PODCAST · education
Northbound Consulting Podcast
by Northbound Consulting Podcast
Empowering business owners with the tools, insights, and confidence to lead thriving, profitable companies—without burning out.
Episodes
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S2 Ep27 - Staff vs Boss, who’s the real problem?
When a practice is struggling, the blame game often begins: Is it the staff? Is it the owner? Is it poor management? Or is there something deeper at play? In this episode, Northbound Consulting takes a candid look at one of the most common challenges facing practice owners today, the tension...
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S2 Ep26 - Make your Practice Busier
A busy practice isn’t built by simply attracting more patients, it’s built by creating the right systems, delivering an exceptional patient experience, and consistently giving people a reason to choose your practice. In this episode, Northbound Consulting explores what it really takes to move...
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S2 Ep25- How to Deliver Exceptional Patient Experience
Exceptional patient experience doesn’t happen by accident, it’s intentionally designed, consistently delivered, and reinforced by every member of your team. In this episode, we take a deeper look at what it truly means to create a patient experience that goes beyond good service. From the first...
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S2 Ep24- Hiring the Right People
Hiring the right people is one of the most important decisions a practice owner can make. The right team members can strengthen your culture, improve productivity, enhance the patient experience, and contribute directly to the long-term success of your practice. In this episode, we explore the…
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S2 Ep23- The Magic of Marketing
Marketing isn't just about selling, it's about connecting, communicating your value, and getting the right people to notice your practice. In this episode, Northbound Consulting explores the "Magic" behind effective marketing and how practice owners can turn their marketing efforts into…
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S2 Ep22- Treatment Acceptance
This episode explores one of the most important challenges facing today’s healthcare practices: helping patients understand, value, and confidently move forward with recommended treatment. Through practical insights, real-world strategies, and conversations around patient communication, this...
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S2 Ep21- The Overly Busy Practice
Your practice is busy. Your schedule is packed. Your team is constantly moving. So why does it still feel like you’re barely keeping up? In this episode, we dive into The Overly Busy Practice and the hidden problems that can come with constant activity. Being busy doesn’t always mean your…
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S2 Ep20- A Surprising Tool to Promote your Practice
What if one of the best ways to grow your practice isn't another ad or social media campaign? In this episode, we uncover a powerful but often overlooked tool that can help attract more patients, build trust, and support long-term practice growth. Perfect for dentists, chiropractors…
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S2 Ep19- Extreme Service
What separates thriving practices from those that simply get by? In this episode of the Northbound Consulting Podcast, we explore how extreme service creates loyal patients, stronger teams, and sustainable practice growth. Learn practical strategies to elevate the patient experience, increase...
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S2 Ep18- A Can-Do Attitude Wins the Day
Success isn’t just about having the right strategy, it’s about having the right mindset. In this episode of the Northbound Consulting Podcast, we explore why a can-do attitude is one of the most valuable assets for practice owners and their teams. From overcoming everyday challenges to creating a...
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S2 Ep17- How to Waste Money on Marketing
Are you investing in marketing but not seeing the results you expected? You’re not alone. Many businesses spend thousands on marketing campaigns, social media, websites, advertising, and lead generation without understanding what’s actually driving growth. In this episode, we uncover the biggest...
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S2 Ep16- Staff Performance Reviews
Most practice owners avoid performance reviews because they feel awkward, time-consuming, or unproductive, but avoiding them often creates bigger problems inside the business. In this episode, we break down how effective staff performance reviews can improve accountability, communication,...
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S2 Ep15- Are you Losing your Profit Margin
Are your profits shrinking even though your business is growing? In this episode of Northbound Consulting Podcast, we break down the hidden reasons businesses lose profit margin. From rising overhead and poor pricing strategies to inefficient systems and team management issues. Learn how to...
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S2 Ep14- A Key Executive Tool
Most businesses don't fail from lack of effort, they fail from lack of structure. In this episode of the Northbound Consulting podcast, we unpack a key executive tool used by effective leaders to make smarter decisions, improve accountability, and turn vision into execution. If you want to lead...
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S2 Ep13- The Difference between Success & Failure
In this episode of the Northbound Consulting Podcast, we break down the real difference between success and failure: mindset, consistency, decision-making, leadership, adaptability, and execution. We discuss the habits that quietly hold people back, the strategies successful businesses use to...
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S2 Ep12- How to get more Patients
Growth isn't random, it's engineered. In this episode, we break down what truly drives patient growth in modern practices: leadership, trust, patient experience and, communication, and systems that scale. The practices attracting and retaining the most patients aren't simply marketing better,...
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S2 Ep11- Hiring Superstars
What separates a good team from a great one? The people behind it. In this episode of Hiring Superstars, we dive into what it really takes to attract, identify, and retain top-tier talent in today's competitive world. From culture fit to leadership mindset, we share practical tools, valuable...
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S2 Ep10 - Re-Igniting the Joy in your Practice
In this episode, we dive into what it really takes to re-ignite the joy within your team. From understanding the root causes of disengagement to creating an environment where people feel valued, heard, and motivated, this conversation breaks down practical strategies every leader can apply. We...
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S2 Ep9 - Which Hat are you Wearing
Which hat are you wearing? is a podcast about identity, mindset, and the roles we step into everyday, whether we realize it or not. From business owner to parent, leader to learner, each "hat" we wear shapes how we think, act, and show up in the world. This podcast breaks down those roles,...
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S2 Ep8 - Need a Break?
Feeling overwhelmed, stretched thin, or constantly “on”? You’re not alone, and more importantly, it’s not sustainable. In this episode of the Northbound Consulting Podcast, we break down why taking a step back isn’t a weakness, it’s a strategic advantage. Constant busyness might feel productive,...
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S2 Ep7- Why do Bonus Systems Usually Fail
Why do bonuses fail, even when they're meant to boost performance. In this episode we break down the biggest mistakes businesses make with employee bonuses, incentive structures, and performance pay. We explore why traditional bonus systems often lead to disengagement, short-term thinking, and...
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S2 Ep6 - Ramp Up or Exit Strategy
In this episode we break down one of the most critical decisions a business owner can face, do you ramp up...or prepare your exit? Whether you're feeling stuck, scaling fast, or starting to think about stepping away, this conversation dives into the real factors that should guide your next move.…
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S2 Ep5 - Bosses vs Leaders
In this episode we break down the real difference between bosses, and leaders and why it matters more than ever in today's workplace. The difference isn't just in the title, it's in the impact. Bosses focus on control, authority, and short-term results. Leaders build trust, develop people, and...
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S2 Ep4 - On the Verge of Greatness
You're not stuck, you're on the edge of your next level. In this episode, we talk directly to practice owners who feel like they've hit a ceiling. Your schedule is full, your team is stretched, and growth feels harder than it should......but that's not a sign to slow down, it's a signal you're on...
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S2 Ep3 - How to Find Great Staff
In this episode, we dive into one of the biggest challenges business owners face and it's finding great staff. Hiring isn't just about filling a position, it's about finding people who align with your values, support your vision, and contribute to the growth of your business. We discuss practical...
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S2 Ep2 - Marketing Made Easier
Marketing doesn't have to be complicated. Marketing Made Easier breaks breaks down simple, practical strategies that help businesses attract more customers, build stronger brands, and grow consistently. Each episode focuses on clear, actionable ideas you can apply right away, weather you're a...
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S2 Ep1 - How to Elevate your Practice's Potential
Discover how to unlock the full potential of your practice by improving leadership, systems, and strategy. In this episode, we explore practical ways to increase efficiency, attract the right patients, and create sustainable growth without burnout. Perfect for practice owners ready to level up…
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S1 Ep10 - Is Procrastination Hurting your Profits
In this episode, we unpack how delay, avoidance, and indecision show up in leadership and silently cost you time, money, and momentum. From putting off tough conversations to delaying strategic decisions, procrastination isn't just a productivity issue, it's a profit issue. You'll learn how to...
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S1 Ep9 - Overcoming Tiredness
Feeling tired no matter how much you rest? In this episode, we dive into the real reasons behind ongoing tiredness; physical, mental, and lifestyle related and share practical ways to restore your energy and focus. If exhaustion is holding you back, this conversation is for you. Visit our website...
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S1 Ep8 - Your Team is Your Foundation
Your team is the foundation of your practice. Without the right people, systems, and culture in place, growth becomes difficult and burnout becomes inevitable. In this episode, we break down why your team matters more than any marketing strategy or technology, and how strong leadership, clear...
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S1 Ep7 - 17 Ways to Grow your Practice
"17 Ways to Grow your Practice" breaks down practical, proven strategies to help your practice attract more patients, operate more efficiently, and increase long-term profitability. In this episode, we cover 17 actionable ways to strengthen your brand, improve patient experience, boost retention,...
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S1 Ep6 - Are you losing business?
Are you losing business and don't even realize it? In this episode, we break down the hidden mistakes that quietly cost you clients, revenue, and opportunities. From poor follow-up to weak systems and missed signals, this conversation is for business owners who want to stop the leaks and start...
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S1 Ep5 - Drowning in Overload as an Owner
Owning a business isn't just strategy and success, it's pressure, fatigue and constant decision making. Drowning in overload as an owner is a real, unfiltered podcast about the mental load of leadership, burnout, and trying to hold it all together while building something meaningful. If you've…
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S1 Ep4 - Statistics vs. Guesswork
Tracking stats, watching stats, and guessing what they mean does not lead to precision management. Listen to this podcast to find out why that is. Visit our website at: https://northboundconsulting.ca/ to learn more about how we can help you take your business to the next level.
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S1 Ep3 - 4 Secret Ingredients to Increase your Income
Looking for practical ways to increase your practice's income? In today's episode, we're delving into the four secret ingredients that can help you achieve that. As many healthcare practitioners juggle patient care and practice management, finding the right approach to increasing income is…
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S1 Ep2 - Good Debt vs Bad Debt
As a practice owner, there is certain debt that is inevitable in a practice. Sometimes it can get out of control though, and here are some thoughts on how to handle that. Visit our website at: https://northboundconsulting.ca/ to learn more about how we can help you take your business to the next...
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S1 Ep1 - Hidden Time Thief
Every practice has one, that sneaky, invisible force that drains your time, productivity, and focus without you even realizing it. In this episode, we uncover the hidden time thief lurking in your daily routine, explore how it impacts your workflow, and share practical, strategies to take back...
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ABOUT THIS SHOW
Empowering business owners with the tools, insights, and confidence to lead thriving, profitable companies—without burning out.
HOSTED BY
Northbound Consulting Podcast
CATEGORIES
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Frequently Asked Questions
How many episodes does Northbound Consulting Podcast have?
Northbound Consulting Podcast currently has 37 episodes available on PodParley. New episodes are automatically indexed when they're published to the podcast feed.
What is Northbound Consulting Podcast about?
Empowering business owners with the tools, insights, and confidence to lead thriving, profitable companies—without burning out.
How often does Northbound Consulting Podcast release new episodes?
Northbound Consulting Podcast has 37 episodes. Check the episode list to see recent publication dates and frequency.
Where can I listen to Northbound Consulting Podcast?
You can listen to Northbound Consulting Podcast on PodParley by clicking any episode. We provide an embedded audio player for direct listening, and you can also subscribe via your preferred podcast app using the RSS feed.
Who hosts Northbound Consulting Podcast?
Northbound Consulting Podcast is created and hosted by Northbound Consulting Podcast.
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