PODCAST · business
Members First Mindset
by Credit Unions First
Dive into Members First Mindset where hosts Dan Daggett, Chief Strategy Officer of Credit Unions First and Melanie Munsey, Chief Executive Officer, uncover Credit Union industry insights. They tackle trends, policies, and tech advancements, delivering sharp analysis with a members-first approach. It's not just talk; it's about enhancing Credit Union member satisfaction. Join Dan and Mel for an insider's look at the Credit Union world, where they're not shy about asking hard-hitting questions. It's a podcast with a purpose—a blueprint for member-focused success.
Episodes
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When, What and Why Do You Let Go of Some of Your Organization's Internal Operations?
In this episode of Members First Mindset, Dan Daggett and Melanie Munsey sit down with Nate Anderson, President and CEO of Rekindle, and Tony Kitt, CEO of Plexcity, to talk through one of the harder decisions any organization faces: when to stop doing something yourself and trust a partner to...
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How Credit Unions First Is Fixing What's Broken in Insurance Products
In this special episode of Members First Mindset, Joshua Barclay (host of Grow Your Credit Union) takes over hosting duties to dive deep into Credit Unions First — the CUSO behind the podcast. Joshua sits down with Dan Daggett, Melanie Munsey, and Emily Jorgensen to illuminate what Credit Unions...
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Shouldn't Every Decision Be About the Member?
Join Dan Daggett and Melanie Munsey as they sit down with Tansley Stearns, CEO of Community Financial Credit Union and recent inductee into the Herstory Exhibit at America's Credit Union Museum. This powerful conversation explores how credit unions can stay relevant by making listening a...
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How Are Credit Unions Doing Managing Uninsured Collateral Losses?
The uninsured driver crisis is creating catastrophic exposure for credit union auto portfolios across America. In the latest episode of the Members First Mindset podcast, hosts Dan Daggett, Chief Strategy Officer at Credit Unions First, and Melanie Munsey, CEO, Credit Unions First speak with…
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The Power of Branding and Marketing With the CUSO M3 Group
Building a powerful brand starts with understanding who you serve and why you exist. In the latest episode of the Members First Mindset podcast, hosts Dan Daggett, Chief Strategy Officer at Credit Unions First, and Melanie Munsey speak with two marketing leaders transforming how credit unions...
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Mission-Driven CUSOs: Members Mobile, Reseda Group, and FI SAFE
Host Dan Daggett, Chief Strategy Officer of Credit Unions First, is joined by guest co-host Emily Jorgensen, Manager of Training and Development at Credit Unions First, for a conversation with two leaders driving innovation in the credit union space: Ben Maxim, Chief Technology Officer at MSU...
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Reimagining Credit Unions: NACUSO's Roadmap for Collaboration and Growth
In this episode of Members First Mindset, hosts Dan Daggett and Melanie Munsey welcome Adam Lee, Head of Innovation at NACUSO and Ronaldo Hardy, Former President, NACUSO to discuss the future of credit unions, the ever-growing fintech landscape, and how NACUSO's "Reimagine" approach is setting…
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Blanket LSI is a Win-Win for Member Experience and Credit Union Growth
In this follow-up episode of Member's First Mindset, host Dan Daggett, Chief Strategy Officer, Credit Unions First and guest co-host Jon Jorgenson, Co-Founder, Credit Unions First continue the discussion from "Is Your Collateral Protection Program Hurting Your Members?" Joined again by AMOCO...
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Even If A Business Decision Is Legal, Is It Ethical?
Join Dan and Mel as they talk about business ethics with industry leader Mike Kelly, President and CEO of TeamOnUp. In this episode, you'll learn about: The challenges credit unions face in making decisions that are both legal and ethical. The complexities of long-term contracts The importance of...
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The Passion Behind The Credit Union Movement
In this episode Dan and Mel are joined by Jennifer Audette, CEO of Polam Federal Credit Union, and Stephanie Smith, Executive Director of America's Credit Union Museum to discuss the rich history and unwavering passion of the credit union movement, emphasizing the 'people helping people' mantra....
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NCUA's 2024 Supervisory Priorities: Part 2
Join Dan and Mel in the second installment of our series on the NCUA's 2024 Supervisory Priorities, featuring special guest Tyler Gray from Lenders Compliance Technology. In this episode, we delve deep into the world of consumer compliance within credit unions, and hit on: Rhe challenges...
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NUCA's 2024 Supervisory Priorities: Part 1
In our third episode of the 'Members First Mindset' podcast, Dan and Mel bring on Pam Easley, Chief Risk Officer of Akuvo, and Steve Castagna, Chief Revenue Officer of Akuvo to discuss the NCUA's 2024 supervisory priorities. They explore the impacts of economic conditions on credit unions,...
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What Can Be Done to Preserve Our Credit Unions?
Join Dan and Mel as they dive into a profound discussion on the future of credit unions with guest Denise Wymore, marketing manager for small credit unions, at Zest.AI. In this episode you can expect to learn more about: The reasons behind the declining number of credit unions The challenges…
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Is Your Collateral Protection Program Hurting Your Members?
Join Dan and Mel as they talk about the benefits of Blanket LSI over Force-Placed CPI and interview Ashley and Jeremy of AMOCO to talk about their experience switching from Force-Placed to LSI.
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ABOUT THIS SHOW
Dive into Members First Mindset where hosts Dan Daggett, Chief Strategy Officer of Credit Unions First and Melanie Munsey, Chief Executive Officer, uncover Credit Union industry insights. They tackle trends, policies, and tech advancements, delivering sharp analysis with a members-first approach. It's not just talk; it's about enhancing Credit Union member satisfaction. Join Dan and Mel for an insider's look at the Credit Union world, where they're not shy about asking hard-hitting questions. It's a podcast with a purpose—a blueprint for member-focused success.
HOSTED BY
Credit Unions First
CATEGORIES
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Frequently Asked Questions
How many episodes does Members First Mindset have?
Members First Mindset currently has 14 episodes available on PodParley. New episodes are automatically indexed when they're published to the podcast feed.
What is Members First Mindset about?
Dive into Members First Mindset where hosts Dan Daggett, Chief Strategy Officer of Credit Unions First and Melanie Munsey, Chief Executive Officer, uncover Credit Union industry insights. They tackle trends, policies, and tech advancements, delivering sharp analysis with a members-first approach....
How often does Members First Mindset release new episodes?
Members First Mindset has 14 episodes. Check the episode list to see recent publication dates and frequency.
Where can I listen to Members First Mindset?
You can listen to Members First Mindset on PodParley by clicking any episode. We provide an embedded audio player for direct listening, and you can also subscribe via your preferred podcast app using the RSS feed.
Who hosts Members First Mindset?
Members First Mindset is created and hosted by Credit Unions First.
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