PODCAST · business
Multifamily Talks
by RealPage, Inc
Welcome to Multifamily Talks – a property management podcast series featuring personal stories from Multifamily Industry insiders, their thoughts on the industry, and what they see on the horizon.
Episodes
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RealWorld 2026 Recap: What Multifamily Is Talking About
Attendees share the ideas, innovations and conversations that stood out at RealWorld 2026 What stood out at RealWorld 2026? In this special RealPage Multifamily Talks recap, we hear directly from attendees about the ideas, conversations and innovations that caught their attention. From the...
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The Promises That Build Loyalty
In the resident confidence economy, loyalty isn't driven by amenities alone; it's earned through consistent execution. We examine how fragmented experiences, from maintenance to billing to communication, erode trust, and why connected, end-to-end experiences create lasting resident relationships.
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The Next Era of Revenue Management
In this episode of Multifamily Talks Live, host Krista Hurley is joined by Amy Dreyfuss, SVP of Data & Analytics, and Rich Hughes, SVP of AI and Innovation at RealPage, for a conversation on the next era of revenue management. Together, they explore the evolving role of AI in forecasting…
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Rethinking Security Deposits: New Alternatives for Multifamily Operators
The multifamily industry is rethinking one of its oldest practices: the security deposit. In this episode, we explore why operators are questioning the value of traditional deposits and what’s driving the rapid adoption of deposit‑free and risk‑based alternatives. Affordability pressures…
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Rebuilding Trust in Multifamily: Transparency, Accountability, and the Future of Proptech
The expectations placed on technology partners are changing, and so is what it takes to earn trust. In this episode, RealPage CEO Dirk Wakeham sits down with host Krista Hurley, RealPage Industry Principal, to discuss how transparency, accountability, and collaboration are reshaping relationships...
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Marketing as a Revenue Engine: From Expense to Revenue Driver
Too often, marketing is viewed as a necessary cost—but what if it’s actually one of your strongest revenue drivers? Join RealPage Industry Principals Krista Hurley and Lisa Haskins for the March episode of Multifamily Talks as they explore how today’s most effective operators are transforming...
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Retention Starts Now: The Spring Renewal Playbook
As peak leasing season approaches, the smartest property management teams know one thing: renewal success begins long before renewal month arrives. In this episode, Retention Starts Now – The Spring Renewal Playbook, we unpack the strategies that drive early intent, build trust, and set the stage...
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Your 2026 AI Playbook—The Must-Dos (and Don’ts)
Be part of our ongoing, candid conversations covering everything shaping the multifamily industry. In this Multifamily Talks Live session, host Krista Hurley, Industry Principal at RealPage, will be joined by Saad Arij from Asset Living to dive into the essential steps for building an AI strategy...
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Multifamily Talks Live: 2025 Recap & What’s Ahead for 2026
Ending the Year Strong: Key Takeaways and What’s Next Be part of our ongoing, candid conversations covering everything that’s shaping the multifamily industry. In this Multifamily Talks Live session, Krista Hurley, Industry Principal, Carl Whitaker, Chief Economist, and Dustin Weaver, Market...
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Multifamily Talks Live: Enterprise AI in Multifamily, Scaling With Confidence
Secure the Future of Multifamily AI As AI adoption rapidly advances in the multifamily industry, the importance of governance, security, and data integrity has never been greater. Don’t miss the next Multifamily Talks Live session, where Krista Hurley, Industry Principal at RealPage, will host an...
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Multifamily Talks Live: Smarter Buildings, Stronger Communities
Smart building technology is no longer a futuristic concept—it's a present-day necessity. As operational demands intensify and resident expectations evolve, multifamily operators must embrace intelligent infrastructure to stay competitive. Join us for a powerful conversation with Dennis Kyle, SVP…
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Multifamily Live Talks: The RealWorld 2025 Recap You Can’t Miss
Missed RealWorld 2025? Don’t worry—we’ve got the highlights covered! Join us for the next Multifamily Talks Live session, where Krista Hurley, Industry Principal at RealPage®, will team up with two multifamily operators to unpack the biggest takeaways from this year’s RealWorld conference. From...
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Multifamily Talks Live: Getting Ahead of Budget Season
Budget season may still be a few months away, but for many operators, the prep work is already underway. In this episode of Multifamily Talks Live, Krista Hurley chats with two multifamily operators about what they're doing now to get ahead. From evaluating expenses and tech stacks to getting…
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Multifamily Talks Live: 2025 Mid-Year Market Check-In
Halfway through 2025, what’s changed—and what hasn’t—in the multifamily market? Join RealPage Industry Principal Krista Hurley and Chief Economist Carl Whitaker for a mid-year check-in to explore the trends, data, and developments shaping the industry right now. From rent growth and supply...
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Why We Centralized: Portfolio-Level Perspectives
Join us for the next session of Multifamily Talks Live, “Why We Centralized: Portfolio-Level Perspectives.” The multifamily industry is under pressure, from labor shortages and rising costs to rapidly evolving resident expectations. In this episode of Multifamily Talks Live, Krista Hurley…
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How AI is Changing the Future of Multifamily Marketing & Leasing
Join us for the next session of Multifamily Talks Live as we explore The Impact of AI on Multifamily Leasing & Marketing. AI is transforming how operators attract, engage, and convert prospects into residents. From intelligent automation to hyper-personalized marketing, AI-driven tools are...
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Multifamily Talks Live: An Insider Recap of RETCON and Social Media Summit 2025
Missed out on RETCON or the Multifamily Social Media Summit this year? We’ve got you covered. Join our next Multifamily Talks Live session for an insider’s recap of the key learnings and industry trends from two of the multifamily industry’s biggest conferences. Krista Hurley, Industry Principal…
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Multifamily Talks Live: The Role of Data & AI in Multifamily
Join David Polewchak, Industry Principal at RealPage, for a deep dive into how data and analytics are revolutionizing multifamily real estate. He’ll be joined by Rich Hughes, SVP AI Strategy & Innovation, to discuss: How data and AI empower smarter decision-making for property owners. The...
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Multifamily Talks Live: Year of the Resident
Join us for the next session of Multifamily Talks Live as we dive into The Year of the Resident—a conversation exploring the modern resident journey and how multifamily operators can set themselves apart through strategically balancing human interaction and technology. Our host, Dayna Gardner,...
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Multifamily Talks Live: 2024 Recap and Expectations for 2025
Multifamily Talks is back! Welcome to the latest iteration of Multifamily Talks where we’re going live on LinkedIn monthly. All sessions can be found where you listen to your podcasts. Join us for live, candid conversations about all things multifamily. Learn, connect, and get inspired! Industry...
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Episode 26: Lance French/RealPage: The Transformative Effect of AI In Multifamily
AI in general - and the Lumina AI platform specifically - is creating a new paradigm for multifamily operations. In this ground-breaking podcast, Arben Skivjani and Chief Information Officer Lance French discuss AI fundamentals, systems of intelligence that ensure data quality and the phenomena…
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Episode 25: Ariel Baranauckas/Carter-Haston: Tapping Into the Power of Wow
With the advent of technology and automation in the multifamily industry, apartment marketing is evolving in some very surprising ways. Join RealPage Industry Principal Krista Hurley and Ariel Baranauckas from Carter-Haston as they discuss how tapping into the power of WOW can create a truly...
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Episode 24: Domingos Santos/Valuation and Property Taxes in Multifamily
Don’t miss this masterclass in multifamily tax assessment and incentives and their unavoidable effects on already-stretched property budgets. Hear from industry expert Domingos Santos, Real Estate Tax Director & In-house Counsel for the Wolff Company, and get his take on state and local…
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Episode 23: Brandie Thomas/ Balancing Technology With Humanity
There is a very real need for AI and centralization in multifamily leasing, but have we lost touch with the need for a human touch? RealPage’s Krista Hurley and Demmon Partners’ Brandie Thomas discuss how to ensure that a reliance on websites and CRM doesn’t take your focus off the very real and...
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Episode 22: Jennifer Cassidy/The Loneliness Epidemic
The Department of Health and Human Services reports nearly half of all U.S. adults experience measurable levels of loneliness. The rise in loneliness and disconnectedness also brings with it significant health risks. Join Andrew Bowen and Cardinal Group’s Jennifer Cassidy as they discuss how...
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Episode 21: Tina West/Handling Change & Centralization in the Multifamily Multiverse
If you’d like to build stronger relationships throughout your business and your career, join Andrew Bowen and SRG’s Tina West as they discuss how to handle change — expected and unexpected — in the world of multifamily and how to ensure your centralization efforts effectively leverage your team’s...
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Episode 20: Mitch Moody/The RealPage 2024 National Multifamily Fraud Research Study
Why has fraud become such a hot topic in multifamily? And what exactly can operators do about it? In this podcast, RealPage® rental screening expert, Mitch Moody, and industry principal Andrew Bowen tackle all things fraud when they dive into the findings from the RealPage 2024 National…
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Episode 19: Michael Bull/Bull Realty & America’s Commercial Real Estate Show
Join RealPage®’s Carl Whitaker as he sits down with Michael Bull, CEO of Bull Realty, to talk about regional opportunities and investment trends he’s anticipating in 2024, keys to surviving and thriving through unavoidable market swings and what he’s learned over the years as the host of the...
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Episode 18: Emily Watson/Lantower Residential & Kiley Sharp/Apartment Life: Prioritizing Community in the Age of Centralization
Join Andrew Bowen, Emily Watson and Kiley Sharp as they discuss centralization from both an operations and community perspective. They'll dive into the push and pull of technology on the resident experience, and its effects — both positive and negative — on NOI, the need for dedicated community...
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Episode 17: Odeta Kushi/ First American Financial Corporation: The Great American Housing Shortage?
Hear what this regular contributor to CNBC and Bloomberg TV has to say about the downward pressure of “locked away” housing inventory and how the underbuilt housing market has resulted in record numbers of multifamily housing units under construction. You’ll also learn how consumer confidence is...
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Episode 16: Steven Pribonic/White Oak Partners: The Stickiness of Resident Satisfaction
Join Carl Whitaker and Steven Pribonic of White Oak Partners as they go in-depth on White Oak’s focus on a community-first resident experience, its effect on renewal rates and the parallels between coaching and being a good corporate economist. You’ll also hear why they think 2024 will be a year…
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Episode 15: Brad Case/Middleburg Communities: The Importance of Skepticism
Aren’t we supposed to be in a recession? And whatever happened to the apartment rent inflation that was coming in 2023? Hear why Brad Case, an economist with a MS from Berkley and a Phd from Yale, thinks it’s smart to be skeptical, why 0% interest is a bad thing and where he thinks the bad bets...
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Episode 14: Erin Roberts/Ryan Companies: Piecing Together the Data Puzzle
In this podcast, Carl Whitaker and Erin Roberts discuss the pros and cons of granular market data, current trends and their long-term effects, how supply chain issues may continue to slow new construction completion, the importance of benchmarking and how being a college radio DJ can be the…
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Episode 13: Tony Sousa/RPM Living: Maximizing the Power of Social Media
Join RealPage’s Andrew Bowen for a fascinating discussion with Tony Sousa about his journey from entry-level property management ops to the creation of a massive social media following that's become key to the growth of RPM Living. Tony also shares invaluable lessons he’s learned along the way…
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Episode 12: Jason Kae, Director of Onboarding & Enablement, RealPage
Join Andrew Bowen and Jason Kae as they dive into Jason’s book, "Journey to a Rainforest Team Culture" — a unique look at how frontline managers can optimize employee satisfaction and engagement as told through the lens of a multifamily property manager. Bonus discussion: what you can do now to...
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Episode 11: Jay Parsons, SVP/Chief Economist, RealPage / Andrew Bowen, Vice President & Industry Principal, RealPage / Carl Whitaker, Director of Research & Ana
Join RealPage® market and economic experts Jay Parsons, Andrew Bowen and Carl Whitaker as they discuss, in detail, findings from the RealPage 2023 National Renter Study completed by The Center for Generational Kinetics. Get a clear line of sight into what today’s renters want and need — and why...
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Episode 10: Rich Hughes, Head of Data Science, RealPage
Go in depth on how Artificial Intelligence is shaping the multifamily industry and what future technology advancements will further enhance operations and resident experiences. Rich Hughes discusses the role of length, depth and breadth of data in powering truly meaningful AI output, and what it...
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Episode 9: Alex O’Brien, CEO/Founding Partner, Cardinal Group
This multifamily podcast episode offers an enriching and enlightening perspective on how the greatest moments of a career are often born from impacting the lives of those around you. Learn about the need for understanding, kindness and radical candor in the workplace. “They won't care about what...
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Episode 8: Sharon Wilson Geno, President Elect/NMHC
Just in time for OpTech 2023, Sharon Wilson Geno, President of the National Multifamily Housing Council, discusses advocating for the multifamily industry with a focus on providing more housing, specifically affordable housing, to the American people. We also explore her experience after a year…
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Episode 7: Jesse McConnico, Research Manager, John Burns Research & Consulting
Enjoy this rich discussion regarding the multifamily market's new construction, the heartbeat of the apartment industry. This podcast delivers insights into For Sale BTR apartments, Single-Family Rentals and several other products. Whether you're a seasoned professional or a curious newcomer,...
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Episode 6: Jennifer Staciokis, President, Western Wealth Communities
How can you keep the day-to-day activity of the Multifamily Industry from derailing your long-term goals? Western Wealth’s Jennifer Staciokis says it comes down to embracing the importance of stillness in daily life. Hear how she uses it to slow down, reflect and thoughtfully strategize — and how...
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Episode 5: Lee Everett, VP, Research & Strategy, Waterton
Carl Whitaker talks with Waterton’s Lee Everett — one of America's more experienced real estate research veterans — and gleans valuable insights into the current multifamily market and the broader macro real estate environment. It’s a great snapshot of the multifamily market courtesy of…
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Episode 4: Robin Young, Head of Market Research, Buildium
No one is more enthusiastic about Multifamily Industry trends for small-to-medium property management companies than Buildium®’s Robin Young. And though she didn’t start her career in real estate, she’s energized by the endless opportunities to discover new insights about the property management...
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Episode 3: Dave Brackett, SVP, Milhaus
Learn why Milhaus focuses on the importance of promoting not just those who are good at what they do but also those who can nourish the leadership skills of others. This property management podcast touches on the importance of property management industry statistics, like Net Promoter Score…
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Episode 2: Darren Williams, President/Founder, Portico Property Management
Get a rare glimpse into the collaborative ownership structure of Portico Property Management and the benefits of shared participation. Learn how maintaining balance and focus while encouraging individual growth and exploration creates an energized organization. And see how Darren Williams’ teams...
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Episode 1: Jay Parsons, SVP/Chief Economist, RealPage + Arben Skivjani, Deputy Chief Economist, RealPage
Hear what RealPage® lead economists Jay Parson and Arben Skivjani say about current multifamily housing trends, data analysis and property management industry statistics. Plus, get their take on the evolution of the Multifamily Industry and the changing American Dream, where the preference is...
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ABOUT THIS SHOW
Welcome to Multifamily Talks – a property management podcast series featuring personal stories from Multifamily Industry insiders, their thoughts on the industry, and what they see on the horizon.
HOSTED BY
RealPage, Inc
CATEGORIES
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Frequently Asked Questions
How many episodes does Multifamily Talks have?
Multifamily Talks currently has 46 episodes available on PodParley. New episodes are automatically indexed when they're published to the podcast feed.
What is Multifamily Talks about?
Welcome to Multifamily Talks – a property management podcast series featuring personal stories from Multifamily Industry insiders, their thoughts on the industry, and what they see on the horizon.
How often does Multifamily Talks release new episodes?
Multifamily Talks has 46 episodes. Check the episode list to see recent publication dates and frequency.
Where can I listen to Multifamily Talks?
You can listen to Multifamily Talks on PodParley by clicking any episode. We provide an embedded audio player for direct listening, and you can also subscribe via your preferred podcast app using the RSS feed.
Who hosts Multifamily Talks?
Multifamily Talks is created and hosted by RealPage, Inc.
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