PODCAST · business
Get Reworked
by Siobhan Fagan
Forget the status quo — Get Reworked. Join the editors of Reworked, your guide to the r/evolution of work, as they interview business leaders transforming the way work gets done today.Have a question, comment, idea or guest suggestion? Drop us a line at [email protected].
Episodes
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He Helped Build Space Force. He Still Writes Thank-You Notes by Hand
In Brief Every workforce challenge is a human challenge — Whether it's 700,000 airmen or a mid-size company, you're solving the same problem: aligning finite people to more requirements than you have resources for. Use the data you already collect — The Air Force tracked about 180 HR data fields...
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He Spent 6 Years on Knowledge Management. AI Was the Last Step
In Brief 'AI is just an enabler,' not a silver bullet — Saju Sadasivan discusses the five-to-six-year slog of fixing the foundation first: content governance, ownership and untangling competing taxonomies. Rush any of that work and the smartest model will still return garbage. He funded a…
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9 Years of Digital Workplace Research: Tech Improved, Experience Didn't
Reworked's The State of the Digital Workplace 2026 report landed with some good news and some bad news. First, the good news: 82% of leaders surveyed called the digital workplace a critical or high priority for their organization. Now the bad: only 19% said the employee experience their digital...
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The CIO Who Bet Her Job on Her Team — and Won
Julie Averill has been a CIO at some of retail's biggest names: Nordstrom, REI, Lululemon. At each, she combined big technology bets with a deep commitment to team culture and psychological safety. She's also the author of the recently published book, "Chief Impact Officer." In this episode of…
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Why This HR Leader Cut Surveys to Build Better Culture
Katie Turner-Carr is a big believer in the power of data. By reshaping how her organization gathered, interpreted and acted on data, she helped strengthen workplace culture while delivering on business goals, work that earned her recognition as Reworked's Workplace Culture Leader of 2026 in the...
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Kelly Monahan on How Anti-Fragile Companies Turn Stress Into Strength
Innovation is a word that's often used but rarely understood. But research out of the Upwork Research Institute sheds light on what innovative companies have in common. Upwork Research Institute's Kelly Monahan joins Get Reworked to discuss her research into how innovative companies approach...
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Shaelyn Otikor-Miller on Rolling Out Dynamics Copilot in the Financial Industry
The more technology changes, the more things stay the same. That's one takeaway from my conversation with Northern Trust Asset Servicing's Shaelyn Otikor-Miller. She joins Get Reworked to discuss the journey the company went on to launch Dynamics Copilot and how closely — as big a change AI may…
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Laura Pike Seeley on Building a Knowledge Sharing Practice at HKS, Inc.
Our online tools facilitate learning new practices and exchanging information at the same time they interrupt our focus and fracture our attention. Finding that balance is a motivation for Laura Pike Seeley, knowledge program leader at global architecture firm HKS, Inc. She joins Get Reworked to...
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CVS Health's Cross-Functional Approach to Digital Employee Experience
For anyone who's ever had an application reboot in the middle of a meeting, who waited days before they received access to a business critical application, whose computer shuts down whenever they try to upload software — this episode is for you. Frank McAloon, VP of digital workplace and security...
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A Look Inside BlackRock's Award-Winning Digital HQ
Seven years. That's how long BlackRock spent bringing its new global headquarters from vision to life. In this episode of Get Reworked, Jen Schettino, head of digital workplace and control at BlackRock, shares the seven year journey the company undertook to reinvent not only its physical...
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Why Design Thinking Matters
If someone asked you to define design thinking, would you be able to do it? In this episode of Get Reworked, Andrew Lindsay, global head of enterprise design at KraftHeinz, discusses why that lack of a clear definition is in part why design thinking has been called into question and advocates for...
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Dr. James Doty on the Scientific Case for More Compassionate Workplaces
Compassion isn't typically a focus of board-room discussions, but maybe it should be. In this episode of Get Reworked, Dr. James Doty, neurosurgeon, author, founder of the Center of Compassion and Altruism Research at Stanford University and founder of Happi.ai joins me to discuss the research...
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Chris Harrer Shares a Bird's Eye View Into the Relaunch of ComcastNow
100,000 employees, 15 intranets and who knows how many individual department SharePoint sites. That's the challenge that Chris Harrer and his team at Comcast faced when tasked with bringing this fragmented digital ecosystem together into a seamless digital employee experience with the relaunch of...
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PG&E's Spencer Mains on Getting Tech on the Onboarding Agenda
Think back to your first day at work. You met your new colleagues, learned about the corporate culture and maybe got some branded company swag. But did you get the tools you needed to actually accomplish your job? In this episode of Get Reworked, Spencer Mains, head of digital workplace…
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Karin Hurt on The Good Side of Workplace Conflict
Conflict is an unfortunate truth in life, society and the workplace. Some might call it a necessary evil. But is it really that bad? Without healthy tension, diversity of thought and spirited debate, we can't have innovation, growth or change within our organizations. Karin Hurt, CEO of Let's…
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Andrew Pope on Reclaiming Your Focus With Asynchronous Collaboration
The number and variety of tools in our workplaces have steadily grown over the last 10 or so years, but their ranks exploded during the pandemic. With that explosion came confusion over which tool to use when, with the default often being using all of them for everything. In this episode of Get...
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AWS's Prudence Pitter on Normalizing the Conversation Around Employee Well-Being
Normalizing the conversation around employee well-being is one positive outcome that came out of the pandemic. Businesses now understand the role they have in supporting employee well-being and the bottom line cost of ignoring this area. In this episode of Get Reworked, AWS global head of HR...
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Joe Makston on Breaking the Middle Management Boom-Bust Cycle
Middle management has been the butt of jokes for years — and often bear the brunt of layoffs, as was the case in 2023. But in the right hands, middle management can act as the glue that helps employees see their role in a company's broader success. In this episode of Get Reworked, Ryppl Effect...
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The U.S. Air Force's Heather Knuffke on Making Change Stick
Managing change is tough. Now imagine managing a change initiative that involves overhauling 118 legacy systems for 750,000 stakeholders under the watchful eye of Congress. In this episode of Get Reworked, Air Force enterprise change manager Heather Knuffke gives an inside look at what it takes…
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Andre Martin on Why Everybody Loses When a Job's the Wrong Fit
What does commitment mean in the context of work? From an employee's point of view, it can mean a reduction in stress, increased meaning, as well as the capacity to do their best work. From the employer's side, it can translate into increased productivity and higher employee engagement — which...
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Northwestern Mutual's Don Robertson on Taking a Business-First Approach to Being a CHRO
Human resources — and the role of the chief HR officer with it — has been seeking a proverbial "seat at the table" for years now. The difference now is, more of them are not only gaining that seat, they are "helping design the table." In this episode of Get Reworked, we speak with Don Robertson,...
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Deb Mashek on What It Takes to Build a Collaborative Organization
Collaboration can be taught and learned. Yet few organizations are actively teaching employees how to master this critical skill. In this episode of Get Reworked, we speak with Deb Mashek, founder of Myco Consulting, LLC to learn how companies can move collaboration from a platitude on their…
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Northern Trust's Shaelyn Otikor-Miller on Helping Employees Help Themselves Through Citizen Development
Low-code tools promise to put the power of easy process fixes into the hands of employees. But beyond individual productivity improvements, citizen development offers employees a chance to improve collaboration skills, increase their technical know-how and gain visibility for work outside of…
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LinkedIn's Laurel Dzneladze on Community-Based Employee Communications
How does the world's largest professional network help its own employees build connections? In this episode of Get Reworked, we talk to Laurel Dzneladze, employee communications, digital platforms leader at LinkedIn about the community-based approach to employee communications at the company and...
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IBM Quantum's Bradley Holt on Closing the Quantum Skills Gap
Applications of quantum computing in the workplace may still sound like a theoretical future, but the need for workers capable of working with quantum is immediate and real. In this episode of Get Reworked, we talk to Bradley Holt, program director of workforce development at IBM Quantum, about...
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Tapestry's Dante Ragazzo on Reducing Friction in the Digital Workplace
Delivering a digital workplace that works for multiple teams, in multiple locations, all with different end goals is challenging to say the least. But sometimes it comes down to communications and training as much as it does to the tools themselves. In this special episode of Get Reworked…
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Employment Attorney Peter Rahbar on Why Your Workplace Needs a Generative AI Use Policy
Generative AI is the latest shiny toy in the workplace technology toolbox. The difference in this case is the bar to use it is very low. Anyone with an internet connection and a computer can access it. In this episode of Get Reworked, employment attorney Peter Rahbar discusses the potential risks...
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Rob Cross and Karen Dillon on What Microstress Is Doing to Our Work and Our Lives
When we hear the word "erosion" we tend to think of nature: water erosion, soil erosion, wind erosion. But much like the natural elements, daily stressors can wear us humans down too. In this episode of Get Reworked, Karen Dillon and Rob Cross, co-authors of the book, "The Microstress Effect: How...
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Josh Bersin on What It Takes to Be an Irresistible Company
What makes a company irresistible? That's the question behind Josh Bersin's most recent book, "Irresistible: The 7 Secrets to the World's Most Enduring, Employee Focused Organizations." And what it comes down to is a focus on their employees. At a time when some companies are rolling back recent...
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Google Cloud's John Abel on How Companies Can Support Neurodivergent Employees
Between 10% and 20% of the world's population is considered neurodivergent, according to Deloitte. Yet companies still default to one-size-fits-all approaches to management, which rarely suits anyone. In this episode of Get Reworked, John Abel, technical director, office of the CTO at Google…
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WWT's Ann Marr on Creating Award-Winning Employee Experiences
Although employee experience is a relatively new term, the concept behind it isn't: support your employees to do their best work and they will support your business in turn. In this episode of Get Reworked, World Wide Technology's executive vice president of global human resources, Ann Marr…
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Udemy's Melissa Daimler on How to Intentionally Design Corporate Culture
Back to office advocates have used corporate culture as an argument for why employees need to return to a central location. But corporate culture isn't defined by a physical place. Ideally, it's a combination of behaviors, practices and processes. In this episode of Get Reworked, Udemy chief...
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Kraft Heinz's Tope Sadiku on Taking a Design Thinking Approach to Digital Employee Experience
At a time when the number of available workplace tools is exploding, how can a company meet employee demands for technology while not overwhelming them with choice? In this episode of Get Reworked, Tope Sadiku, global head of digital employee experience at The Kraft Heinz Company discusses how…
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Walmart's Maren Waggoner on Scaling Voice of the Employee to 1.2M Employees
How can a company communicate with employees who are distributed across multiple locations, roles and time zones? More importantly, how can companies ensure these communications are two-way and not a top down broadcast? In this episode of Get Reworked, Maren Waggoner, VP of People, End-to-End...
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National Council on Aging's Ramsey Alwin on the Benefits of a Multi-Generational Workforce
Our workplaces hit a milestone in recent years: it was the first time on record that five generations shared the workplace. While there's been no shortage of articles on the needs and desires of individual generations, not much has been paid to the benefits the mix of generations produces — both...
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Allstate's Eloiza Domingo on What It Takes to Move the Needle on DEI
Diversity efforts typically fall under HR's remit, and for good reason. But talking about people and culture will only take a company so far. To move the needle on DEI efforts, organizations need to follow the money. In this episode of Get Reworked, Eloiza Domingo, Allstate's VP, Chief Inclusive...
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Professor and Author Christina Maslach on What Organizations Can Do About Burnout
What causes burnout? So often, conversations around burnout center on the effect — the burnout itself — rather than the cause. It is only when the conversation focuses on the chronic job stressors at the root of burnout, can organizations begin to tackle the problem. Because at its root, burnout…
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The Future Forum's Sheela Subramanian on Why Flexibility and Trust Define the New World of Work
The ongoing debate between return to office or work from home misses the point. The question isn't where we work, but how. Over the last two and a half years white collar workers have taken part in a grand experiment which upended many of the long-held norms of the workday. Business leaders now...
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Executive Coach and Author Howard Prager on Why We Need More Kindness in the Workplace
How do you stay positive in the middle of a tragedy? It's a question that became all too real for our next guest, who found himself at the scene of the mass shooting at an Independence Day parade in Highland Park, Ill. that left seven people dead and scores wounded. In this episode of Get…
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Author and Executive Soon Yu on Why Your Workplace Needs Good Friction
The word friction typically carries negative connotations, seen as an abrasive or discordant force. Yet the right kind of friction can also inspire feelings of belonging, engagement and meaning. In this episode of Get Reworked, we talk to Soon Yu, author and international speaker, about how...
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The LEGO Group's Timothy Ahrensbach on What Makes an Office Worth Going To
Mention LEGO and most people will immediately picture building and playing with the company's famous multicolored bricks. But there's another whole level of design that goes into building an office where employees can't wait to come to work. In this episode of Get Reworked, we talk to Tim...
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APUS's Marie Harper on HR as Change Agent
Human resources has come a long way since its days as the personnel department. Yet tensions remain between organizations that view HR as a strategic partner and those that still see HR people as paper pushers and party planners. In this episode of Get Reworked, we talk to Dr. Marie Harper, Dean,...
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RBC's Aaron Kim on the Digital Workplace as an Ecosystem
In any ecosystem, it's the balance that is important. Too much of one thing can lead to negative consequences for the whole. It's a concept that carries through to the digital workplace. In this episode of Get Reworked, we talk to Aaron Kim, senior director and head, digital workplace solutions…
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Vi's Judy Whitcomb on How to Get Employee Communications Buzzing
There's no single recipe when it comes to internal communications. But one thing that's consistent is the importance of employee feedback. In this episode of Get Reworked, we talk to Judy Whitcomb, senior vice president of organizational strategy and effectiveness at Vi, a Chicago-based operator…
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GitLab's Betsy Bula on How to Make Remote Work
For many companies, remote work was just a stopgap measure to address a temporary disruption to business as usual. For others, it's a way of life. In this episode of Get Reworked, we talk to Betsy Bula, all-remote evangelist at GitLab, about how and why her company came to embrace all remote all...
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Why It's Time to Be More Transparent About Pay
For many people, talking about pay is one of the most difficult conversations they have at work. One reason is that it's so tightly tied up into their perceptions of their own self worth and value. In this episode of Get Reworked, we talk to David Turetsky, vice president of consulting at...
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How to Create Community in a Remote and Distributed Workforce
A craft circle may not be the first thing that comes to mind when you think about how to bring a dispersed workforce scattered across the globe together. But it might just be the answer you're seeking for the complex management challenges facing today's organizations. In this episode of Get...
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How to Get Good People to Stay During the Great Resignation
The reason why employees decide to quit is often not very complicated. But that doesn't mean the solutions are easy, particularly as the Great Resignation has legions of workers looking for the door. And with more and more companies heading back into the office, nearly every corporate decision is...
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The Superpowers That Introverts Bring to the Workplace
In many ways, the leaders organizations need today are exactly the ones they're most likely to overlook. In this episode of Get Reworked, we talk to Jennifer Kahnweiler, leadership expert and author "The Introverted Leader," about the strengths that introverts bring to the workplace and how...
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Why VR Training Is Poised to Grow
The future of the metaverse may be the topic of the day for many tech pundits, but the reality is that it's already here. The virtual reality, that is. In this episode of Get Reworked, we talk to Derek Belch, CEO of virtual reality firm Strivr, about how VR is being used to train employees right...
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ABOUT THIS SHOW
Forget the status quo — Get Reworked. Join the editors of Reworked, your guide to the r/evolution of work, as they interview business leaders transforming the way work gets done today.Have a question, comment, idea or guest suggestion? Drop us a line at [email protected].
HOSTED BY
Siobhan Fagan
CATEGORIES
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