Podcast | The Shuler Group LLC
by Dawn Shuler, CEO The Shuler Group, LLC
Certified Trainer and Corporate Consultant Dawn Shuler delivers sharp, relevant inspiration and success strategies for CEOs, business owners, founders, managers, and leaders. Learn the importance of aligning your company's purpose and values with those of your people and employees for greater success. Topics include business success, team building, employee engagement, communication, leadership, values, and more.
Episodes
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Episode 223 – Boundaries, Buffers, Deflectors, and Neutralizers – Interview with Mark Shuler, M.A.
What are the signs of dysfunctional communication in the workplace? How do we deal with them? In this episode, I am joined by my special guest, Mark Shuler as he discusses how to deal with dysfunctional communication styles in the workplace. To address the situation, Mark has broken down those...
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Episode 222 – 5-Star Employees – Interview with Heenle Turner, HR Expert
I thoroughly enjoyed my conversation with Heenle Turner, HR expert, probably because we are so aligned in our beliefs around valuing employees, right people in the right seats, just to name a few Some key points from our discussion: How 5-star employees are only 15% of any industry What 5…
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Episode 221 – The importance of elevating your leaders – interview with Ryan Gottfredson
I recently chatted with Ryan Gottfredson, Ph.D, and it was one of the most engaging and fascinating interviews I’ve done. Ryan is a cutting-edge leadership development author, researcher, and consultant, with a focus on vertical development. In case this is a new concept for you (or even if…
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Episode 220 – The importance of values, vision, and mission – Interview with Mark James
Today’s episode was with Mark James, founder and President of Performance Advisors Group, Inc. His focus is on processes, and while that may seem dry, it’s certainly not, with research that shows that 50-75% of what employees do adds little value to the organization’s outcome. We covered juicy...
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Episode 219 – Happy employees are productive employees – Interview with Ladan Morgan
In this series Dawn interviews leaders in organizations who have taken a stand in promoting positive culture, employee engagement, and/or DEI. This episode with Ladan Morgan of Firstmark Credit Union highlights Firstmark’s strong focus on hiring right and onboarding extremely well to create a...
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Episode 218 – People Teams – Interview with Elliot Epstein
Dawn talks with Elliot Epstein from Lightyear Health. They discuss his dedication to attracting and hiring good people, and their business practices that include managerial training, check-in surveys, unconscious bias training, etc. Elliot has found that more diverse and inclusive teams have…
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Episode 217 – Your need to feel competent and relevant
Everyone wants to be seen, heard, and acknowledged. This applies to you, your family, and your colleagues. And, everyone wants to feel relevant and competent, especially in the workplace. Competent: You feel (and others see you as) good at what you do. Relevant: You’re important and you matter.…
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Episode 216 – 6 regular habits to promote forward motion
When you have the right people in the right seats doing the right things, your business thrives. But how do you make sure that your people are working together at their top performance? Forward motion is the goal of everything an organization does. Here are 6 regular practices for leaders to...
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Episode 215 – Change is hard
Change is uncomfortable by nature. We are programmed to stay safe, so change looks like risk. However, there are times when not changing is more dangerous than staying the same. Sometimes we have to go against our fight, flight, or freeze instincts, and make a choice. We exist in two zones: The...
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Episode 214 – Add neuro-diversity into your DEI efforts – Interview with Katherine McCord
I had an amazing interview with Katherine McCord, founder of Titan Management, and a champion of neuro-diversity in the workplace. Do you know 30% of the population has some form of neuro-diversity? Listen in as Katherine and Dawn discuss: What neuro-diversity is The advantages to having...
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Episode 213 – Rockstars: the antidote to mediocrity
A lot of employers think that they’re stuck with the employees they have, and they must make do. But it is crucial to have rockstars as a part of your team, and it makes a huge difference. It is a must-have. The CEO of Netflix had to lay off a third of his employees. He divided his team into 2...
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Episode 212 – Our assumptions get in the way
Diversity encompasses many aspects of identity, including the ways we process the world. There are 7 different ways of processing information: Verbal/linguistic, Mathematical/logical Musical/audio Kinesthetic Interpersonal Intrapersonal Visual A commitment to diversity and inclusion in your...
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Episode 211 – Quitting bonuses, stay interviews, and the big picture
What do you need to put in place so that you don’t have constant employee turnover? Quitting bonuses and stay interviews are a good idea. But what about the big picture? Company culture, collaboration, and creativity are all big picture items that are hard to measure, but are important to make…
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Episode 210 – How do you measure successful projects and people?
How do you measure results and success in regard to your team and projects? If you don’t know the answer, then your team members aren’t able to perform to your standards. What quality do you look for in your team members? For example, does “on time” for you mean on the due date, or the day…
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Episode 209 – The importance of employee engagement – Interview with Donna Cutting
Why is it necessary to engage your employees? I spoke with Donna Cutting, the founder of Red-Carpet Learning Worldwide. We discussed: Confusing tools of recognition with valuing employees What does NOT make people feel valued Importance of involving all employees in creating a positive culture…
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Episode 208 – All people issues are communication problems
At The Shuler Group, we believe that most people issues are communication problems. Here are a few people issues that are actually communication problems at their root: Unconscious expectations Unclear expectations Stuff that gets in the way Not truly listening Having different definitions Being...
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Episode 207 – Not slowing down is destroying your communication
Going too fast and rushing to get things done is detrimental to functional communication. If you have particular needs, slow down the process, and make sure both parties are clear. We all come from a different frame of references, and taking the time to communicate will help your business thrive....
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Episode 206 – If x, then y
What does it mean to take initiative? Is it just looking at what’s needed and taking the action? Well, it’s more than that. There’s 2 pieces to taking initiative: Thinking strategically: asking the right questions, determining solutions. Feeling empowered to take action: external permissions,...
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Episode 205 – Top 10 ways to drive your rockstars away
Rockstars are the people that you want on your team: the people who will help your business thrive. But how do you attract these people, and be sure that you aren’t pushing them away? Dawn explains the 10 things companies do that drive rockstars away: Micromanaging Not appreciating your rockstars...
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Episode 204 – People Processes Performance Pt 2
When you have the right people in the right seats, doing the right things at their top performance, the organization thrives. People, processes, and performance are three legs of a stool that work together for a company’s success. It’s hard to tell from the inside when you aren’t meeting these...
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Episode 203 – What you don’t know about HR could hurt you – Interview with Edgar Ndjatou of Officium
Whoever said HR was boring?! I had an engaging conversation with Edgar Ndjatou, Principal of Officium, which was chock-full of great information. In listening to this episode, you actually get a roadmap to successfully navigate HR and employment issues. We discussed: The biggest HR challenge…
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Episode 202 – Are you listening to respond or to understand?
We’ve recently been doing some training on active listening. What makes it “active” instead of “passive” is the listener’s presence and intent. Active listening is listening to comprehend, understand, learn, and only respond when it’s appropriate. When we wrapped up the training, I found a quote...
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Episode 201 – Star Trek Rockstars
My husband Mark and I are huge fans of the Star Trek franchise, from classic Star Trek all the way to modern films. We’ve recently watched the first of the Star Trek remakes, and it occurred to me that part of the reason Star Trek resonates with me is that the crew members of the starship...
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Episode 200 – Do you have an A Player organization for your A Player people? Interview with Doug Brown of Business Success Factors
I had a stimulating conversation with sales expert and author, Doug Brown of Business Success Factors. As someone who has been working in business since he was three years old (really!), Doug had some great insights. Here are a few things we covered: The need for alignment between A Players and A...
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Episode 199 – Corporate Social Responsibility – Interview with Holly Copeland, senior director of CSR at Horizon Therapeutics
I had an engaging and lively conversation with Holly Copeland, senior director of Corporate Social Responsibility at Horizon Therapeutics. Many organizations believe in giving back to the community, but Horizon started their Corporate Social Responsibility program when the company was not yet...
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Episode 198 – Do you have rockstars or rocks on your team?
What makes someone Rockstar? What are the qualities of a Rockstar employee? Rockstars are A players: the people who have the intangibles, those things that you can’t train. They have the passion, energy, drive, initiative, intent, desire to be better and make the company better. It’s what they…
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Episode 196 – Passive Modeling vs Active Modeling
As a leader, if you want to cultivate a positive culture or behavior, you have to embody and show it… because any kind of culture or behavior naturally comes from the top down. You have to be a model to your employees and colleagues. You have to be able to walk the walk. There are two ways to...
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Episode 195 – Right person, wrong seat
Our focus at The Shuler Group is helping organizations achieve and sustain forward motion through people, processes, and performance. As for the people part, it’s all about ensuring that an organization has the right people for the right seat. You’ve probably heard me define it before; the right...
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Episode 194 – Confidence is critical – Interview with Jamie McKinney of Jamie Empowers
During this riveting interview with Jamie McKinney, author, speaker, and coach, we talked about the critical importance of confidence as a catalyst to career success. Listen in as we cover: Her secret weapon Estrogen Empires vs. Testosterone Towers Your personal ETA (Emotions, Thoughts, Actions)...
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Episode 193 – How do you ensure you have the right people in the right seats?
I consider an organization a living structure, composed of an intricate and dynamic relationship between humans and systems. To ensure an efficient and consistent forward motion, every person in their respective position has to be in the right seat. Having the right people in the right seats is...
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Episode 192 – People and numbers are the magic – Interview with Janette Gallardo, CFO
I had a fantastic interview with Janette Gallardo of Vitta Solutions, a company that offers fractional CFO services to other organizations. While you might not think that numbers, data, and forecasts have anything to do with employee engagement and productivity, you would be mistaken! Listen in…
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Episode 191 – How do you have those difficult conversations?
In any business or professional setting, having difficult conversations is something that a company has to go through. Every business has its problems, and for it to move forward, these problems need to be addressed and discussed. It’s difficult for people involved in such a discussion not to get...
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Episode 190 – When normal is strange
After over a year into this pandemic, one of the things that struck me is our view of what’s normal. In just one year, we’ve grown so accustomed to the safety protocols, social distancing, working from home, and other “new normal” things that it becomes a natural part of us and our daily lives.…
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Episode 189 – Do the work, show the work, teach the work
I firmly believe that everyone in a company innately wants to be of value and wants to see their efforts impact its forward movement. This is especially true in smaller and mid-sized businesses. No matter what level they’re in the organization, each person must be able to wear multiple hats and...
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Episode 188 – Just when you think you’re communicating clearly…
Communication is a fundamental life skill. Effective communication is essential to move any business forward. Without it, there will be confusion and inefficiencies in the company. Effective communication isn’t just conveying your messages clearly. You also have to take the recipient into…
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Episode 187 – Making working remotely work well – Interview with John Vuong, owner, and founder of Local SEO Search
While one might wonder why the owner of an SEO company would show up on a podcast devoted to people, processes, and performance, the answer is clear within seconds of listening to this episode. John’s company has been fully remote for eight years, and so we talked about the following…
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Episode 186 – Two tools to move your organization forward
As coaches, our goal is to equip teams, leaders, and employees with tools, techniques, and strategies to move the organization forward. We want our tools to be effective and powerful so staff can perform at their best. After all, it is what our company is about, instituting forward motion and...
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Episode 185 – Not offering remote work options is for the dinosaurs
One thing that has been greatly affected by the pandemic is the workplace setup. Most companies have had to tweak operations, and sometimes even to make drastic changes, like going from 100% in-person to 100% remote. Even as organizations think about phasing back into some version of in-person...
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Episode 184 – People Processes Performance
The workforce is one of the greatest resources that an organization can have. So much depends on a company’s employees and staff for it to move forward and uphold its core values. Then there are two other equally important areas: Process and Performance. Strong Processes ensure that roles and...
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Episode 183 – Who do your systems serve?
Good systems and processes are crucial to the success of any organization. They play a significant role in any organization’s success or struggle. One of the common denominators that hurt operations is when there are inconsistencies and inefficiencies in the system or process. After all, keeping...
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Episode 182 – You are not the lowest common denominator
A couple of years ago, a magazine I enjoyed reading announced they shifted focus, thus, overhauling their content and a lot of their staff. With that, its quality, in my opinion, has gone downhill. This magazine used to have brilliant content with entertaining articles containing helpful and...
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Episode 181 – Engaging International and Remote Groups – Interview with Cedric Nwafor, Founder of ROOTS Africa
It was a delight interviewing Cedric Nwafor, founder of ROOTS Africa. It’s my pleasure to share his story growing up in Cameroon and touch on things that our organizations have in common like: Finding the Deeper Why of an organization Identifying individuals’ Deeper Why Re-engaging participants,...
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Episode 180 – Do you get lost in your passion?
When we’re passionate about something, we approach the subject matter with a level of dedication, enthusiasm, and intensity. That amount of attention often translates to good things, especially when your passion aligns with your work or projects. However, there can be a tendency to get lost in…
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Episode 179 – What is your queen bee role?
I’ve been reading a book by Michael Michalowicz called Clockwork. (He is also the author of Profit First, a book that I thoroughly loved.) In Clockwork, Mike Michalowicz compared a company to a beehive. In a beehive, each bee’s job is its primary role plus protecting the queen bee role. Like in a...
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Episode 178 – The dark underbelly of normalizing
When we experience a recurring stressful situation that we cannot change or do something about, we tend to normalize that situation and attempt to live with it as we go on. This is a natural coping mechanism to reduce or subdue its stressful effect on us. While normalizing an abnormal or...
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Episode 177 – Methods of giving feedback
Much of the work we do in our businesses revolves around communication, particularly when we talk about employee engagement. Feedback is one of the most effective means to ensure that you have actively engaged employees. So how do we make sure we’re giving effective and meaningful feedback?…
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Episode 176 – 7 Creator Personality Types
In a successful professional or business setting, each individual is designated to their role based on their strengths, qualifications, and creativity. Good team dynamics is essential in maximizing your team’s productivity, and their Creator Personality types are a good indicator of their place…
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Episode 175 – Is your response about you or them?
Have you ever been in a situation where a statement or a comment from someone got to you personally or somewhat irritated you? How do you respond to these circumstances? Most of us automatically retaliate with a level of snark or hostility. It’s normal and part of our defense mechanism. But for...
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Episode 174 – Right people in the right seats – for real
One of the most rigorous processes a company goes through is recruitment. Regardless of whose perspective, several boxes need to be checked to ensure we get the right person for the position or land the perfect job as applicants. Recruiting and qualifications go beyond what’s in the resume. Yes,...
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Episode 173 – 4 areas of competence
There are four areas of competence: the Zone of Incompetence, Competence, Excellence, and Genius. A brief description of each: the Zone of Incompetence includes areas you’re not good at doing. Zone of Competence are the things that you can do, but you’re inefficient at it. Zone of Excellence are...
About this show
Certified Trainer and Corporate Consultant Dawn Shuler delivers sharp, relevant inspiration and success strategies for CEOs, business owners, founders, managers, and leaders. Learn the importance of aligning your company's purpose and values with those of your people and employees for greater success. Topics include business success, team building, employee engagement, communication, leadership, values, and more.
Hosted by
Dawn Shuler, CEO The Shuler Group, LLC
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