49:06 Practicing What You Preach: Healthy Habits55:53 OutroFollow, connect and subscribe:LinkedIn: https://www.linkedin.com/company/digital-health-heavyweights-podcastYoutube: https://youtube.com/@DigitalHealthHeavyweightsInstagram: https://www.instagram.com/digitalhealthheavyweights/TikTok: https://www.tiktok.com/@heavyweightspodcast

In this episode of the Digital Health Heavyweights podcast, Norm Volsky interviews Rich Fahn, Senior VP at NFP, discussing the evolution of employee benefits, the impact of digital health solutions, and the importance of understanding demographics in managing healthcare costs. Rich shares his journey from starting his own brokerage to joining NFP, emphasizing the significance of culture and relationships in the industry. The conversation also touches on the challenges of innovation, the role of GLP-1s in healthcare, and the necessity of preventative care. Takeaways💡 Innovation in employee benefits has significantly changed over the years. 👥 Understanding demographics is crucial for managing healthcare costs. 🌐 The rise of digital health solutions has created a complex landscape. 🤝 Building trust with clients is essential in the benefits industry. 🩺 Preventative care can lead to long-term cost savings for employers. 🏢 The importance of culture in a company affects employee satisfaction. 💪 Surrounding yourself with a supportive team is invaluable. 📲 Engagement with digital health solutions is key to their success. ⏳ Employers must adapt to the aging workforce and its implications. Chapters01:33 Rich Fahn's Journey into Healthcare05:36 Innovation in Employee Benefits and Cost Control09:04 Building Excel Benefit Group12:41 Challenges and Successes in the Benefits Industry18:04 Impact of Digital Health Solutions23:45 Navigating GLP-1s and Preventative Care29:10 Joining NFP and the Importance of Culture36:43 Strategies for Managing Aging Populations39:31 Vendor Approaches to Brokers and Consultants42:18 Consultant Mistakes and Client Relationships45:14 Stress Management in High-Pressure Roles47:32 Healthy Living and Nutrition Tips Follow, connect and subscribe:LinkedIn: https://www.linkedin.com/company/digital-health-heavyweights-podcastYoutube: https://youtube.com/@DigitalHealthHeavyweightsInstagram: https://www.instagram.com/digitalhealthheavyweights/TikTok: https://www.tiktok.com/@heavyweightspodcast

In this episode, Norm Volsky sits down with Trupti Mukker, Co-Founder and COO of Complement 1, the digital cancer rehabilitation platform, 1st non-pharma treatment layer helping patients complete treatment, recover faster, and lower costs.  Trupti shares her journey into healthcare, the inspiration behind Complement 1, and how digital cancer rehabilitation, rooted in exercise, nutrition, and stress management can significantly improve outcomes for patients during and after treatment. The conversation explores the clinical rigor behind Complement 1’s evidence-based approach, how the platform achieves 90% engagement and cost savings for payers and health systems, and the growing role of AI in personalizing rehabilitation for every cancer type, recovery stage, and side effects. Trupti also highlights the importance of daily clinical support in improving treatment adherence, quality of life, and long-term survivorship outcomes.Key Takeaways:👩‍⚕️ Trupti Mukker transitioned to healthcare to make a meaningful impact.💪 Complement 1 delivers digital cancer rehabilitation—a daily non-pharma treatment layer integrated into oncology care.📉 Less than 5% of cancer patients adhere to lifestyle modifications that can drastically improve outcomes.🏃‍♀️ Exercise and structured rehabilitation reduce fatigue and increase energy levels during treatment.🤝 Daily, human-led support drives real adherence and measurable outcomes.📊 Evidence shows lifestyle therapy can cut recurrence risk by up to 35–40%.✅ Complement 1’s program is 100% evidence-based and backed by clinical evidence.💰 The platform achieves 90%+ engagement and cost savings for health systems and payers.🧬 Personalized rehabilitation is essential across cancer types and recovery stages.🔮 The future of oncology includes digital cancer rehabilitation as a standard, AI-powered layer of care.Chapters00:00 Introduction to Complement 1 and Its Mission02:07 Trupti's Journey into Healthcare04:30 The Importance of Lifestyle Interventions in Cancer Care07:51 Personalized Patient Experience with Complement One11:37 The Impact of Lifestyle Changes on Cancer Recurrence14:22 Maintaining Clinical Rigor in a Human-Centric Model17:08 Driving Engagement and Cost Savings19:30 Partnerships and Market Response21:30 Personalization in Cancer Care24:19 Patient Success Stories26:18 The Future of Lifestyle Medicine and AI28:05 Advice for Founders in Healthcare29:01 Trupti's Personal Health Practices34:07 OutroFollow, connect and subscribe:LinkedIn: https://www.linkedin.com/company/digital-health-heavyweights-podcastYoutube: https://youtube.com/@DigitalHealthHeavyweightsInstagram: https://www.instagram.com/digitalhealthheavyweights/TikTok: https://www.tiktok.com/@heavyweightspodcast

In this episode of the Digital Health Heavyweights podcast, Norm Volsky interviews Vinay Nagaraj, CEO of Bonfire Analytics. Vinay shares his journey from biomedical engineering to healthcare sales, discussing the challenges and successes he faced while scaling revenue at Roundtrip. He emphasizes the importance of authentic relationships in sales, the role of data in healthcare, and the key traits he looks for in salespeople. Vinay also discusses the inspiration behind Bonfire Analytics, its mission to accelerate healthcare technology adoption, and the common mistakes healthcare companies make in sales. He provides insights into market opportunities, the importance of making data actionable, and offers advice for founders seeking funding. The conversation concludes with a discussion on personal well-being and healthy recipes. Takeaways🧑‍⚕️ Vinay's fascination with healthcare began early, driven by a desire to solve problems. ⚙️ His engineering background provided a unique perspective in sales, emphasizing process and analytics. 🤝 Building authentic relationships is crucial in sales; trust accelerates business. 🎯 Salespeople should focus on understanding customer pain points to be effective. 🚀 Key traits for successful salespeople include hunger to learn, initiative, and strong communication skills. 📊 Bonfire Analytics aims to provide actionable insights to healthcare companies to improve sales efficiency. 🌍 Vinay's global upbringing fostered adaptability and resilience, essential traits for a startup founder. 🏥 Healthcare companies often make the mistake of relying too heavily on large health systems for sales. 📈 There is significant growth potential in the behavioral health market and other emerging areas. 🔑 Data must be actionable; Bonfire helps clients leverage data effectively for their sales strategies.Chapters00:00 Introduction to Vinay Nagaraj and Bonfire Analytics01:11 Vinay's Journey into Healthcare and Technology02:12 Experience at Roundtrip and Transition to Sales05:16 Sales Successes and Lessons Learned07:55 Key Traits for Hiring Salespeople10:59 The Inspiration Behind Bonfire Analytics13:15 How Bonfire Analytics Helps Customers17:32 Vinay's Personal Background and Its Impact23:58 Common Mistakes in Healthcare Sales26:08 Opportunities in the Healthcare Market28:07 Making Data Actionable for Clients30:36 Advice for Founders Seeking Funding34:54 Stress Relief and Healthy Living36:58 Conclusion and Future OutlookFollow, connect and subscribe:LinkedIn: https://www.linkedin.com/company/digital-health-heavyweights-podcastYoutube: https://youtube.com/@DigitalHealthHeavyweightsInstagram: https://www.instagram.com/digitalhealthheavyweights/TikTok: https://www.tiktok.com/@heavyweightspodcast

In this episode of the Digital Health Heavyweights podcast, Norm Volsky interviews Joseph Kitonga, CEO and founder of Vitable Health. Joseph shares his journey from a family background in caregiving to creating a health plan that addresses the needs of underserved workers. He discusses the inspiration behind Vitable, his experience with the Thiel Fellowship, and the unique aspects of Vitable's direct primary care model. The conversation also covers the challenges of hybrid care models, the importance of empathy in healthcare, and the company's growth trajectory. Joseph emphasizes the need for accessible healthcare and shares insights on building a successful startup in the healthcare space.Takeaways✨ Joseph's family background in caregiving inspired him to create Vitable Health. 💙 Vitable Health aims to provide affordable healthcare for underserved workers. 🎓 The Thiel Fellowship provided Joseph with the opportunity to focus on his startup. 🚪 Vitable's model reduces barriers to accessing primary care services. 📈 The company has about 100,000 members and is growing rapidly. 💻 Vitable's approach integrates in-home and virtual care effectively. 🤝 Building empathy through direct interaction with clients is crucial for Vitable. 🗣️ Joseph emphasizes the importance of talking to users to build a successful product. 🚀 The Y Combinator experience was pivotal for Vitable's growth. 🧘 Joseph practices mindfulness and reading to manage stress and maintain focus. Chapters00:00 Introduction to Vitable Health and Joseph Kitonga01:42 Inspiration Behind Vitable Health05:12 The Thiel Fellowship Experience08:50 Vitable's Unique Care Model12:20 Challenges in Hybrid Care Models13:18 Building Empathy Through User Engagement16:02 Scaling Vitable Health18:20 Diverse Clientele and Market Focus20:09 The Y Combinator Experience26:37 Advice for Aspiring Founders27:43 Innovative Prescription Model29:20 Future Vision for Vitable Health31:41 Practicing What You Preach34:02 Healthy Eating and Lifestyle Choices37:08 OutroFollow, connect and subscribe:LinkedIn: https://www.linkedin.com/company/digital-health-heavyweights-podcastYoutube: https://youtube.com/@DigitalHealthHeavyweightsInstagram: https://www.instagram.com/digitalhealthheavyweights/TikTok: https://www.tiktok.com/@heavyweightspodcast

In this episode of the Digital Health Heavyweights podcast, Norm Volsky interviews Joe Perekupka, CEO of Freespira, a company focused on medication-free treatments for panic attacks and PTSD. Joe shares his journey into healthcare, his leadership experiences, and the importance of learning from mistakes. He discusses the mission of FreeSpira, the impact of COVID-19 on mental health treatment, and shares patient success stories. Joe also emphasizes the significance of cultural fitness in hiring and offers advice for employees of companies approaching IPOs. The conversation highlights the innovative approach of Freespira in addressing mental health issues and the importance of action and adaptability in leadership. Takeaways🩺 Healthcare offers a chance to positively impact society. 👥 Building a team in a startup requires cultural alignment. 💡 Embracing mistakes is crucial for growth. 🚀 Action creates opportunities and learning experiences. 🌬️ Freespira’s treatment is medication-free and effective. 🎖️ PTSD affects more than just combat veterans. 🌐 COVID-19 highlighted the need for virtual mental health care. 🗣️ Patient testimonials are powerful in demonstrating impact. 📈 Adherence rates for Freespira are higher than traditional therapies. 🍳 Healthy cooking can be simple and enjoyable. Chapters00:00 Introduction to Freespira and Joe Perekupka02:12 Joe's Journey in Healthcare06:37 Building a US Subsidiary for Brainsway10:11 Learning from Mistakes in Leadership13:23 Successes and Milestones at Brainsway16:10 Hiring for Sales in Startups17:28 Freespira Mission and Mental Health20:08 Understanding PTSD Beyond Combat22:40 Impact of COVID on Freespira23:43 The Shift to Virtual Care in Mental Health24:38 Patient Success Stories with Freespira28:11 Understanding the 17-Minute Protocol30:17 Real-World Impact and Statistics32:11 Veterans and the Ease of Use of Freespira33:42 CO2 Hypersensitivity and Its Effects34:56 Comparing Freespira to Traditional Treatments39:18 Managing Stress and Personal Well-being42:16 Healthy Eating and Family RecipesFollow, connect and subscribe:LinkedIn: https://www.linkedin.com/company/digital-health-heavyweights-podcastYoutube: https://youtube.com/@DigitalHealthHeavyweightsInstagram: https://www.instagram.com/digitalhealthheavyweights/TikTok: https://www.tiktok.com/@heavyweightspodcast

In this episode of the Digital Health Heavyweights podcast, Norm Volsky interviews Spencer Smith, SVP of Sales at Pareto Health. They discuss Spencer's journey in the healthcare industry, the misconceptions surrounding stop-loss insurance, and the benefits of self-funding for mid-sized employers. Spencer shares insights from his time at Plan Sight, the culture at Pareto, and the importance of leadership traits in healthcare. The conversation also touches on the role of brokers, the impact of digital health vendors, and future trends in the industry. Spencer emphasizes the need for trust and transparency in healthcare, as well as the personal growth he has experienced through podcasts.  Takeaways 🎓 Spencer Smith's journey into healthcare began by chance after college. 📉 Many employers treat stop-loss insurance as a commodity, missing the bigger picture. 🏢 Self-funding is not just for large employers; most employees are in self-funded plans. 🔓 Pareto Health offers a unique solution by unbundling healthcare components for employers. 🤝 The culture at Pareto is driven by a mission to support small to mid-sized employers. 🧘 Effective leadership in healthcare requires empathy, attitude, and self-care. ❗ Many misconceptions exist about self-funding among mid-sized employers. 💼 Brokers may have incentives to keep employers fully insured, impacting their advice. 🖥️ Digital health vendors play a crucial role in enhancing healthcare solutions. 🎙️ Podcasting has opened new doors for Spencer, enhancing his credibility in the industry.  Chapters 00:00 Introduction to Spencer Smith and Pareto Health 03:18 Common Misconceptions about Stop Loss 07:27 Transition to Pareto Health and Its Mission 11:17 The Role of Captives in Healthcare 13:33 Simplifying Self-Funding for Mid-Size Employers 14:15 Explaining Risk Financing 15:20 Success Stories from Pareto Health 16:23 Memorable Sales Experiences 18:06 Attracting Talent to Pareto Health 19:36 Company Culture at Pareto Health 20:33 Traits of Effective Leaders 24:35 Misconceptions about Healthcare for Mid-Size Employers 25:31 The Role of Brokers and Consultants in Self-Funding 27:46 Understanding When to Stay Fully Insured 30:01 Integrating Digital Health Solutions 31:46 Evaluating Return on Investment in Health Solutions 34:20 The Future of Captives and Primary Care 36:14 Lessons from Podcasting 39:46 The Impact of Personal Branding in Business 48:20 Maintaining Health and Wellness in a Busy Life  Follow, connect and subscribe:LinkedIn: https://www.linkedin.com/company/digital-health-heavyweights-podcastYoutube: https://youtube.com/@DigitalHealthHeavyweightsInstagram: https://www.instagram.com/digitalhealthheavyweights/TikTok: https://www.tiktok.com/@heavyweightspodcast

In this episode of the Digital Health Heavyweights podcast, host Norm Volsky interviews Kristian Ranta, CEO and founder of Meru Health. They discuss Kristian's journey from founding Mendor to establishing Meru Health, a company focused on redefining mental health care. The conversation explores cultural differences in healthcare systems, the importance of networking through Y Combinator, and the innovative approaches Meru takes in mental health treatment, including peer support and holistic care. Kristian shares insights on the impact of technology and generational differences on mental health, as well as the key traits needed for founders in the healthcare space. The episode concludes with a discussion on personal health practices and the future of mental health care.  Takeaways 🧠 Meru Health aims to redefine mental health care standards. 👤 Kristian Ranta's personal experiences shaped his mission in healthcare. 🌍 Cultural differences in healthcare systems can be eye-opening. 🤝 Y Combinator provides invaluable networking opportunities for startups. 📆 Continuous engagement in mental health care leads to better outcomes. ⚖️ Holistic approaches to mental health consider physical health factors. 🫂 Peer support is crucial for individuals facing mental health challenges. 👶👴 Generational differences impact mental health needs and perceptions. 📱 Technology and social media contribute to increased anxiety levels. 🔥 Founders in healthcare need tenacity, mission-driven focus, and strong teams.  Chapters 00:00 Introduction to Meru Health and Kristian Ranta 03:07 Kristian's Journey in Healthcare and Founding Mendor 05:56 Cultural Shock: Finland vs. US Healthcare Systems 08:44 The Y Combinator Experience: Building Connections and Credibility 11:53 Lessons from Y Combinator: Tenacity and Startup Principles 14:51 Meru Health's Holistic Approach to Mental Health 17:48 Understanding HRV Therapy and Its Benefits 20:47 Meru Health's Patient-Centric Model and Success Stories 23:42 Addressing the Anxious Generation: Causes and Solutions 28:13 The Impact of Technology on Privacy and Work-Life Balance 30:47 Setting Boundaries in a 24/7 Work Culture 32:40 The Importance of Peer Support in Mental Health 36:10 Finding Balance: Personal Stories of Mental Health 39:29 Innovations in Mental Health Care: Unlimited Support 43:24 The Future of Mental Health: Integrating Physical and Mental Health 46:36 Traits for Success in Healthcare Entrepreneurship Follow, connect and subscribe:LinkedIn: https://www.linkedin.com/company/digital-health-heavyweights-podcastYoutube: https://youtube.com/@DigitalHealthHeavyweightsInstagram: https://www.instagram.com/digitalhealthheavyweights/TikTok: https://www.tiktok.com/@heavyweightspodcast

In this episode of the Digital Health Heavyweights podcast, host Norm Volsky interviews Akifa Khattak, co-founder of Her Health AI, a fem-tech startup focused on non-invasive diagnostics for endometriosis. Akifa shares her personal journey with endometriosis, her legal advocacy in healthcare, and the importance of integrating technology into women's health. The conversation covers the challenges faced by women with endometriosis, the need for better diagnostics, and the financial implications of current treatment approaches. Akifa emphasizes the importance of awareness, education, and breaking taboos surrounding women's health issues, while also discussing the future of Her Health AI and the fem-tech industry.  Takeaways ⚖️ The legal profession plays a crucial role in navigating healthcare innovation. 🌎 Endometriosis affects 200 million women worldwide, often going undiagnosed for years. 🧬 Her Health AI aims to revolutionize diagnostics for endometriosis. ⏳ The current diagnostic timeline for endometriosis is around 10 years. 📚 Awareness and education are key to improving women's health outcomes. 💸 Financial implications of endometriosis treatment is significant for healthcare payers. 🗣️ Breaking taboos around women's health is essential for better support. 🩺 Her Health AI is focused on non-invasive diagnostic methods. 🚺 The future of fem-tech looks promising with increased integration in healthcare.  Chapters 00:00 Introduction to Akifa Khattak and Her Health AI 02:15 The Intersection of Law and Biotechnology 04:08 Successes in Legal Advocacy and Healthcare 06:56 Personal Journey: From Patient to Innovator 09:54 Understanding Endometriosis: Impact and Challenges 10:22 Treatment and Recovery for Endometriosis 12:40 Innovations in Diagnostics: Her Health AI's Approach 14:46 Financial Implications of Endometriosis Screening 16:54 Addressing the Stigma Around Women's Health 18:41 User Experience with Her Health AI 19:11 Integrating Technology in Healthcare 20:08 AI's Role in Diagnosing Endometriosis 22:53 Future Aspirations for Her Health 24:06 Evolution of Healthcare Technology 25:11 Recognition and Exposure in the Industry 27:14 The Future of fem-tech 29:20 Understanding Endometriosis Across Ages 32:15 Personal Health Practices and Stress Management 37:26 Nutrition and Lifestyle Choices for Health   Follow, connect and subscribe:LinkedIn: https://www.linkedin.com/company/digital-health-heavyweights-podcastYoutube: https://youtube.com/@DigitalHealthHeavyweightsInstagram: https://www.instagram.com/digitalhealthheavyweights/TikTok: https://www.tiktok.com/@heavyweightspodcast

In this episode of the Digital Health Heavyweights podcast, host Norm Volsky speaks with Dr. Cole Barfield and Elena Gambon from First Stop Health. They discuss their personal journeys into healthcare, the founding of Century Health and WellView, and the mission of First Stop Health to provide whole person care. The conversation highlights the importance of patient engagement, the role of strategy in healthcare growth, and the impact of 24/7 access to doctors on patient care. They also explore emerging trends in healthcare, including the use of AI and the importance of empathy in leadership. The episode concludes with insights on stress management and healthy living.  Takeaways 🧍‍♂️ First Stop Health provides whole person care for employees. 💬 Elena Gambon and Dr. Cole Barfield share their inspirations for entering healthcare. 🛤️ Dr. Cole Barfield's journey led him to co-found Century Health and WellView. 📈 First Stop Health focuses on high patient engagement and usage rates. 🏥 The company positions itself as a valuable alternative in the healthcare market. 🚪 The mission of First Stop Health is to eliminate barriers to care. 🧠 Elena Gambon emphasizes the importance of a Chief Strategy Officer in a growing company. 💖 Leadership at First Stop Health is centered around vulnerability and authenticity. 🎯 Career-defining moments shape how leaders bring value to clients. ⏰ 24/7 access to doctors significantly impacts patient care and decision-making.  Chapters 00:00 Introduction to First Stop Health 02:30 Personal Journeys into Healthcare 05:30 Founding and Growth of First Stop Health 08:26 Understanding Usage and Engagement in Healthcare 12:19 The Unique Value Proposition of First Stop Health 14:38 The Mission and Vision of First Stop Health 16:54 The Role of Strategy in Growth 21:40 Career-Defining Moments 27:16 Impact of 24/7 Access to Healthcare 31:33 The Emotional Aspect of Decision Making in Healthcare 33:17 Cost Savings and Direct Care Models 36:53 Generational Differences in Decision Making 41:09 Improving Access and Affordability in Healthcare 42:32 Future Directions for First Stop Health 47:34 Emerging Trends in Healthcare Technology 50:58 Personal Well-being and Healthy Living  Follow, connect and subscribe:LinkedIn: https://www.linkedin.com/company/digital-health-heavyweights-podcastYoutube: https://youtube.com/@DigitalHealthHeavyweightsInstagram: https://www.instagram.com/digitalhealthheavyweights/TikTok: https://www.tiktok.com/@heavyweightspodcast

In this episode of the Digital Health Heavy Weights podcast, Norm Volsky interviews Dickon Waterfield, president of Lantern, a specialty care platform. They discuss Dickon's journey from strategy consulting to healthcare, his experiences in investing, and his pivotal roles at Big Health and Lantern. The conversation delves into the challenges of the PBM industry, the importance of direct contracting, and the future of healthcare innovations, particularly in specialty care and oncology. Dickon emphasizes the need for transparency, quality care, and the alignment of incentives in the healthcare system.  Takeaways ❤️ Healthcare is a deep personal field that impacts everyone. 🔄 Transitioning from investing to operational roles can provide valuable insights. 🤝 Sales in healthcare requires a focus on building relationships and trust. 🔍 Understanding the details of the product and the buyer is crucial for success. ⚠️ The PBM industry faces significant challenges due to misaligned incentives. 💼 Direct contracting models can lead to substantial cost savings for employers. 🔎 Quality care and transparency are essential in specialty care. 👥 Building a strong team is vital for scaling a healthcare business. 🎯 Focusing on a few core services can lead to greater impact than spreading too thin. 🧘 Maintaining a healthy work-life balance is important for long-term success.  Chapters 00:00 Introduction to Dickon Waterfield and Lantern 02:22 The Personal Connection to Healthcare 04:50 Early Career at Monitor Group 06:29 Transition to Investing and Early-Stage Companies 09:43 Lessons from the Investment Side 11:47 Joining Big Health and Early Challenges 13:52 The Role of Sales in Early-Stage Companies 16:53 Building Relationships in Sales 19:41 Navigating the Two-Sided Marketplace 21:03 Scaling from Zero to 2.5 million Members 23:41 The Evolving Landscape of Healthcare Sales 25:12 The Difference Between Evangelists and Scalers 26:40 The Importance of Mentorship in Business Growth 27:56 Building Effective Sales Teams: Experience vs. Potential 31:16 Navigating Challenges in the PBM Industry 39:21 The Evolution of Direct Contracting Models 41:01 Expanding Horizons: The Future of Lantern 56:45 Personal Health Practices in a Stressful Industry Follow, connect and subscribe:LinkedIn: https://www.linkedin.com/company/digital-health-heavyweights-podcastYoutube: https://youtube.com/@DigitalHealthHeavyweightsInstagram: https://www.instagram.com/digitalhealthheavyweights/TikTok: https://www.tiktok.com/@heavyweightspodcast

In this episode of the Digital Health Heavyweights podcast, Norm Volsky interviews Ryan Coplon, founder and CEO of Health Wallet. They discussed Ryan's transition from risk finance to healthcare, the inception of Health Wallet, and the challenges faced in the industry. Ryan shares insights on how Health Wallet simplifies benefits for stakeholders, leverages technology and AI for engagement, and maintains cost efficiency compared to competitors. The conversation also touches on the company's growth, hiring philosophy, and personal health practices of Ryan Coplon.  Takeaways 📱 Health Wallet simplifies access to benefits through a mobile platform. 🔄 Ryan transitioned from risk finance to healthcare to address employee benefits challenges. 🚀 Echelon Advisors helped incubate Health Wallet's concept. ⛰️ Self-funding benefits were not popular when they started, presenting challenges. 📉 Health Wallet addresses underutilization of point solutions in healthcare. 🌟 The platform enhances member experience and engagement. 🔗 Health Wallet integrates various third-party solutions for better service. 💸 The company operates at a lower cost compared to its competitors. 📈 Customer retention is high due to continuous product developments. 🤝 Ryan emphasizes the importance of autonomy and trust in his team.  Chapters 00:00 Introduction to Health Wallet and Ryan Coplon 01:32 Transitioning from Risk Finance to Healthcare 03:03 Challenges in Employee Benefits and Self-Funding 06:33 Inception of Health Wallet 08:33 Simplifying Benefits for Stakeholders 11:56 Common Issues Addressed by Health Wallet 14:04 Leveraging Technology for Engagement 16:47 Introduction of Benny AI Bot 17:58 Pricing and Competitive Advantage 19:25 Customer Retention and Product Enhancements 21:20 Broadening Service Offerings 25:13 Company Growth and Team Dynamics 26:35 The Evolution of Software Infrastructure 28:05 Hiring and Leadership Philosophies for a Lean Team 31:06 The Importance of Autonomy and Trust in Teams 33:57 Milestones and Achievements at Health Wallet 38:54 Future Growth and Industry Awareness 41:43 Anticipating Changes in the Benefits Landscape 45:16 Personal Health Practices and Lifestyle Choices Follow, connect and subscribe:LinkedIn: https://www.linkedin.com/company/digital-health-heavyweights-podcastYoutube: https://youtube.com/@DigitalHealthHeavyweightsInstagram: https://www.instagram.com/digitalhealthheavyweights/TikTok: https://www.tiktok.com/@heavyweightspodcast

In this episode of the Digital Health Heavyweights podcast, our host Norm Volsky speaks with Dr. Tim Church, Chief Medical Officer at Wondr Health about his journey in healthcare, the challenges and successes in digital health, and the importance of behavior change in weight loss. They discussed the impact of GLP-1 medications, the role of AI in healthcare, and the essential leadership skills needed for success in the digital health landscape. Tim emphasizes the need for clinicians in digital health and shares insights on how to inspire doctors to transition into this innovative field.  Takeaways 🩺 Dr. Tim Church emphasizes the importance of helping people through healthcare. ⚖️ The obesity epidemic is a significant concern that needs attention. 🧪 Digital health companies face challenges in differentiation and scientific backing. 🔁 Behavior change is crucial for effective weight loss and health improvement. 💉 GLP-1 medications are a game changer but should be used wisely. 🤖 AI has the potential to revolutionize healthcare but requires quality data. 🎓 Leadership skills are essential for success in digital health companies. 👩‍⚕️ Clinicians should be involved in digital health to ensure effective solutions. 🌍 Understanding population-based medicine is key for healthcare professionals transitioning to digital health. 🥗 Practicing a balanced diet and exercise is vital for personal health.  Chapters 00:00 Introduction to Dr. Tim Church and Digital Health 02:20 Journey into Healthcare and Digital Health 04:05 Founding Catapult Health 05:43 Challenges in Digital Health 10:23 Successes in Health Initiatives 13:20 Customer Acquisition in Digital Health 15:25 Lessons Learned in Digital Health 20:41 Navigating the Digital Health Ecosystem 27:56 Understanding ROI in Digital Health 30:26 Key Traits for Digital Health Founders 32:42 The Importance of Clinical Expertise in Digital Health 36:49 Navigating the Digital Health Landscape 40:34 Behavior Change: The Holy Grail of Digital Health 42:54 The Role of GLP-1s in Weight Management 48:25 AI's Impact on Healthcare 53:44 Practicing What You Preach in Health Follow, connect and subscribe:LinkedIn: https://www.linkedin.com/company/digital-health-heavyweights-podcastYoutube: https://youtube.com/@DigitalHealthHeavyweightsInstagram: https://www.instagram.com/digitalhealthheavyweights/TikTok: https://www.tiktok.com/@heavyweightspodcast

In this episode of the Digital Health Heavyweights podcast, Norm Volsky interviews Matt Eurey, Chief Commercial Officer of Carrum Health. Matt shares his extensive experience in the healthcare industry, discussing his journey from leading benefits at Time Warner Cable, and transitioning to the vendor side with Accolade. He emphasizes the importance of ROI in employee benefits, the need for innovation, and the significance of customer relationships in driving success. Matt also shares insights on the future of healthcare, the challenges faced by digital health companies, and why he chose Carrum Health, highlighting its commitment to value-based care and transparency.  Takeaways 🔄 Matt transitioned into healthcare benefits through union negotiations. 📺 At Time Warner Cable, free cable is the most valued employee benefit. 💡 ROI in employee benefits is often misunderstood and exaggerated. 🏥 Carrum Health focuses on value-based care and transparency. 🤝 Building a successful sales team requires collaboration and alignment. 🧑‍💼 Customer relationships are crucial for driving sales and success. 📊 Digital health companies need to demonstrate clear ROI to gain traction. 💥 The healthcare industry is ripe for innovation and transformation. 🤖 AI will play a significant role in improving healthcare delivery. ⚖️ The future will see a divide between successful and unsuccessful healthcare solutions.  Chapters 00:00 Introduction to Matt Eurey and Carrum Health 02:54 Matt's Journey into Healthcare Benefits 05:55 Leading Benefits at Time Warner Cable 08:52 Transitioning to Lowe's and Managing Scale 11:47 Calculating ROI in Benefits Programs 14:22 Innovations in Care Navigation and COEs 17:32 Moving to the Vendor Side at Accolade 20:21 Lessons Learned from Vendor Experience 22:19 From Struggles to Success: Building a Winning Team 26:02 The Art of Selling: Traits of Great Salespeople 28:34 Customer-Centric Approach: The Key to Sales Success 33:44 Innovating in Healthcare: The Role of Employers 38:26 Navigating the Digital Health Landscape: Common Pitfalls 40:38 Future Trends in Healthcare: Winners and Losers 42:45 Balancing Work and Health: Personal Insights Follow, connect and subscribe:LinkedIn: https://www.linkedin.com/company/digital-health-heavyweights-podcastYoutube: https://youtube.com/@DigitalHealthHeavyweightsInstagram: https://www.instagram.com/digitalhealthheavyweights/TikTok: https://www.tiktok.com/@heavyweightspodcast

In this episode of the Digital Health Heavyweights podcast, Norm Volsky interviews Pramod John, CEO of VIVIO, who discusses his journey from technology to healthcare, the inefficiencies of the current healthcare system, and the mission of VIVIO to provide data-driven solutions that improve patient outcomes while reducing costs. Pramod emphasizes the need to rethink the role of pharmacy benefit managers (PBMs) and advocates for a healthcare model that prioritizes transparency and efficiency. He shares insights on the importance of data in healthcare decision-making and the responsibility of leaders to act in the best interests of patients and the healthcare system. Takeaways 💡 Pramod John transitioned from tech to healthcare to address large-scale problems. 💰 The U.S. spends almost as much on healthcare as the rest of the world combined. 🕵️‍♂️ Healthcare inefficiencies are likened to a 'mobbed up' industry. 🚫💊 VIVIO aims to eliminate the need for PBMs in healthcare. 📊 Data is crucial for determining the right drug for the right patient. 🏥 Healthcare should be treated as a public trust, not a public trust fund.🎯 The right drug for the right person at the right price is VIVIO's mission. ⚠️ Incentives in healthcare often lead to poor decision-making. ❌📦 The PBM model is unnecessary and should be replaced. 🧑‍⚕️💬 Healthcare leaders have a social responsibility to act in the best interests of patients. Chapters 00:00 Introduction to Pramod John and VIVIO 02:05 The Shift from Tech to Healthcare 04:13 Understanding Healthcare Expenditures 07:03 Founding Oration and Lessons Learned 15:07 Building Teams and Managing People 18:02 The Mission of VIVIO 23:01 Data-Driven Healthcare Solutions 26:56 Challenging the PBM Model 31:00 The Case Against PBMs 36:10 Incentives and Accountability in Healthcare 39:34 The PBM Tax and Its Impact 39:44 Using Data for Effective Drug Management 45:17 Personal Health Practices and InsightsFollow, connect and subscribe:LinkedIn: https://www.linkedin.com/company/digital-health-heavyweights-podcastYoutube: https://youtube.com/@DigitalHealthHeavyweightsInstagram: https://www.instagram.com/digitalhealthheavyweights/TikTok: https://www.tiktok.com/@heavyweightspodcast

In this episode of the Digital Health Heavy Weights podcast, Norm Volsky interviews Antonio Moraes, co-founder and CEO of XP Health. They discuss Antonio's journey from founding Vox Capital to creating XP Health, a revolutionary vision care platform. The conversation covers the challenges of fundraising, the importance of purpose in business, and the impact of AI on healthcare. Antonio shares insights on building a strong company culture, the growth of XP Health, and the mission to provide affordable vision care to millions.  Takeaways 👓 Antonio Moraes founded XP Health to improve vision care. 🌎 Vox Capital was one of the first impact investing funds in Latin America. 💸 Fundraising is a challenging grind for startups. 🎯 Finding product-market fit is crucial for success. ⚖️ Profit and purpose can coexist in business models. 🌐 XP Health aims to impact 1 billion people globally. 💰 The company reduces vision care costs significantly for members. 👥 Building a strong team is essential for company culture. 💪 Persistence and resilience are key traits for successful founders. 🤖 AI is transforming customer support and healthcare diagnostics.  Chapters 00:00 Introduction to XP Health and Antonio Moraes 01:55 Founding Vox Capital: A Journey of Purpose and Impact 05:13 The Evolution of Vox Capital and Fundraising Challenges 07:19 Lessons Learned from Leading Vox Capital 08:14 A New Capitalism: Merging Profit with Purpose 10:52 The Birth of XP Health: Addressing Vision Care Challenges 14:48 The Vision Care Crisis: Global Perspectives and Solutions 17:09 The XP Health Experience: Member and Employer Benefits 19:21 Cost Savings for Employers: The XP Health Model 20:39 Growth Journey of XP Health: From Garage to 3,000 Clients 22:04 Navigating Challenges and Innovations in Business 23:22 Building a Strong Team Culture 26:51 Strategic Hiring for Innovation 29:04 Creating a Positive Company Culture 30:47 Fundraising Insights for Founders 33:59 The Role of AI in Digital Health 36:13 Expanding Product Offerings in Vision Care 38:32 Characteristics of Successful Founders 41:45 Personal Well-being and Stress Management Follow, connect and subscribe:LinkedIn: https://www.linkedin.com/company/digital-health-heavyweights-podcastYoutube: https://youtube.com/@DigitalHealthHeavyweightsInstagram: https://www.instagram.com/digitalhealthheavyweights/TikTok: https://www.tiktok.com/@heavyweightspodcast

In this episode of the Digital Health Heavyweights podcast, host Norm Volsky interviews Sherry Rais, co-founder and CEO of Enthea, a company focused on innovative mental health solutions through psychedelic therapy. Sherry shares her background working with the UN and World Bank, her insights into the global mental health crisis, and the inspiration behind founding Enthea. The conversation delves into the benefits of ketamine therapy, the challenges of stigma surrounding mental health and psychedelics, and the transformative outcomes seen in patients. “We’ve seen an 86% reduction in PTSD.” Sherry emphasizes the importance of addressing mental health disparities and the potential of psychedelic therapies to provide hope and healing. “Psychedelics are non-addictive, like whatsoever.” In this conversation, Norm and Sherry Rais explore the profound impact of music, social anxiety, and the healing potential of psychedelics. They discuss how psychedelics can help individuals confront and rewire traumatic memories, leading to significant breakthroughs in mental health treatment. The conversation also highlights the importance of employer support for mental health initiatives and the role of psychedelics in addiction recovery. Sherry shares insights on the neuroscience behind these therapies and emphasizes the need for holistic approaches to mental wellness. Learn about how Enthea is lifting the veil on Psychedelics and revolutionizing the mental health space! Takeaways:🌍 The global mental health crisis affects millions, with many lacking access to treatment. ⚠️ Traditional mental health treatments often fail to address root causes. 🍄 Psychedelic therapies show promise in treating mental health conditions. 💡 Enthea aims to make innovative mental health treatments accessible and affordable. 💉 Ketamine therapy has shown significant reductions in PTSD, depression, and anxiety. 🔑 Integration therapy is crucial for maximizing the benefits of ketamine treatment. 💊 SSRIs often come with severe side effects and are not effective for many. 🔬 Psychedelics are being researched for their therapeutic potential in mental health. 🚫 The stigma surrounding psychedelics can hinder their acceptance as legitimate treatments. Music is a personal decision and connects us all. 😰 Social anxiety can lead to negative feedback loops. 🛠️ Psychedelics can help rewire traumatic memories. 🏥 Therapeutic settings provide safety for healing. 🌈 Psychedelics can lift the veil of perception. ☯️ Ego dissolution can lead to a sense of unity. 🏢 Employers have a responsibility to support mental health. 📊 Utilization of mental health benefits is crucial. 🌱 Addressing root causes can improve productivity. 🚬 Psychedelics can aid in addiction recovery.   Chapters00:00 Introduction to Sherry Rais and Enthea04:39 Inspiration Behind Founding Enthea09:43 Benefits of Enthea's Services for Employees13:03 Transformative Outcomes of Ketamine Therapy20:54 Comparing SSRIs and Psychedelic Therapies28:48 The Therapeutic Benefits of Altered States30:00 Understanding Social Anxiety and Its Impact31:00 Neuroscience of Memory and Healing32:26 Revisiting Traumatic Memories for Healing33:25 The Clarity of Psychedelics in Therapy34:55 Lifting the Veil: Psychedelics and Self-Discovery37:33 The Role of Ego in Psychedelic Experiences39:22 Confronting Internal Struggles41:34 The Importance of Employer Support for Mental Health43:26 Utilization ofFollow, connect and subscribe:LinkedIn: https://www.linkedin.com/company/digital-health-heavyweights-podcastYoutube: https://youtube.com/@DigitalHealthHeavyweightsInstagram: https://www.instagram.com/digitalhealthheavyweights/TikTok: https://www.tiktok.com/@heavyweightspodcast

In this episode of the Digital Health Heavyweights podcast, Norm Volsky interviews Kimball Thomas, CEO and founder of Walrus, a company dedicated to improving medication adherence and reducing pharmacy costs for employers. Kimball shares his personal journey into healthcare, inspired by his own experiences with asthma and the complexities of the healthcare system. He discusses how Walrus leverages data insights to provide personalized medication management, emphasizing the importance of user engagement and the unique value proposition of their services. The conversation also covers the impact of Walrus on employee health, cost savings for employers, and the innovative Walrus RX Rewards program that incentivizes healthy behaviors. Kimball highlights the role of technology in enhancing the patient experience and the ongoing need for pharmacists to provide personalized care in a rapidly changing healthcare landscape. Takeaways🔹 Kimball Thomas is the CEO and founder of Walrus, a company focused on improving medication adherence and reducing pharmacy costs for employers. 🌬️ Kimball's personal experiences with asthma and the healthcare system inspired him to enter the healthcare space. 📊 Walrus leverages data insights to address pharmacy spend and improve health outcomes for employees. 📱 The company focuses on user engagement, achieving higher engagement rates than most digital health companies. 💊 Walrus operates as a precision pharmacy, providing personalized medication management and support. 🎁 The Walrus RX Rewards program incentivizes employees to engage with their health and medication management. 💰 Walrus has demonstrated significant cost savings for employers through improved medication adherence and reduced hospitalizations. 🤝 The company collaborates with existing pharmacy benefit managers (PBMs) to enhance the user experience without displacing them. 🧠 Kimball emphasizes the importance of understanding the consumer experience in healthcare. 📞 Walrus's approach includes ongoing support and communication with patients to ensure they receive the best care possible. Chapters00:00 Introduction to Walrus and Kimball Thomas02:34 Kimball's Journey into Healthcare09:47 The Unique Approach of Walrus Health18:17 Precision Pharmacy: A New Paradigm22:02 Case Study: Success with Pitney Bowes27:48 Walrus Technology Evolution34:28 Personalized Patient Engagement39:40 The Role of Pharmacists in Modern Healthcare45:20 Walrus RX Rewards Program47:16 Personal Health Practices and Team Culture53:10 Outro Follow, connect and subscribe:LinkedIn: https://www.linkedin.com/company/digital-health-heavyweights-podcastYoutube: https://youtube.com/@DigitalHealthHeavyweightsInstagram: https://www.instagram.com/digitalhealthheavyweights/TikTok: https://www.tiktok.com/@heavyweightspodcast

Join us for another great episode on the Digital Health Heavyweights podcast, today our host Norm Volsky interviews Zak Holdsworth, co-founder and CEO of Hint Health. Learn all about how Hint Health is transforming the DPC model! Tune in to discuss Zak's journey from engineering to healthcare, the challenges of startup investment, and the importance of perseverance in founders. Zak shares insights from his experience at WellnessFX, emphasizing the need for customer retention and understanding the healthcare system's fundamental issues. He explains the vision behind Hint Health, focusing on transforming primary care through the direct primary care movement and the importance of building trust with clients. “Building a deep trust.”  In this conversation, Zak Holdsworth discusses the unique challenges and solutions in the Direct Primary Care (DPC) model, emphasizing the importance of automation in billing and member management. He shares insights on team building, company culture, and the significance of transparency in fostering trust within the community. “Culture is built through action!”  Zak also highlights Hint's milestones, its differentiation in the DPC market, and the future vision for integrating care. The discussion concludes with personal reflections on maintaining a healthy lifestyle amidst the demands of running a company.takeaways💪 Zak Holdsworth emphasizes the importance of perseverance in founders. 💡 A unique insight or passion can set a founder apart. 🔁 Customer retention is crucial for business success. 🏥 Understanding the healthcare system's flaws is essential for innovation. 🔄 Transformative change in healthcare requires a new approach. ❤️‍🩹 Direct primary care can lead to better health outcomes. 🧠 Team building should prioritize shared purpose and capability. 🤚 Culture is shaped by actions and transparency. ⏳ Trust within the community is built over time. 🛠️ Hint differentiates itself by focusing solely on DPC. 💻 Investing in technology and community support is crucial. 🔗 The future involves integrating downstream care effectively. 🏃 Maintaining a healthy lifestyle is a personal challenge. 🍨 Creating low sugar ice cream requires careful balance.Chapters00:00 Introduction to Hint Health and Zach Holdsworth03:10 Zak's Journey into Healthcare and Technology06:02 Investing in Startups: What to Look For in Founders09:05 Lessons from WellnessFX: Customer Retention and Growth11:59 Understanding the Healthcare System's Fundamental Issues15:01 Founding Hint Health: Vision and Mission18:03 Transforming Primary Care: The Direct Primary Care Movement20:59 Early Days of Hint: Challenges and First Clients23:47 Building Trust and Relationships with Clients29:40 Building Custom Solutions for DPC Models31:23 Philosophy of Team Building and Culture38:13 Automating Member Enrollment and Billing Solutions44:56 Major Milestones and Community Trust47:07 Differentiating Hint in the DPC Market49:17 Future Vision for Hint and DPC Movement53:37 Maintaining Balance and Healthy Living Follow, connect and subscribe:LinkedIn: https://www.linkedin.com/company/digital-health-heavyweights-podcastYoutube: https://youtube.com/@DigitalHealthHeavyweightsInstagram: https://www.instagram.com/digitalhealthheavyweights/TikTok: https://www.tiktok.com/@heavyweightspodcast

Welcome back to another great episode of the Digital Health Heavyweights podcast! This week our host Norm Volsky interviews Nick Reber, founder and CEO of Garner Health. They discuss Nick's personal journey into healthcare, his experiences at Oscar Health, and the innovative approaches Garner Health is taking to transform the healthcare system. The conversation delves into the challenges of healthcare spending, the importance of quality over cost, and the insights gained from analyzing the largest claims database in the US. Nick emphasizes the need for better incentives in healthcare and the role of data in improving patient outcomes. In this conversation, Nick Reber discusses the complexities of healthcare provider compensation, the innovative reimbursement model of Garner Health, and the importance of data solutions in navigating healthcare fragmentation. Stressing that in the current broken healthcare system "there's zero correlation between cost and quality". He emphasizes the need for high-performance teams, dispels common misconceptions about healthcare options, and shares insights on maintaining personal health as a CEO. The discussion also covers predictions for the future of digital health and the traits necessary for successful founders in this space. Learn about Garner's goal to transform the healthcare economy! "It's all about results." Tune in to find out more! Be sure to like, comment, and subscribe for more amazing Digital Health content, just like this!  Takeaways 💡 Nick's personal experience as a patient inspired his journey into healthcare. ⚙️ The healthcare system is plagued by inefficiencies and misaligned incentives. 📉 Oscar Health's early challenges included high medical loss ratios. 🔍 Transforming healthcare requires understanding the root causes of problems. 🏥 Quality of care is often unrelated to the prestige of providers. 📊 Garner Health aims to provide better data on provider performance. 🎯 The importance of aligning patient incentives with healthcare outcomes. 💸 Healthcare spending is often disconnected from actual quality of care. 🤝 Building a large claims database requires strategic partnerships and timing. 📐 Innovative metrics are needed to evaluate healthcare providers effectively. 🩺 Hospitals have varying degrees of control over their salaried doctors. 📈 There is a growing demand for data-driven insights in healthcare. 💰 Garner Health's reimbursement model incentivizes employees to choose recommended doctors. 🔗 The DataPro solution helps providers understand patient referrals better. 🚀 Future innovations at Garner will focus on improving data and user experience. 🧩 Healthcare fragmentation complicates employee benefits management. 🧠 Successful healthcare teams require deep operational understanding. ❌ Common misconceptions include the belief that price equals quality. ✅ Creating seamless healthcare experiences is essential for patient satisfaction. 💼 Garner has achieved significant cost savings for employers.  Chapters 00:00 Introduction to Nick Reber and Garner Health 04:12 Experiences at Oscar Health 07:23 Key Learnings from Oscar Health 10:25 Innovative Approaches to Healthcare Spending 15:16 Quality vs. Cost in Healthcare 18:55 Founding Garner Health 23:25 Challenges in Building Garner Health 24:54 Building the Doctor Recommendation System 29:02 Navigating Provider Compensation and Hospital Control 31:56 Understanding Garner Health's Reimbursement Follow, connect and subscribe:LinkedIn: https://www.linkedin.com/company/digital-health-heavyweights-podcastYoutube: https://youtube.com/@DigitalHealthHeavyweightsInstagram: https://www.instagram.com/digitalhealthheavyweights/TikTok: https://www.tiktok.com/@heavyweightspodcast

Welcome back to another great episode of the Digital Health Heavyweights podcast! This week our host Norm Volsky interviews Bismarck Lepe, CEO and founder of Misalud Health. Interested in Healthcare access and trust? Then you’re in for a great episode. We cover a lot of ground, from Bismarck's journey from the tech industry to healthcare, the challenges and successes he faced while building his companies, and the unique approach Misalud takes to address healthcare disparities, particularly for the Hispanic community. “ I believe capitalism can do a lot of good.” Bismarck emphasizes the importance of trust in virtual healthcare and shares insights on how Misalud is leveraging technology to improve access and outcomes for patients. Explaining how he believes we can bridge a lot of gaps in care with technology. In this conversation, Bismarck Lepe discusses the transformative potential of virtual dentistry and telemedicine, emphasizing that a significant portion of dental consultations can be conducted online. He shares inspiring clinical outcomes from his company, Misalud, highlighting success stories of patients who have improved their health through their services. The importance of analytics in healthcare is also addressed, as well as the value of employer partnerships in enhancing employee health. Bismarck reflects on the competitive landscape of healthcare, his principles for hiring and building a strong team, and the leadership traits necessary for growth-stage companies. He also shares personal health strategies and insights into the future of healthcare, including trends towards preventative care and healthy living. “Healthy mind, healthy body.” We couldn’t agree more! Tune in for another great episode!  Takeaways🌟 Bismarck Lepe founded Misalud Health to improve healthcare access.🗣️ Misalud offers bilingual telemedicine consultations.🤝 Building trust is crucial in virtual healthcare.⚠️ The Hispanic community faces significant healthcare disparities.🌎 Misalud model leverages talent from Mexico for cost-effective care.📈 Enrollment rates for Misalud are significantly higher than industry averages.🩺 The company focuses on preventative care and wellness programs.🧠 Mental health services are growing in demand within the Hispanic community.💡 Bismarck believes in the power of capitalism to drive social good.🏥 Misalud aims to create a parallel healthcare system for underserved populations. 80-85% of dental consults can be virtual.🦷 Telemedicine can reduce stigma around dental visits.✅ Clinical outcomes show significant health improvements.📊 Analytics are crucial for tracking healthcare outcomes.🤝 Employer partnerships can enhance employee health.💸 Healthcare costs can be significantly lower in Mexico.🎯 Hiring for potential is key to building a great team.🛠️ Leadership requires a focus on operational processes.🧘 Personal health practices are essential for leaders.🥗 Healthy eating habits contribute to overall well-being. Chapters00:00 Introduction to Bismarck Lepe and Misalud Health02:12 Bismarck's Journey: From Tech to Healthcare09:07 Transitioning from Product Delivery to Digital Health15:10 Addressing Healthcare Disparities for Hispanics19:06 Building Trust in Virtual Healthcare22:48  Exploring Misalud's Services and Patient Experience24:11 Virtual Dentistry: The Future of Care25:17 Transformative Clinical Outcomes: Real-Life Success Stories27:29 The Importance of Analytics in HeaFollow, connect and subscribe:LinkedIn: https://www.linkedin.com/company/digital-health-heavyweights-podcastYoutube: https://youtube.com/@DigitalHealthHeavyweightsInstagram: https://www.instagram.com/digitalhealthheavyweights/TikTok: https://www.tiktok.com/@heavyweightspodcast

In this episode of the Digital Health Heavyweights podcast, Norm Volsky interviews Patrick Nelli, CEO and founder of Aligned Marketplace. They discuss Patrick's journey from healthcare finance to founding a mission-driven company focused on improving health outcomes through advanced primary care. Patrick shares insights on leadership, career growth, and the importance of personal health practices. The conversation also covers the challenges faced during COVID-19 and the growth of Aligned Marketplace, emphasizing the significance of member choice and engagement in healthcare.Aligned Marketplace is a national, value-based care marketplace of advanced primary care providers. Through a single, easy to administer contract, self-insured employers have access to a network of over 3,000 advanced primary care clinics across all 50 states, including virtual-first options, offering holistic, patient-centered care that improves member outcomes and experiences while reducing healthcare costs. Takeaways🔍 Patrick Nelli emphasizes the importance of finding a career at the intersection of personal passion, skills, and societal needs. 💼 Transitioning from finance to healthcare can provide valuable insights into complex payment flows and business models. 🌱 Building a mission-driven culture is crucial for long-term success in any organization. 🦠 The COVID-19 pandemic presented significant challenges for healthcare companies, requiring adaptability and focus on employee well-being. 🏥 Founding Aligned Marketplace was driven by a desire to improve health outcomes and provide better access to primary care. 👥 Member choice and engagement are key factors in the success of healthcare solutions. 💪 Personal health practices, including exercise and nutrition, are essential for maintaining productivity and reducing stress. 🧱 Hard work and reliability are foundational to building a strong reputation in any career. 🌍 Understanding the unique needs of diverse populations is critical for effective healthcare delivery. 📚 Continuous learning and adaptation are necessary for entrepreneurs in the healthcare space. Chapters00:00 Introduction to Patrick Nelli and Aligned Marketplace03:06 Patrick's Journey into Healthcare Finance06:14 Transitioning from Finance to Health Catalyst09:10 Building a Career at Health Catalyst12:03 Personal Directives and Work Ethic15:01 Cultural Principles and Trust in Leadership18:10 Challenges Faced During COVID-1921:07 Leaving Health Catalyst to Start Aligned Marketplace28:13 The Importance of a Meaningful Mission29:55 Challenges in Advanced Primary Care32:56 Founding On: A New Approach to Healthcare34:10 Growth and Success of On35:44 Advice for Founders in Tough Markets39:11 Supporting Diverse Workforces42:04 Measuring Impact: Access vs. Cost45:23 Member Experience in Advanced Primary Care48:55 Evolving Value Propositions52:11 Practicing What You Preach55:39 OutroFollow, connect and subscribe:LinkedIn: https://www.linkedin.com/company/digital-health-heavyweights-podcastYoutube: https://youtube.com/@DigitalHealthHeavyweightsInstagram: https://www.instagram.com/digitalhealthheavyweights/TikTok: https://www.tiktok.com/@heavyweightspodcast

Welcome back to Season 2 of The Digital Health Heavyweights Podcast for our 14th episode. Today, Norm Volsky interviews Jonathon Feit, CEO and co-founder of Beyond Lucid Technologies. They discussed Jonathon's journey into healthcare, the importance of data interoperability in emergency medical services, and how Beyond Lucid is innovating patient care. Jonathon shares insights on addressing substance abuse through data, the development of the company’s patented HALCYON Post-Crash Intelligence application, and the impact of regulatory frameworks on EMS. The conversation also touches on mental health and wellness in high-stress jobs, as well as personal wellness practices.Takeaways🧠 Jonathon Feit has a personal connection to healthcare due to Tourette Syndrome as well as his family members’ complex health needs; a personal tragedy that drives him and his business partner; and the loss of close colleagues because of chronic care health issues that tie back (at least in part) to line-of-duty stresses. These are the sorts of motivations that push you to persevere on the hardest days.📊 Beyond Lucid Technologies focuses on data transparency to improve patient care.📱 The Mobile Medical ecosystem is complex and requires innovative solutions.💉 Substance abuse is a significant issue that can be addressed through data sharing.🚑 HALCYON Post-Crash Intelligence aims to provide critical patient information to Responders even before they arrive at the scene of a crash.📜 Regulatory frameworks impact the effectiveness of Emergency Medical Services.🧘 Mental health and wellness are crucial in high-stress healthcare jobs. 🔍 The importance of knowing patient needs before arriving on the scene.⚖️ Innovations in technology must be balanced with practical applications in healthcare.Chapters00:00 Introduction to Jonathon Feit and Beyond Lucid Technologies06:12 The Impact of 9/11 on Jonathon's Career Path12:16 Products and Services Offered by Beyond Lucid18:14 The Role of Beyond Lucid in Drug Addiction and Substance Abuse28:35 Understanding Addiction and Pain Management34:47 The Limits of Technology in Healthcare45:16 Personal Wellness and Mental Health in High-Stress Jobs54:59 OutroFollow, connect and subscribe:LinkedIn: https://www.linkedin.com/company/digital-health-heavyweights-podcastYoutube: https://youtube.com/@DigitalHealthHeavyweightsInstagram: https://www.instagram.com/digitalhealthheavyweights/TikTok: https://www.tiktok.com/@heavyweightspodcast

In this episode of the Digital Health Heavyweights podcast, Norm Volsky interviews Bill Snyder, founder and CEO of Cylinder Health. They discuss Bill's extensive background in healthcare, his journey from Humana to leading sales at Virta, and ultimately founding Cylinder Health to address chronic digestive conditions. Bill shares insights on the importance of personalized care, the scale of digestive health issues in the U.S., and how Cylinder is making a significant impact on patient outcomes and employer health plans. The conversation also touches on leadership, career growth, and the integration of AI in healthcare. Takeaways🧫 Cylinder supports those suffering from the full spectrum of GI issues. 🏥 Bill Snyder has a strong background in healthcare leadership. 📈 Transforming Humana's Illinois market was a significant achievement. 🚀 Career growth often involves taking risks and seeking new opportunities. 💪 Health and fitness are crucial for mental well-being. 📊 Understanding the scale of digestive health issues is essential. 🩺 Cylinder improves patient outcomes through personalized care. 💼 Employer experiences with Cylinder highlight its effectiveness. 📣 Engagement rates in health solutions can be significantly high. 🤖 AI is becoming increasingly important in healthcare delivery. Chapters00:00 Introduction to Cylinder Health and Bill Snyder03:13 Bill's Journey into Healthcare06:17 Transforming Humana's Illinois Market09:09 Leadership Lessons from Humana12:12 Taking Risks for Career Growth15:09 The Impact of Virta Health18:13 Sales Leadership Insights21:12 Building a Sales Organization24:01 Evaluating Sales Talent28:40 The Importance of Data-Driven Leadership30:52 Founding Cylinder: Mission and Inspiration33:40 Understanding the Scale of Gut Health Issues37:33 Cylinder's Impact on Healthcare Costs41:47 Patient Experiences and the Importance of Support46:33 Future Innovations and AI in Healthcare49:41 Personal Health Practices and Their Impact57:40 Outro Follow, connect and subscribe:LinkedIn: https://www.linkedin.com/company/digital-health-heavyweights-podcastYoutube: https://youtube.com/@DigitalHealthHeavyweightsInstagram: https://www.instagram.com/digitalhealthheavyweights/TikTok: https://www.tiktok.com/@heavyweightspodcast

Welcome back to another phenomenal episode of the Digital Health Heavyweights podcast. This week our host Norm Volsky interviews Torben Nielsen, CEO and co-founder of Uptiv Health. Torben shares his journey from working with major brands like Lego and Xerox to making a significant impact in the healthcare industry. He discusses the founding of HealthSpark, its rapid growth, and the importance of transparency in healthcare. The conversation also delves into hiring philosophies, product evolution, challenges in the healthcare landscape, and the merger of HealthSparq with Kairos. Torben reflects on his transition to corporate venture capital and his experience leading ZoomCare through a pivotal shift to virtual care during the COVID-19 pandemic. In this conversation, Torben discusses the evolution of healthcare delivery through the lens of Uptiv Health, emphasizing the importance of virtual care, human-centered design, and the integration of technology in improving patient experiences and outcomes. He highlights the need for a hybrid model of care that combines in-person and virtual services, the significance of cost savings through direct contracting, and the potential of AI in transforming infusion therapy. The discussion also touches on the personal health practices that keep him grounded as a healthcare entrepreneur. Be sure to like and subscribe to our channel! Takeaways🌱 Healthcare found me, it was a natural transition. 🔍 The focus on transparency in healthcare is crucial. 🧠 Hiring for humility, hunger, and intelligence is key. 💻 Building a flexible tech stack is essential for growth. 🤝 The merger of HealthSparq and Kairos was strategic and beneficial. 💡 Investing in startups requires empathy and understanding. 📱 Telehealth was a necessary pivot before COVID-19. 🌍 Understanding different perspectives in healthcare is vital. 🤖 Utilizing technology can differentiate service offerings. 💪 Navigating the challenges of startup life requires resilience. 👩‍💻 The transition to virtual care was facilitated by a strong development team. 🏥 Human-centered design is crucial in creating patient-friendly clinics. 💉 Infusion therapy is expanding beyond traditional settings to include more chronic conditions. ⚖️ A hybrid model of care is essential for meeting diverse patient needs. 💰 Cost savings in healthcare can be achieved through direct contracting and reduced overhead. 📲 Technology adoption among patients is high, enhancing communication and care management. ❤️ Improving patient experience leads to better clinical outcomes and adherence to treatment plans. 🤖 AI has the potential to streamline processes in infusion care. 🌟 Uptiv Health aims to humanize healthcare through innovative service delivery. 🏃‍♀️🍎 Personal health practices, such as exercise and healthy eating, are vital for healthcare professionals.  Chapters00:00 Introduction to Torben Nielsen and Uptiv Health06:46 The Growth of HealthSpark: Achieving Rapid Success14:14 Evolving Products: Adapting to Market Needs20:07 The Merger of HealthSpark and Kairos26:28 Understanding the Healthcare System: A Holistic View33:25 Founding Uptive Health38:32 Geographic Expansion and Patient Demographics46:02 Patient-Centric Innovations52:24 Cost Savings through Direct Contracting  Follow, connect and subscribe:LinkedIn: https://www.linkedin.com/company/digital-health-heavyweights-podcastYoutube: https://youtube.com/@DigitalHealthHeavyweightsInstagram: https://www.instagram.com/digitalhealthheavyweights/TikTok: https://www.tiktok.com/@heavyweightspodcast

Welcome back to another fantastic episode of the Digital Health Heavyweights podcast, Norm Volsky interviews Shawn Ellis, managing partner at Distributed Ventures. Shawn shares his journey into healthcare and venture capital, discussing his experiences at Sevenwire Ventures and Zest Health. He emphasizes the importance of empathy, time management, and understanding founder dynamics in the venture capital space. Shawn also provides insights into evaluating founders, the role of board members, and the significance of leveraging networks for startup success. In this conversation, Shawn Ellis discusses the intricacies of early-stage investing, particularly in healthcare startups. He emphasizes the importance of understanding market dynamics, the role of expertise in founders, and the strategic approach to board composition. Shawn shares insights on navigating fundraising in challenging environments and highlights success stories from Distributed Ventures. He also touches on maintaining a work-life balance amidst the demands of venture capital. If you are interested in how Healthcare and Venture collide, tune in for this insightful episode! Be sure to subscribe!! Takeaways🌟 Shawn's journey into healthcare was influenced by personal experiences and family background.📈 The importance of revenue momentum in early-stage company building.🎯 Founders should focus on what matters most in the early innings of their business.💡 Empathy is crucial for venture capitalists to support founders effectively.⏳ Time is the most valuable asset for founders, more than money.🔍 Understanding board dynamics is essential for providing value to companies.🤝 Board members should check their egos and focus on helping the founder.🗣️ A frank conversation about expectations is vital for board members.🔄 Founders need to be adaptable and willing to pivot in their strategies.🌐 Building a strong network is essential for board members to add value. Maximizing impact requires a clear understanding of market dynamics.🏥 Expertise in founders is crucial for success in healthcare startups.🧩 Strategic board composition can significantly influence a startup's trajectory.🚧 Healthcare startups face unique challenges, including long sales cycles and market resistance.📊 Building a strong go-to-market strategy is essential for early-stage companies.📚 Success stories often stem from a deep understanding of the industry and its stakeholders.💰 Raising funds in a tough market requires preparation and a clear vision.⚖️ Maintaining a work-life balance is vital for long-term success and well-being.🔑 Investors should focus on the fundamentals to drive better outcomes.🥗 Healthy eating and lifestyle choices contribute to overall performance and happiness. Chapters00:00 Introduction to Shawn Ellis and Distributed Ventures06:42 Lessons from SevenWire Ventures13:40 Evaluating Founders: Key Traits for Success20:52 Board Dynamics and Providing Value29:33 The Role of Network in Board Contributions34:52 The Importance of Expertise in Founders40:01 Strategic Board Composition for Startups46:25 Unique Challenges in Healthcare Startups53:36 Navigating Fundraising in a Tough MarketFollow, connect and subscribe:LinkedIn: https://www.linkedin.com/company/digital-health-heavyweights-podcastYoutube: https://youtube.com/@DigitalHealthHeavyweightsInstagram: https://www.instagram.com/digitalhealthheavyweights/TikTok: https://www.tiktok.com/@heavyweightspodcast

In this episode of the Digital Health Heavyweights podcast, Norm Volsky interviews Megan Zweig, the president and CEO of Rock Health Advisory. They discuss Megan's journey into healthcare, her experiences at the Advisory Board, and the lessons she learned along the way. Megan shares insights on working with chief medical officers, the impact of COVID-19 on Rock Health, and her transition to the organization. The conversation also covers trends in digital health, personal health practices, and the importance of leadership and career growth. Takeaways✅ Megan's Early Interest: Inspired by her mother's career as an athletic trainer.🔄 Career Shift: Switched focus from political science to public policy with a concentration in health policy.🔍 Analytical Skills: Learned to rigorously assess root causes of healthcare issues at the Advisory Board.🤝 Collective Learning: Emphasized the importance of shared learning among healthcare executives.📚 Facilitating Knowledge: Gained appreciation for being a vehicle for learning at the Advisory Board.🚀 Innovation Journey: Transitioned to Rock Health to immerse herself in the innovation ecosystem.🌍 COVID-19 Impact: Strengthened Rock Health's mission to transform health for all humanity.👩‍💼 Leadership Growth: Evolved from micromanagement to empowering her team.📊 Defining Success: Equipping clients with data and insights is key in advisory work.📈 Digital Health Trends: Obesity care, next-gen wearables, and climate health are emerging focus areas. Chapters00:00 Introduction to Megan Zweig and Rock Health01:59 Megan's Journey into Healthcare05:36 Experience at the Advisory Board11:14 Impactful Moments and Lessons Learned17:08 Navigating Imposter Syndrome17:48 Working with Chief Medical Officers20:49 Transition to Rock Health26:20 Navigating Remote Work Challenges28:06 Rock Health's Vision and Structure31:43 Career Growth and Leadership Lessons37:05 Defining Success in Advisory Roles40:05 Key Insights from Digital Health Trends45:55 Personal Health Practices and Lifestyle Choices48:44 OutroFollow, connect and subscribe:LinkedIn: https://www.linkedin.com/company/digital-health-heavyweights-podcastYoutube: https://youtube.com/@DigitalHealthHeavyweightsInstagram: https://www.instagram.com/digitalhealthheavyweights/TikTok: https://www.tiktok.com/@heavyweightspodcast

In today’s episode of the Digital Health Heavyweights podcast, Norm Volsky interviews Rob LaHayne, CEO and founder of Leap Health. They discuss Rob's journey into healthcare, his experiences at Namely Benefits and TouchCare, and the misconceptions surrounding the benefits ecosystem. Rob shares valuable insights for founders looking to enter the healthcare space, emphasizing the importance of understanding product-market fit and identifying early adopters. The conversation also delves into the infusion market, the patient experience, and how Leap Health is revolutionizing care delivery while reducing costs for employers. Takeaways✅ Rob LaHayne's journey into healthcare began unexpectedly through an insurance carrier. 💡 Healthcare offers a unique opportunity to create mission-driven companies that impact lives. ⚠️ Execution in the benefits ecosystem is challenging due to risk-averse buyers and long sales cycles. 🎯 Founders should focus on de-risking product-market fit by engaging with industry stakeholders. 👥 Building a strong team is crucial for success in any turnaround situation. 📍 Success in one market does not guarantee success in another; focus on dominating your initial market. 🤝 Advising startups requires a commitment to creating value and being available for support. 📈 The infusion market is growing, with many patients needing ongoing treatment for various conditions. 🏥 Leap Health improves patient experience by providing convenient home infusion services. 💰 Cost savings for employers can be significant, with potential reductions of 40-60% on infusion claims. Chapters 00:00 Introduction to Rob LaHayne and Leap Health01:18 Rob's Journey into Healthcare02:51 Experience at Namely Benefits04:04 Building a Benefits Business from Scratch06:33 Misconceptions in the Benefits Ecosystem09:28 Advice for Founders Seeking Early Customers11:39 Identifying Early Adopters16:07 Leading TouchCare: A Turnaround Story18:12 Learnings from TouchCare Experience20:30 Advising Companies on Growth24:02 Experience with Redesign Health26:14 Inspiration Behind Leap's Founding28:59 Understanding the Infusion Market32:02 Patient Experience and Convenience34:57 Cost Savings for Employers38:31 Quality of Care vs. Cost43:59 Innovative Pricing Models46:20 Future Goals for Leap49:01 Maintaining Personal Health and Well-being51:51 OutroFollow, connect and subscribe:LinkedIn: https://www.linkedin.com/company/digital-health-heavyweights-podcastYoutube: https://youtube.com/@DigitalHealthHeavyweightsInstagram: https://www.instagram.com/digitalhealthheavyweights/TikTok: https://www.tiktok.com/@heavyweightspodcast