PODCAST · business
Pet Industry Mentor
by Chenelle Conquest
Welcome to "Pet Industry Mentor," A podcast dedicated to the art and business of pet sitting. Join us as we delve into expert advice, share captivating stories, and explore the ins and outs of running a successful pet sitting venture. Whether you're a seasoned pro or just starting out, our podcast offers valuable coaching services and insights to help you thrive. Tune in for engaging discussions on pet care, business strategies, and the joys of working with animals. Perfect for anyone passionate about pet sitting and eager to learn from real-world experiences
Episodes
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76. Value Is Just A Feeling
I’ll happily spend $1000’s on Halloween decorations - would you? Maybe, maybe not. What is valuable to one person is worthless to the next Relevance? Well, I really need you to stop valuing your services based on what YOU are happy to pay for them or what you FEEL they are worth Tune in, feel...
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74. The Conversation You Are Avoiding Is Costing You
Having difficult conversations with your staff is one of the most uncomfortable parts of owning a business, especially when you care about your team, want to keep the peace, and don’t want to be seen as the “bad boss.” But avoiding the conversation doesn’t make the problem disappear. More often...
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73. The Wrong Employee Will Cost You Big Time
There is a good reason the saying is ‘hire slow fire fast’ The wrong employee can cause financial and emotional strain that can take months to recover. I know because I’ve experienced it more than once If this episode hit home for you, reach out for a chat Instagram: @petindustrymentor...
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72. Word Of Mouth Is Not A Business Strategy
If you've ever said, "I've never needed marketing because all my business comes through word of mouth," this episode is for you. Don't get me wrong, referrals are one of the best compliments your business can receive. They build trust, create loyal clients and are something every business owner...
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70. Mind Your Own Business
We spend so much time watching what everyone else is doing that we forget to focus on the one business that actually pays our bills... our own. In this episode, we're talking about the trap of constantly comparing yourself to competitors, getting caught up in industry drama, chasing every trend,...
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69. Business Owners Making 60k vs 200k+
This weeks episode is going to highlight and explain the differences between the business owner who has the capacity to generate $60,000 in a year vs those exceeding $200,000 The differences might surprise you. You probably think those making over 200 are working 10x as hard as you, or got lucky,...
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68. What It’s Really Like To Have A GOOD Mentor
Ever wondered what it's actually like to work with a business mentor? In this episode, I sit down with one of my mentor clients for a completely honest conversation about her experience inside Pet Business Mastery. We chat about where she was before we started working together, the challenges she...
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67. Undercharging Will Destroy You
. Underpricing is one of the most common challenges I see across the pet industry, and unfortunately it's also one of the quickest ways to create burnout, stress and financial pressure. In this episode, we're diving into the real cost of charging too little for your services, why being busy…
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66. Google Profile Ranking
A short and sweet ep on how I moved the salon’s google ranking up in 6 short weeks! Keen for support? My options have now changed Email [email protected] for more info
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65 . Beyond The Behaviour with Best Selling Author - Sarah Rutten
In this episode, I'm joined by dog behaviour specialist and author Sarah Rutten for a fascinating conversation about understanding our dogs beyond the labels we often give them. We dive into the difference between human expectations and a dog's reality, exploring why so many behaviour challenges...
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64. How Staff Changed Everything
The girls from Flying Paws Dog Training are back! I sat down with Pat and Molly once again to talk about what’s been happening in their life since bringing new team members into the business From hesitant to thriving and everything in between, this episode is sure to inspire you and give you...
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63. Why Insurance Matters - with Shannah from Pet Business International
Surely you don’t need insurance if you’re a small, early start up, solo business … right? Tune into this weeks episode the hear about the not so exciting side of pet businesses, but one that is incredibly important and non-negotiable I feel today’s ep will open a lot of minds and eyes and I can’t...
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62. Professionalism In The Pet Industry
This episode is for the business owners who are trying to build something long term while navigating an industry that can feel emotional, reactive and incredibly public online. In this conversation, I talk about why professionalism online matters far more than most people realise, especially in…
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61. So I Bought A Salon
Well, so much more has already happened since I recorded this haha I want to share this journey with you because I want to showcase exactly what can happen when you go all in and take risks and trust and back yourself Buying a failing grooming salon wasn’t really on my 2026 bingo card, but I’ve...
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60. Your Staff Are What You Allow Them To Be
I was recently lucky enough to inherit a wonderful team of lovely young ladies who work at the grooming salon I purchased I have sat down in this ep and gone over exactly how I handled the initial induction so I can set the tone and standard from day one The more transparent and honest, the…
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59. Scared To Hire In Your Pet Business? Listen To This
Today I sit down with my best friend and ex employee, Amy! You are so scared to hire, but why? You don’t trust, you don’t believe anyone can do the work, you can’t find the right person, you’ve had some bad experiences …. This list goes on. At some stage, refusing the hire IS going to hold you...
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58. You Don't Need More Clients
Everyone gets caught in the same loop of ‘to make more money and be more successful I need more clients’, however that is rarely the real issue I’m not sure why everyone believes more clients = more income = problems solved, as usually what it means is more mess more stress and less profit if you...
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57. Common Problem Fixes
I sat down and worked through real business problems the same way I do with my clients, in real time. We touched on things like leads not converting, confusing services, undercharging without realising, and the small decisions that quietly hold your business back. Instead of just telling you what...
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56. Ideas Vs Action In Your Pet Business
This episode I really call you out on your BS. So often we procrastinate and convince ourselves the basic generic tasks we have been filling our time with were important so it’s not our fault when stuff doesn’t work Unfortunately, everything comes back to you. Whether it works or not. The choices...
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55. What Do Pet Parents Want
In this episode I sit down with pet mum and pet influencer Mitali, paw parent to Chiku the Cavoodle. We chat all things from the first special connection to a pet, right through to the challenges of trust that come with trusting a pet professional I questioned Mitali on exactly what is it a pet...
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54. Back To Basics - Booked In 3 Weeks
You know I had my business and love to talk about it, I teach you guys based on the methods I used and things I learnt But do they still work? Do I still know what I’m talking about. Absolutely. If you follow my content you may have clued in that I started a little at home project because I’m so...
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53. I’m Interviewing Pet Parents So They Can Tell You Exactly What They Want!
Featuring the beautiful Chloe from my own local Sunny Coast, she’s both a pet parent and a business owner which gives her insight to both sides of the I sat down with her to chat all about what it means to her as a pet parent to trust a professional with her precious pooches and she gives real...
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52. Motivation = Momentum. Celebrating A Year Of The Podcast 🤍
Everyone says they want motivation, but most of the time motivation is not actually the issue. The real problem is that we have become addicted to instant gratification. We live in a world where everything is fast. Fast food, fast delivery, fast entertainment, fast validation through likes,...
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51. How Regulating Your Nervous System Changes the Way You Run Your Business with Renee Blackman
In this episode, I sit down with Renee Blackman to talk about something most business owners completely overlook… their nervous system. We can talk strategy, pricing, marketing and systems all day long. But if your body is in constant fight or flight, you will still make reactive decisions. You...
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50. Systems Equal Success - with Frazer From Petboost
In this episode, I sit down with Frazer from Petboost to talk about something that most pet business owners avoid for far too long… systems. Not the sexy side of business. Not the logo, not the reels, not the dopamine hit of a new enquiry. The actual structure behind the scenes that determines...
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49. Pet Forum Posts and My Thoughts
In this episode, I did something a bit different. I spent some time going through common problems I keep seeing in pet industry forums and groups, and I shared my thoughts on them. Not to criticise anyone, but because the same issues keep coming up over and over again. When you’ve been in this...
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48. Supporting Training As A Dog Walker or Pet Sitter
In this episode, I’m joined by a professional dog trainer, Abi, from Your Canine Compass to talk about why consistency matters when a pet is undergoing training. Training doesn’t stop when the session ends. It only works when everyone involved in that pet’s life is on the same page, including...
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47. Stop Normalising Burnout In Your Pet Business
In this episode of The Pet Industry Mentor Podcast, I’m talking about something that comes up constantly in this industry and is far too normalised. Burnout. Yes, running a pet business takes effort. There are long days, busy seasons, and moments where you do have to show up even when you’re…
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46. The World Of Dog Training with Flying Paws Dog Training Owners, Molly and Pat
In this episode, I’m joined by Pat and Molly from Flying Paws Dog Training for a real, honest conversation about what it actually means to do right by dogs. We dive into the realities of working with clients and their pets, the truths behind dog training that don’t always get talked about online,...
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45. What Success Actually Takes
Success isn’t hard because you’re doing something wrong. It’s hard because it asks something of you that most people aren’t prepared to give. Grit. Consistency. The willingness to keep going when it stops feeling exciting, validating, or clear. Somewhere along the way, we were sold the idea that…
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44. Raising Doggy Daycare Standards With Dylan from Farmtastic
In this episode, I sit down with one of the most progressive and inspiring leaders in the doggy daycare space, the owner of an incredible farm-style dog care facility that is truly changing what is possible in our industry. We talk about what it really means to run a high-standard daycare, not…
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43. Why Pet First Aid Is Not Optional With Aubrey From Bluebell Pet First Aid
In this episode, I sit down with Aubrey from Bluebell First Aid to talk about one of the most overlooked but most critical parts of pet care: knowing what to do when something goes wrong. We unpack why pet first aid is not just for emergencies but a core responsibility for anyone who owns, works...
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42. Pet Business and Partner Support
This episode is deeply personal. I share the full story of how partner support has directly shaped my confidence, my decisions and the success of my business. From being with a partner who believed in me so deeply that it made everything feel possible, to being in a relationship where that…
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41. Online Professionalism: The Habits That Quietly Cost You Clients - With Abbie
In this episode, I sat down with a fellow dog walker, Abbie - from Abbie’s Dog Walking from the UK for a very honest conversation about online professionalism and the habits that quietly hurt pet care businesses. We talk about the blurred lines between personal sharing and professional presence,...
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40. Control Your Business Or It’ll Control You
Today I dish out some tough love to you all because I know you need it. Let me just say this - when you DONT make a decision, that IS making a decision. It’s deciding to let your business run its course on its own and call the shots. You can avoid the tough conversations or calls, they always…
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39. The Pros and Cons of Making Connections in the Pet Industry with Rebecca from Skyline Pet Care
In this episode, I’m joined by Rebecca from Skyline Pet Care, who strongly believes in the power of building connections within the pet industry, and together we unpack where networking genuinely helps and where it can quietly work against business owners. This conversation is intentionally...
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38. Breeding Standards Need To Change - With Blake Mitchell From Doggo au
In this episode I sit down with Blake, the founder of an online breeding platform, Doggo AU, that is changing the way people search for puppies. We talk about how he built the idea from the ground up, the gaps he saw within the pet market, and why he believes technology can actually help protect...
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37. Educating Pet Parents and Raising The Standard in Pet Care
In this episode we talk about the role we play as pet professionals in helping pet parents understand what safe care really looks like. A lot of people genuinely have no idea what to look for when choosing a sitter or walker and they do not always realise the risks involved when they hire someone...
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Special Episode: Honouring Arnie
This episode is heavy, emotional and important. Today I talk about Arnie, the German Shepherd who was reported missing in Queensland, sparking fear, heartbreak and community concern. As more details unfolded, it became clear that Arnie’s disappearance was not what it first seemed. His life was...
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36. Stop Controlling, Start Communicating. Dog Body Language, With Cam from Act Of Dog
In this episode, I sit down with Cam Barclay, a highly respected trainer and advocate for dog safety and education. We break down the subtle signals dogs give long before they bark, growl or snap. This conversation is all about prevention, awareness and building confidence around every dog you…
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35. The Pet Industry and Consumer Law
In this episode, I unpack the key parts of Consumer Law that every pet care professional should understand, not just in Australia, but in other regions too. We talk about how these laws apply to things like deposits, refunds, cancellations, and fair trading, and what that means for the way you…
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34. Pet Industry Standards Need An Overhaul
In this episode, I open up about something that’s been on my mind for a long time - the lack of structure, standards, and accountability in the pet care industry. I’ve seen first hand how much good this industry is capable of, but I’ve also seen what can happen when the wrong people take…
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33. The Pet Industry Isn’t Easy
In this episode, I’m talking about all the common myths and misconceptions about what it’s really like to work in the pet industry. People love to say it’s the dream job, all sunshine, dogs, and flexible hours, but the truth is, it’s hard. It’s emotional. It’s unpredictable. And it takes a lot…
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32. Where Is Your Pet Business Taking You
A glimpse into the reality - and perhaps a bit of a reality check - regarding life after your pet care business. The hard truth is that no one can, or will work in this industry forever. At some point the party ends, and what are you going to have to show for it? This episode I dive into a small...
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31. Easy Mistakes To Make In Your Pet Business
In this episode, I’m pulling back the curtain and sharing the real, raw mistakes that cost me both money and peace over the years of building my pet care business. These are the lessons I learned the hard way, the ones I wish someone had told me when I started. From hiring too quickly to saying…
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30. Starting A Pet Business From Scratch
If I woke up tomorrow with no clients, no systems, and had to start all over again, this is exactly how I’d do it. After running and selling a multi six-figure pet sitting and dog walking business, I’ve made every mistake you can think of. In this episode, I’m sharing what I’d do differently from...
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29. You’re Still Making This Social Media Mistake
It’s time to stop doing the same thing over and over and hoping for a different result Social media is not just a scrapbook - it’s a tool! Use it wisely. Stand out from the crowd, build relationships, connect! THAT is how we are getting booked in 2025 and into 2026 This episode is short and sweet...
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28. 5 Places You’re Losing Money And You Don’t Even Know It
Are you working hard in your pet sitting or dog walking business but still wondering where all the money goes? In this episode of The Professional Pet Sitter Podcast, I’m unpacking five hidden money leaks that silently drain your profits, and most owners don’t even realize they’re happening. I’ll...
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ABOUT THIS SHOW
Welcome to "Pet Industry Mentor," A podcast dedicated to the art and business of pet sitting. Join us as we delve into expert advice, share captivating stories, and explore the ins and outs of running a successful pet sitting venture. Whether you're a seasoned pro or just starting out, our podcast offers valuable coaching services and insights to help you thrive. Tune in for engaging discussions on pet care, business strategies, and the joys of working with animals. Perfect for anyone passionate about pet sitting and eager to learn from real-world experiences
HOSTED BY
Chenelle Conquest
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Frequently Asked Questions
How many episodes does Pet Industry Mentor have?
Pet Industry Mentor currently has 77 episodes available on PodParley. New episodes are automatically indexed when they're published to the podcast feed.
What is Pet Industry Mentor about?
Welcome to "Pet Industry Mentor," A podcast dedicated to the art and business of pet sitting. Join us as we delve into expert advice, share captivating stories, and explore the ins and outs of running a successful pet sitting venture. Whether you're a seasoned pro or just starting out, our podcast...
How often does Pet Industry Mentor release new episodes?
Pet Industry Mentor has 77 episodes. Check the episode list to see recent publication dates and frequency.
Where can I listen to Pet Industry Mentor?
You can listen to Pet Industry Mentor on PodParley by clicking any episode. We provide an embedded audio player for direct listening, and you can also subscribe via your preferred podcast app using the RSS feed.
Who hosts Pet Industry Mentor?
Pet Industry Mentor is created and hosted by Chenelle Conquest.
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