Find–Fix–Serve Firesides with Isamu Pant

If your answer to workforce instability is "we need to hire more people", this episode will reframe that.In this Find-Fix-Serve Fireside, I sit down with G.N. Janes, CEO of Valley Community Services to walk through exactly how his team built a dashboard in Excel using data they already had to get ahead of vacancy, turnover, and burnout instead of constantly reacting to it.G.N. covers how to:Start with data you already have in your HR systems.Identify 1–3 leading indicators and connect each to a concrete action that drives change.Make data an actionable habit, and not a report that sits in a folder.The goal of this conversation is simple: you finish with a small set of steps you could realistically implement in your own organization, using technology you already have.---------------------------------------Resources▶ Find–Fix–Serve Firesides home page:All episodes & tools: https://www.behavioralhealthfix.com/fireside📄 Download the 60‑Minute Meeting Guide for this episode (PDF):Run a working session with your team to design your workforce stabilization plan using the lessons from this conversation:https://link.behavioralhealthfix.com/stabilize-your-workforce(no email needed)----------------------------------------Find–Fix–Serve is completely self‑funded and non‑sponsored.Standard is simple: if an episode doesn’t give you something you could plausibly implement, it doesn’t go live.

DescriptionIn this Find–Fix–Serve Fireside, I sit down with DJ Prince, Chief Strategy Officer at Guardian Recovery, to walk through how his team built a practical patient re‑engagement system that serves both outcomes and revenue.We stay with one problem the whole time: how do you keep former patients connected to care without overwhelming staff? DJ covers how they:Fixed data and consents at discharge so outreach is accurate and compliantUsed simple risk / priority scoring to decide who gets the most human touchBlended automation (texts, emails, AI agents) with live calls so staff focus on the highest‑need casesBuilt a “Guardian Recovery Alumni” identity and community so ongoing contact feels normal, not stigmatizingThe goal of this conversation is simple: you finish with a small set of steps you could realistically implement in your own organization, using technology you already have.Resources▶ Find–Fix–Serve Firesides home page:All episodes & tools: https://www.behavioralhealthfix.com/fireside📄 Download the 60‑Minute Meeting Guide for this episode (PDF):Run a working session with your team to design your re‑engagement plan using the lessons from this conversation:Click here for direct download (no email needed)Find–Fix–Serve is completely self‑funded and non‑sponsored. Standard is simple: if an episode doesn’t give you something you could plausibly implement, it doesn’t go live.