PODCAST · business
Globally Speaking
by RWS
Expert insights on how to unlock global understanding and grow the value of ideas, data and content.
Episodes
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Cultural Intelligence Series - What it takes to move enterprise AI from partnership to production
Most enterprise AI projects start as a technology problem. They end as a data and culture problem. Ankit Mathur, Partner Solutions Architect at AWS, joins the Cultural Intelligence Podcast with a perspective few people have: not from inside one enterprise, but from across an entire ecosystem of...
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Human expertise at the core, AI in the loop: the future of software localization
In this Globally Speaking episode, RWS Principal Product Manager Luis Lopes sat down with Milen Epik, President of Epik Global Solutions, and Adam Asnes, CEO and founder of Lingoport, to explore what software localization looks like now that AI coding agents are part of everyday development. Key...
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Cultural Intelligence Series - The creative case for cultural intelligence in enterprise AI
A direct translation can be accurate and still creatively dead. Stu Davison, Creative Director at RWS, joins the Cultural Intelligence Podcast to show us what happens to a big creative idea when it has to cross a border, and why the adapted version doesn't always have to be identical to the...
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Cultural Intelligence Series - The language specialist’s role is evolving, and enterprise AI depends on it
For years, the localization industry has told a story about speed, cost and quality. But as AI transforms how content is created and translated, that narrative and those metrics alone are no longer enough to define the value of language expertise. In our latest Cultural Intelligence Podcast...
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Cultural Intelligence Series - When cultural risk becomes legal risk: IP, compliance and the limits of AI
In IP, getting the language wrong isn't a quality issue but a legal one. James Lacey, CEO of Protect at RWS, joins our latest Cultural Intelligence Podcast episode to talk about something that rarely makes it into conversations about IP strategy: context. Not just the legal context of a...
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Cultural Intelligence Series - Why great products get lost in global markets
Building a story that lands in one market is hard enough. Getting it to work everywhere, simultaneously, is where most global launches fall apart. Erin Roesch, Global Product Marketing Manager, joins the Cultural Intelligence Podcast to talk about what it takes to go global and why the biggest...
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Cultural Intelligence Series - The CMO view: marketing in a world where AI changes everything
AI has handed marketers speed and scale they've never had before. But is this really a differentiator when everyone has access to the same models? Emma Fisher, VP of Marketing at RWS, and Sal Mohammed, Head of Answer Engine Optimization (AEO) at LangSync and former Googler, join our latest…
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More than words: inside the world of localization testing
In this Globally Speaking episode, we sit down with Anne Lepere and Francesca Filanti, Senior Managers in Testing at RWS, to explore what it really takes to make global products feel native, no matter where in the world they're used. Key topics covered: * Why localization testing is so much more...
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Cultural Intelligence Series – The new rules of global success
"Some brands are really proud - they have thousands and thousands of pages in hundreds of languages. But nobody reads them. Gone are the days when you were translating for the sake of it.” Ben Faes, CEO of RWS, joins the Cultural Intelligence Podcast for a conversation on what’s reshaping global...
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Cultural Intelligence Series – AI in life sciences - the green zone, the red zone and what comes next
How do you introduce AI into one of the world’s most regulated industries? Dan Herron, Global VP of Digital Health at RWS, joins the Cultural Intelligence Podcast to discuss how life sciences teams can responsibly apply AI in clinical operations, COAs, and linguistic validation: * Why life…
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Is your digital communication truly accessible to everyone?
In this Globally Speaking episode, we sit down with Lisa Riemers and Matisse Hamel-Nelis, authors of "Accessible Communications", to explore how to move beyond checkbox compliance and build communication that genuinely works for all. Key topics covered: * Why accessibility shouldn’t be just a…
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Cultural Intelligence Series - What it takes to make enterprise AI work in the real world
When AI POCs shine in isolation… but struggle at enterprise scale. Host Marine Esquenet welcomes Matt Hardy to explore why AI prototypes dazzle in demos yet struggle in production, and how cultural intelligence can bridge that gap. Matt unpacks real challenges: * Why AI POCs look flawless alone…
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Cultural Intelligence Series - When AI goes global: Culture, trust and the limits of scale
In this first episode of The Cultural Intelligence Series, host Marine Esquenet sits down with Marina Pantcheva to explore what happens when global growth moves faster than our ability to manage meaning, context and trust. Marina helps us unpack: - Why culture remains one of the hardest variables...
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Can AI help bring underrepresented languages onto the global map?
This International Women's Day, three amazing women working with AI, language, and culture in RWS offices around the world reveal how human expertise is what makes AI truly work for authentic global connections. On this occasion, Francesca Farrell (Strategic Account Director at RWS & in charge of...
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Is studio-free dubbing really around the corner?
Is studio-free dubbing really around the corner? AI voices are improving fast. But can they truly replace actors – and should they? In our latest Globally Speaking Podcast episode, Michael Wayne (Head of Media & Entertainment at RWS) and Justin Beaudin (Founder & CEO of Adapt) come together to...
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Ahead of the AI game: IP perspectives on adoption, barriers & Human-AI balance
Did you know 92% of IP professionals plan to try AI, yet 79% cite accuracy as a top barrier? Generative AI is reshaping the IP world, but are today’s tools truly delivering? In this new episode of the Globally Speaking podcast, we dive into the findings of RWS’s “Ahead of the Game” survey,...
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Discover how AI is rewriting localization with the Translation Technology Insights 2025 report
Ready to glimpse the future of translation technology? The revolution is happening now! And we condensed all the insights in the new Translation Technology Insights 2025 report! AI, shifting market dynamics and rapid tech adoption are transforming localization. Dive into the latest episode of the...
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Your guide to selecting the right LLM
Ever find yourself wondering which AI model works best for different needs, whether it’s planning your next trip or boosting productivity at work? In this episode of the Globally Speaking Podcast, host Çetin Amirak sits down with Tomáš Burkert, Technical Lead, linguist, and AI expert with TrainAI...
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Real stories: how local nuances bring global brands to life
Have you ever considered how differently beauty standards and body ideals are perceived from one country to another? Or how, during the pandemic, brands had to navigate not only cultural nuances but also rapidly changing local regulations? These are just some of our favorite real-world challenges...
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Beyond words: the rise of voice in a hands-free world
We’re excited to unveil our brand-new Globally Speaking identity! Experience it firsthand in our latest episode! This time, our host Matt Hardy sits down with Gil Hetz, VP of AI at aiOla, to explore the rise of voice as the future of human–machine interaction. Why is speech becoming the go-to...
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Keeping it real: Authentic brand storytelling when AI joins the team
Ready to rethink creativity in the age of AI? Step into our latest episode of the Globally Speaking Podcast, where host Çetin Amirak welcomes Dirk Simpson, Transcreation Lead at Accenture Song, for a compelling exploration of how artificial intelligence is rewriting the rules of creativity and...
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Creative Series: Stories with heart — the art of storytelling
In this special Creative Series edition of Globally Speaking, join us as we dive into the art of storytelling with James Murphy, founder and Creative Director of London’s Hocus Pocus animation studio. Explore how James and his team expertly blend visual storytelling with linguistic finesse to…
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Women leading the way - Breaking barriers in AI and Tech
Happy International Women's Day! In this special Globally Speaking episode, our host Amanda Newton, President of Global Content Services at RWS, sits down with three remarkable leaders in AI and technology: • Pia F. Bresnan, Senior Globalization Manager at Uber • Giselle Tran, Senior Manager,...
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Creative Series: The double-edged sword — the role of AI in human creativity
How does one of the world’s most renowned design platforms make design accessible to users in over 190 international markets and in 106 languages? Our host, Stuart Davison, Creative Director at RWS, is joined by Michael Levot, Head of Localization and Internationalization at Canva, as they answer...
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How is AI reshaping the eLearning landscape?
In this episode of the Globally Speaking Podcast, Cassandra Prieto, Sr. Director, Client Services at RWS, and Dominique Biliato, VP of Learning Operations at SAI360, discuss how SAI360 is leveraging AI to revolutionize the eLearning space and enhance customer benefits. Dominique shares how SAI360...
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AI Dialogues: The human edge in AI
In this episode of the Globally Speaking Podcast on the future of human-machine collaboration, Emma Fisher, Vice President of Global Marketing at RWS, sits down with Melanie Peterson, Senior Program Director of Train AI at RWS, to discuss the essential role of the human touch in AI development.…
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Unlocking success: How Hyatt partnered with Unboxed and RWS to create a more inclusive global learning strategy
In this new episode of Globally Speaking, host Lenny Grinberg, VP of Sales at RWS, sits down with Christopher Auteberry, Director of Commercial Learning and Development for Americas at Hyatt Hotels, and Dave Romero, Co-founder and President of Unboxed Training & Technology. They recount their...
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AI Dialogues: Exploring the evolution of Generative AI with AWS
Are you ready to jump into the future of AI? In this new episode of our Globally Speaking podcast, join RWS's Çetin Amirak and AWS's Andrea Frio as they explore the exciting evolution of generative AI, from experimentation in 2023 to full-scale production in 2024. Discover how generative AI is...
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AI Dialogues: How to build trustworthy content and win your clients’ confidence with RAG
How can AI enhance author productivity by automating repetitive tasks, allowing you to focus on the creative aspects of your work? How do you navigate the murky waters of AI-generated misinformation? And how can you foster an environment in which your clients can trust your content? The stakes…
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Empowering every translator: our commitment to inclusivity and accessibility (Part 2)
This episode of Globally Speaking celebrates 40 years of innovation from Trados Studio. Paul Filkin, Senior Director of Customer Enablement at RWS, speaks to Anna Rita de Bonis, Software Accessibility Specialist and Trainer for the Visually Impaired at RWS, who explains how she has helped us...
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Empowering every translator: our commitment to inclusivity and accessibility (Part 1)
This episode of Globally Speaking celebrates 40 years of innovation from Trados Studio. Paul Filkin, Senior Director of Customer Enablement at RWS, speaks to Anna Rita de Bonis, Software Accessibility Specialist and Trainer for the Visually Impaired at RWS, who explains how she has helped us...
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Artificial Intelligence: it’s not an ‘IF’ but a ‘WHEN’
In our latest episode of the Globally Speaking Podcast, join Francisco Gomez, CEO of Factum Global, as he sits down with Jordan Cockrell to share some insights into what’s on the minds of today’s CEOs. Find out why most leaders are optimistic about the role of AI, cyber security and digital...
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AI Dialogues: can AI truly understand the world?
Have you ever wondered how many colours the human eye can distinguish? Around 1 million! Yet, language only has about 12 basic colour terms to describe them. This leads us to the question: Can AI truly understand our world if it relies solely on linguistic training data? The reality is that...
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How do you unlock mutual understanding in crisis situations around the world?
Digital services (and digital access to information) are an increasingly important means of helping marginalized groups in emergencies. But, as you can imagine, there are many barriers preventing equal access to online information and apps. For instance, when international humanitarian...
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From dream to reality: shaping the future of localization with AI
“Companies are nowadays expected to seamlessly cater to client preferences and deliver relevant and personalized content on demand. Real-time and just-in-time localization is a key component of this hyper-personalized approach to communication”. Listen to Loïc Dufresne de Virel, 25-year industry...
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AI Dialogues: exploring the significance of training AI models
It's AI bingo at the moment! Everyone's talking about it - but did you know that the quality and quantity of training datasets are crucial to the accuracy and effectiveness of machine learning models? The more diverse and representative the data, the better the AI model can perform in terms of...
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The journey from translator to launching a language services provider. An insider’s view.
In this second Globally Speaking Podcast, dedicated to the localization supply chain, follow Rosario de Zayas Rueda's fascinating journey as she explains how she started out as a translator and language specialist and ended up opening her own language services agency, completing a full cycle of...
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What everybody wants is everything in their own language
There are so many things you'd miss out on if someone hadn't taken the time to translate them... the best literature, the trendy Netflix shows or the instructions for your medicine. Plus, learning a language so you can have a conversation with someone from another country that you wouldn't...
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Over delivering at localization for Under Armour
How can a company set up a localization program from scratch? What are the important criteria to consider, and what are the challenges? Is there a translation policy in place? What needs to be translated, and into which languages? Who is responsible for reporting and the communication around it?...
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Unlocking the grid: the fascinating story of what3words' unique localization journey
‘Hurt. Soap. Blows.’ In case you are wondering, we haven't gone crazy, these are just the three words what3words uses to describe our location today. But now we're wondering what those three words would be like in French. Well, if we switch languages, it becomes ‘Gîte. Lavande. Aviron.’ There are...
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AI Dialogues: humans vs. LLMs’ language learning
It’s completely natural for humans to attribute human characteristics to generative AI systems that seem to behave like us. And since language is one of the most profoundly human characteristics on earth, it explains why we tend to compare LLMs like GPT or PaLM (Bard) to humans, and even…
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Scaling success with Linde: How localizing eLearning programmes engaged 8,000+ employees in just one year
Have you ever heard of gas technology? And how it impacts our everyday life?\ Well, Linde's gas and technologies are used, among other things, in Coca Cola, for oxygen masks and... to cool and freeze pizzas! In this latest episode of the Globally Speaking podcast, Jordan Cockrell and Dora…
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Localization lead on Google's International Growth Team
When it launched 25 years ago, coffee brand Tim Hortons did better than competitors in Quebec because it localized most of its content to make it more relevant to the market. On its coffee cups, the brand used to display the Toronto cityscape in anglophone Canada, which was replaced with Montreal...
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Qualtrics - how to introduce empathy to your customer experience
You’d be forgiven for thinking that brands with a physical presence will always be trusted more than companies that only offer an online store. Things are now changing. According to our latest research, 58% of global consumers now trust global brands with a localized online presence equally to...
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Product localization in China: pitfalls and exciting trends
A third of the world's websites are in English. And yet only 5% of Internet users speak English as their mother tongue. How can you, as a business, ensure that you are speaking to users in their own language and impacting their customer journey in a culturally relevant way? In this episode…
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How can cultural savvy (or the lack of it) make or break a global campaign?
In France, the Big Mac, McDonald's favourite burger, has the same name as in English and doesn't have a translation. In Hong Kong, it has been given a name that no current machine translation could fathom: Gui Mo Ba, which could be translated as ‘the invincible juggernaut’. Why? Because one size...
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Language. The secret behind IKEA's success
How does a well known household brand ensure that it consistently projects a strong brand image on the global stage? You might think you need to translate your all your content – particularly your product names – into local languages. But not always. Take IKEA as an example. The company’s…
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In Understanding We Trust
You’re not alone if you take pride in your culture. But do you feel that brands understand your culture, context and deeply personal preferences? A recent survey revealed that nine in ten consumers feel that brands must show their understanding and appreciation of national identity and culture –...
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We’re humans. We want to connect.
It’s human nature to want to connect with family, friends and colleagues. This sentiment appears to extend to brands: 64% of consumers want brands to connect with them, according to research. But, to connect with consumers you need to build trust, communicate clearly and consistently – in their…
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Culture and context. Never overlook the basics.
Your international explanation plans are ready. You’ve identified your target markets. Your team is ready to start engaging with customers. But how well do you know those markets? Japan, for instance, might seem like a prosperous country with plenty of opportunity. But will your remote-controlled...
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ABOUT THIS SHOW
Expert insights on how to unlock global understanding and grow the value of ideas, data and content.
HOSTED BY
RWS
CATEGORIES
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