PODCAST · business
ProSight Banking Strategies
by ProSight Financial Association
The ProSight Banking Strategies Podcast is here to inform you on the top trends, challenges, and opportunities in banking today. Formed from the merger of BAI and RMA, trusted organizations that have been supporting financial services leaders over 100 years, ProSight is a leading non-lobbying connector of people and information with deep expertise in risk, fraud, compliance, and retail and commercial banking. Our purpose is to empower financial services leaders to strengthen and advance our industry through training and insights, as well as tools and resources like this podcast.
Episodes
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Banking on AI Infrastructure: Risks and Rewards of Data Center Lending
As AI drives unprecedented demand for data centers, financial institutions face a complex lending opportunity. Edwin Anderson of Oliver Wyman explores the unique risks of financing hyperscale facilities, from construction and power constraints to lease structures, community opinion…
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Branches Are Changing. Could the Ownership Model Change Too?
In this sponsored episode of the ProSight Banking Strategies Podcast, Brookline founder Bill Yeomans explores how sale-leaseback strategies are helping banks unlock capital, modernize branch networks, invest in technology, and rethink real estate ownership while maintaining strong community...
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How Banks Are Redefining Speed, Risk, and Customer Experience
In this sponsored episode of the ProSight Banking Strategies Podcast, Moody’s banking industry practice lead Chris Stanley discusses why the future of banking depends on delivering faster, more accurate financing and risk decisions without sacrificing safety. He explores how AI, data…
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Fighting Smarter Fraud: Learning to Navigate an AI-Driven Threat Landscape
As fraudsters harness AI to automate and personalize attacks, financial institutions face a rapidly evolving threat landscape. This episode of the ProSight Banking Strategies podcast explores how banks can respond with layered defenses, smarter analytics, and disciplined governance.
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Thinking Outside the Checkbox: Optimizing Compliance for a Complex Environment
In this episode of the ProSight Banking Strategies podcast, ProSight’s Product Manager for Risk and Compliance Amy Repp and Product Manager for its Policy Manager Solution Chris Boersma break down findings from the 2026 Compliance Outlook Survey. They discuss how an easing of federal regulation…
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More Teammate Than Technology: How Agentic AI Will Transform Banking
In this episode of the ProSight Banking Strategies podcast, Lindsay Soergel explores how financial institutions can move beyond viewing AI as a tool and instead embrace it as a true “digital teammate,” reshaping workflows, leadership, and organizational culture. The conversation highlights why…
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The Expansion of State-Level Regulation—and What It Means for Compliance
This episode explores how U.S. states are taking a more active role in financial services regulation as federal oversight shifts, creating a complex and evolving patchwork of rules for banks and credit unions. Lynne Johnston of Huron shares practical strategies for navigating this environment…
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Gen X: The Quiet Force Behind Banking Opportunities
In this sponsored episode, experts from Jack Henry and Nuuvia unpack why Generation X—often overlooked between larger cohorts—is actually a critically important segment in banking today, serving as the financial “bridge” between aging parents and younger generations. They explore how Gen X’s...
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Failure Analysis: How Banks Can Turn Adversity Into Advantage
Failure isn’t just something to avoid—it’s something to study. This episode dives into how banks can turn past adversity into a competitive edge through structured analysis, better decision-making, and a shift from reactive to proactive risk management.
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Winning-and Keeping-Gen Z Customers
Gen Z is rapidly reshaping the future of banking, bringing digital-first expectations, evolving loyalty patterns, and a growing reliance on AI-driven financial tools. In this episode, we explore how banks and credit unions can meet these changing demands—while staying relevant, trusted, and...
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The Instant Payments Decision: Choosing a Strategy in a Fragmented Faster‑Payments World
In this episode of the ProSight Banking Strategies Podcast, Frank Devlin speaks with Mark Majeske, SVP of Faster Payments at Alacriti, about the rapid evolution of instant payments in the U.S. banking system. They explore where real-time payments stand today, comparing RTP and FedNow adoption,...
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Navigating the role of cards within payment platforms
Primax’s VP of Product and Client Strategy Joe Schmithorst explains why smarter credit and debit card strategies should evolve alongside upgrades for payment platforms.
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Turn SMB lending economics around with updated credit risk pricing and other tech advantages
Moody’s Senior Director Laurence Stock talks about a modern approach to small business loans and loan servicing.
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3 key focuses for the fraud front line in 2025
The new year brings a wider front for fraud attacks, a growing strategy by fraudsters to overwhelm regulators and a new administration with new oversight priorities, says Jim Houlihan from Paladin Fraud.
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Quality deposits and a clearer digital picture
The BAI Banking Strategies podcast explores a cautiously improved deposit outlook, stubborn margins and the real story on primacy and digital accounts.
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34.06 - Preparing banking’s front line for a deepfake future
Advances in AI already boost voice-based deepfakes. Sara Seguin from the fraud-focused fintech Alloy joins the BAI Banking Strategies Podcast to discuss the growing threat and how FIs can protect themselves and customers.
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34.05 - Unmasking fraud in the age of AI
SAS’s Diana Rothfuss joins the BAI Banking Strategies Podcast to explore the sinister rise of deepfakes, identity theft and elaborate scams, plus how generative AI can be a curse and a blessing when it comes to fraud.
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34.04 - Fight fraud on all fronts: Check protections to cloud-based solutions
From reviving anti-check fraud efforts to engaging the cloud for your defense, there are smart ways to stay ahead of financial crime.
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34.03 - ‘Right-sizing’ deposits and the challenge of short-term CD books
U.S. bank deposits have not yet returned to their health of a few years ago, but they are improving. Tom Hoscheidt and Isio Nelson join the BAI Banking Strategies Podcast to explain.
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34.01 - Fight check fraud with a strategic mindset
ServiceNow’s Greg Kanevski joins the BAI Banking Strategies podcast to talk about check vulnerabilities, funding fraud recovery and why you can market your defenses as a competitive asset.
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33.08 - State of Deposits: What’s on the horizon
BAI’s Tom Hoscheidt and Isio Nelson join Senior Editor Rachel Koning Beals on the BAI Banking Strategies Podcast to dig deeper into a midyear snapshot of BAI deposit research.
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33.07 - AI helps banks of all sizes think bigger
AI has potential to be a competition leveler in financial services.
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33.06 - AI means change in the bank, but where may surprise you
ServiceNow’s Greg Kanevski tells BAI’s Rachel Koning Beals about many more departments in which AI is expected to make its mark. AI can stretch human capital for higher-touch responsibility in compliance and it could lead to data-first M&A. Listen now.
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33.05 - Fight fraud collectively for the biggest impact
IDology's Crystal Blythe discusses in the BAI Banking Strategies podcast that the real-time fraud fight lies solidly with building out an information-sharing consortium across collaborators and competitors.
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33.04 - The fraud fight gets faster
Brian Keefe of NICE Actimize joined the BAI Banking Strategies podcast to share his best ideas to leverage fraud-detection technology and real-time interdiction.
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33.03 - Measure innovation in incremental wins
BAI Global Innovation Awards Lead Judge Amy Radin and Vice President & Portfolio Head - Strategic Accounts, Financial Services of Infosys Raghav Agarwal join the BAI Banking Strategies podcast to share recent industry innovation trends and how banks can position themselves as leaders focused on...
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33.02 - Maximizing digital marketing ROI
In today's fiercely competitive environment, marketers are feeling the pressure to drive engagement, strengthen loyalty, and achieve deposit growth. Robert Ropars from Vericast joins us to share his perspective on how financial institutions can drive customer acquisition, increase retention and...
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33.01 - ‘Tis the season for greater fraud awareness
Brian Keefe from NICE Actimize joins on the BAI Banking Strategies podcast to talk about heightened volume and patterns of fraud during the holidays, and what banks can do about it.
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32.08 - Winning the primary client relationship battle
Marc Salinas and Eric Campbell from Bottomline Technologies join us to share how recent industry events create an opportunity for financial institutions to position themselves as a valued resource for their business banking and commercial clients and win the battle for primary ownership of the...
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32.07 - FedNow is live…now what?
FedNow is officially live. With the launch comes the potential for financial institutions to expand and provide different products and services that they are just touching on today. Brian Keefe from NICE Actimize joins us to tell us more about how FedNow can be safe and efficient, all while...
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32.06 - Fraud activity is increasing – how to protect your institution and customers
Greg Kanevski of ServiceNow joins the BAI Banking Strategies podcast to discuss the impact of increased fraud on financial institutions and how they can better protect themselves and their customers in their fight against fraudsters.
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32.05 - Fact vs Fiction: Debunking fraud and faster payments myths
Mark Majeske of Alacriti joins the BAI Banking Strategies podcast to dissect and debunk some of the top myths regarding fraud and faster payments.
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32.04 - Creating a better digital payments experience for businesses
Payments are a central focus in digital banking for retail customers. This is less the case when it comes to businesses. Layne Kight from Deluxe is with us to share ideas on how banks and credit unions can create a better payments experience for their business customers.
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32.03 - Easing the banking challenges for people with disabilities
Val Srinivas from Deloitte joins us to share his firm’s recent research into the difficulties people with disabilities encounter while banking, and how banks can make things easier.
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32.02 - Rethinking risk after the SVB collapse
The stunning collapse of Silicon Valley Bank and other banks in early 2023 has reframed how the industry is thinking about risk. Joan McGowan and Tom French from SAS join us to offer advice to banks and credit unions on how to better address the many risks they face.
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32.01 - Why banks should help families break the money-talk taboo
American families dislike talking about money – a recent Wells Fargo survey found that 40% of people would rather talk to their parents about their funeral plans than about their financial plans. Michael Liersch, head of advice and planning for Wells Fargo Wealth and Investment Management, joins…
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31.08 - Exploring the “flaw of averages” at banks
Banking is getting more complex, and that greater complexity is creating more uncertainties and more risks. Sam Savage from Probability Management joins us to make a case for why banking institutions should change the way they think about and deal with uncertainties.
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31.07 - What banks can do when disaster strikes
The visual images of natural disasters tend to highlight damage to property, but the real lasting damage is done to people. Kate Bulger from Money Management International joins us to talk about their BAI Global Innovation Award-winning program to help low and moderate income people deal with…
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31.06 - Citizens Bank has a new way with words
As banks work toward deeper and longer-lasting connections with their customers, their choice of language matters. Beth Johnson, chief experience officer at Citizens Bank, is our guest to talk about how her bank is rethinking how it uses words.
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31.05 - The original mobile banking is finding new purpose
Mobile bank branches have been around for years, but its versatility is giving it a growing role at some institutions. Todd Barnhart and Chris Hill from PNC Bank join us on the BAI Banking Strategies podcast to discuss how they’re taking to the road to reach underserved communities.
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31.04 - FedNow’s competitive value for smaller banks
The world of real-time payments is about to have a new heavyweight contender as the Federal Reserve rolls out its FedNow Service in 2023. Brian Keefe from NICE Actimize joins us to tell us more about FedNow and how the new service stands to benefit smaller banking institutions.
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31.03 - Despite crypto turmoil, this firm is following the customers
While many in the financial world are running away from crypto and its perceived dangers, there are others who see lots of opportunity. Gene Grant, CEO at LevelField Financial in Houston, joins us to talk about what his new bank wants to do in the crypto space, and why now is the right time to do...
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31.02 - Getting ready for the largest wealth transfer ever
Millennials and Gen Z are starting to inherit money in what will end up as the greatest transfer of wealth in history. Steven Ramirez from Beyond the Arc is our guest to discuss the scale of this transfer, and how banking institutions can position themselves to attract some of those assets.
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31.01 - Managing risks during a digital makeover
Because banking institutions are in the money business – their customers’ and their own – they are also in the risk business. Keith Pearson, head of financial services at ServiceNow, joins us to discuss how banks and credit unions can improve their security by digitalizing their risk management.
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30.08 - What’s now and what’s next in digital modernization
Banking continues its digital makeover, both to gain efficiencies and to meet customer desires for faster, easier and more convenient. BAI’s Debbie Bianucci and Dennis Gada from Infosys join us to discuss the trends and priorities they’re seeing in the industry’s digital transformation.
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30.07 - Finding opportunities in banking cannabis and crypto
Many community banks are feeling pressure to grow to avoid being wiped out or bought out. Could serving non-traditional businesses provide the new opportunity they need? Ryan James, CEO of Surety Bank in central Florida, joins us to discuss his bank’s experiences with the non-traditional…
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30.06 - The path to personalization in digital customer service
Customer service is cheaper for banks to deliver digitally than via other channels – the trick is to do in a personalized way. Jennifer Timbrook from STAR Financial Bank joins us to discuss her Indiana-based bank’s approach to digital customer service.
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30.05 - Positioning ESG at banks as good business in 2023
Environmental, social and governance considerations are growing in importance at banks and credit unions. Gary Levante, who heads the ESG effort at Berkshire Bank, explains why banks should view embracing ESG as a way to gain a competitive edge.
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30.04 - Tips and insights for attracting talent in 2023
Our series on key issues for banks in 2023 focuses this week on finding, nurturing and retaining talent. Megan Burkhart, chief human resources officer at Comerica, discusses how her bank is dealing with the talent challenge and she offers insights that may be of value to other institutions.
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30.03 - Where will banking-as-a-service go in 2023?
Banking-as-a-service is among the most talked-about innovations in banking, and also perhaps among the least understood. Jeannette Kescenovitz, who leads development of banking-as-a-service capabilities at Finastra, shares her views on how BaaS might grow its presence at U.S. banks and credit...
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ABOUT THIS SHOW
The ProSight Banking Strategies Podcast is here to inform you on the top trends, challenges, and opportunities in banking today. Formed from the merger of BAI and RMA, trusted organizations that have been supporting financial services leaders over 100 years, ProSight is a leading non-lobbying connector of people and information with deep expertise in risk, fraud, compliance, and retail and commercial banking. Our purpose is to empower financial services leaders to strengthen and advance our industry through training and insights, as well as tools and resources like this podcast.
HOSTED BY
ProSight Financial Association
CATEGORIES
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