HEDx

Scott Pulsipher, President of Western Governors University, and Sasha Thackaberry-Voinovich, President of New State University, opened HEDx at UTS with an uncomfortable truth: institutions that waited for the right moment to transform had already fallen behind. Scott reflected on 25 years of building WGU outside the boundaries of traditional higher education — and warned that even that model is already legacy. Sasha reinforced it from her own experience: she left a career in traditional higher education to co-found a university from the ground up in under a year, because existing structures could not move at the pace that change demands. Her challenge to the room: how did you operate differently this week than you did last week?

HEDx's largest and most ambitious event opened at University of Technology Sydney, welcoming more than 600 leaders, students and partners to two days built around one question: are we actually going to change anything, or just feel good about wanting to? Vice Chancellor Andrew Parfitt, Deputy Vice Chancellor Academic and Vice President Kylie Readman and student leader Chloe Ferreira open with a shared provocation: universities must disrupt themselves, and students can't wait for them to build a better future.

Aaron Driver and Neil Durant of the University of New England argue that universities should not wait to be disrupted by AI - they should lead the disruption themselves. In this episode, we explore UNE’s vision for the future of learning, from personalised education and “earned learning” to Studio, a next-generation learning experience engine designed to make higher education more human, engaging and relevant in the age of AI. And we launch the HEDx AI agent navigating a curated resource of 5 years of connections on disruption with global leaders of innovation in higher education.

Students with disabilities are the fastest growing equity cohort in Australian tertiary education yet they continue to experience lower satisfaction, access, success, attainment, completion and employment outcomes than their higher education peers.In this episode of the HEDx Student Experience Podcast, Student Leader Jennifer Lowe and Student Voice Australasia’s Belinda Brear sit down with Professor Sally Kift to explore one of the sector’s quiet success stories: the Australian Disability Clearinghouse on Education and Training (ADCET). Together, they unpack why national, quality assured, co-designed resources are essential as the demand for and complexity of disability, belonging and inclusion grow; why universal design is fast becoming a regulatory expectation, not a “nice to have”; and why cross-institutional collaboration is critical if we’re serious about equity, accessibility and student success.A hopeful, practical conversation about doing accessibility, affirmation, accommodation and inclusion better for students, staff and the sector.

Alex Elibank-Murray of UniSC hosts a panel of colleague Leah Barclay, industry partner Tracey Whitelaw and student Callum Phillips to argue that the future of higher education may not be a classroom at all. In this episode, we explore immersive learning, XR technologies and the rise of virtual campuses — revealing how universities are already being transformed by AI, storytelling and real-world industry collaboration.

Jason Clare launches a new 2050 Alliance grouping of universities focused on students, communities and the future, HEDx joins them to define AI coalitions in Australia. George Williams ,Chair of the Alliance and its CEO Paul Harris reflect on the launches from Canberra. And ACU Provost Julie Cogin reflects on how AI presents opportunity to dramatically improve retention. This event progresses global universities joining forces to recreate the transformed university model to serve future learners.

Helen Bartlett Vice-Chancellor of University of the Sunshine Coast joins industry partner Yas Nemet of Microsoft and staff and student colleagues, They showcase a best practice example of universities and TAFE working in partnership with employers to provide workplace relevant skills. Described alongside feedback from a learner and teacher, this episode explores new models of how industry engaged learning can serve the needs of an AI era.

Four weeks from the June event saw us visit Melbourne to plan our first AI innovation coalition in Australia. Catching up with partners of 5 years OES and their CEO Jon Davey was followed by visits to Sam Jacob at Collarts and Laura-Anne Bull and Llew Mann at Swinburne. Day 2 saw feedback from Gail Bray of VU and Marcia Devlin on the importance of keeping the human dimension in these innovations and of partnering. And good feedback from Catherine and Cherie at OUA, PK at FSO and Theo and colleagues at LTU on pitfalls and the need for a clear value proposition in ventures like this. All concluded with our first VET coalition partner in Laura Macpherson CEO of BKI.

Lev Gonick CIO of ASU and Alphia Possamai-Inesedy of WSU join a HEDx event hosted by Helen Bartlett VC of University of the Sunshine Coast on employability and industry engagement. With 48 million living Americans who experienced but left university life with no qualifications and large debt, the certainty that university gets you a job is no more. Yet with one employer able to support 29,000 current ASU students to fee-free online study and 19,000 of them having graduated while working, there are innovative ways of universities and employers to work together to change it up.

For those looking for some joy and inspiration about the mission of Australian universities, it is right here.In 20 minutes, this conversation between 2026 Australian University Teacher of the Year Associate Professor Roma Forbes, UQ undergraduate student Madi Piper, and Professor Kelly Matthews offers a grounded reminder of what higher education can be at its best: relational, human, intellectually stretching, and deeply committed to student success.This is a conversation about teaching that values people, learning that makes room for uncertainty, and why student experience is shaped every day by the cultures teachers create. It will leave you feeling better about the state of the sector.

Professor Lucy Marshall is DVC of Community and Leadership at University of Sydney. In this episode she joins Peter Chun as CEO of UniSuper to explore the comparative issues of culture, change management and staff wellbeing between academic and commercial organisations. The transformation and disruption facing the sector, and the rapid emergence of AI and changing market demands, are adding to the loss of social license in making universities tough places to be. Stabilising workplace culture as a prerequisite to leading change and caring for staff wellbeing makes tough calls on leaders which this episode explores.

This week's podbite follows 3 major milestones of Annabel Murphy becoming the first HEDx FT employee, the launch of the Sydney June event program, and the kick off of new AI sandbox projects with collaborators in the UK, US and Australia. Get a summary with this 3 minute overview from the new HEDx offices in Brisbane.

Most PhDs are built on original ideas and critical thinking—so what happens when AI enters the equation? On this episode of the HEDx Student Experience Podcast, three researchers confront the daunting yet exciting challenges AI poses to research integrity, authorship, and the very core of scholarly originality.Join HEDx Associate Sharon Saunders as she hosts an expert-driven discussion about how AI tools are already reshaping doctoral work across disciplines. Discover how AI influences research practices, the importance of balancing AI-assisted productivity with critical thinking, and the ethical dilemmas around authorship in an AI-enabled world. Perfect for doctoral candidates, research supervisors, and policymakers, this episode offers vital insights into navigating AI’s complex landscape.

CEO Margot McNeill and Chief Industry and Innovation Officer Georgia von Guttner host HEDx at the Canberra Institute of Technology to share insights into the new Woden campus at the heart of the tertiary harmonisation agenda. They outline its history, philosophy and strategy allowing a radical approach to skills development, AI mastery and giving voice to students as human capital is developed to be future-fit for a changing world of work. And Michelle Lincoln as Deputy Vice-Chancellor joins us in the foyer of the UA summit to comment on CIT and its success and outline the nature of its partnership with UC in the second episode in a HEDx tertiary harmonisation series.

This episode is from a site visit to the Wyndham Tech School in Werribee. A tour of a real tertiary harmonisation centre of excellence with Director Sam Nikolsky and VU's newly appointed Chief Transformation Officer Gail Bray. In the presence of some of the many thousands of students who get to have their curiosity sparked by a place that comes alive as you go through the front door, this is a great example of STEM and tech study aspiration-building in action. And it is set in the context of wider VU and sector-wide tertiary harmonisation strategies by Senior DVC and Chief Academic Officer John Germov of VU and CEO Patrick Kidd of FSO. A very good place.

This episode reflects on what members in UTS and USyd are bringing to the next HEDx event. It follows meetings making plans for workshops on collective intelligence, AI agents for HEDx content, and the further development of the Castlereagh Statement. And it gives updates on what partners notably MCDS, AWS, Salesforce and many others are collaborating on for shared standards and human capability records to increase equity of access for lifelong learners. This is set in the context of great charitable work to support recovery for victims of domestic violence and sufferers of eating disorders on the Sunshine Coast as we all reflect of what we all do this for. For many of us, it's not for the money .

What happens when students listen in as teaching academics from across Australia speak with Professor Barney Glover – Acting Chief Commissioner of the new national body shaping higher education or ATEC – about the future of higher education?UQ students Madi Piper and Ben Roden-Cohen share what stood out, what surprised them, and what they want leaders to understand about the real student experience.

Professor Kelly Matthews steps in to host a special Teaching and Education Focused Academics (TEFA) Network conversation. Academics from across Australia come together to speak with Professor Barney Glover, Acting Chief Commissioner of the new national body shaping the future of higher education.This episode explores the evolving landscape of the sector, offering insights, questions, and perspectives from those at the forefront of teaching and learning.

This latest weekly reflection follows the second week of visits to UK Vice-Chancellors in London. In a collaboration with Rose Luckin and EDUCATE Ventures Research we are embarking on two pilots of university innovation coalitions in the UK and Australia. They will allow sharing of practices in using AI for experiments as varied as: developing critical thinking, tertiary harmonisation pathways, school to uni transitions and employer engagement. They allow universities to combine their bandwidth to make comprehensive responses in how best to use AI to improve student experiences to regain social licence. The links of such a coalition to a HEDx partnership with the UNE Next70Lab, in building leadership learning resources is also covered.

A Podbite live from London where HEDx joins Rose Luckin of EVR and her colleagues in exploring AI innovation sandboxes. We visit Antony Finkelstein of City St Georges University, Paul Kett of London South Bank University, and Shan Wareing of Middlesex. Off the back of engagement with Duke University's Future Universities Alliance, HEDx builds further global links in AI innovation best practice. We need this sharing to inform global HE investments in AI. These have to respond to lost social licence and demonstrate public value with a focus on improved student experiences.

Grant Robertson looks up and out 18 months in as Otago VC. As former Deputy PM of NZ he returns to where he studied and worked in research commercialisation, to lead change in a traditional research-intensive university. As a non-academic VC he reflects on his views as a past-President of the Otago Student Union and a 5 page letter he wrote of what was wrong with universities. He shares experience from the heart of government in how universities are perceived and what they need to do about it. And he reflects on his strategic focus of leading his colleagues to look up to a higher aspiration for students and communities, and out to broader global best practice, to both drive the change he sees is needed.

This question is posed in the light of overwhelming student debt and non-completion in the US, the call for an employer levy by Bill Shorten in Australia, and the debate about student loans schemes punishing students in the UK. It has insights drawn from Lev Gonick at ASU, Helen Bartlett and her innovative colleagues and partners in Australia, and from a visit to Antony Finkelstein at City University St Georges,. This podbite brought to you from London, outlines the bold innovation that we must replicate if this avenue to sustainable funding for HE is to become real.

Pierpaolo Limone is Rector of Pegaso University in Rome. He leads a privately-owned 100,000+ student online university. He is former Rector of the University of Foggia a traditional research university. He shows how a leader schooled in traditional academic environments facilitates disruption as a new entrant in a highly regulated system. He views research as a key differentiator for any university seeking to be competitive in a new disrupted higher education economy. He sees disrupting tech companies as likely dominant players in future higher education. Listen to Pierpaolo ahead of his speaking at the next HEDx conference on June 16th/17th

This second short and snappy podbite describes changes in the program of HEDx activities made in response to feedback. New new member of the HEDx team, engagement strategist Annabel Murphy joins the podbite. She brings experience of industry university engagement and content strategy from Europe and Australia. She using AI to align HEDx activities and content to members and partners needs. She discusses the recent survey completed of 20 members and partners. This led to a tweaking of podcasts, events and new projects being developed with members of the eco-system. These will give impact, continuity and reach for us in a mission to facilitate disruption to change higher education for good.

Josh Nester MD of SEEK investments is joined by a group of the world's most innovative EdTech companies. Nicola Cresp of OES, Joel di Trapani of Vygo, Sabih bin Wasi of Stellic and Trevor Fairweather of ReadyTech dissect issues of scaling student impact with AI. They explore the need all students have for human connection and how tech solutions need to add, not detract from it, in personalised ways at times and places where it can make a difference. And they identify the need for humans in the loop to include leaders who need to be bold and push beyond tentative pilots to really see technology make a difference to the student experience.

This is the first in a series of snappy short podcasts called podbites. They are updates on a key topic and question with inputs from various members of the HEDx ecosystem at the time. This one follows a visit to Canberra and Sydney during the UA conference of 2026 and argues that we need more inputs from external sources including students, out-of-sector innovators, and international sources to avoid being stuck in an echo chamber or loop of conservative thinking. That is commonly called hallucinating and we need to avoid it. Thats what HEDx is doing as it facilitates sector disruption.

The first Student Experience episode features a lively panel of students and sector leaders from the launch event, exploring the exciting future of the podcast and the role of student voice in shaping higher education.Hosted by Kelly Matthews, with contributions from Martin Betts, the episode also features insights from David Turvey PSM (Australian Tertiary Education Commission) and Jonathan Davey (CEO, Online Education Services).The panel brings together diverse perspectives from across the sector all united by a shared belief in the power of asking better questions and truly listening to students. Together, they explore why student voice matters and how meaningful dialogue can shape the future of higher education.Featuring panelists:Sarah Bendall (National Student Ombudsman)Richard Lee (Council of Australian Postgraduate Associations)Sam Jacob (CEO, Collarts)Jasmine Johnston (Deakin University; University Chancellors Council)Professor Kerri-Lee Krause (TEQSA)Weihong Liang (Council of International Students Australia)Jennifer Lowe (University of Newcastle)Professor George Williams (Western Sydney University).

Noah Pickus, Director of Global Strategy from Duke University joins the podcast to launch this alliance to Australian and NZ. With a closing date for EOIs of March 6, time is tight to join a global alliance of diverse institutions seeking to learn from each other in their innovation. HEDx is delighted to be working with Noah and bringing him to Sydney in June. We are also connecting his venture with HEDx collaborations in the UK with Rose Luckin and the EDUCATE Ventures Research Shaping Future Leaders Coalition. Listen to them both describe the backgrounds to their innovation sharing activity and connections with HEDx as it goes global.

Timothy Burt from the Future Skills Organisation, Gail Bray from Victoria University, Colin Gniel from LinkedIn and Dr. Kathryn Blyth from The University of Queensland explore:  why AI evolves faster than curriculum, systems and our ability to keep up, why coordination across sectors is fragmented, and why human skills in communication, judgement and creativity are rising in value. One line stayed with me:“AI is evolving faster than our people can build their skills…”The future isn’t AI vs humans. It’s AI-fluent, human-centred higher education professionals and institutions.What are you seeing in your institution and with your colleagues?

Professor Deborah Terry AC leads The University of Queensland and the Group of 8 universities. She outlines declining trust as the key issue facing the sector. She explains why and how it has happened and that doing something about primarily calls for a return to purpose. She illustrates how that is being done at UQ through The Queensland Commitment. And she explains how that applies to the challenges with the emergence of AI in particular. This seminal episode is the start of a tipping point with the HEDx podcast as we move beyond what has got us here, and explore more fully what will get us where we need to be, including listening more to students and focussing on the student experience.

Charlsey Pearce as CEO of Mortar Caps Data Standard is a long term HEDx partner leading an innovation project around data standards for human capability records that support lifelong learning and tertiary harmonisation. In this episode she introduces, leads and comments on a HEDx webinar that led to the development of a White Paper recently submitted to ATEC, JSA and the Productivity Commission. This is a chance for Australia to jump from last to first in a global race for technology to support tertiary harmonisation and lifelong learners having records that set them up for life. Numerous HEDx partners join a conversation ending with views of a student of why this is so important.

Kivanch Oner is CIO of University of Nevada Las Vegas. He joins me and co-host Matt Cavallaro of Salesforce to discuss how change to serve changing student needs is achieved in a leading R1 US university. Our discussion traverses changes facing students and how they impact providers seeking to serve them. The place of technology as an enabler is analysed through the UNLV experience. The importance of partnerships and culture arising from trust is key to accelerating transformation and represents social capital for change. Insights from two technological pioneers of the cultural and human side of change that shines a light on transformation that is possible and needed by global providers in the sector.

Professor Kris Ryan DVCA of The University of Queensland introduces and reflects on the most recent HEDx event on Our Commitments to Students in the Age of AI. He does so by celebrating our adoption of the student voice in our work and the need to commit to it continuously in the future. We saw that in our most recent conference close up. And we saw how vulnerable all of us are and how that is something to celebrate as Manuela Franceschini of Adobe illustrates in a beautifully reflective poem written on the day at the event. And it all gives pointers to the community we build in doing this which Professor Kylie Readman of UTS celebrates in inviting us all to the next HEDx in the first week in June in Sydney.

Professor Kylie Readman DVC of UTS leads a panel of Australian experts in online learning in a discussion of the needs of this special group of lifelong learners. Professor Dominique Parrish of Torrens University Australia, Tom Steer of University of Adelaide, Catherine Reynolds of OUA and Erin Jancauskus of OES share experiences from leaders of online education. They dissect how AI is impacting this area of higher education. And they outline what it is going to take as we shift even more fully to this mode of learning in an omni-channel future as one of the ways that the growing demand for lifelong learning can be met particularly from equity groups.

George Williams of Western Sydney University launches a seminal essay on the crisis of social license in our universities and what we have to do about it. As a publication of The Australia Institute, George shares thoughts on why the essay was written and what is contribution will be with Alice Grundy of The Australia Institute Press. The session is a response to the conversation between Alphia Possamai-Inesedy and Ann Kirschner, advisor to President at ASU and the University of California. Ann sees an opportunity to rebuild from the tremors impacting the sector globally and makes the perfect case for why the essay was needed.

Simon Biggs VC of JCU recently visited TEDI-London as an exemplar of learning innovation and of how AI can democratise education for disadvantaged learners. Little did Simon and I know that he was meeting Professor Lisa Brodie TED-London Dean shortly before she would be able to be public about it transitioning into ASU London. As its foundation Dean, she joins Simon and I to reflect on their meeting and what they discussed and sharing the news that ASU London was launched last week. In. partnership with Cintana, this major development in global educational partnerships has a profound impact on how we will perceive the future of transnational education for global learners.

Bill Shorten, Pascale Quester, Sharan Burrow and Simon Biggs answer this and other questions posed by Dionne Higgins of KordaMentha. "Nothing about us, without us" is the essence of the call for action that Kelly Matthews of UQ a nd I hear clearly and will return to in future episodes in 2026. Never was the student voice more clearly made, head and accepted for action.

Sir Chris Husbands former VC of Sheffield Hallam University and founding chair of the UK Teaching Excellence Framework joins Professor Helen Bartlett VC of University of the Sunshine Coast. They were on stage at HEDx at UQ for an opening keynote and fireside chat that dissects the global issues facing higher education. They argue the clear need to identify purpose, implement that purpose clearly and consistently, and be ever vigilant to ongoing change in leading our communities through turbulent times. Sir Chris and Helen both emphasise the importance of being distinctive and following your own true path in doing that. They observe many members of our community do this effectively every day.

Ian Oppermann is Chair of Data Standards for the Commonwealth and Industry Professor at UTS. From a lifetime in AI and driving technology to serve the needs of consumers and their data rights, he is partnering with Charlsey Pearce of the Mortar CAP data standard. They led a sector workshop at AWS in Sydney recently of sector representatives jointly crafting a white paper to guide improved data stanrads to serve the needs of lifelong learners in a harmonised tertiary education system. They reflect on the workshop and the issues it addressed before bringing its progress to a workshop at the HEDx event on November 5.

This episode gives voice to 34 students from 8 different HEDx member universities and partners in UQ, Adelaide, Swinburne, OES, OUA, Torrens, UniSC, and Canberra. We asked each 9 questions about what they thought of higher education, what they would change, and how they felt about AI and the future of work. Their answers might surprise you. Professors Suzanne Le Mire and Kelly Matthews of UQ helped me design them and make sense of their answers. Ignore these messages at your peril. My great thanks to Suzanne and Kelly and the colleagues at the 8 places and all of their wonderful students. We hear you and see you.

Danny Liu and Adam Bridgeman at the University of Sydney have pioneered the development of AI and a two-lane strategy for its use and assessment. In this episode they convene a diverse panel of their staff and student colleagues to discuss how the strategy works and can be implemented. As an exemplar of staff and students working as partners it illustrates an excellent approach to working through how to use the technology while assuring learning. The episode is set in the context of global best practice in students as partners shared by Professor Kelly Matthews of UQ after her keynote at the UA conference on the student voice and governance.

Professor Suzanne Le Mire as PVC of Education and the Student Experience at The University of Queensland brings a student panel to the podcast. The panel is from the recent summit of The Queensland Commitment at UQ and saw 4 diverse UQ students comment on what they loved about their experience, what they thought could be better, and what they would do if they were Vice-Chancellor for a day. A great opportunity to give student's a voice about what is important to them ahead of a series of student focussed episodes to come and the HEDx conference on our commitments to students in the age of AI.

Professor Amanda Broderick is Vice-Chancellor and President of the University of East London. UEL in 2018 was heavily in debt and rated the UK university most likely to fail. After 7 years of adverse policy settings it has the UK's fastest and most diversified income growth, no debt and is implementing a 300m pound investment programme. It has doubled in size by focusing on a mantra of creating new value in partnership with business and industry and innovating, in the most competitive university city in the world. In an episode co-hosted with Kevin Bell of AWS, Amanda outlines how partnerships must involve all having skin in the game, be led from the top, and have a shared exchange of complementary skills of real business value. A great global example of thriving under adverse market and policy conditions and intense competition by being different.

Alex Elibank-Murray and Rania Shibl of the University of the Sunshine Coast share experiences of industry partnerships to give work experience to students in fast changing fields. Partnerships with industry partners that include Microsoft, are used to co-design learning experiences that combine certificated and non-certificated university courses with practical skill achievements. In an episode co-hosted by Yasminka Nemet the Future Skills Lead at Microsoft, we explore how tertiary education is changing to achieve harmonisation between further and higher education and co-designed learning and experience opportunities for a new world of work.

Professor Kylie Readman as DVC Education and Students at University of Technology Sydney outlines a new venture in global online education. Launching new Mandarin-language online postgraduate education courses to global student markets as a trans-national education strategy is a bold and unique step for an Australian university. In a partnership with Cinlearn, this is distinct and differentiated from the multiple bricks and mortar TNE ventures by Australian and other universities in various Asian and other global countries. It is an example of a university working on adjacencies that go beyond core operations to seek breakthroughs.

HEDx launched its first podcast on September 9 2020. Since then over 183 episodes, more than 200 global leaders have shared thoughts on the future higher education landscape and how it can achieve equity goals though strategy, leadership, culture, technology and partnerships. This episode looks back over 5 years with Sue Kokonis of foundation and continuing lead sponsor at OES helping us consider how Debbie Haski-Levanthal, Pascale Quester, Michael Crow, Paul LeBlanc, Mary O'Kane, Ann Kirschner, Theo Farrell and Simon Biggs among others have seen the need for change in the sector. This episode has 5 years of highlights to reflect on where we have come from and speculate on what the next 5 years will hold with agentic AI transforming the student experience.

John Dewar and Dionne Higgins are experienced leaders of Australian universities now leading a higher education consulting practice at Korda Mentha. They have recently published an annual report showing Australian universities under significant financial pressure to be able to invest in the digital transformation they desperately need. They see it as a time for courageous leadership to cut through the red tape and bureaucracy increasingly stifling the sector. And they see great value in leaders taking inspiration from international pioneers and thinkers like Sir Chris Husbands who they, and others, are helping HEDx bring to Australia later this year.

Professor Kristian Widen is Deputy Vice-Chancellor of Cooperation and Innovation at Sweden's industry-engaged Halmstad University, after a distinguished career at its leading research university in Lund. In describing the diverse landscape of a well-funded and stable Swedish university system, he observes that many if its staff and students are happy and calm, including regulators. With little loss of social license they are under little pressure to disrupt. But in his role he is mindful of how this pervaded in Swedish retail and entertainment sectors before Ikea and Spotify emerged. Where will the most likely disruption of global higher education come from, by incumbents or new entrants, and where in the world offers greatest promise to nurture it?

Simon Biggs as Vice-Chancellor of James Cook University sees great opportunity in AI enhancing personalisation in tertiary learning and becoming a disruptor of global universities. He sees positive impacts in fulfilling his vision and mission to serve remote communities in opening access to education to more learners. And he is clear that AI will free people up from jobs they no longer need to do, to have space to think and enhance student experiences. He believes it is critical for us to apply AI to help young people with companionship and overcome increased loneliness. Nabeela Furtado of Unisuper joins me as co-host to focus on human wellbeing at a time when the sector has the greatest challenges with how staff and students navigate change.

The Honourable Bill Shorten transitioned at the start of the year from cabinet to Vice-Chancellor and President of the University of Canberra. His fresh eyes on the sector make him acutely aware of the need to embrace the needs of a broader range of generations in lifelong learning. He sees a greater role for technology for the learning of more diverse students through a wider array of skills-based offerings that recognise prior learning. In a settled political environment he sees hope for institutions that get on and innovate, and work as a sector together, more than fight with each other while telling everyone what they are good at, while asking for more money.